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Nintendo Dsi Operations Manual

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    							Support and Troubleshooting
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    Support and Troubleshooting
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    Confirm that your network environment can 
    connect to the Internet.
    Review the settings after Auto-Obtain IP Address 
    in the connection settings.
    If the Auto-Obtain IP Address setting is set to 
    Don’t	use,	check	whether	the	security	type	and	
    key in the connection settings match the settings 
    for the access point you want to connect to.
    Confirm that your network environment can 
    connect to the proxy server.
    Review the proxy server settings.
    Review the Auto-Obtain IP Address setting  
    in the connection settings.
    The wireless signals may be too weak at your 
    location. Try moving closer to your access point, 
    and make sure there are no people, objects, or 
    other obstacles between the system and the 
    access point.
    When connecting to an Internet hotspot for 
    which a proprietary security key has been set, 
    make sure you configure your connection setting.
    The wireless signals may be too weak at your 
    location. Try moving closer to your access point, 
    and make sure there are no people, objects, or 
    other obstacles between the system and the 
    access point.
    This might be a temporary issue, so wait a while 
    and then try again. If the issue does not get 
    resolved, contact Nintendo Customer Service.
    Error Code List (Continued)
     Error Codes  Condition  Solution
    050000 – 050099
    050500 – 050599
    050600 – 050699
    051000 – 051099
    051100 – 051199
    051200 – 051299
    051300 – 051399
    052000 – 052099No access point in range.
    You	must	accept	the	user	agreement.
    Wireless Communications 
    is currently disabled under 
    System Settings.
    Could not find an access 
    point with the SSID that has 
    been set.
    Could not connect to the access 
    point.
    Could not connect because 
    the maximum number of 
    simultaneous connections to the 
    access point has been exceeded.
    Cannot connect to the access 
    point for an unknown reason.
    Could not automatically 
    acquire the IP address.
    Check the access point settings. The wireless 
    signals may be too weak at your location.
    Try moving closer to your access point, and 
    make sure there are no people, objects, or other 
    obstacles between the system and the access 
    point.
    Make sure the access point is in a usable state. 
    For details, see the instruction manual for your 
    access point.
    Agree to the 
    user agreement.
    Enable the wireless communications setting.
    Check whether the SSID in the connection 
    settings matches the settings for the access point 
    you want to connect to.
    Make sure the security key in the connection 
    settings matches that of the access point.
    If this error code occurs even after connections 
    are allowed, the wireless signals may be too 
    weak at your location.
    Try moving closer to your access point, and 
    make sure there are no people, objects, or other 
    obstacles between the system and the access 
    point. When connecting to an Internet hotspot 
    for which a proprietary security key has been set, 
    make sure you configure your connection setting.
    The access point you tried to connect has a limit 
    on the number of devices that can connect to it. 
    Wait for a while and try again.
    See the resolution for error codes 
    051100-051299.
    Reconfigure the access point settings.
    Enable the DHCP server feature of your access 
    point or other network device. If you cannot 
    use the DHCP server feature, you will have to 
    configure the IP address and other such settings 
    manually.
    Make sure the security type and key of the 
    connection settings match the settings for the 
    access point you want to connect to.
    Error Codes  Condition  Solution
    052100 – 052399, 
    312004,  312005
    052400 – 052599,  312012,  312013
    052700 – 052799
    053000 – 053299
     
    054000 – 054299, 
    290500 – 290599,  291000 – 291099 Could not connect to the 
    Internet.
    Could not connect to the 
    proxy server.
    Cannot connect because 
    there is another network 
    device that is set to the same 
    IP address.
    Could not connect to the 
    Internet.
    Communication error.  
    You	have	been	disconnected	
    from the network.
    For more information on error codes and messages, or if you see error codes or messages that do not 
    appear on these lists, please visit support.nintendo.com.
    If your Nintendo DSi system still does not operate correctly after try the troubleshooting 
    steps, DO NOT return it to the store. You may lose saved game data and all Nintendo DSi 
    Shop downloads and Nintendo DSi Points. Visit support.nintendo.com for assistance and 
    additional troubleshooting and repair options or call 1-800-255-3700. 
    						
    							Support and Troubleshooting
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    Support and Troubleshooting
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    Nintendo DSi Privacy Policy
    Nintendo is dedicated to protecting your privacy and handling any personal information we obtain from you with care and respect. 
    This	Nintendo	DSi	Privacy	Policy	(“Privacy	Policy”)	is	intended	to	provide	you	with	an	understanding	of	information	that	may	be	
    submitted and collected through use of the Nintendo DSi System. We may revise and update this Privacy Policy from time to time. 
    Please review the most recent version of this policy frequently by going to http://support.nintendo.com or contacting our customer 
    service	department	at	(888)	977-7627.	This	Privacy	Policy	only	applies	to	information	submitted	or	collected	from	your	Nintendo	DSi.	
    Information	you	may	submit	through	any	of	Nintendo’s	 Web	sites	or	the	Wii	console	is	subject	to	the	applicable	privacy	policy	posted	
    at http://support.nintendo.com. Please read this Privacy Policy; it applies to use of your Nintendo DSi by you and any other person 
    using	your	Nintendo	DSi	(whether	you	gave	them	permission	to	use	it	or	not).	
    ATTENTION PARENTS OR LEGAL GUARDIANS: 
    PROTECTING CHILDREN’S PRIVACY 
    We do not knowingly collect personally identifiable information from children under the age of 13, absent verifiable parental consent. 
