Nokia Lumia 620 User Guide

							People & messaging
Contact your friends and family, and share your files, such as photos, using your phone. Stay tuned with the latest updates to your social networking services even when on the go.
Calls
Want to make calls on your new phone and talk to your friends? Read on and you'll learn how.
Call a contact
Calling your friends is quick and easy when you've saved them as contacts in your phone.
Tap .
1. Tap .2. Tap the contact and the number, if the contact has several numbers.
Tip: Is your friend's voice too loud or quiet? Press the volume keys to change the volume.Tip: Want to let others hear the conversation? Tap speaker.
Call a phone numberTap , type in the phone number, and tap call.
To type in the + character, used for international calls, tap and hold 0.
Search your call historyTo search for a call record, swipe to history, tap , and type in the contact's name or phone number.
Remove a call recordTo remove a call record, swipe to history, tap and hold the call record, and tap delete.
To remove all the call records, tap  > select calls >  > select all > .
Copy and paste a phone numberOn the start screen, tap  People, swipe to contacts, tap a contact, tap and hold the phone number, tap copy, and in a text box, tap .
Make a call with Skype
You can use your phone to make Skype-to-Skype calls and video calls. With Skype global rates, you can also call landlines or other mobile phones. Pay as you go with your credit card, or get a monthly subscription for the best rates.
If you don't yet have the Skype app, you can download it from www.windowsphone.com.
Tap  Skype, and sign in with the same Microsoft account that you use with your phone.
To call a Skype contact, swipe to people, tap the contact you want to call, and tap .
For more info on Skype-to-Skype calls, see the video at www.youtube.com/watch?v=AF2HRYdPnAM (in English only).
Tip: To save on data costs, use a WiFi network connection with Skype whenever possible.© 2015 Microsoft Mobile. All rights reserved.51 
						

							Make a video call with SkypeSwipe to people, tap the contact you want to call, and tap .
If your phone does not have a front camera, you can use the main camera for video calls.
Use speed dial to call your favourite contacts
Call your most important contacts quickly with speed dial.
1. To add a contact to speed dial, tap  People, swipe to contacts, and tap the contact you want to add.2. Tap and hold the contact's phone number, and tap add to speed dial.
Call a contact with speed dialTap , swipe to speed dial, and tap a contact.
Call the last dialled number
Still have some words to say to your friends? Call them again. In the call history view, you can see info about the calls you have made and received.
1. Tap , and swipe to history.2. Tap the name or phone number.
Use your voice to make a call
You can use your voice to call a contact.
1. Press and hold .2. Say Call and the contact's name.
Tip: You can also use voice dialling with a Bluetooth headset.
This feature is not available in all languages. For info on the supported languages, go to www.windowsphone.com.
Silence an incoming call
If your phone rings when you don't want to be disturbed, you can silence the ringtone for that call.
If you want to be able to silence your phone by turning it face down, the Flip to silence feature must be switched on. On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > audio, swipe left, if needed, and switch Flip to silence to On .
When someone calls you, press the volume key or the lock key. You can also turn your phone face down.
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							Reply to a call by a text message
Can't speak right now to answer a call? You can reply to the caller by a text message.
1. When someone calls you, tap TEXT REPLY.2. Tap type a message..., and write your message.
You can only reply by a text message to calls from the contacts saved in your phone.
Switch text reply on or offTap  >  > settings, and switch Text reply to On  or Off .
Edit a pre-written text messageTap  >  > settings > edit replies, and edit the reply you want.
Make a conference call
Your phone supports conference calls between 2 or more people. The maximum number of participants can vary, depending on your network service provider.
1. Make a call to the first person.2. To make a call to another person, tap .3. When the new call is answered, tap .
To add more people, tap  again.
Have a private conversation with someoneTap  and the person's name or phone number. The conference call is put on hold on your phone. The other people continue the conference call.
To return to the conference call, tap .
Forward calls to another phone
Can't always answer the phone, but don't want to miss any incoming calls? You can forward them to another phone number.
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							For availability of this feature, contact your network service provider.
1. Depending on your phone, do either of the following:
•On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > network+ > set.•Tap  >  > settings.
2. Switch Call forwarding to On , if needed, and select where you want to forward your calls.
Depending on your phone, you may also be able to make the choice separately for different situations, such as when you can’t answer or when you’re in a call.
Tip: To check if call forwarding is being used, shown by , tap the top of the screen.
Forward calls to your voice mail
Besides forwarding calls to another phone number, you can also forward these calls to your voice mail and listen to them later.
For availability of this feature, contact your network service provider.
