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Nintendo Dsi Operations Manual

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    							79
    Applications & Settings
    80
    Applications & Settings
    Internet Setup (cont.)
    Configuring settings manually 
    (See	glossary,	page	107	for	definition	of	terms)
    Configure	your	access	point’s	settings	manually.
    How to Connect
      Tap Connection Settings
      Tap a connection labeled None
      Tap Manual Setup Set each field as needed and tap Save
     when finished.
    When setting the IP address manually, be sure to also set the DNS.
    Proxy settings can only be configured when configuring Advanced Settings.
    If the connection test is successful, your settings are complete. If connection fails, refer to the list of error codes. See page 98.
    Tap YES to perform a connection test
    Broadband  
    Internet Line
    DSL Modem, etc. Access Point with  
    Router Functionality Nintendo DSi System 
    						
    							81
    Applications & Settings
    82
    Applications & Settings
    If the connection test is successful, settings are complete.
    Immediately after completing settings using WPS, connection may fail due to the  
    restarting of the access point. Wait a short time, then try performing a connection test again. Tap the connection type best suited for your 
    access point
    Access point steps
    Push-Button Connection 
    PIN connection
    Continue to push the WPS Button 
    until the lamp blinks Set the PIN number displayed on the 
    Nintendo DSi screen in your access point
    It may take as long as 2 minutes until setup completes. Tap Next
    Tap OK to perform a connection test
    Internet Setup (cont.)
    Advanced Setup 
    (See	glossary,	page	107	for	definition	of	terms)
    Advanced Setup allows settings for connecting to the Internet using Nintendo DSi exclusive or Nintendo DSi 
    compatible software, using higher security than WPA, proxy settings and settings for connecting with WPS.
    Advanced	Setup	(connections	4	–	6)	cannot	be	used	with	DS-exclusive	software.	 When	connecting	to	the	
    Internet	with	DS-exclusive	software,	configure	normal	Internet	settings	(connections	1	–	3).
    How to Connect
      Tap Connection Settings
      Tap Advanced Setup
      Tap a connection labeled None
      Tap the connection method best-suited for your  
      connection environment
    	 •	 To	set	up	using	 WPS
        Tap the WPS icon and proceed from step 
    .
    		 •	Searching	for	an	access	point.	See	page	77.
    	 •	Manual	setup	*The	following	instructions	are	the	same	as	for	configuring	normal	settings.
        See page 79. 
    						
    							83
    Applications & Settings
    84
    Applications & SettingsConfirm the system MAC address and Nintendo WFC ID
    Delete Nintendo WFC information from the system
    Transfer the Nintendo WFC configuration to  
    another system
    Internet Setup (cont.)
    Options
    You	can	confirm	system	information,	delete	Nintendo®	Wi-Fi	Connection	configurations,	and	transfer	
    Nintendo WFC configurations.
    WA
    R
    N I
    N G S •	Please	delete	Nintendo	
    WFC	information	before	disposing	of	or	releasing	your	system.
    •	 When	changing	to	a	new	system,	transfer	the	Nintendo	 WFC	configuration	from	the	old	
    system to the new system.
    •	 When	deleting	or	transferring	Nintendo	 WFC	information,	settings	such	as	friends	and	
    connections will be deleted from the original system.
    Transferring Nintendo WFC configuration to another system
    Nintendo WFC information transfers use DS Download Play.
    This deletes Nintendo WFC configuration from the source system and overwrites the WFC configuration of the  
    target system.
    When transferring to a Nintendo DS/DS Lite system, content of the Internet Advanced Setup information is  
    not transferred.
    Things to prepare
    • Source Nintendo DSi system
    •	Target	system	(Nintendo	DSi	system	or	DS/DS	Lite	system)
    How to transfer
      On source system
      Tap Transfer Nintendo WFC Configuration
     
     
      Follow the on-screen instructions
    Tap Tap
    Tap On source system
    Confirm that the user name displayed is indeed  
    that of the target system and tap Yes.
    On target system
    Tap OK if you agree to the on-screen warning
    On source / target system
    When the transfer is complete, a confirmation message is displayed. Tap OK on the  
    respective systems.
    On target system
    Tap DS Download Play
     