    Before allowing your children to use the Nintendo DSi, we strongly recommend you educate them on the importance of not sharing 
    personally identifiable information about themselves with strangers. In particular, we recommend you tell your children not to use 
    any personally identifiable information for their Nintendo DSi user name, in-game nicknames, or when communicating with other 
    Nintendo DSi users through the Nintendo DSi wireless communication features. We strongly recommend you assist your children 
    with	the	setup	of	their	Nintendo	DSi,	and	that	you	supervise	your	children’s	use	of	the	Nintendo	DSi	at	all	times.	 You	can	restrict	
    your	children’s	use	of	certain	features	of	the	Nintendo	DSi	by	setting	up	the	Nintendo	DSi	Parental	Controls	function.	For	a	detailed	
    description of the Nintendo DSi wireless communication features and Parental Controls, please see the Nintendo DSi Operations 
    Manual included with your Nintendo DSi and also available at http://support.nintendo.com.
    INFORMATION COLLECTED 
    “Personal Information” is information that may be used to identify you such as your name, address, telephone number, or name based 
    email	address	(for	example,	[email protected]).	 We	only	collect	Personal	Information	you	provide	to	us	or	as	described	below.	
    If you choose not to provide us with Personal Information, use of your Nintendo DSi will not be affected, except to the extent that 
    certain features, such as those described in the section immediately below, request disclosure of certain Personal Information. 
    In addition to the Personal Information you provide to us, we may collect anonymous information from you such as your age, gender, 
    geographic	area,	Nintendo	DSi	internet	protocol	(IP)	address,	and	media	access	control	(MAC)	address.	 We	will	not	link	your	Personal	
    Information	with	any	anonymous	or	aggregate	information	we	collect	from	you	unless	(1)	you	authorize	us	to	do	so;	(2)	you	choose	
    to	link	your	DSi	Shop	Account	to	your	Club	Nintendo	account;	(3)	we	notify	you	first;	or	(4)	we	are	responding	to	legal	process.	In	order	
    to	provide	you	with	more	customized	services,	we	may	also	receive	and	record	information	on	our	server	logs	from	the	Nintendo	
    Wi-Fi	Connection	Service	(WFC),	including	but	not	limited	to	your	IP	address,	MAC	address,	cookies,	transactions,	settings	and	
    download activity. If you do not want Nintendo to collect this information you can turn off Nintendo WFC on your Nintendo DSi. 
    If you 
    provide sensitive information when communicating with third parties via your Nintendo DSi, Nintendo does not receive or collect that 
    information.	 Your	Nintendo	DSi	may	store	on	its	hard	drive	Personal	Information	or	sensitive	information	for	your	convenience.
    HOW SUCH INFORMATION IS COLLECTED AND USED 
    We	may	collect	Personal,	anonymous	or	aggregate	information	from	you	for	several	purposes	including	to:	(i)	customize	your	
    Nintendo	DSi	Shop	catalog	and	other	catalogs;	(ii)	communicate	with	you	regarding	games,	contests,	sweepstakes,	surveys,	product	
    changes,	Nintendo	 WFC	issues	and	more;	(iii)	facilitate	your	use	of	certain	Nintendo	DSi	applications	and	features;	(iv)	process	orders	
    you	have	placed	through	your	Nintendo	DSi;	and	(v)	set	up	repair	orders.	Some	of	the	types	of	information	collected	and	the	way	the	
    information is handled are detailed by category below.
    Surveys : We may conduct surveys of Nintendo DSi users. The information we collect from you in a survey will be demographic or 
    opinion information and will not be tied to your Personal Information unless we notify you otherwise. The results of anonymous or 
    aggregate data collected from surveys, but not Personal Information, may be disclosed to the public. 
    Contests and Sweepstakes: We may host various contests and sweepstakes. To enter you may be required to submit certain 
    Personal Information about yourself. For more information about Nintendo contests or sweepstakes, please see the official rules of the 
    contest or sweepstake you are entering.
    Nintendo DSi Online Applications: Certain Nintendo DSi online applications may request anonymous information from you, which we 
    may use to recommend games to you or to develop new games and services. For more information, please visit http://support.nintendo.com.
    Nintendo DSi Shop Account: If you pay for items through the Nintendo DSi Shop with your credit card, you need to provide a valid 
    credit	card	number,	expiration	date,	credit	card	security	code	and	your	city,	state/county/province	and	zip	code/postal	code.	 We	do	
    not ask for your name or your complete address unless you order items that we must ship to you, rather than deliver via a download. 
    You	must	be	over	the	age	of	18	to	place	orders	online.	Any	credit	card	information	you	submit	through	the	Nintendo	DSi	Shop	will	be	
    transmitted using SSL encryption. All such encrypted information will be maintained and processed by Nintendo and its trusted third 
    party credit card processors on secure computers that are not accessible from the Internet. This encrypted information is subject to the 
    section below entitled “Security.”
    IP Addresses: Your	Nintendo	DSi	is	automatically	assigned	an	IP	address	by	your	Internet	Service	Provider	when	you	connect	to	
    Nintendo WFC. Nintendo WFC automatically creates log files of user activities via Nintendo WFC and may also record the IP address 
    and MAC address of users. In general, we only use log files to monitor traffic on our Web sites and to troubleshoot technical problems.  In	the	event	you	do	not	comply	with	the	Nintendo	DSi	End	User	License	Agreement	(EULA)	or	Nintendo	DSi	Code	of	Conduct	when	
    using Nintendo WFC we may block your IP address. We do not link IP addresses to Personal Information unless we notify you or 
    unless necessary to enforce our Nintendo DSi EULA or Code of Conduct or to respond to legal process. 