Do either of the following, depending on your phone:
•Tap  >  > settings. Switch Call forwarding to On , if needed, and type in the voice mail number given by your service provider, if needed.•Swipe down from the top of the screen, tap ALL SETTINGS > network+ > set, and type in the voice mail number given by your service provider, if needed.
Depending on your phone, you may either forward all your calls to your voice mail, or make the choice separately for different situations, such as when you can’t answer or when you’re in a call.
Tip: If you want to avoid forwarding calls to your voice mail, type in another number, such as the number of your second phone. You can also contact your service provider about deactivating the voice mail service.
Change your voice mail numberTap  >  > settings, and type in the new number.
Call your voice mailbox
If you've forwarded incoming calls to your voice mailbox, you can call it and listen to the messages your friends have left.
1. Tap .2. Tap . If asked, type in the voice mail password you received from your network service provider.3. You can listen or reply to voice mail messages, delete them, or record a greeting message.
For the availability of the voice mailbox service, and for info on setting up how long before calls are forwarded, contact your network service provider.
Use call waiting
Get another call while you're already in one? Call waiting helps you answer or hold one of the calls.
1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > network+ > set.
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							2. Switch Call waiting to On .
Hold the first call and answer the new callTap ANSWER.
End the first call and answer the new callTap end call+answer.
Ignore the new callTap IGNORE.
Hold one call and make anotherTap HOLD > ADD CALL, and call the people you want.
Switch between callsTap TAP TO SWAP.
Block calls and messages
Getting unwanted calls or text messages? Block them with the call+SMS filter app.
To add a phone number to your blocked numbers list, tap , swipe to history, tap and hold the caller you want to block, and tap block number....
You can also add numbers to your blocked numbers list from text messages.
On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > call+SMS filter.
Switch Block calls+SMS to On .
Check which numbers are blockedTap blocked numbers.
Get notifications about blocked calls or messagesTap advanced, and switch Notifications to On .
Contacts
You can save and organise your friends' phone numbers, addresses, and other contact information in the People hub. You can also get in touch with your friends through social networking services.
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							People hub
The People hub is where all your friends’ contact info is kept. It lets you stay in touch with the people who matter the most through rooms and groups. Your social networks are also here.
Go to contacts to see your friends’ contact info from every account you have signed into. You can organise the list the way you like by filtering it by account or hiding the contacts without phone numbers. Your own contact card is also here.
Check out what's new to see your friends’ social network status updates conveniently in one place.
The rooms view is home to your rooms and groups, which are ways to stay in touch with your most important contacts. The rooms let you and your invited friends privately chat and share things like calendars and photos. The groups make it easy to see social updates from just the people you add to the group and to send mails or messages to all of them at once.
Add or delete a contact
Keep your friends with you. Save their phone numbers, addresses, and other info to the People hub.
Tap  People, and swipe to contacts.
Add a contact
1. Tap .2. If you're signed in to several accounts, select the account to which you want to save the contact.
You cannot save a contact to your phone only, it’s always saved to an account.
3. Add the contact details, and tap .
Tip: Your contacts are backed up automatically to your Microsoft account.
Edit a contactTap the contact and , and edit or add details, such as a ringtone or a web address.
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							Delete a contactTap the contact and  > delete.
The contact is deleted both from your phone and, with some exceptions such as Facebook, Twitter, and LinkedIn, from the social networking service where it's stored.
Tip: If you want to delete multiple contacts quickly, on your computer, log in to people.live.com with your Microsoft account, and delete them there.
Filter your contacts listIf you don't want contacts from social networking services to show up in your contacts list, you can filter them out. In the contacts list, tap  > settings > filter contacts list and the accounts you want to show or hide.
Tip: You can also filter out the contacts without phone numbers. Switch Hide contacts without phone numbers to On .
Save a number from a received call
Have you received a call from a person whose phone number is not yet saved in your People hub? You can easily save the number in a new or existing contacts list entry.
1. Tap , and swipe to history.2. Tap  next to a phone number, and tap .3. Tap , edit the phone number and phone number type, and tap .4. Edit other contact details, including the name, and tap .
Save a number from a received message
Have you received a message from a person whose phone number is not yet saved in your People hub? You can easily save the number in a new or existing contacts list entry.
1. Tap  Messaging.2. In the conversations list, tap a conversation and  > .3. Tap , edit the phone number and phone number type, and tap .4. Edit other contact details, including the name, and tap .
Search for a contact
Need to contact your friends quickly? Rather than scrolling through all your contacts, you can search or jump to a letter or character in the contacts list. You can also use a voice command to call or send a message to a contact.