    Follow the on-screen instructions
    Tap Tap 
    						
    							85
    Applications & Settings
    86
    Applications & Settings
    System Update
    There will be updates or additions to the Nintendo DSi Menu or built-in software applications.
    You	understand	that	the	Nintendo	DSi	system	specifications	are	constantly	evolving.	In	an	effort	to	provide	
    you with the latest system enhancements and features, we may send a systems update to your Nintendo 
    DSi system without notice to you or ask you to accept a systems update for your Nintendo DSi system. Such 
    systems updates may need to be accepted in order to play new Nintendo DSi games or continue to access 
    the Nintendo DSi Network Service.
    Updates will take place by connecting to the Internet, so please complete your Internet connection  
    settings ahead of time. See page 71.
    How to Update
      Tap Yes
        Read the on-screen text carefully and select Next .
        If you agree with the what you read in 
     select I Agree, and then tap OK.
    Format System Memory
    Choose this to erase all save data, and return the system to the state in which it was purchased.
       Select Initialize System
    What data will be erased?
    •	Data	saved	on	the	system	memory,	such	as	software	 
     downloaded from Nintendo DSi Shop.
    •	Changes	made	to	the	System	Settings.
    Data erased by initializing the system cannot be restored.
    Using the Keyboard
    Keyboards will display when you are required to enter characters. There are two types of keyboard: 
    standard alphanumeric keyboard, and a ten-key keyboard.Alphanumeric Keyboard
    Displays the input keyboard for letters of the alphabet 
    and numbers.
    Displays the input keyboard for special characters.
    Displays the input keyboard for hiragana and katakana.
    Displays the input keyboard for symbols.
    Displays the input keyboard for pictographs
    Character type selection keys
    Make all letters 
    upper case letters Delete the character to the 
    left of the cursor
    Insert a space
      Switch characters on the keyboard. After you  
    have entered the character, the keyboard reverts.
    Ten-Key Keyboard
    Enter a space. Delete the last entered character.
    The special character, symbol and pictograph keyboards all function in the same way. 
    						
    							Support and
    Troubleshooting 
    						
    							VolumeVolume
    Fully insert Lit
    Support and Troubleshooting
    89
    Support and Troubleshooting
    90
    It takes a long time before the Nintendo DSi Menu is displayed
    •	Has	a	high-capacity	SD	Memory	Card	(SD	Card)	been	inserted	in	the	system?
       
    It may take time to display the Nintendo DSi Menu if a high-capacity SD Card has been inserted    
        into the system.
    Even though a Nintendo DS Game Card has been inserted, the Nintendo DSi 
    Menu displays “No Game Card has been inserted in the Game Card slot.”
    •	Is	the	Game	Card	inserted	properly?
      Remove the Game Card and properly re-insert it until it clicks into place.
    	 	 If	this	doesn’t	work,	try	re-inserting	it	a	few	more	times.
    I can’t play my game
    •	Are	Parental	Controls	set	to	restrict	the	use	of	software	based	on	ESRB	ratings?
       Enter the password and either disable Parental Controls temporarily, or disable the  
    	 	 Parental	Controls	item	that	restricts	the	use	of	software	based	on	ESRB	ratings.	(See	page	95.)
    I can’t use the microphone / My voice is not recognized
    •	Does	this	software	use	the	microphone?
       The microphone cannot always be used. The microphone can be used in games that 
         support it.
    •	Is	the	microphone	functioning	properly?
     
      Use the microphone test in System Settings to confirm  
    	 	 that	the	microphone	is	functioning	properly.	(See	page	70.)
    •	Are	voices	other	than	your	own,	such	as	those	of	family	and	friends,	recognized	correctly?
     
