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Nitsuko Idea Users Guide

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    							IDEAUserÕs GuidePart No. 17500IDE02
    Issue 1-0, April 1995
    Printed in U.S.A. (183)
    4 FOREST PARKWAY, SHELTON, CONNECTICUT 06484 
    TEL
    : 203-926-5400  
    FAX
    : 203-929-0535
    IDEAMAC.QXD  6/12/97 3:07 PM  Page 1 
    						
    							This manual has been developed by Nitsuko America.  It is intended for the use
    of its customers and service personnel, and should be read in its entirety before
    attempting to install or program the system.  Any comments or suggestions for
    improving this manual would be appreciated.  Forward your remarks to:
    Nitsuko America, Telecom Division
    4 Forest Parkway
    Shelton, CT 06484
    Attention:  Manager, Technical Publications
    Nothing contained in this manual shall be deemed to be, and this manual does
    not constitute, a warranty of, or representation with respect to, any of the equip-
    ment covered.  This manual is subject to change without notice and Nitsuko
    America has no obligation to provide any updates or corrections to this manual.
    Further, Nitsuko America also reserves the right, without prior notice, to make
    changes in equipment design or components as it deems appropriate.  No repre-
    sentation is made that this manual is complete or accurate in all respects and
    Nitsuko America shall not be liable for any errors or omissions.  In no event
    shall Nitsuko America be liable for any incidental or consequential damages in
    connection with the use of this manual.  This document contains proprietary
    information that is protected by copyright.  All rights are reserved.  No part of
    this document may be photocopied or reproduced without prior written consent
    of Nitsuko America. 
    ©1995 by Nitsuko America.  All Rights Reserved
    Printed in U.S.A.
    IDEAMAC.QXD  6/12/97 3:07 PM  Page 2 
    						
    							Table of Contents
    Issue 1-0iChapter 1Getting Started
     . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
    What Does IDEA Do ? . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
    What This Guide Includes . . . . . . . . . . . . . . . . . . . . . . . . . .4
    Required Setup for Using Small IDEA . . . . . . . . . . . . . . . .4
    How to Use IDEA:  A Step-By-Step Overview . . . . . . . . . .7
    Installing Small IDEA . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
    Starting Up Small IDEA . . . . . . . . . . . . . . . . . . . . . . . . . . .9
    About the Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
    A Menu Tree for the Main Menu . . . . . . . . . . . . . . . . . . . .13
    Moving Around IDEA . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
    Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
    Exiting IDEA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
    Chapter 2Setting Up a Link Between IDEA and NVM-Series . . . . .19
    Setting Up a COM Port . . . . . . . . . . . . . . . . . . . . . . . . . . .21
    Saving the COM Port Setup Data . . . . . . . . . . . . . . . . . . .28
    Loading the COM Port Setup Data . . . . . . . . . . . . . . . . . .29
    Establishing a Communications Link . . . . . . . . . . . . . . . .31
    Hanging Up the Modem . . . . . . . . . . . . . . . . . . . . . . . . . . .34
    Exiting Terminal Emulation Mode . . . . . . . . . . . . . . . . . .34
    Accessing the Memory/Load/Verify (MLV) Functions . .35
    Exiting MLV (Restarting NVM-Series) . . . . . . . . . . . . . .38
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    							Table of ContentsiiIssue 1-0 Chapter 3Working With the NVM-Series Database
     . . . . . . . . . . . .39
    Using and/or Modifying the Password . . . . . . . . . . . . . . . .41
    Saving the NVM-Series Database to the IDEA Computer43
    Verifying the NVM-Series Backup . . . . . . . . . . . . . . . . . .45
    Restoring the NVM-Series Database . . . . . . . . . . . . . . . . .46
    Archiving the NVM-Series Database to the NVM-Series 
    Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
    De-Archiving the NVM-Series Database . . . . . . . . . . . . . .50
    Upgrading the NVM-Series Software . . . . . . . . . . . . . . . .52
    IDEAMAC.QXD  6/12/97 3:07 PM  Page ii 
    						
    							Chapter 1
    Issue 1-0
    uChapter 1Getting Started u1
    Getting StartedWhat Does IDEA Do ? . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
    What This Guide Includes . . . . . . . . . . . . . . . . . . . . . . . . . .4
    Required Setup for Using Small IDEA . . . . . . . . . . . . . . . .4
    How to Use IDEA:  A Step-By-Step Overview . . . . . . . . . .7
    Installing Small IDEA . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
    Starting Up Small IDEA . . . . . . . . . . . . . . . . . . . . . . . . . . .9
    About the Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
    A Menu Tree for the Main Menu . . . . . . . . . . . . . . . . . . . .13
    Moving Around IDEA . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
    Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
    Exiting IDEA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
    IDEAMAC.QXD  6/12/97 3:07 PM  Page 1 
    						