     
    Web Beacons:	Certain	Nintendo	DSi	online	applications	may	use	a	common	Internet	technology	called	
    “Web	beacons”	(also	
    called	 “Web	bugs,” 	“action	tags,” 	“pixel	trackers,” 	or	“clear	GIFs”),	which	are	small	graphic	images	placed	on	a	 Web	page,	Web-based	
    document, or in an email message, designed to collect certain information and monitor user activity online. Web beacons are 
    invisible	to	you	because	they	are	typically	very	small	(only	1-by-1	pixel)	and	the	same	color	as	the	background	of	the	 Web	page,	
    document or email message. We may use Web beacons to collect anonymous information such as the Nintendo DSi IP address, MAC 
    address,	the	URL	of	the	page	the	 Web	user	comes	from,	and	the	time	the	 Web	beacon	is	activated	(such	as	when	you	view	the	 Web	
    page,	advertisement,	or	email	containing	the	 Web	beacon).	We	do	not	use	 Web	beacons	to	collect	Personal	Information.	 We	may	use	
    the anonymous information collected through Web beacons to determine how to improve the Nintendo DSi applications by seeing 
    which	areas,	features,	and	products	are	most	popular;	personalizing	the	Nintendo	DSi	services	and	making	recommendations	based	
    on	 downloaded	 products;	and	completing	 transactions	 you	have	 requested.	 In	the	 event	 you	visit	 a	third	 party’s	 Web	site	through	 the	
    Internet browser on the Nintendo DSi, or you choose to view an ad from a third party, such as those made available at Nintendo Zone 
    stations, those Web sites or ads may also contain tools such as cookies and Web beacons which may be accessible to such third party.
    Cookies: Certain online Nintendo DSi applications may use cookies, which are small text files that a Web site places on your Nintendo 
    DSi.	 These	files	identify	your	Nintendo	DSi	and	record	data	about	your	visit	so	that	when	you	return	to	a	 Web	site,	the	site	recognizes	
    your	Nintendo	DSi	and	can	personalize	your	visit.	Cookies	may	be	linked	to	your	transaction	history,	online	game	play	or	other	
    information. We may use information collected by cookies, as well as other tools such as log files and Web beacons, to determine how 
    to	improve	the	Nintendo	DSi	applications	by	seeing	which	areas,	features,	and	products	are	most	popular;	personalizing	the	Nintendo	
    DSi services and making recommendations based on downloaded products; and completing transactions you have requested.
    In	the	event	you	visit	a	third	party’s	 Web	site	through	the	Internet	browser	on	the	Nintendo	DSi,	or	you	choose	to	view	an	ad	from	a	
    third party, such as those made available at Nintendo Zone stations, those Web sites or ads may also contain tools such as cookies 
    and Web beacons.
    Other: In order to constantly improve the products and services we provide and better meet your needs, we may also use your 
    Personal Information as well as anonymous or aggregate information for our marketing purposes, demographic studies, and quality 
    assurance.	In	some	cases,	we	may	add	to	or	update	your	Personal	Information	with	data	collected	from	offline	sources	(e.g.,	mail-in	
    registration	cards	or	date	of	purchase	information	from	retailers).	If	we	combine	information	collected	offline	with	information	
    collected through the Nintendo DSi, the combined Personal Information will be treated in accordance with this Privacy Policy.
    DISCLOSURE OF INFORMATION 
    We	do	not	sell	or	rent	any	of	our	customers’ 	Personal	Information	to	third	parties.	We	may,	however,	share	Personal,	aggregate	or	
    anonymous	information	with	our	vendors	to	help	us	perform	various	functions	necessary	to	operate	our	business	(for	example,	
    completing	downloads	or	purchases,	developing	and	executing	marketing	campaigns,	etc.)	and	with	our	affiliated	companies.	 We	
    also may disclose your email address to our partners for the sole purpose of sending you email messages you have requested, or to 
    ensure that you do not receive such messages if you have opted out of receiving them. These partners are prohibited from using your 
    email address for any other purpose. We may disclose Personal Information in order to comply with legal process, respond to claims 
    or inquiries, or protect the rights, property or personal safety of Nintendo, our customers or the public. In addition, information 
    about our customers, including Personal Information, may be disclosed as part of any merger, sale, transfer of company assets, or 
    acquisition, if permitted by and done in accordance with applicable laws. 
    LINKING ACCOUNTS 
    You	may	link	your	Nintendo	DSi	Shop	Account	to	your	Club	Nintendo	account	to	receive	personalized	content	and	participate	in	a	
    variety of activities, promotions and programs. Once you have linked your Club Nintendo account to your DSi Shop Account, any 
    Personal Information you enter on your Club Nintendo account will be linked to your DSi Shop Account.
    NINTENDO DSi GAMES
    Certain Nintendo DSi games and features give you the opportunity to create a nickname, create a user name and interact with 
    other Nintendo DSi users. We strongly encourage you not to use your own name for any nicknames or user names you may create. 
    In addition, we strongly encourage you not to share Personal Information about yourself and not to allow your children to share 
    Personal Information about themselves with other Nintendo DSi users.
    For certain Nintendo DSi applications, including some Nintendo DSi games, your Nintendo DSi Friends may have access to 
    information such as whether you have downloaded or are using a particular Nintendo DSi game.
    INFORMATION STORED ON YOUR NINTENDO DSi 
    Certain sensitive or Personal Information about you may be stored on your Nintendo DSi. For your protection, before selling or 
    otherwise transferring your Nintendo DSi, please be sure to clean and securely remove all Personal Information, any content you 
    created, and all other stored sensitive information on the Nintendo DSi. For instructions on how to remove this information, please 
    see the Internet Setup section of your Nintendo DSi Operations Manual.