      There are individual differences in speech recognition rates. Some voices are more difficult  
    	 	 to	recognize	than	others.
    The	microphone	reacts	unexpectedly	or	produces	a	screeching	or	howling	sound
       The microphone may be reacting to ambient noise or audio output from the speaker and    
        producing an audio feedback. Try to move away from the source of the noise, reduce the speaker    
    	 	 volume,	use	headphones,	or	prevent	sound	from	occurring.	 You	can	perform	the	microphone	test			
    	 	 in	System	Settings	to	determine	whether	the	microphone	is	reacting.	(See	page	70.)
    Troubleshooting
    Before requesting repair service, check the items in the following table.
    Read this along with the manual for each game and peripheral device.
    There is no picture or sound output
    •	Is	the	power	indicator	LED	lit?
        Press POWER to turn the power on.
    •		Has	the	battery	been	charged?
     
       Recharge the battery.
    •		Has	the	Game	Card	been	firmly	inserted?
     
       Firmly insert the Game Card until it clicks into place.
    •	Is	the	system	in	Sleep	Mode?
     
       The power indicator LED will slowly illuminate and darken when the system is in sleep mode.  
        Check the power indicator LED. Wake the system if it is in Sleep Mode.
    Sound does not come out of the system speakers
    •	Is	the	volume	set	to	the	lowest	level?
       Use the volume/brightness control on the side 
        of the system to adjust the volume to an  
        appropriate value.
    •	Are	the	headphones	or	headset	microphone	connected?
     
       When headphones or a headset microphone is connected, sound will not be emitted from  
        the speakers.
    Sound does not come out of my headphones or headset microphone
    •	Is	the	volume	set	to	the	lowest	level?
       Use the volume/brightness control on the side 
        of the system to adjust the volume to an  
        appropriate value.
    •	Is	the	plug	for	your	headphones	or	headset	 
    	 microphone	firmly	inserted?
     
       Plug it in firmly. 
    						
    							Tap
    straight down!
    Support and Troubleshooting
    91
    Support and Troubleshooting
    92
    Troubleshooting (cont.)
    I can’t recharge the Nintendo DSi battery pack / The recharge indicator LED is not lit
    •	Are	you	using	a	Nintendo	DSi	AC	Adapter?
        Use the Nintendo DSi AC Adapter  
    	 	 [WAP-002(USA)].
    •	Is	the	Nintendo	DSi	AC	Adapter	firmly	inserted	 
    	 into	the	system	and	an	electrical	outlet?
     
        Plug it in firmly.
    •	Is	the	battery	pack	being	charged	in	a	location	with	an	ambient	temperature	between	41°	and	95°  
    	 Fahrenheit	(5-35°	Celsius)?
     
    		 Charge	the	battery	pack	in	a	location	with	an	ambient	temperature	between	41° 	and 	95° 	Fahrenheit 
    	 	 (5-35° 	Celsius).	 You	may	not	be	able	to	recharge	the	battery	pack	in	a	location	outside	of	this		 	
        temperature range.
    •	Is	the	recharge	indicator	LED	lit?
     
       If the recharge indicator LED is blinking, there is a chance that the Nintendo DSi Battery Pack    
        is not connected properly. Make sure that the Nintendo DSi Battery Pack is connected properly.
     
    I charged the Nintendo DSi battery pack, but I can’t play for long periods 
    of time / It takes a long time to charge the Nintendo DSi battery pack
    •	Are	you	playing	a	game	or	recharging	the	battery	pack	in	a	location	with	an	ambient	temperature	less		
    	 than	41°	Fahrenheit	(5°	C)?
     
       In environments with a temperature less than 41 degrees Fahrenheit, you can no longer play    
        games for long periods of time, and the battery pack will take longer than usual to recharge.
    I can’t use the Touch Screen / The Touch Screen does not respond properly
    •	Have	positions	on	the	 Touch	Screen	shifted?
        If positions have begun to shift, use the Touch Screen item in  
        System Settings to correct them.
    NOTE:	 You	can	also	go	to	 Touch	Screen	Calibration	by	holding	down
    the L, R, and START Buttons while turning on the power.
    •	Have	you	attached	a	commercially	available	protective	sheet	on	the	 Touch	Screen?
     
