Nikon Coolpix S7 Users Manual
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167 Error Messages Technical Notes File contains no image data rFile not created with COOLPIX S7c.View file on computer or other device.– This file cannot be played back. All images are hid- denDate and time are not set for pictures to be dis- played by calendar mode or list-by-date mode.–– Pictmotion cannot be created.Error occurred when cre- ating Pictmotion movie. Start creating Pictmotion movie from the beginning.65 Pictmotion cannot be played back.Pictmotion files have been deleted or moved.Delete affected Pictmo- tion movie.67 This image cannot be deleted rPicture is protected. Disable protection. 111 New city is in the current time zone uDestination in same time zone as home.– 119 Initializing lens. Cannot focus. yCamera cannot focus. Wait until message has cleared from display and camera has zoomed all the way out.– Lens error uLens error. Turn camera off and then on again. If error persists, contact retailer or Nikon representative.24 Lens cover error Finger or other obstruc- tion prevents lens cover from opening.Turn camera off and remove obstruction.4, 162 Cannot reduce blur. Image cannot be enhanced by vibration reduction.• Picture is considerably blurred • Shutter speed too slow • Picture was taken with a dif- ferent camera, with Multi- shot 16, or with date imprint •Picture was taken imme- diately after the camera was turned on or reacti- vated from standby mode 57 DisplayProblemSolutionc Downloaded From camera-usermanual.com Nikon Manuals
168 Error Messages Technical Notes This image has been retouched. Cannot retouch to reduce blur.Image cannot be com- pensated using vibration reduction.Copies from small pic- ture, crop, or vibration reduction option cannot be adjusted using vibra- tion reduction.57 Communications error EUSB cable disconnected during transfer or print- ing.If PictureProject displays error, click [OK] to exit. Resume operation after turning camera off and reconnecting cable.83, 88 [USB] option incorrect. Choose correct [USB] option.83, 84 PictureProject did not start.–– No images are marked for transfer sNo pictures selected for transfer.Select pictures for trans- fer in the playback menu and try again.86, 112 Transfer error ETransfer error. • Check battery level. • Check that USB cable is connected.24 83 System error uError has occurred in camera’s internal cir- cuitry.Turn camera off, remove and reinsert battery, and turn camera on. If error persists, contact retailer or Nikon representative.17, 24 Printer error check printer status uRunning out of ink or printer error.Check printer. After checking the ink or solv- ing the problem, select [Resume] and press d to resume printing. (Depending on the error, [Resume] may not be available.)– DisplayProblemSolutionc Downloaded From camera-usermanual.com Nikon Manuals
169 Error Messages Technical Notes Wireless Transfer Mode DisplayProblemSolutionc Transfer error Error during image trans- fer.Check signal strength. Move the camera closer to the profile device or remove obstruction between the camera and device.– Profile not regis- tered. Set up profile.No profile devices are configured for wireless transfer.Configure profile devices using Wireless Camera Setup Utility or PD-10 wireless printer adapter.134, 158 Battery exhausted. Transfer terminated.Battery ran out during image transfer.Recharge battery, turn camera on again and set it to wireless transfer mode. 18 Failed to connect to (SSID/profile device)Selected profile cannot be used.• IP address saved in the camera may be incor- rect. Confirm settings using Wireless Camera Setup Utility. • Change firewall set- tings.134, 158 Downloaded From camera-usermanual.com Nikon Manuals
170 Error Messages Technical Notes Connection error. Wireless connection to the profile was termi- nated.Check signal strength. Move the camera closer to the profile device or remove obstruction between the camera and device.– User information incorrectCamera is not certified to connect to the wireless network.Start Wireless Camera Setup Utility, connect camera and computer, and reconfigure to con- nect to the network.134 Mailbox is full The online album is full. Delete unnecessary pic- tures.– Service not available Cannot use COOLPIX CONNECT network ser- vice.Start Wireless Camera Setup Utility, connect camera and computer, and reconfigure to con- nect to the network.134 DisplayProblemSolutionc Downloaded From camera-usermanual.com Nikon Manuals