    Last Updated: April 1, 2009 
    						
    							Support and Troubleshooting
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    Support and Troubleshooting
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    Nintendo DSi Code of Conduct
    This	Nintendo	DSi	Network	Service	Code	of	Conduct	(“Nintendo	DSi	Code	of	Conduct”)	outlines	the	rules	that	you	must	
    follow to participate in the Nintendo DSi Service. These rules are designed to keep the Nintendo DSi Service a friendly and 
    safe environment.
    The Nintendo DSi Code of Conduct may be found at http://support.nintendo.com and may be revised and updated by us at 
    anytime. If you do not have Internet access, please contact Nintendo Customer Service to receive a current version of the 
    Nintendo	DSi	Code	of	Conduct,	free	of	charge.	All	capitalized	terms	not	defined	in	this	Nintendo	DSi	Code	of	Conduct	will	have	
    the meaning set forth in the Nintendo DSi Services User Agreement.
    1.	Your	use	of	the	Nintendo	DSi	Service	is	subject	to	this	Nintendo	DSi	Code	of	Conduct,	which	prohibits	all	harmful,	illegal	or	
    otherwise offensive conduct, including, but not limited to the following:
    •	Misrepresenting,	impersonating,	abusing,	stalking,	threatening	or	harassing	any	person	or	company,	including,	but	not	 limited to other users, Nintendo itself, and/or its employees, moderators, or staff.
    •	Doing	anything	illegal,	discriminatory,	defamatory,	hateful,	harassing,	abusive,	obscene,	threatening,	physically	dangerous	 or	otherwise	objectionable,	in	Nintendo’s	sole	discretion,	in	connection	with	the	Nintendo	DSi	Service.
    •	Downloading,	sharing	or	playing	unauthorized	software,	copies	of	games,	music	or	images	on	the	Nintendo	DSi	System.	 This activity may be illegal and voids your warranty.
    •	Using	an	unauthorized	device	with	the	Nintendo	DSi	System	or	making	unauthorized	technical	modifications	to	your	 Nintendo DSi System voids your warranty and may be illegal. Nintendo may make technical changes to the Nintendo DSi 
    System, software and/or Nintendo DSi Service to disable the modification.
    •	Making	new	versions	of	existing	Content	or	Products	(“derivatives”).
    •	 Trying	to	access	another	person’s	Nintendo	DSi	Service	without	permission	or	trying	to	access	any	of	Nintendo’s	computers,	
    hardware or networks used to provide the Nintendo DSi Service.
    •	Cheating	in	a	game,	unless	such	cheats	have	been	deliberately	enabled.
    •	Hosting,	intercepting,	emulating,	reverse	engineering	or	redirecting	the	communication	protocols	used	by	Nintendo	as	part	 of the Nintendo DSi Service, regardless of the method used to do so.
    •	Engaging	in	any	commercial	activity	using	the	Nintendo	DSi	System	or	any	other	activity	that	disrupts,	diminishes	the	 quality of, interferes with the performance of, or impairs the functionality of a Nintendo DSi System, including the Nintendo 
    DSi Service or networks connected to the Nintendo DSi Service.
    •	Accessing	or	attempting	to	access	another	person’s	Nintendo	DSi	System,	including,	but	not	limited	to	a	person’s	Nintendo	 DSi	Shop	Account	without	permission	or	trying	to	access	any	third	party’s,	including,	but	not	limited	to	Nintendo’s	
    computers, hardware or networks.
    •	Uploading, 	posting, 	emailing, 	transmitting 	or 	otherwise 	making 	available: 	(a) 	any 	content 	that 	you 	do 	not 	have 	a	
    legal 	right 	to 	make 	available; 	(b) 	any 	content 	that 	infringes 	any 	patent, 	trademark, 	trade 	secret, 	copyright 	or 	other	
    intellectual	property	or	proprietary	rights	of	any	party;	(c)	any	unsolicited	or	unauthorized	advertising	or	promotional 	
    materials	(e.g.	 “spam”);	(d)	information	which	personally	identifies	you	or	any	third	party;	or	(e)	content	to	which	you 	
    have disguised the origin.
    2. Nintendo is not responsible for anything you communicate using the Nintendo DSi System or anything that happens on  the Nintendo DSi Service or as a result of your use of the Nintendo DSi Service; you alone are responsible.
    3. Virtual Property. Some games or other content may have certain features that may be traded with other Nintendo DSi  Service	users.	For	example,	a	game	might	give	you	the	ability	to	create	a	character	that	gathers	objects	(like	a	car	or	gold	
    coins)	and	has	certain	characteristics	(like	a	special	ability	or	appearance).	 These	features	are	sometimes	called	“virtual	
    property.” 	Nintendo	(or	its	licensors)	own	this	virtual	property,	and	you	may	not	sell,	trade,	assign,	license,	or	otherwise	
    convey virtual property for real money or for Points.
    4.	Nintendo	reserves	the	right	to	immediately	terminate	or	suspend	your	use	of	the	Nintendo	DSi	Service	for,	in	Nintendo’s	sole	 discretion, any violation of this Nintendo DSi Code of Conduct. Nintendo reserves the right to contact and cooperate with 
    any law enforcement agencies, government officials or Internet Service Providers, as Nintendo believes in its sole discretion, 
    is necessary or appropriate to investigate or resolve possible problems or inquiries, or as otherwise required by law.
    SECURITY 
    We have established reasonable safeguards to secure sensitive and Personal Information collected directly by us in an effort to 
    ensure the security, integrity and privacy of the Personal Information submitted or collected from your Nintendo DSi. We also have 
    implemented reasonable security measures in an effort to protect information under our control against loss, misuse or alteration. 