1. Tap  People, and swipe to contacts.2. Tap , and start writing a name. The list filters as you write.
Tip: Pin your most important contacts or contact groups to the start screen. Tap and hold a contact, and tap pin to start.
Jump to a letter or character in your contacts listTap any letter in the contacts list on the left, and in the following menu, tap the first letter or character for the name you want.
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							Use a voice commandIn any view, press and hold , and say Call or Text and the contact's name. Not all languages are supported.
Link contacts
Do you have separate entries for the same contact from different social networking services or mail accounts? You can link multiple contacts so that their info is in a single contact card.
Tap  People, and swipe to contacts.
1. Tap the main contact you want to link to and .2. Tap choose a contact and the contact to be linked.
Unlink a contactTap the main contact and , and tap the contact to be unlinked and unlink.
Copy contacts
Have your nearest and dearest instantly at your fingertips. Use the Transfer my Data app to easily copy your contacts, text messages, and pictures from your old phone. The app does not work with all phone models.
Tip: If your old phone is a Windows Phone device, or if you have previously backed up your contacts to your Microsoft account, to import your contacts from the service, just sign in to your account on your phone. The contacts are imported automatically.
Your old phone needs to support Bluetooth. The contacts on your old phone need to be stored in the phone memory, not on the SIM.
1. On your old phone, switch Bluetooth on, and make sure the phone is visible to other devices.2. On your new phone, tap  Transfer my Data.3. Tap continue, and switch Bluetooth on.4. Select your old phone from the list of found devices, and follow the instructions shown on both phones.
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							If your contacts are written in a language that is not supported by your new phone, the contact info may not be shown correctly.
If you don't yet have the Transfer my Data app, you can download it from www.windowsphone.com.
Copy contacts from a SIM card
If you have contacts stored on your SIM card, you can copy them to your phone.
Make sure your SIM card is inserted.
1. Tap  People.2. Tap  > settings > import from SIM.3. To import all your contacts, tap import.
Tip: To select individual contacts, tap clear, and use the check boxes.
You can’t save contacts to your new SIM card.
Create, edit, or delete a contact group
You can create contact groups to send a message to several people at the same time, or to see social updates from just group members. For example, you can add family members to the same group and reach them quickly with the same message.
Tap  People, and swipe to rooms.
1. Tap  > Group.2. Write a name for the group, and tap .3. Tap  and a contact. To add another contact, tap  again.4. Tap .
Tip: There is already a group called Best friends in your phone.
Add a new group contactTap the group, and tap  >  and a contact.
Remove a contact from a groupTap the group and . Tap the contact and remove from group.
Rename a groupTap the group and  > rename, and write the new name.
Delete a contact groupTap the group and  > delete.
Share your plans with your family and friends
Want to gather with people, but find it difficult to set a date and time convenient for everybody? You can invite others to chat, and privately share a calendar, photos, or notes, such as shopping lists.
Although this feature works best on Windows Phone 8 and later releases, phones running on Windows Phone 7 can join rooms and set up shared calendars. To use this feature, you need to sign in to your Microsoft account.
1. To create a room for sharing, tap  People, and swipe to rooms.
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							2. Tap  > Room.3. Write a name for the room, and tap .4. To switch between a group chat, calendar, note, or photo album, swipe left or right.5. To invite someone to join the room, tap  >  and a contact.
Tip: If you haven't used rooms yet, your phone has a Family Room ready for you. In the People hub, swipe to rooms, and tap Family Room. To invite someone to the room for the first time, tap invite someone.
Share a photo with a roomTap a room, swipe to photos, and tap  > photo. Then tap a photo and .
Tip: To delete a photo from the room, tap the photo and open in OneDrive. Then tap the photo and .
Share a contact
It's easy to share a contact with your friends by using NFC. Just tap their phones, and you're done.
1. To make sure NFC is switched on, on the start screen, swipe down from the top of the screen, tap ALL SETTINGS > NFC, and switch Tap to share to On .2. On the start screen, tap  People, and swipe to contacts.3. Tap a contact and  > share contact >  > Tap to share (NFC).4. Touch your friend's phone with your phone. The other phone must support NFC. For more info, see the user guide of the other phone.
This feature may not be compatible with all phones that support NFC.
Social networks
Want to keep in touch with your friends? You can set up social networking services on your phone.
Social networking services on your phone keep you connected.
Set up a social media account
Set up your social networking service accounts.
Tap the social networking app you want to sign in to, such as Facebook, and follow the instructions shown.
To download more social networking apps, tap  Store.
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