Nortel Central Answering Position User Guide

•
Central Answering Position 
(CAP) 
User Guide
  

 1  
The Central Answering Position (CAP) 
The Central Answering Position (CAP) consists 
of a T7316E telephone and one to nine T24 Key 
Indicator Modules. 
The CAP allows you to: 
answer incoming calls and transfer them to 
your co-worker’s telephones, 
check the busy/not busy or Do Not Disturb 
status of the telephones in your system,
use many more features and autodial 
numbers with one-touch access.
The T24 Key Indicator Module (KIM)
The T24 Key Indicator Module (KIM) is an add-on 
device that...

 2  
Programming memor y buttons
The default for KIM memory buttons is blank. You can program memory 
buttons on the KIM to your personal preference with internal and external 
autodial numbers or features to give you touch dialing or feature activation.
Tip:  Internal autodial numbers can be automatically assigned to KIM 
memory buttons when a coldstart is performed. Refer to the “KIM 
coldstarts” section in this guide for more information.
Your CAP will be most effective if you use it along with these...

 3  
Button labels
Use the four button label strips on the KIM to show what is programmed on 
the buttons. Spare button label strips are provided with your KIM.
Use the three button label strips on the T7316E telephone to show what is 
programmed on the buttons. Spare button label strips are provided with 
your telephone.
How to label your buttons 
1. Remove plastic lens and button label 
strips from the KIM and telephone.
2. Press ≤•‚.
3. Press each button on the KIM and 
read the display.
4. Write the...

 4  
Monitoring telephones in your system
It is important that you pay attention to the different types of indicators 
beside the internal autodial buttons on your KIM. This tells you the status 
of a telephone extension when you answer an external call.
The following indicators will appear beside your KIM’s internal autodial 
button when:
Answering and transferring a call
Most of the calls that you deal with should involve the following 
procedures:
1. Answer a call.
2. Determine whom the call is for....

 5  
KIM coldstar ts
When a coldstart is performed internal autodial numbers are assigned in 
ascending order starting on the top left button (button 01) on the KIM. 
You can coldstart one KIM on your CAP or all KIMs on your CAP depend-
ing on your preference. A coldstart must be performed during the first ten 
seconds after powering up a KIM.
Note:  If you have an enhanced CAP, performing a coldstart on your KIM 
can affect line button assignments on your T7316E telephone.
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