Nortel Bcm 2 0 Unified Messaging Instructions Manual

							Creating messages11
P0911955 Issue 02 Enterprise Edge 2.0 Unified Messaging Quick Reference Guide
To create and send a fax message
To send a fax, you must have a fax card installed on your PC and your system administrator
must have installed voicemail FAX capability for your mailbox. The recipients of your fax
must also have fax capability enabled to view the fax on their computer. If your recipients
access their messages from their telephone, they must print the fax to view it. You can send
your fax to a fax machine by entering the fax number as the address.
To send a fax message
1. Open the document that you want to
fax. It must be 8.5 inches wide or
less.
2. On theFilemenu, clickPrint.
3. From the list of printers, select
voicemail Fax.
4. Click theOKbutton.
The Compose Fax dialog box
appears. From here you can view the
fax, add more documents to the fax or
save the fax as a file.
5. Click theSendbutton.
The Optional Voice Annotation
dialog box appears.
6. If you want to add a voice
introduction to the fax, click theYes
button and record the voice message
or
if you want to send just the fax
message, click theNobutton
or
if you want to cancel the fax, click the
Cancelbutton.
7. On the Fax Message window, click
theTobutton to select a recipient
from your Personal Address book, or
type the recipients’s e-mail address in
theTobox.
8. Click theSendicon to send the fax. 
						

							12Creating messages
Enterprise Edge 2.0 Unified Messaging Quick Reference Guide P0911955 Issue 02
To create and send a text message
1. Open a unified messaging new mail message.
2. Type or paste text into the message and then click theSendbutton.
To save a text message
1. On theFilemenu, clickSave As.
The Save As dialog box appears.
2. In theFile namebox type a name for the file and in theSave as typelist box
select .rtf.
3. Select a folder to keep the file in and then click theSavebutton. 
						

							Forwarding and replying to messages13
P0911955 Issue 02 Enterprise Edge 2.0 Unified Messaging Quick Reference Guide
For warding and replying to messages
You can forward a message and create an introduction to send with it. You can create a
reply to the sender of a message, or to the sender and all recipients of a message.
To forward or reply to a message
1. Open the message you want to forward or reply to.
2. If you want to forward the message, click theForwardicon and address the message
or
if you want to reply to the sender of the message, click theReplyicon
or
if you want to reply to the sender and all the recipients of the message, click the
Replytoallicon.
3. Click theSendbutton.
Adding attachments to messages
Before you send a message, you can attach a voice, fax or text file to it. Text files must be
.txt files and fax files must be .tif-f files.
To attach a file to a message
1. In an open message, click theInsert
Fileicon.
The Insert File dialog box appears.
2. Type the name of the file that you
want to attach in theFile namebox
andclicktheOKbutton, or double-
click the file’s icon to attach it.
3. At theInsert asoption, select how
the file is attached:
• if you are attaching a .txt file,
selectText only
• if you are attaching a .tif-f file,
selectAttachment.
4. Click theSendicon. 
						

							14Addressing messages
Enterprise Edge 2.0 Unified Messaging Quick Reference Guide P0911955 Issue 02
Addressing messages
With unified messaging you can address a message by selecting a name from the voicemail
address book or your Personal Address Book. Your Personal Address Book can include
distribution lists and names.
To add a voicemail address book
address to your Personal Address
Book
1. On the Microsoft Outlook or the
Microsoft Exchange toolbar, click the
Address Bookicon.
The Address Book window appears.
2. From theShow Names from thelist
box selectvoicemail address book.
3. Click the name you want and click
theAdd to Personal Address Book
button.
The name you select is added to your
Personal Address Book. 
						

							Addressing messages15
P0911955 Issue 02 Enterprise Edge 2.0 Unified Messaging Quick Reference Guide
To address a message from the
voicemail address book or your
Personal Address Book
1. On the Microsoft Outlook or
Microsoft Exchange toolbar, click the
Address Bookicon.
The Address Book dialog box
appears.
2. In theShow Names from thelist
box, selectvoicemail address book
orPersonal Address Book.
3. Select the name of the recipient or a
distribution list.
4. Click theTobutton.
5. Click theOKbuttontoreturntothe
message window. 
						

							16Setting message options
Enterprise Edge 2.0 Unified Messaging Quick Reference Guide P0911955 Issue 02
Setting message options
From a unified messaging message window you can set priority, sensitivity and delivery
options.
On the open message window clickFileandthenclickProperties.
The Properties dialog box appears.
Sets the value of the
message to Low,
Normal or High
Notifies you when
the message has
been read
Notifies you of
deliver y
Saves a copy of the
message to your Sent
Message folder
Sets the sensitivity of
the message to
Normal, Personal,
Private or
Confidential 
						

							Creating personal distribution lists17
P0911955 Issue 02 Enterprise Edge 2.0 Unified Messaging Quick Reference Guide
Creating personal distribution lists
You can create a personal distribution list for a group of persons that you frequently send
messages to. After you create a list, it appears in your Personal Address Book. When you
want to address a message to the group, select the list .
To create a personal distribution list
1. On the Microsoft Outlook or
Microsoft Exchange toolbar, click the
Address Bookicon.
The Address Book dialog box
appears.
2. Click theNew Entryicon.
The New Entry dialog box appears.
3. In the list of entry types, select
Personal Distribution Listand click
theOKbutton.
The New Personal Distribution List
Properties dialog box appears.
4. In theNamebox type the name of the
distribution list.
5. Click theAdd/Remove Members
button and type or select members
from the list to add to your new
personal distribution list.
6. Click theOKbutton in the current
and the next dialog boxes to create
your new personal distribution list. 
						

							18Creating personal distribution lists
Enterprise Edge 2.0 Unified Messaging Quick Reference Guide P0911955 Issue 02