Nortel Business Communications Manager Ata2 Instructions Manual

© 2001 Nortel Networks
P0941629 Issue 02
Business Communications Manager 
ATA 2 User Guide 

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Contents
About Business Communications Manager ATA 25
What does ATA 2 do? 5
Feature List 7
Alternate Line 7
Call Forward 7
Call Park 7
Call Park Retrieve 7
Callback for Call Park 7
Call Pick-up (Directed) 8
Call Pick-up (Group) 8
Call Queuing 8
Camp-on 8
Conference Call 8
Conference Hold 9
Conference Consultation (Split Conference) 9
Disconnecting One Party 9
Hold Call (Exclusive) 9
Hold Call (Public) 10
Hotline 10
Last Number Redial 10...

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Transfer using Conference 13
To Transfer an external call to a co-worker with a line appearance using 
Hold 13
Trunk Answer from any Telephone14
Voice Call 14
Voice Messaging 14
Data Communication 15
Set Tones to OFF 15
Auto-answer Modems and Answering Machines 15
Modem and FAX Transmission Compatibility 15
Troubleshooting for Data Applications 17 

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About Business Communications Manager 
ATA  2
What does ATA 2 do?
Business Communications Manager Analog Terminal Adapter 2 (ATA 2) connects 
a digital two-line display telephone port to a standard analog voice device, such as 
a single-line telephone or a data communication device, such as a modem or 
facsimile machine. The ATA 2 provides on-premise service only.
This guide describes:
• ATA 2 features used with the Business...

	

	


	

	


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Feature List
Account Code

  while on a call.
Allows you to track a call.
Alternate Line


Allows you to switch between your two intercom lines. When a line is in use, you 
hear an error tone informing you that the line is already in use.
Call For ward

	
Directs your calls to another telephone connected to your Business 
Communications Manager system. Press the feature code followed by the extension 
number of the telephone to...




	


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Call Pick-up (Directed)


 
Allows you to answer a ringing telephone within your Business Communications 
Manager system.
Call Pick-up (Group)



Allows you to answer any ringing telephone within your Business Communications 
Manager pick-up group.
Call Queuing


Allows you to answer the first incoming external call to your telephone, while you 
are on a call. All other incoming callers hear a busy signal unless...




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Conference Hold
Allows you to put the two conferenced parties on hold. The held callers are still 
conferenced.
To put the conference on hold:
1. Press 
 to put the two conferenced parties on hold.
2. Press 
 to restore the three-way call.
Conference Consultation (Split Conference)
Allows you to put one party on hold and consult with the other party.
To consult:
1. Press 
 to split the conference.
2. Press 
 to...




	


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Hold Call (Public)

 
Allows you to place an active call on hold and allows it to be picked up from other 
telephones. When Tones is ON, a held call reminder tone is heard.
To retrieve a call on hold:
1. Press 
.
Hotline
Allows you to automatically call a programmed internal or external telephone 
number. To use the Hotline feature, lift the handset of the designated hotline 
telephone.
Last Number Redial

...