       If you have applied a commercially available protective sheet to your Touch Screen, refer to its   
        instruction manual and be sure it has been applied correctly before attempting to calibrate    
        the Touch Screen.
    Blinking
    Blinking rechargeindicator LED Check the Nintendo 
    DSi battery pack
    My SD Memory Card is not responding
    •	Has	the	SD	Memory	Card	been	correctly	inserted	into	the	system?
        Firmly insert the SD Memory Card until it clicks into place in the SD Card slot on the side  
        of the system.
    •	Is	the	SD	Memory	Card	broken?
     
       Use a PC or digital camera to confirm that you can correctly see files on the SD Memory Card.
    •	Are	there	saved	photos	that	can	be	displayed	using	Nintendo	DSi	Camera?
     
       Nintendo DSi Camera can only display photos taken on the Nintendo DSi  
        system. Photos taken by a digital camera or cellular phone will not  
        be displayed.
    •	Are	there	saved	files	that	can	be	played	back	using	Nintendo	DSi	Sound?
     
       Nintendo DSi Sound can play AAC files with a file extension of .m4a, .mp4, and .3gp. Non-AAC    
    	 	 audio	files	(such	as	MP3	files)	cannot	be	played	back.
    Nintendo DSi Camera continues to ask for a photo of my face, but does not respond
     		 This	occurs	when	your	face	cannot	be	properly	recognized.	Move	to	a	well-lit	area,	and	turn	your 
        face in a direction that allows it to be entirely captured on-screen. The following factors may also   
        affect face recognition.
    	 	 •	 The	ambient	brightness	and	lighting
    	 	 •	Haircut	(when	hair	covers	the	face,	for	instance)
    	 	 •	Hair	and	eyebrow	color
    	 	 •	Sheen	on	the	face	and	head
    	 	 •	A	beard’s	shape,	color,	and	thickness
    	 	 •	Glasses	and	jewelry	on	the	face	and	head
    My eyes and mouth are not being recognized correctly by Nintendo DSi Camera
        Individual differences and the surrounding environment may prevent face recognition from    
    	 	 working	properly.	If	the	position	of	your	eyes	and	mouth	are	not	recognized	correctly,	move	to	a		 	
        well-lit area and turn your face in a direction that allows it to be captured well on-screen. Confirm  
        this along with the aforementioned factors.
    Images taken by the camera have strange colors
       Try taking a picture of something else. If colors are still strange, please visit support.nintendo.com or  
        contact Nintendo Customer Service at 1-800-255-3700.
    I	can’t	exchange	photos	or	frames	with	Nintendo	DSi	Camera
    •	Are	Parental	Controls	set	to	restrict	the	exchange	of	photo	data?
       Enter your Parental Controls PIN and either disable Parental Controls temporarily, or disable the  
    	 	 Parental	Controls	item	that	restricts	the	wireless	transmission	of	photo	data.	(See	page	95.) 
    						
    							Support and Troubleshooting
    93
    Support and Troubleshooting
    94
    I can’t use DS Download Play
    •	Have	Parental	Controls	restricted	the	use	of	DS	Download	Play?
       Enter your Parental Controls PIN and either disable Parental Controls temporarily, or disable the  
    	 	 Parental	Controls	item	restricting	the	use	of	DS	Download	Play.	(See	page	95.)
    I can’t use PictoChat
    •	Are	there	already	16	people	in	the	selected	chat	room?
        No more than 16 people can enter a single chat room.
    •	Have	Parental	Controls	restricted	the	use	of	PictoChat?
     
       Enter your Parental Controls PIN and either disable Parental Controls temporarily, or disable the  
    	 	 Parental	Controls	item	restricting	the	use	of	PictoChat.	(See	page	95.)
    I’m having difficulty using communication play
    (Communications are interrupted and the game cannot be played smoothly)
    •	Is	one	of	the	following	Reception	Strength	icons	shown	on-screen?	    Reception strength appears to be poor. Move closer to the other player, and remove obstructions   
        between you and that person.
    My system suddenly enters Sleep Mode
       It may have entered Sleep Mode as the result of an  
        external magnetic field. Move your system away from  
        magnetic objects.
    I cannot disable Parental Controls
    •	Did	you	enter	the	correct	password?
       Enter the correct Parental Controls PIN. If you have forgotten your password refer to page 96.
    •	Did	you	enter	the	correct	answer	to	your	secret	question?
     
