Nintendo Wii U Operations Manual

							Internet SettingsParental Controls
3736
Communication Device (Wired or Wireless)
You will need one of the following.
NOTE: If you are using a bridge modem that does not include any router functionality, you will also need a separate broadband router.
Wii LAN Adapter (sold separately)
This connects to the Internet using a cable connection. See the LAN adapter manual for information on how to connect the LAN adapter.
Wireless LAN Access Point (sold separately)
Use an access point that supports the 802.11n, 802.11g, or 802.11b standard to connect to the Internet wirelessly.
Setup can be simplified if you use an access point that includes one of the following features:
• Visit support.nintendo.com for a list of wireless access points (routers) confirmed to work with the Wii U console. You cannot use access points that only support the 802.11a standard.
If you can’t connect to the Internet...
• Check the location and distance of your access point. If possible, locate your access 
point in the same room as your Wii U console for the strongest signal.
•  Check for metal objects or electronic devices that may be close to your access point or 
Wii U console. Objects such as metal filing cabinets, speakers, power strips, or cordless 
phones can interfere with wireless signals and should be moved further away if 
possible.
Access point Wii U console GamePad
More than 6.5’ Less than 26’
AOSS™Wi-Fi Protected Setup™
When your network environment is ready...
Configure your connection settings 
in System Settings, Internet, on 
the Wii U Menu.
NOTE: Detailed instructions are 
displayed on the TV screen during 
configuration.
Parental Controls
Parental Controls can limit the download and use of certain content on the Wii U system. Parental Controls can also limit the use of certain Wii U system features.
• When Parental Controls are enabled, some System Settings, such as Internet Settings, System Transfer, and Format System Memory, cannot be accessed. You will need to enter the PIN to access these features.
IMPORTANT: A parent or guardian should configure the Parental Controls settings.
PIN for Identification
Make sure to not forget the PIN and answer to the secret 
question that you create when setting Parental Controls. If you 
do forget these, tap “I Forgot” in the upper right corner of the 
screen and follow the instructions displayed.
Restriction Options
See the Wii U Electronic Manual (     ), Parental Controls, for more information.
IMPORTANT: Restriction options are dependent on the availability of system features. A System Update may be required for a complete list of options.
Game RatingRestricts all usage (as well as purchase through Nintendo eShop) of 
software exceeding the selected rating.
Online Interaction in Games Restricts the use of online features of software such as online play, 
conversation among users, and Miiverse posts.
Internet Browser Restricts the use of the Internet browser.
Wii U Shopping Services Restricts the use of credit cards or the purchase of software through 
services such as Nintendo eShop.
Miiverse Restricts users from viewing or posting content on Miiverse.
Friend Registration Restricts the registration of additional friends.
Entertainment Excluding 
Games When this setting is enabled, before any non-game software not 
covered by its own parental control starts, you will see a description 
of the software and be offered a chance to lock or unlock it for the 
current user with the Parental Controls PIN.
Data Management Restricts the deletion or moving of software or save data using 
Data Management.
Internet Settings Restricts the addition, modification, or deletion of Internet settings.
• Some features, such as User Settings (p. 33), Format System Memory, and Wii U Chat, are restricted automatically. 
• The Wii U Menu and the Wii Menu have different restriction options. 
						