    Personal Information is stored in firewall-protected servers. Nintendo will notify users of a data breach involving unencrypted 
    Personal Information by email or by posting a notice on our website. We also work hard to limit access to Personal Information to 
    those employees performing a legitimate business function. If you contact us concerning your Nintendo DSi Shop account, we will 
    verify your identity before discussing your account. While we strive to safeguard your sensitive and Personal Information, no data 
    storage system or transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.
    Please note that information collected from and provided by you to other persons or entities may not have the same security 
    protections as information you submit to us, and you are responsible for protecting the security of any such information. If you install 
    unauthorized	applications	or	content	to	your	Nintendo	DSi,	your	sensitive	or	Personal	Information	may	be	collected	or	compromised.	
    Nintendo	is	not	responsible	for	any	data	collection,	use	or	disclosure	resulting	from	the	use	or	installation	of	unauthorized	
    applications or content. 
    UPDATING YOUR INFORMATION OR OPTING OUT OF INFORMATION COLLECTION
    Use of the Nintendo DSi does not require disclosure of Personal Information. If you have provided Personal Information to us, you 
    can update your preferences or opt-out of further collection as follows. In order to completely opt-out from the collection of any 
    information about you relating to the Nintendo DSi, both anonymous and Personal, you must disable your Nintendo WFC. If you 
    have	linked	your	Club	Nintendo	account	to	your	Nintendo	DSi	Shop	Account	or	other	Nintendo	DSi	online	applications,	(collectively	
    “Features”),	you	must	unlink	those	Features	from	your	Club	Nintendo	account	in	order	to	stop	the	collection	of	information	about	you.	
    You	may	do	so	in	the	Settings	section	of	the	Nintendo	DSi	Shop.	 You	may	update	any	Personal	Information	you	have	submitted	to	
    Nintendo through the Nintendo DSi by going to club.nintendo.com and logging in to your Club Nintendo account.
    INTERNATIONAL USERS 
    Any information you provide or that is collected through the Nintendo DSi may be stored and processed in the United States or any other 
    country in which we or our affiliated companies, vendors or agents maintain facilities. As such, Personal Information may be accessed 
    by foreign governmental authorities and otherwise in accordance with the laws applicable in the jurisdiction in which it is stored. By 
    using the Nintendo DSi, you consent to such storage and processing. We abide by the safe harbor framework as set forth by the U.S. 
    Department of Commerce regarding the collection, use, and retention of data from the European Union. However, this Privacy Policy is 
    intended to meet the laws and requirements of the United States and those of Canada and Latin America, which may not be the same as 
    the laws and regulations of your home country. If you are not located in the United States, Canada or Latin America please go back to the 
    country selection screen and select an appropriate country so that you will be aware of the policies that apply to you.
    CONTACT US WITH YOUR PRIVACY QUESTIONS, COMMENTS OR CONCERNS 
    If you have any questions, complaints or comments regarding this Privacy Policy or our practices, please contact the Nintendo 
    DSi	Privacy	Policy	Administrator	via	email	at	[email protected],	by	phone	at	(888)	977-7627,	or	by	regular	mail	at	
    Nintendo, Attn: Online Privacy Policy Administrator, 4820 150th Avenue NE, Redmond, WA 98052. Nintendo is a licensee of the 
    Entertainment	Software	Rating	Board’s	Privacy	Online	Program.	If	you	believe	that	we	have	not	responded	to	your	inquiry	or	your	
    inquiry has not been satisfactorily addressed, please contact ESRB at http://www.esrb.org/privacy/contact.jsp, ESRB Attn: Privacy 
    Online	Program,	317	Madison	Avenue,	22nd	Floor	New	 York,	NY	10017	or	[email protected].	
    DEFINITIONS
    “Content” means the software, services, material and other data which we own or have the right to use, distribute or sublicense, and 
    which we send to, or make available as a download through, the Nintendo DSi System or the Nintendo DSi Service.
    “Nintendo Zone” means a hotspot or download station that allows you to access Content, Third-Party Data, and other services.
    “Points” means the points that you purchase from us through the Nintendo DSi Shop or through points cards sold or distributed by us or 
    our retailers and promotional partners and that you may exchange with us for a license to download Content or to purchase Products.
    “Products” means any goods other than Content that are made available for purchase from us through the Nintendo DSi Shop.
    “Third-Party	Data” 	means	Content	or	other	software,	services,	material,	messages	(including	commercial	and	non-commercial	
    messages),	links	to	Internet	sites,	and	other	data	either	created	by,	or	sent	to,	your	Nintendo	DSi	System	through	the	Nintendo	DSi	
    Service	by	any	non-Nintendo	entity	or	person	(including	you).
    “Nintendo	DSi	Service” 	means	the	service	whereby	we	can	distribute	Content,	messages	(including	commercial	and	non-commercial	
    messages)	and	other	data	to	your	Nintendo	DSi	System,	or	link	you	to	an	Internet	site,	and	whereby	you	can	send	and	receive	Content,	
    messages	(including	commercial	and	non-commercial	messages),	and	other	data,	including	 Third-Party	Data,	using	your	Nintendo	DSi	
    System. The “Nintendo DSi Service” includes, but is not limited to, the Nintendo DSi Shop and Nintendo Zones.
    “Nintendo DSi Shop Account” means an account on your Nintendo DSi System which you set up and use in connection with the Nintendo 
    DSi Shop.
    “Nintendo	DSi	Shop” 	means	our	online	Nintendo	DSi	System’s	store,	which	offers	such	things	as	Points,	Content,	Products,	and	a	
    download service, all of which Nintendo directly or indirectly operates.
    “Nintendo	DSi	System” 	means	the	handheld	device	(including	imbedded	software	and	accessories)	sold	and	marketed	by	Nintendo	
    under the Nintendo DSi brand, including any succeeding devices and compatible devices. 