       Enter the correct answer to your secret question. If you have also forgotten the answer to your  
        secret question refer to page 96.
    If your Nintendo DSi system still does not operate correctly after try the troubleshooting 
    steps, DO NOT return it to the store. You may lose saved game data and all Nintendo DSi 
    Shop downloads and Nintendo DSi Points. Visit support.nintendo.com for assistance and 
    additional troubleshooting and repair options or call 1-800-255-3700.
    Troubleshooting (Continued)
    Nintendo DSi Sound does not display audio files and folders
    •	Has	the	SD	Memory	Card	been	correctly	inserted	into	the	system?
       Firmly insert the SD Memory Card until it clicks into place in the SD Card slot on the side  
        of the system.
    •	Does	the	SD	Memory	Card	contain	saved	audio	files	that	can	be	played	back	using	Nintendo	DSi	Sound?
     
       Nintendo DSi Sound can play AAC files with a file extension of .m4a, .mp4, and .3gp only.
    •	Have	more	than	3000	audio	files	been	saved?
     
       No more than 3000 audio files can be displayed.
    •	Are	there	more	than	1000	files	in	the	folder	with	the	saved	audio	files?
     
       A folder can only display up to 1000 items.
    •	Are	there	more	than	100	audio	files	saved	in	a	single	folder?
     
       No more than 100 files can be displayed for a single folder. If there are folders with the same    
        name on the SD Memory card, the audio files in those folders will be consolidated and displayed    
        as a single folder. No more than 100 files can be displayed for this single consolidated folder.
    •	Are	audio	files	saved	to	a	folder	that	is	more	than	eight	levels	deep?
     
       Nintendo DSi Sound will only check for files up to eight directories deep.
    I cannot play back audio files using Nintendo DSi Sound
    •	Are	the	audio	files	in	a	format	that	can	be	played	by	Nintendo	DSi	Sound?
       Nintendo DSi Sound can play audio files in the following format.
    	 	 File	format:	AAC	(.m4a,	.mp4,	or	.3gp)
        Bit rate: 16–320 kbps
    	 	 Sampling	frequency:	32–48	kHz
    I cannot download new games from the Nintendo DSi Shop
    •	Do	you	have	an	insufficient	Nintendo	DSi	Point	balance?
        Use one of the following to register Nintendo DSi Points with the Nintendo DSi system.
    	 	 •	Credit	card	(VISA	or	MasterCard)
    	 	 •	Nintendo	Points	Card	(this	can	be	purchased	at	various	retail	locations).
    •	Have	Parental	Controls	restricted	the	use	of	Nintendo	DSi	Points	in	the	Nintendo	DSi	Shop?
     
       Enter your Parental Controls PIN and either disable Parental Controls temporarily, or disable the  
    	 	 Parental	Controls	item	restricting	the	use	of	Nintendo	DSi	Points.	(See	page	95.) 
    						
    							Master Key
    Support and Troubleshooting
    95
    Support and Troubleshooting
    96
    Troubleshooting (Continued)
    How to Disable Parental Controls
    There	are	two	ways	to	disable	Parental	Controls.	You	can	either	temporarily	disable	them,	or	change	the	
    Parental Controls settings.
    Temporarily Disabling Parental Controls
    Enter your PIN at the screen that is shown when you select  
    the restricted item.  
    Tap OK. 
    Changing the Parental Controls Setting
      Go to System Settings and tap
      Tap
      Enter your PIN
      Tap
      Tap
    Next, follow the onscreen instructions to change restricted content.
    If you have forgotten your PIN or secret question
    In the event that you forget your PIN or the answer to your secret question, follow these steps.
      At the PIN entry screen, tap
      Enter the answer to your secret question.
    	 Note:	 You	will	go	to	the	setting	screen	for	 
      Parental Controls if you can answer this.
       If you have forgotten the answer  
        to your secret question:
      Once again, tap
      Please call Nintendo Customer Service at  
      1-800-255-3700 and provide the inquiry
      number shown here, and the date that is set
    	 on	your	Nintendo	DSi.	 You	will	then	be	issued
      a master key.
      Tap
      Enter the Master Key, and tapReference  
    Number 
    						