171 Technical Notes Troubleshooting If the camera fails to function as expected, check the list of common prob- lems below before consulting your retailer or Nikon representative. Refer to the page numbers in the right-most column for more information. Display, Settings and Power Supply ProblemCause/Solutionc Monitor is blank • Camera is off. • Battery is exhausted. • Standby mode for saving power: press the shutter-release button halfway. • Flash lamp blinks red: wait until flash has charged. • USB cable is connected. • A/V cable is connected. • Time lapse or interval timer photogra- phy in progress.24 24 25, 28 33 83 82 Monitor is hard to read • Adjust monitor brightness. • Monitor is dirty. Clean monitor. • Monitor has dimmed to save power. Monitor brightens when controls are used.120 164 25 Camera turns off without warn- ing• Battery is low. • Camera has turned off automatically to save power. • Battery is cold.24 163 [Format memory] > [Format] option not availableBattery is low. 24, 125 Camera clock is not correct • Clock battery exhausted: recharge clock battery. Pictures recorded before clock has been set will have time stamp of “00.00.0000 00:00”; movies will be dated “01.09.2006 00:00.” • Check camera clock regularly against more accurate timepieces and reset as required.20 117 No indicators displayed in moni- tor[Hide info] is selected for [Photo info]. Select [Show info].120 [Date imprint] not available Camera clock has not been set. 20, 117 Downloaded From camera-usermanual.com Nikon Manuals
172 Troubleshooting Technical Notes Electronically Controlled Cameras In extremely rare instances, unusual characters may appear in the monitor and the camera may stop functioning. In most cases, this phenomenon is caused by a strong external static charge. Turn the camera off, remove and replace the battery, and then turn the camera on again. In the event of continued malfunction, contact your retailer or Nikon representative. Note that disconnecting the power source as described above may result in the loss of any data not recorded to internal memory or the memory card at the time the problem occurred. Data already recorded will not be affected. Shooting Date not appearing on pictures even when [Date imprint] is enabledDate does not appear on movies or on pictures taken using P, N, F, [Contin- uous], or when option other than [Off] is selected for [BSS].41, 45, 47, 70, 102, 104 Camera settings reset Backup battery is exhausted; all settings were restored to their default values. 118 ProblemCause/Solutionc No picture taken when shutter- release button is pressed• Camera is in playback mode: press o. • Menus are displayed: press m. • Battery is exhausted. • Flash lamp blinks: flash is charging.30 11 24 33 Camera cannot focus • Subject is low in contrast, dominated by repeating geometric patterns, cov- ers too small an area of the frame, or contains many fine details, objects of sharply differing brightness, or objects at different distances from the cam- era. Use focus lock to focus on another subject at same distance. • Focus error. Turn camera off and then on again.29 24 ProblemCause/Solutionc Downloaded From camera-usermanual.com Nikon Manuals
173 Troubleshooting Technical Notes Pictures are blurred • Use flash. • Use anti-shake mode. •Use A. • Use tripod and self-timer.32 49 104 34 Bright specks appear in pictures taken with flashFlash is reflecting off particles in air. Turn flash off.33 Flash does not fire Flash is off. Note that flash turns off automatically in T modes other than [Time-lapse movieA] and [Stop-motion movie], some scene modes, when [Con- tinuous] or [Multi-shot 16] is selected for [Continuous], or when option other than [Off] is selected for [BSS].32, 37, 70, 102, 104 Optical zoom cannot be used Optical zoom cannot be used while recording movies.70 Digital zoom cannot be used Digital zoom is not available in assist modes, or when [Multi-shot 16] is selected for [Continuous].37, 102 [Image mode] not available [Image mode] cannot be adjusted when [Multi-shot 16] is selected for [Continu- ous].102 No sound when shutter is released• [Off] is selected for [Sound settings] > [Shutter sound] in setup menu. •P or T mode is selected, option other than [Single] is selected for [Continuous], or option other than [Off] is selected for [BSS].123 41, 70, 102, 104 AF-assist illuminator does not light• [Off] is selected for AF assist option in camera setup menu. • AF-assist illuminator turns off auto- matically in some modes.123 37 Pictures appear smeared Lens is dirty. Clean lens. 164 Colors are unnatural White balance does not match light source.99 Randomly spaced bright pixels (“noise”) appear in imageShutter speed too slow. Noise can be reduced by: • Using flash • Fixing the sensitivity • Choosing scene mode with noise reduction 32 105 39-47 ProblemCause/Solutionc Downloaded From camera-usermanual.com Nikon Manuals