    						
    							Support and Troubleshooting
    105
    Support and Troubleshooting
    106
    Legal Notices
    This product includes RSA BSAFE Cryptographic software from RSA Security Inc. RSA is a registered trademark of RSA Security 
    Inc. BSAFE is a registered trademark of RSA Security Inc. in the United States and/or other countries. © 2005 RSA Security Inc. 
    All Rights Reserved.
    SDHC Logo is a trademark.
    This product uses certain fonts provided by Fontworks Inc.
    This product uses the LC Font by Sharp Corporation. LCFONT, LC Font and the LC logo mark are trademarks of Sharp Corporation.
    This	product	includes	a	face	recognition	software	FSE	(Face	Sensing	Engine)	provided	by	OKI.
    This product includes speech rate conversion software developed by Toshiba corporation. Copyright ©2008 TOSHIBA 
    CORPORATION.
    Ubiquitous	TCP/IP+SSL	Copyright	©	2001-2008	Ubiquitous	Corp.
    Powered by Devicescape Software. Portions of this products are © 2003-2008 Devicescape Software, Inc. All rights reserved.
    Copyright © 2003-2008, Jouni Malinen  and contributors. All Rights Reserved.
    WPA Supplicant licensed pursuant to BSD License.
    THIS	SOFTWARE	IS	PROVIDED	BY	 THE	COPYRIGHT	HOLDERS	AND	CONTRIBUTORS	 “AS	IS”	AND	ANY	EXPRESS	OR	IMPLIED	
    WARRANTIES,	INCLUDING,	BUT	NOT	LIMITED	 TO,	THE	IMPLIED	 WARRANTIES	OF	MERCHANTABILITY	AND	FITNESS	FOR	A	
    PARTICULAR	PURPOSE	ARE	DISCLAIMED.	IN	NO	EVENT	SHALL	 THE	COPYRIGHT	OWNER	OR	CONTRIBUTORS	BE	LIABLE	FOR	
    ANY	DIRECT,	INDIRECT,	INCIDENTAL,	SPECIAL,	EXEMPLARY,	OR	CONSEQUENTIAL	DAMAGES	(INCLUDING,	BUT	NOT	LIMITED	 TO,	
    PROCUREMENT	OF	SUBSTITUTE	GOODS	OR	SERVICES;	LOSS	OF	USE,	DATA,	OR	PROFITS;	OR	BUSINESS	INTERRUPTION)	HOWEVER	
    CAUSED	AND	ON	ANY	 THEORY	OF	LIABILITY,	 WHETHER	IN	CONTRACT,	STRICT	LIABILITY,	OR	 TORT	(INCLUDING	NEGLIGENCE	OR	
    OTHERWISE)	ARISING	IN	ANY	 WAY	OUT	OF	THE	USE	OF	THIS	SOFTWARE,	EVEN	IF	ADVISED	OF	 THE	POSSIBILITY	OF	SUCH	DAMAGE.
    This	product	includes	software	developed	by	the	OpenSSL	Project	for	use	in	the	OpenSSL	 Toolkit.	(http://www.openssl.org/).
    Copyright © 1998-2007 The OpenSSL Project. All rights reserved. 
    THIS	SOFTWARE	IS	PROVIDED	BY	 THE	OpenSSL	PROJECT	“AS	IS”	AND	ANY	EXPRESS	OR	IMPLIED	 WARRANTIES,	INCLUDING,	BUT	
    NOT	LIMITED	 TO,	THE	IMPLIED	 WARRANTIES	OF	MERCHANTABILITY	AND	FITNESS	FOR	A	PARTICULAR	PURPOSE	ARE	DISCLAIMED.	
    IN	NO	EVENT	SHALL	 THE	OpenSSL	PROJECT	OR	ITS	CONTRIBUTORS	BE	LIABLE	FOR	ANY	DIRECT,	INDIRECT,	INCIDENTAL,	SPECIAL,	
    EXEMPLARY,	OR	CONSEQUENTIAL	DAMAGES	(INCLUDING,	BUT	NOT	LIMITED	 TO,	PROCUREMENT	OF	SUBSTITUTE	GOODS	OR	
    SERVICES;	LOSS	OF	USE,	DATA,	OR	PROFITS;	OR	BUSINESS	INTERRUPTION)	HOWEVER	CAUSED	AND	ON	ANY	 THEORY	OF	LIABILITY,	
    WHETHER	IN	CONTRACT,	STRICT	LIABILITY,	OR	 TORT	(INCLUDING	NEGLIGENCE	OR	OTHERWISE)	ARISING	IN	ANY	 WAY	OUT	OF	THE	
    USE	OF	 THIS	SOFTWARE,	EVEN	IF	ADVISED	OF	 THE	POSSIBILITY	OF	SUCH	DAMAGE.
    This	product	includes	cryptographic	software	written	by	Eric	 Young.	Copyright	©	1995-1998	Eric	Young	([email protected]).	
    All rights reserved. 