    							Getting Started
    Issue 1-0uChapter 1Getting Started u3What Does IDEADo?
    The Interactive Data/Environment Archive System (IDEA) is a software
    tool which lets you access an NVM-Series system from another computer
    and work with the NVM-Series database.  There are three versions of the
    IDEA program:  
    Small, Medium,and Big.All three versions let you do
    the following:
    n
    Backup(copy) the NVM-Series database to the another computer.
    nVerifythat the backup was successful.
    nRestorethe NVM-Series database.  This procedure copies the 
    NVM-Series database backup to the NVM-Series computer and then
    activates that database.
    nArchive(backup) the NVM-Series database to a directory on the
    NVM-Series computer.
    nDe-Archivean archived NVM-Series database so that it becomes the
    active database. 
    nUpgradeNVM-Series software
    The MediumVersion also lets you pack system files, unpack system files,
    and decode system history into a readable format.
    TheBig Version provides all the features of the MediumVersion plus an
    Advanced Mode for working with the NVM-Series database.  The
    Advanced Mode lets you work with individual database files.
    The IDEA program can also be used as a simple ANSI terminal emula-
    tion program for any IBM-compatible PC.
    IDEAMAC.QXD  6/12/97 3:07 PM  Page 3 
    						
    							Getting Started4uGetting StartedChapter 1 uIssue 1-0What This Guide Includes
    This guide describes how to use the IDEA Small Version only.For details on using the Medium and Big Versions, call the technical sup-
    port staff at Nitsuko America.  To get started in using the Medium and
    Big versions, you can use this guide to establish a communications link
    between IDEA and the NVM-Series system.  This guide does not, how-
    ever, include instructions for packing/unpacking files, decoding history,
    or using the Advanced Mode.
    Required Setup for Using Small Idea
    You can use the IDEA program locally (at the NVM-Series installation
    site) or remotely via a modem.  An RS-232 (serial) connection between
    the IDEA and NVM-Series  computers is required.
    You will need the following:
    nIDEA installation disk
    nIBM-compatible PC with a 3 1/2 Ò high density floppy drive and a
    standard DOS environment (IDEA Version 1.02 requires DOS
    Version 5.0 or higher).  Since you must install the IDEA program on
    this PC, it will be referred to as the IDEA Host Computer.
    nColor monitor (Optional, but recommended)
    n563Kbytes conventional RAM
    nFree disk space:
    - To install SmallIDEA and its Help files requires 391867 bytes
    - To install SmallIDEA without Help files requires 387379 bytes
    - To back up the NVM-Series database onto the IDEA Host
    Computer or onto the NVM-Series Computer can require from 2-6
    MB.  If NVM-Series has many recordings (e.g.,Welcome
    Messages), you will need closer to 6 MB than 2 MB.
    IDEAMAC.QXD  6/12/97 3:07 PM  Page 4 
    						
    							Getting Started
    Issue 1-0uChapter 1Getting Started u5Required Setup for Using Small Idea (contÕd)
    nFor a modem connection, make sure there is a modem and telephone
    line at both the NVM-Series and IDEA sites.  If one or both of the
    modems are external, use a straight-through cable to connect the
    modem to the computer.  In a 9-pin to 9-pin or 25-pin to 25-pin
    straight-through cable, pin 1 goes to pin 1, pin 2 goes to pin 2, etc. For
    a 9-pin to 25-pin straight-through cable, see below: Notes:
    (1) To use the IDEAÕs automated modem control, you will
    need to use a Hayes-compatible modem.
    (2)If the NVM-Series cabinet has an internal modem and the
    modem is accessible through the Automated Attendant,
    make sure you know the Automated Attendant number,
    the codes you press to access the Modem Mailbox, and the
    Modem MailboxÕs security code, if any.9-pin to 25-pin Straight-Through Cable
    2
    3
    4
    6
    7
    8
    1
    53
    2
    20
    6
    4
    5
    8
    7 To Voice Mail 
    (9-pin)To IDEA
    (25-pin)
    IDEAMAC.QXD  6/12/97 3:07 PM  Page 5 
    						
    							Getting Started6uGetting StartedChapter 1 uIssue 1-0Required Setup for using Small IDEA(contÕd)
    nFor a non-modem (i.e., local) connection you will need a null modem
    cable with the following pin-outs:
    25-pin to 25-pin Null Modem Cable
    3
    2
    20
    6
    4
    5
    8
    .
    72
    3
    6
    20
    8
    .
    4
    5
    7 To Voice Mail To Modem
    IDEA25
    (25-pin)(25-pin)
    IDEAMAC.QXD  6/12/97 3:07 PM  Page 6 
    						
    							Getting Started
    Issue 1-0uChapter 1Getting Started u7How To Use IDEA:  AStep-By-Step Overview
    1.
    Install IDEA on the Host Computer.  See page 8.
    2.Connect the IDEA Host Computer to the NVM-Series.  See
    Required Setup for Using Small IDEAon page 4.3.Start Up IDEA.  See page 9.4.
    Set the COM port parameters on the IDEA Host Computer.  See
    page 21.
    5.
    Establish a communications link between the IDEA Host
    Computer and the NVM-Series system.  This includes setting the
    COM port parameters for the NVM-Series system.  See page 31.
    6.Access the IDEA MLV (Memory Load/Verify) functions.  See
    page 35.7.Access the desired feature.  See Chapter 3.8.
    (Optional)  Save the setup parameters.  See page 28.
    9.
    Exit MLV.  See page 38.
    10.
    Exit IDEA.  See page 17.
    IDEAMAC.QXD  6/12/97 3:07 PM  Page 7 
    						
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