							3839
Transferring Wii System Data
Playing Wii Software
 
 Playing Wii Software
You can play Wii software (Wii Game Discs, WiiWare, or Wii Virtual Console titles) from the Wii Menu.
NOTE: You cannot play Wii software using the Wii U GamePad or Wii U Pro Controller.
What You Will Need
You will need the following accessories (sold separately) to play Wii software on the Wii U system:
• A Wii Remote or Wii Remote Plus controller that has been paired to the Wii U console (p. 25).
• A sensor bar connected to the Wii U console (p. 26).
NOTE: You may need additional controllers or accessories to play some games. See the game manual for more information.
Displaying Wii Games on the Wii U GamePad Screen
You can use either the TV screen or the GamePad screen to display Wii software.  When playing software on the GamePad 
screen, point the Wii Remote toward the sensor bar on the 
GamePad.
For more information, see the Wii U Electronic Manual (      ),
 Wii Menu.Sensor bar
To Quickly Switch to the Wii Menu
Press      on the Wii U console to turn the power on. When you see the Wii U logo on the 
TV screen, press and hold the B Button on the Wii U GamePad. This will take you directly 
to the Wii Menu.
To Turn the GamePad Screen On or Off
When you are using the Wii Menu or playing Wii software, you can press the POWER 
Button on the GamePad to turn the GamePad screen off.
NOTE: If you press the POWER Button when playing Wii U software or using other Wii U 
features, you will turn the Wii U console off.
Transferring Wii System Data
You can transfer software, saved game data, and other data from your Wii console to your Wii U console. You will need the following items before transferring:
• Operational Wii U and Wii systems and two Wii Remote controllers—one paired with the Wii console and one paired with the Wii U console (p. 25).
• An SD or SDHC Memory Card (SD Card) with at least 512 MB of free space.
• A broadband Internet connection (both systems must be connected to the Inte\
rnet).
• See the Wii Operations Manual - Channels & Settings for details on Internet connections for the Wii console.
IMPORTANT: Transferred data is permanently deleted from the Wii console. Once you have transferred data to the Wii U console, it cannot be transferred back to a Wii console. Data cannot be transferred from your Wii U console to a Wii console.
Data You Can Transfer
You can transfer the following data only. All data that can be transferred will be transferred at one time, so you are unable to select which data to transfer. (Some content may not be transferable but will still be available on the Wii console after the transfer procedure.) Visit support.nintendo.com/wiiu/transferdata for more information.
Wii Software • 
Wii Software Save Data
1
• WiiWare and Save Data1, 2
• Virtual Console titles and Save Data1, 2
• Add-on Content
Wii Shop 
Channel • 
Wii Points3
• Wii Shop Channel Account Activity
Other • Mii Characters
4
1 If save data is stored on an SD Card, transfer it to the Wii console’s system memory before beginning the transfer process.2 Preinstalled software cannot be transferred. Visit support.nintendo.com for more information.3 Any Wii Points you have purchased will be added to the balance in the Wii Shop Channel, accessed from the Wii Menu application on the Wii U console. Transfer is not possible if the combined point total would exceed 10,000 Wii Points.4 Mii characters are moved to the Mii Channel, accessed from the Wii Menu application on the Wii U console.
Downloading Software That Has Been Deleted or Moved From a 
Wii U Console
If you delete sof t ware purchased from the Wii Shop Channel, or move it to an SD Card, 
the sof t ware will still be available for download in the Wii Shop Channel on the Wii Menu 
of Wii U. You can download it again from the Wii Shop Channel at no cost.  
						

							41
Transferring Wii System Data
40
Transferring Wii System Data
Preparing for Data Transfer
Checking Your Connections
Make sure your Wii U console, Wii console, and sensor bar are all set up correctly, and that both consoles are able to connect to the Internet. In the illustration below, both consoles are connected to the same TV:
Sensor bar
Wii 
console Wii AV or 
other cable HDMI or 
other cable Wii U 
console
Linking a Nintendo Network ID
Before you can transfer data, you will need to create a Nintendo Network ID and link it to your Wii U user (p. 33). Also see the Wii U Electronic Manual (), User Settings, for additional information.
Transfer Procedure
Both systems must be connected to a TV. If both systems are connected to the same TV, you will need to switch between the two systems as you go through the transfer steps. There are two ways this can be done:
• Use the input select of the TV to switch between the two systems; or
• Plug the standard AV cable that came with your Wii console into your TV and swap the cable between the two systems during the transfer process.  (Swap the cables at the same time you are swapping the SD Card.)
IMPORTANT: To avoid loss of data or damage to your system or components, do not remove the SD Card, turn off the console, or unplug the AC adapter during the transfer process.
See the following pages for step-by-step instructions on transferring system data.
Mii character icon of the 
current user
Select the “Wii Menu” icon on the Wii U 
Menu.
NOTE: You will need to pair (synchronize) a Wii Remote with your Wii U console to launch the Wii Menu (p. 25).
Select “Wii System Transfer.”
This will download the channel required for the transfer (Wii System Transfer) and add the icon for this channel to the Wii Menu.
• Choose Wii System Memory as the destination for the download.
Select the new icon for “Wii System 
Transfer” on the Wii Menu.
Insert the SD Card you will be using for 
the transfer into the Wii U console.
Read and follow the on-screen instructions carefully. Information about the Wii U console necessary for transfer will be saved on the SD Card.
Change the TV input from the Wii U system to the Wii system.
NOTE: If you are using only one Wii Remote, you will now need to pair (synchronize) your Wii Remote with the Wii console. (Refer to the Wii Operations Manual, System Setup, for details.) 
						