    THIS	SOFTWARE	IS	PROVIDED	BY	ERIC	 YOUNG	“AS	IS”	AND	ANY	EXPRESS	OR	IMPLIED	 WARRANTIES,	INCLUDING,	BUT	NOT	
    LIMITED	 TO,	THE	IMPLIED	 WARRANTIES	OF	MERCHANTABILITY	AND	FITNESS	FOR	A	PARTICULAR	PURPOSE	ARE	DISCLAIMED.	IN	
    NO	EVENT	SHALL	 THE	AUTHOR	OR	CONTRIBUTORS	BE	LIABLE	FOR	ANY	DIRECT,	INDIRECT,	INCIDENTAL,	SPECIAL,	EXEMPLARY,	
    OR	CONSEQUENTIAL	DAMAGES	(INCLUDING,	BUT	NOT	LIMITED	 TO,	PROCUREMENT	OF	SUBSTITUTE	GOODS	OR	SERVICES;	LOSS	
    OF	USE,	DATA,	OR	PROFITS;	OR	BUSINESS	INTERRUPTION)	HOWEVER	CAUSED	AND	ON	ANY	 THEORY	OF	LIABILITY,	WHETHER	IN	
    CONTRACT,	STRICT	LIABILITY,	OR	 TORT	(INCLUDING	NEGLIGENCE	OR	OTHERWISE)	ARISING	IN	ANY	 WAY	OUT	OF	THE	USE	OF	THIS	
    SOFTWARE,	EVEN	IF	ADVISED	OF	 THE	POSSIBILITY	OF	SUCH	DAMAGE.
    Nintendo	DSi	contains	browser	technology	(“Opera	Browser”)	licensed	from	Opera	Software	ASA	(www.opera.com).	
    (Opera®	Browser	from	Opera	Software	ASA.	Copyright	1995-2008	Opera	Software	ASA.	All	rights	reserved.)
    The Opera Browser includes the Zlib compression library, developed by Jean-loup Gailly and Mark Adler.  
    Copyright © 1995-2004 Jean-loup Gailly and Mark Adler.
    Number-to-string and string-to-number conversions are covered by the following notice:
    The author of this software is David M. Gay. Copyright © 1991, 2000, 2001 by Lucent Technologies.
    Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby granted, provided that 
    this entire notice is included in all copies of any software which is or includes a copy or modification of this software and in all 
    copies of the supporting documentation for such software.
    THIS	SOFTWARE	IS	BEING	PROVIDED	 “AS	IS”,	WITHOUT	ANY	EXPRESS	OR	IMPLIED	 WARRANTY.	IN	PARTICULAR,	NEITHER	 THE	
    AUTHOR	NOR	LUCENT	MAKES	ANY	REPRESENTATION	OR	 WARRANTY	OF	ANY	KIND	CONCERNING	THE	MERCHANTABILITY	OF	THIS	
    SOFTWARE	OR	ITS	FITNESS	FOR	ANY	PARTICULAR	PURPOSE.
     and AOSS™ are the trademarks of BUFFALO INC.
    REV R
    Warranty and Service Information
    You may need only simple instructions to correct a problem with your product. Try our website at
    support.nintendo.com or call our Consumer Assistance Hotline at 1-800-255-3700, rather than going to your 
    retailer.	Hours	of	operation	are	6	a.m.	to	7	p.m.,	Pacific	 Time,	Monday	-	Sunday	(times	subject	to	change).	If	the	problem	
    cannot be solved with the troubleshooting information available online or over the telephone, you will be offered express 
    factory service through Nintendo. Please do not send any products to Nintendo without contacting us first.
    HARDWARE WARRANTY
    Nintendo	of	America	Inc.	(“Nintendo”)	warrants	to	the	original	purchaser	that	the	hardware	product	shall	be	free	from	
    defects	in	material	and	workmanship	for	twelve	(12)	months	from	the	date	of	purchase.	If	a	defect	covered	by	this	warranty	
    occurs during this warranty period, Nintendo will repair or replace the defective hardware product or component, free of 
    charge.*	 The	original	purchaser	is	entitled	to	this	warranty	only	if	the	date	of	purchase	is	registered	at	point	of	sale	or	the	
    consumer	can	demonstrate,	to	Nintendo’s	satisfaction,	that	the	product	was	purchased	within	the	last	12	months.
     
    GAME & ACCESSORY WARRANTY
    Nintendo	warrants	to	the	original	purchaser	that	the	product	(games	and	accessories)	shall	be	free	from	defects	in	material	
    and	workmanship	for	a	period	of	three	(3)	months	from	the	date	of	purchase.	If	a	defect	covered	by	this	warranty	occurs	
    during	this	three	(3)	month	warranty	period,	Nintendo	will	repair	or	replace	the	defective	product,	free	of	charge.*
    SERVICE AFTER EXPIRATION OF WARRANTY
    Please try our website at support.nintendo.com or call the Consumer Assistance Hotline at 1-800-255-3700 for 
    troubleshooting	information	and	repair	or	replacement	options	and	pricing.*
    *In	some	instances,	it	may	be	necessary	for	you	to	ship	the	complete	product,	FREIGHT	PREPAID	AND	INSURED	FOR	LOSS	OR	
    DAMAGE, to Nintendo. Please do not send any products to Nintendo without contacting us first .
    WARRANTY LIMITATIONS
    THIS	 WARRANTY	SHALL	NOT	APPLY	IF	 THIS	PRODUCT:	(a)	IS	USED	WITH	PRODUCTS	NOT	SOLD	OR	LICENSED	BY	NINTENDO	
    (INCLUDING,	BUT	NOT	LIMITED	 TO,	NON-LICENSED	GAME	ENHANCEMENT	AND	COPIER	DEVICES,	ADAPTERS,	SOFTWARE,	AND	
    POWER	SUPPLIES);	(b)	IS	USED	FOR	COMMERCIAL	PURPOSES	(INCLUDING	RENTAL);	(c)	IS	MODIFIED	OR	 TAMPERED	WITH;	(d)	
    IS	DAMAGED	BY	NEGLIGENCE,	ACCIDENT,	UNREASONABLE	USE,	OR	BY	OTHER	CAUSES	UNRELATED	 TO	DEFECTIVE	MATERIALS	OR	
    WORKMANSHIP;	OR	(e)	HAS	HAD	 THE	SERIAL	NUMBER	ALTERED,	DEFACED	OR	REMOVED.
