Nortel Bcm 2 0 Personal Call Manager Instructions Manual
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P0911958 Issue 01 Enterprise Edge Personal Call Manager User Guide Index A Active Call icon 12, 17, 34 Address Book 13 adding a contact 56 changing the view 55 displaying 16 icons 54 list view 55 tree view 54 Address of contact 58 Answering a call Call Answer dialog box 35 Calls menu 35 held call 37 task tray 35 when is someone calling 34 who is calling 34 window 35 Answering a held conference call Calls menu 45 task tray 45 window 45 B Blind transfer 39 Buttons About 15 Copy 15 Cut 15 Detail 15, 17 Find Person 15 Large Icons 15, 17 List 15, 17 Manual Dial 17 New Contact 15 New Folder 15 Paste 15 Small Icons 15, 17 toolbar 15 Up One Level 15 C Call Answer dialog box 35 Call duration 17 Call Forward 18, 50 Call Waiting 27Calling last callers 32 last calls 32 prime telephone number 29 Quick Dials 33 redialing 32 returning 32 Calling card 24 Calling Line Identification service 32, 34, 87 Calls answering 35 displaying the number of 11 ending 48 switching between several calls 38 Calls menu 14 Closing the window 18 Conference answering a held conference call 45 creating 44 ending 47 hold 45 splitting 46 Conference Call icon 12, 17 Contact adding 56 address 58 changing 66 copying 68, 69 cutting 71 default telephone number 60 deleting 72 e-mail address 59 finding 41, 42, 50, 63 moving 71 name 58 pasting 69, 71 telephone number 58 Copying contact 68 folders 75 Current Calls box 13 displaying 16 D Dialing properties 20 Do Not Disturb (DND) 18, 49 Duration, call 17
92 Index Enterprise Edge Personal Call Manager User Guide P0911958 Issue 01 E E-Mail Address 59 Enterprise Edge Personal Call Manager about 81 exiting 88 location 21 preferences 84 quitting 88 removing 88 starting 10 task tray icon 11, 34 Exiting Enterprise Edge Personal Call Manager 88 F Finding a contact 63 entering a name or number 65 using wild cards 65 Folders adding 74 copying 75 cutting 76 deleting 77 moving 76 pasting 75, 76 H Held Call icon 12, 17, 37 Held Conference icon 12, 17 Help contents tab 82 find tab 82 index tab 82 messages 18 opening 82 Hold answering a held call 37 conference calls 45 putting a call on hold 37 I Icons active call 12, 17, 34 Address Book 54 conference call 12, 17 Enterprise Edge Personal Call Manager 34 held call 12, 17, 37 held conference 12, 17 ringing 12, 17 task tray menu 12 L Last callers 32 Last calls 32 Line used 19 List View 55 M Making a call 29 Address Book 29 Calls menu 30 Quick Dials 33 redialing a number 32 returning a call 32 task tray 30 toolbar 31 Menu bar 13, 14 Moving contacts 71 folders 76 My Contacts 54 N Name 58 New Call dialog box 34 O On-line help accessing 82 contents tab 82 find tab 82 index tab 82 opening 82 Outside lines 27 P Preferences dialing properties 20 Enterprise Edge Personal Call Manager 84 search 84 Prime telephone number, calling 29 Pulse dialing 27 Q Quick Dials 54 adding 81 list 33 Quitting Enterprise Edge Personal Call Manager 88
Index 93 P0911958 Issue 01 Enterprise Edge Personal Call Manager User Guide R Redialing a telephone number 32 Removing Enterprise Edge Personal Call Manager 88 Returning a call 32 Ringing icon 12, 17 S Search entering a name or number 65 for a contact 63 options 85, 86, 87 preferences 84 wild cards 65 Search mode 63 Quick Search 64 Slow Search 63 Starting Enterprise Edge Personal Call Manager 10 Status bar 13 displaying 18 Synchronization with the telephone 81 T Task tray icon 11 displaying the number of calls 11 menu 11 who is calling 34 Task tray menu 12 icons 12 Telephone line used 18, 19 Telephone lines 27 Telephone number of contact 58 default 60 Telephone synchronization 81 Tone dialing 27 Toolbar 13 About button 15 buttons 15 Copy button 15 Cut button 15 Detail button 15, 17 displaying 14 Find Person button 15 Large Icons button 15, 17 List button 15, 17 Manual Dial button 17 New Contact 15 New Folder 15 Paste button 15 Small Icons button 15, 17 Up one level button 15Transferring a call blind 39 Calls menu 41, 43 task tray 41, 43 window 39, 43 with an announcement 43 without an announcement 39 Tree View 54 W Wild cards 65 Window closing 18 components 13 opening 13
94 Index Enterprise Edge Personal Call Manager User Guide P0911958 Issue 01