							4243
Transferring Wii U System DataTransferring Wii System Data
Launch the Wii Shop Channel (on the 
Wii console) and download the free 
Wii U Transfer Tool.
Select Start Shopping from the main menu. You can find the Wii U Transfer Tool in the Wii Channels category.• Choose Wii System Memory as the destination for the download.
Select “Wii U Transfer Tool” from the 
Wii Menu.
Move the SD Card from the Wii U 
console to the Wii console.
Read and follow the on-screen instructions care-fully. The data being transferred from the Wii console will be saved on the SD Card. Any downloaded content currently downloaded to the Wii system memory will be scheduled for redownload on the Wii U system.• Save data that is not currently in Wii system memory will not be transferred.• Wii Shop purchases that are not currently downloaded to the Wii system memory will be available for download on the Wii U system once the transfer has been completed.
Change the TV input from the Wii system to the Wii U system.
NOTE: If you are using only one Wii Remote, you will now need to pair (synchronize) your Wii Remote with the Wii U console
Move the SD Card from the Wii console 
to the Wii U console.
Read and follow the on-screen instructions care-fully. The data saved on the SD Card will now be saved to the Wii U console. Any downloaded content will be redownloaded to the Wii U console. Depend-ing on the amount of data transferred and your home network’s download speed, this may take some time.
NOTE: When the save process is completed, the data on the SD Card will be deleted.
Transferring Wii U System Data
You can transfer software, saved game data, and other data from one Wii U console to another Wii U console.
Source consoleTarget console
Data
You will need the following items before transferring:
• The source Wii U console set and the target Wii U console set1
• An SD or SDHC Memory Card2
• A broadband Internet connection (both systems must be connected to the Inte\
rnet) (p. 35)
• A broadband router, modem, or wireless access point (Wi-Fi network)
• A Wii Remote or Wii Remote Plus3
1  If you cannot connect both consoles to the television at the same time, connect the target Wii U console.2 The amount of free space required on the SD card depends on the amount of data saved on the source Wii U console.   The amount of data will be displayed on the GamePad before you insert the SD card (maximum 32 GB).3 This is a requirement if the console contains any Wii software data.
Transferring Data from a Deluxe Set to a Basic Set
The Wii U system is available in either a Deluxe Set or a Basic Set. The consoles in either 
system store dif ferent amounts of data. If the amount of data to be transferred exceeds 
the capacit y of the target console, a separate ex ternal USB storage device (sold sepa
-rately) will be needed.
Visit support.nintendo.com for information about USB 
devices that are suppor ted on the Wii U console.
Check the label on the bot tom of each console for the 
memor y capacit y (see illustration), which will be either 
8 or 32 GB.   
						

							45
Transferring Wii U System Data
44
Transferring Wii U System Data
Data You Can Transfer
You can transfer only the following data listed in the table below.
You cannot transfer specific users and their data, controller settings (paired system informa-tion or controller settings stored in System Settings), or data other than what is listed below.
Visit support.nintendo.com/wiiu/transferdata for more information.
Wii U software 
data1
• Wii U software save data
•  Pre installed software and related save data2
•  Software downloaded from Nintendo eShop and related save data
• Software patches, downloadable content, and passes
User data • 
Nintendo Network ID, email address, and other user settings
•  Parental Controls settings
•  Nintendo eShop account activity and balance
Wii system data • Wii software and Wii Shop Channel data
3
Other data • Mii characters
1 Some software cannot be used on the target Wii U console.2 Mii Maker, friend list, Miiverse, and other system applications can be used on the target Wii U console   without change.3 See “Transferring Wii System Data” (p. 39) for information on the data you can transfer and other important notes.
Preparing for Data Transfer
Checking Your Connections
Make sure that both consoles are able to connect to the Internet on the same device (broad-band router, modem, or Wi-Fi access point).
Check your Nintendo Network ID
Before you can transfer data, you will need to have a Nintendo Network ID linked to the source console (p. 33).
NOTE: You do not need to link a Nintendo Network ID to the target console before the data transfer.
Mii character icon of the 
current user
Important Information on System Transfers
• Transferred data is permanently deleted from the source Wii U console.
• Data saved to the target Wii U console (including save data and user data) is deleted and overwritten with the data on the source Wii U console.
• Downloadable software that was saved to the Wii U console at the time of purchase will only be playable on the target console.
NOTE: If downloadable software was saved to the source Wii U console at the time of purchase, the Account Activity for that downloadable software will be moved to the Account Activity of the Nintendo Network ID that is selected at the time of the transfer.
• USB storage devices that were previously used on the target console cannot be used on either console, nor will you be able to use any data saved on the device.
NOTE: The USB storage device must be reformatted to use with your console again.
• Software and downloadable content that was previously downloaded to the target Wii U console will be deleted, however if you re-register the Nintendo Network ID that is linked to the target console after the transfer procedure is complete, you can re-download the content from Nintendo eShop at no cost.
• To reuse the Nintendo Network ID that was linked to the target Wii U console before the transfer procedure, you will need the Nintendo Network ID, password, and email address. Be sure to record this information before starting the transfer procedure.
NOTE: If you forget your Nintendo Network ID, you can verify it in User Settings (p. 33). If you forget your password, tap I Forgot on the password entry screen and follow the on-screen instructions. 
						