    ANY	APPLICABLE	IMPLIED	 WARRANTIES,	INCLUDING	WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR 
    PURPOSE,	ARE	HEREBY	LIMITED	IN	DURATION	 TO	THE	 WARRANTY	PERIODS	DESCRIBED	ABOVE	(12	MONTHS	OR	3	MONTHS,	AS	
    APPLICABLE).	IN	NO	EVENT	SHALL	NINTENDO	BE	LIABLE	FOR	CONSEQUENTIAL	OR	INCIDENTAL	DAMAGES	RESULTING	FROM	 THE	
    BREACH	OF	ANY	IMPLIED	OR	EXPRESS	 WARRANTIES.	SOME	STATES	DO	NOT	ALLOW	LIMITATIONS	ON	HOW	LONG	AN	IMPLIED	
    WARRANTY	LASTS	OR	EXCLUSION	OF	CONSEQUENTIAL	OR	INCIDENTAL	DAMAGES,	SO	 THE	ABOVE	LIMITATIONS	MAY	NOT	APPLY	
    TO	 YOU.
    This	warranty	gives	you	specific	legal	rights.	 You	may	also	have	other	rights	which	vary	from	state	to	state	or	province	to	
    province.
    Nintendo’s	address	is:	Nintendo	of	America	Inc.,	P.O.	Box	957,	Redmond,	 WA	98073-0957	U.S.A.
    This warranty is only valid in the United States and Canada. 
    						
    							Support and Troubleshooting
    107
    Support and Troubleshooting
    108
      Glossary
      Term  Definition
    SSID  
    (Service Set Identifier)
    Key
    IP Address
    Subnet Mask
    Gateway IP
    Primary DNS / 
    Secondary DNS
    DHCP Server (Dynamic 
    Host Control Protocol)
    MAC Address
    NAT (Network  
    Address Translation)
    MTU (Maximum 
    Transmission Unit)
    WEP
    WPA-PSK (TKIP)/ 
    WPA2-PSK (TKIP)
    WPA-PSK (AES)/ 
    WPA2-PSK (AES)  This	is	the	name	of	network	that	you’re	trying	to	connect	to.	It’s	also	known	as	
    ESS-ID or network name.
    A key is a tool which allows for the encryption of data sent between the Nintendo 
    DSi and an access point. The access point and the system must be set to the same 
    value.	It’s	also	known	as	a	code	key	or	password.
    An IP address is a unique set of numbers that identifies computers on a network.
    The value that indicates which number of the IP address represents the network 
    to which the IP address is attached.
    The Gateway IP is the machine on a network that tells other computers on the 
    same network where to go to find either other computers on the same network, 
    or how to get out of the network to access the Internet.
    DNS, or Domain Name Service, is the method of translating the name of a 
    website to the IP address of the computer on which that website is contained. 
    This	server’s	IP	address	will	be	entered	during	pre-connection	set	up.
    The server that broadcasts gives you the IP address and other information needed 
    for network communications.
    A unique identifying number placed on every piece of network hardware.  
    The Nintendo DSi has a MAC address.
    The process of a router or other network machine within a LAN modifying IP 
    address settings to allow the Nintendo DSi system to connect to the Internet. 
    Depending on the network environment, the use of NAT may cause difficulties in 
    connecting to the Internet.
    This number represents the largest amount of data that can be sent at one time 
    over a network.
    A method of encryption used to protect transmissions between the Nintendo DSi 
    system and an access point.
    A method of encryption used to protect transmissions between the Nintendo DSi 
    system and an access point. The encryption used is more secure than WEP security.
    A method of encryption used to protect transmissions between the Nintendo DSi 
    system and an access point. The encryption used is more secure than WEP and 
    TKIP security. Wi-Fi Protected 
    Set Up
    Proxy
    Wi-Fi Connection ID
    Wi-Fi Profile
     
    Term  Definition
    An easy to use security setting for protecting communications with a wireless 
    LAN device.
    A server that works relays a variety of access to the Internet.
    The unique identification number assigned to a specific Nintendo DS when 
    using Nintendo Wi-Fi Connection. This number is assigned automatically 
    when you first connect to Nintendo WFC, and it can change if connection 
    settings are overwritten.
    Information you enter when setting up your connection settings and  
    Wi-Fi Connection ID.
    About Wireless Security and Key Input
    About Entering WEP Keys
    About Entering WPA Keys
    •	Characters	entered	on	the	connection	configuration	screen	appear	as	asterisks	(*).
    •	
    There	are	two	key-entry	methods;	ASCII,	which	uses	both	letters	and	 
    numbers, and hexadecimal, which uses numbers 0 through 9, and letters a through f.
    •	 The	Nintendo	DSi	system	only	works	with	access	points	using	key-based	encryption.	If	the	access	point 
    to which you are trying to connect uses a different encryption method, you will have to change the 
    access points encryption method.
    •	For	setting	details,	see	the	instruction	booklet	of	the	access	point	you	will	be	using.
    •	 You	can	register	up	to	four	keys	on	a	standard	access	point.	 To	connect	your	Nintendo	DSi,	be	sure	to	
    use the WEP key being used on the access point side.
    	•	 The	number	of	characters	used	by	keys	differs	depending	on	the	method		 	
    being used.
      ASCII: 5, 13, or 16
      Hexadecimal: 10, 26 or 32
    •	 The	number	of	characters	used	by	keys	differs	depending	on	the	method	being	used.		  
    ASCII: 8 to 63 characters
     Hexadecimal: 64 characters 
    						
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