    							Support and Troubleshooting
    97
    Support and Troubleshooting
    98
    Error Message List
    If an error occurs, messages like the following may appear on the screen. Follow the directions shown in the 
    table to resolve the problem.
           Error Message                                               Solution
    An error occurred. Press and hold 
    POWER to turn the system off, 
    then follow the instructions in 
    the system’s Operations Manual.
    The system memory has been 
    damaged. Please see the 
    Nintendo DSi Operations Manual 
    for details.
    The device in the SD Card slot 
    cannot be used.
    There is not enough free space on 
    the SD Card.
    There are no boxes available in 
    the system.Turn the power off for a moment and then turn it back on. 
    Repeat whatever you did that caused the error to occur. If the 
    same message still appears, the system must be inspected. 
    Turn the power off, and contact Nintendo Customer Service. 
    The system memory is corrupted. Please contact Nintendo 
    Customer Service. 
    An SD Card that cannot be used with the Nintendo DSi or 
    something other than an SD Card is inserted in the SD Card 
    slot, or the system region of the SD Card is corrupted. Please 
    insert a functional SD Card that can be used with the Nintendo 
    DSi system.
    Either erase unnecessary software on the SD Card from the 
    Data Management screen under System Settings or erase 
    unnecessary photos or frames from Nintendo DSi Camera. 
    Otherwise, try using an SD Card that has some free space on it. 
    There are no boxes available in the Nintendo DSi Menu. Erase 
    unnecessary software from the Software Management screen 
    under System Settings. See page 63.
    Error Code List
    If	the	Internet	settings	weren’t	configured	correctly	or	if	the	connection	test	failed,	the	Nintendo	DSi	will	
    display and error code. Use the Error Code tables on the next several pages to determine the solution for the 
    error code received.
    For more information on error codes and messages, or if you see error codes or messages that do not 
    appear on these lists, please visit support.nintendo.com.
    NOTE: If ou cannot connect due to error codes 052003, 052103, or 052203, the error might be caused by the 
    security software or firewall on your computer.  
    For details, visit support.nintendo.com.
    Error Codes 
    Condition  Solution
    Wait for a while and try connecting again.  
    If the issue does not get resolved, contact  
    Nintendo Customer Service.
    Wait for a while and try connecting again.  
    If the issues do not get resolved, visit support.
    nintendo.com to see if the server is undergoing 
    maintenance.
    Erase unnecessary software from the Data 
    Management screen under System Settings. 
    Wait for a while and try connecting again.  
    If the issue does not get resolved, contact  
    Nintendo Customer Service. 
    Wait for a while and try connecting again.
    If the issue does not get resolved, contact 
    Nintendo Customer Service.
    Please contact Nintendo Customer Service. 
    Wait for a while and try connecting again.  
    If the issue does not get resolved, contact  
    Nintendo Customer Service.
    Could not connect to Nintendo 
    Wi-Fi Connection.
    The Nintendo Wi-Fi  
    Connection servers are either 
    undergoing maintenance or are 
    very busy.
    Insufficient free blocks in the 
    system memory.
    Cannot connect to the system 
    update server.
    The system could not be 
    updated due to internet error.
    An error occurred, so the 
    system could not be updated.
    Could not connect to the 
    Internet.
    020100 – 020999
    023000 – 025999
    034219, 034220
    034301 – 034304 034300,  
    034305 – 034499
    034000 – 034218,  034500 – 034699
    050100 – 050199 
    						
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