							4647
Transferring Wii U System DataTransferring Wii U System Data
Source consoleTarget console
From the Wii U Menu, open System 
Settings and tap “System Transfer.”
Source consoleTarget console
Select “Transfer Between Wii U 
Consoles.”
Read the precautions on the screen carefully and follow the on screen instructions. The space required on the SD Card for the transfer is displayed after Step 3.
Source consoleTarget console
Confirm which console is the source 
and which is the target.
After tapping the appropriate button on each GamePad, follow the on-screen instructions.
Insert the SD Card into the source 
Wii U console.
The data on the source console will be moved to the SD Card.
NOTE: Software and data that was downloaded on the source console is not moved onto the SD Card. After the transfer procedure is complete, it is automatically downloaded at no cost from Nintendo eShop (see information below).
Remove the SD Card from the 
source console and insert it into the 
target console.
The data from the source console that was moved to the SD Card will be saved to the target console.
When the data is finished being saved to the target Wii U console, the System Transfer is complete and you can now play disc-based or other software titles.
If a USB storage device was used with the source console, it can be used as-is on the target console.
• The data that was saved on the SD Card (from the source console) is deleted once the System Transfer is completed.• To use controllers that were paired with the source console you must first pair them with the target console.
Automatic Download of Software and Data from the Source Console
You can check the status of automatic downloads from Nintendo eShop after System 
Transfer is complete by selecting Download Management on the Wii U Menu (see the Wii U Electronic Manual (     ), Download Management).
•  If the number of downloadable item exceeds 64, you will have to download them 
individually from Nintendo eShop.
•  You can play any downloaded software as soon as it is finished downloading.
•  Some software may take an extended time to download.
Transfer Procedure
The System Transfer procedure is performed on the Wii U GamePad for each console.
IMPORTANT: To avoid loss of data or damage to your system or components, do not remove the SD Card, turn off the console, or unplug the AC adapter during the transfer process.  
						

							4849
Battery ReplacementController Calibration
Controller Calibration
Use the following instructions to recalibrate the Touch Screen or reset the L and R control sticks if they do not seem to be operating correctly.
Calibrating the Touch Screen
Open the Wii U Menu and select System Settings. Select the option for calibrating the Wii U GamePad Touch Screen and follow the on-screen instructions. If you are unable to use the Touch Screen properly, use the +Control Pad and      .
Resetting the L and R Control Sticks
The neutral position of the control sticks can be incorrectly set if you move them during the following actions:
• turning the console on
• launching software
• quitting software and returning to the Wii U Menu
This can cause erratic gameplay control or cause objects on the screen to move when you are not using the controller.
Reset Procedure
To reset the control sticks, allow them to return to a neutral untouched position and simultane-ously hold down     ,     ,     , and      for at least three seconds.
Calibrating the Wii U GamePad Motion Sensor
When using software you may notice that the screen or cursor is moving when you are not touching the GamePad, or that movements on the screen do not correspond to the way you are operating the GamePad. The motion sensor may need to be re-calibrated. Open the HOME Menu, then simultaneously hold down      and      on the GamePad for three seconds. When the calibration screen appears, lay the GamePad down flat on a level surface, then select either “Calibrate” or “Revert to Defaults.”
• If you select “Calibrate,” the orientation of the GamePad when you tapped the button will be treated as level.
Wii U GamePad L Stick
Battery Replacement
Rechargeable batteries become worn with repeated charge/discharge cycles, and the amount of time they can be used when fully charged will decrease gradually over time (after 500 charges, usage time may be reduced to 70%). If you feel the usage time has dropped off noticeably, replace the battery.
IMPORTANT: Batteries should always be replaced by an adult.
Wii U GamePad
Do not use any battery other than the Wii U GamePad Battery, Model No. WUP-012. A replacement battery can be ordered from the Nintendo website at store.nintendo.com. (USA/Canada only) or by calling Customer Service at 1-800-255-3700.
• Before replacing the battery, turn the power off and disconnect the AC adapter if it is connected to the controller.
Turn off the Wii U console and the 
GamePad.
If the Wii U console Power LED is blue, hold down the POWER Button on the GamePad to turn off both the console and the GamePad.
Loosen the battery cover screws.
The battery cover is designed so the screws can be loosened, but not fully removed.
NOTE: To avoid damage to the screw or threads, use a screwdriver that is appropriate for the screw (crosshead style, size 0).
Remove the battery cover.
Lift the edge of the battery cover slightly and then remove it as shown below.    
						

							51
Battery Replacement
50
Battery Replacement
Remove the battery.
Using your fingers only in the area marked with , unplug the connector first, and then remove the battery, as shown below.
• When disconnecting the battery cable, pull by the plug, not the cable.
• Please recycle the used battery (p. 52).
Wait at least 10 seconds, then insert the new battery.
Make sure the battery is oriented correctly, as shown below.
• Waiting 10 seconds will allow the power LED to reset correctly.
Replace the battery cover.
After replacing the battery cover, tighten the two screws, being careful not to  overtighten them.
IMPORTANT: Always be sure to replace the battery cover and tighten the screws before resuming use.
Recharge the GamePad
Always recharge the GamePad battery after replacing it (p. 18).
Turn the power on
Press      on the Wii U GamePad to turn the Wii U console on.
Wii U Pro Controller
Do not use any battery other than the Wii U Pro Controller rechargeable battery, Model No. CTR-003.
A replacement battery can be ordered from the Nintendo website at store.nintendo.com. (USA/Canada only) or by calling Customer Service at 1-800-255-3700.
• Before replacing the battery, turn the Wii U console power off and disconnect the USB cable if it is connected to the controller. 
Loosen the screw and remove the battery cover.
The battery cover is designed so the screw can be loosened, but not fully removed.
NOTE: To avoid damage to the screw or threads, use a screwdriver that is appropriate for the screw (crosshead style, size 0).
Remove the battery.
Insert the stylus from the Wii U GamePad under the battery, as shown below, and gently lift the edge, allowing you to remove the battery.
• Please recycle the used battery (p. 52).
Wait at least 10 seconds before inserting the new battery.
Make sure the battery is oriented correctly, as show in the illustration.
• Waiting 10 seconds will allow the power LED to reset correctly.           
						

							5253
Battery ReplacementBattery Replacement
Replace the battery cover.
After replacing the battery cover, tighten the screw, being careful not to overtighten it.
IMPORTANT: Always be sure to replace the battery cover and tighten the screw before resuming use.
PLEASE RECYCLE YOUR USED BATTERIES
When disposing of a rechargeable battery, take care to 
follow appropriate local guidelines and regulations.
Cover the terminals with tape before recycling.
•  Do not disassemble, attempt to repair, or deform the 
 battery pack.
•  Do not dispose of rechargeable batteries in a fire.
To find a collection site near you, contact your local solid 
waste authority or, in the United States, visit:
 http://www.epa.gov/osw/conserve/materials/battery.htm
For more information or for assistance from Nintendo, visit:
 recycle.nintendo.com
Battery for the Wii U GamePad
Battery for the
 Wii U Pro Controller
Wii U Console
The Wii U console uses a lithium coin cell battery. Contains perchlorate material - special handling may apply. For more information visit www.dtsc.ca.gov/hazardouswaste/perchlorate/.
• Do not remove the battery from the Wii U console unless it needs to be replaced (if the console clock stops functioning).
Make sure that the disc LED is not on.
If the disc LED is illuminated, press          on the front of the console to eject the Game Disc.
Turn the power off and unplug the AC adapter.
Make sure the power LED is off, and then unplug the AC adapter from the wall outlet.
Turn the console over, and remove the battery cover.
The battery cover is designed so the screw can be loosened, but not fully removed.
NOTE: To avoid damage to the screw or threads, use a screwdriver that is appropriate for the screw (crosshead style, size 0).
Remove the button cell battery, and 
replace the battery cover.
Insert a new battery (type CR2032) so that the + (positive) side is up, and then replace the battery cover.
After replacing the battery cover, tighten the screw, being careful not to overtighten it.
IMPORTANT: Always be sure to replace the battery cover before resuming use.
Handling Used Button Cell Batteries
•  Cover the + (positive) and - (negative) sides with tape.
•  Dispose of following local laws and regulations.
•  For more information visit www.dtsc.ca.gov/
 hazardouswaste/perchlorate/.         
						

							 
 
TroubleshootingTroubleshooting
5455
Troubleshooting
Before seeking assistance, please review the following problems and solutions. You can also visit support.nintendo.com for assistance and additional troubleshooting and repair options, or call 1-800-255-3700.
• Additional information can be found in the Wii U Electronic Manual (      ), Troubleshooting.
• See the Wii Menu Electronic Manual (       ) for more information about using the Wii Menu.
• Review instruction manuals for any games or accessories you are using.
 Power supply and operating temperature
The Wii U console won’t turn on.
Are the DC and AC plugs of 
the AC adapter fully inserted?Check the connections to make sure they are fully inserted (see the Wii U Quick Start Guide).
Is the Power LED of the Wii U 
console lit? If the Wii U console’s power LED does not turn on even 
after pressing the Power Button, unplug the AC adapter 
from the wall, wait two minutes, and plug it in again.
• 
If the power LED is blinking red, unplug the AC adapter from 
the wall. Make sure that the console is not in a location where 
it is exposed to high temperatures and that it has proper 
ventilation (at least 4”/10 cm). Wait about two minutes, then 
plug the AC adapter back into the outlet and turn the console 
power on.
•  If the power LED is blinking blue, contact Nintendo Customer 
Service (see contact information above).
The Wii U GamePad won’t turn on.
Is the battery depleted?• Recharge the Wii U GamePad (p. 18).
•  If the battery LED blinks orange during charging, or if the 
problem continues even after charging, remove the battery 
from the GamePad and wait at least 10 seconds, then reinsert 
the battery and try turning the GamePad on again (p. 49).
Is the battery correctly 
installed?
The Wii U console or Wii U GamePad feel hot to the touch.
Is the system or controller 
exposed to high temperatures, 
or is the controller being used 
for long periods while 
charging it? Such use can cause the system to become hot. Use the sys-tem and components within the following temperature 
recommendations:
Wii U console: 50°-104°F (10°-40°C)
Wii U GamePad: 50°-95°F (10°-35°C)
Wii U Pro Controller: 50°-95°F (10°-35°C) 
The Wii U console suddenly shuts off.
Is there dust or other material 
clogging or blocking the 
console vents?
Unplug the AC adapter for the Wii U console from the wall 
outlet, and remove any dust, dirt, or other foreign material 
from the vents.
Is the console located where it 
can be exposed to high 
temperatures? Move the console away from sources of heat and make 
sure there is at least 4” (10 cm) between the console vents 
and any walls or other objects.
Is the Wii U console's 
automatic shutoff feature 
enabled? If the Auto Power-Down feature is enabled, the system will 
automatically turn off if there is no controller input for a set 
period of time. You can adjust the period of time in System 
Settings on the Wii U Menu, under Power Settings.
Are you using unsupported 
USB devices with the Wii U 
console? Make sure you are only using USB devices compatible 
with the Wii U console. Visit support.nintendo.com for 
more information.
The Wii U console will not turn off (the power LED won’t turn red).
Did you press and hold down 
the POWER Button for one 
second?If the power still does not turn off, hold down the Wii U 
console Power Button for at least four seconds. (The Power 
LED does not completely turn off even when the console is 
turned off.)
• 
You cannot use the Wii U GamePad to turn off the console 
power if you are using the Wii Menu or playing a Wii 
Game Disc.
Are you pressing the HOME 
Button on the GamePad? The HOME Button on the GamePad does not turn the Wii U console off. To turn the power off, press the POWER 
Button on either the Wii U console or GamePad.
Is Standby Functions 
enabled? If Standby Functions is enabled and the console is turned 
off, the Power LED will turn orange if software is in the 
process of being downloaded or installed. The power LED 
will turn red automatically when this process is complete.
The Wii U GamePad won't turn off.
Did you press and hold down 
the GamePad POWER Button 
for one second?If the power does not turn off after holding down the 
GamePad POWER Button for one second, then hold the 
POWER Button down for at least four seconds.
The Wii U GamePad battery LED does not turn on.
The battery LED will only turn on when charging the battery or when the battery level is low.