174 Troubleshooting Technical Notes Playback Pictures are too dark (underexposed)• Flash is off. • Flash window is blocked. • Subject is beyond flash range. • Adjust exposure compensation. • Subject is backlit. Select L ([Back light] scene mode) or use fill flash.32 26 32 101 32, 46 Pictures are too bright (overexposed)Adjust exposure compensation. 101 Unexpected results when flash set to A (auto with red-eye reduction)In-Camera Red-Eye Fix may, in very rare cases, be applied to areas not affected by red-eye. Set flash to z (auto) or C (fill-flash) and try again. Note that red- eye reduction is the default setting for one-touch portrait, B, and D modes.32, 39, 42, 50 ProblemCause/Solutionc File cannot be played back • File has been overwritten or renamed by computer or other make of camera. • Time lapse or interval timer photogra- phy in progress: pictures cannot be played back until recording is com- plete.– Cannot zoom in on picture Playback zoom cannot be used with movies, small pictures, or pictures that have been cropped to below 320 × 240.– Cannot record voice memo Voice memos cannot be appended to movies.76 Cannot use crop, D-Lighting, or small picture optionsThese options cannot be used with mov- ies and may not be available with pic- tures created with other cameras. Select picture that supports crop, D-Lighting, or small picture.76, 54 Cannot create new Pictmotion movieCamera may be unable to create Pictmo- tion movies using pictures recorded with other cameras. Other cameras may be unable to play Pictmotion movies cre- ated with COOLPIX S7c.– ProblemCause/Solutionc Downloaded From camera-usermanual.com Nikon Manuals
175 Troubleshooting Technical Notes Custom Pictmotion background music tracks are not listedMemory card contains no background tracks. If background tracks were deleted when memory card was format- ted, copy tracks to card again.68 Pictures not displayed on televi- sion• Choose correct video mode. • A/V cable and USB cable are both con- nected to the COOL-STATION: discon- nect USB cable.126 – PictureProject does not start when camera is connected• Camera is off. • Battery is exhausted. • USB cable is not correctly connected. • Appropriate [USB] option is not selected. • Camera is not recognized by the com- puter. • Computer is not set to launch PictureProject automatically. See the supplied PictureProject Refer- ence Manual (on CD) (silver) for more information on PictureProject.24 24 83 84 – – Cannot mark pictures for transfer No more than 1,000 pictures can be marked for transfer. Use the [Transfer] button in PictureProject to transfer pic- tures.85 Transfer marking does not appearPictures were marked for transfer using another model of camera. Mark pictures for transfer using COOLPIX S7c.86, 112 Cannot transfer picturesd cannot be used to transfer pictures from internal memory when [Mass stor- age] is selected for [USB] or if memory card is locked. Transfer pictures using the [Transfer] button in PictureProject.23, 126 Cannot transfer Pictmotion mov- ies• Pictmotion movies cannot be trans- ferred to Mac OS. •d cannot be used to transfer Pictmo- tion movies. Use the [Transfer] button in PictureProject.– – ProblemCause/Solutionc Downloaded From camera-usermanual.com Nikon Manuals
176 Troubleshooting Technical Notes Wireless Transfer ProblemCause/Solutionc The camera is not detected by the Wireless Camera Setup Util- ity.• Set the camera to L (auto) mode. • Select [PTP] for [Interface] > [USB] in the setup menu.24, 126 SSID is not displayed. • Configure a profile device. • SSID is set to hide. • Signal strength is poor. • Move the camera closer to the access point or computer. • Remove obstruction between the camera and profile device. • Adjust the direction of the camera so it can receive a better signal. 134 Connection to the access point or server failed.• A profile for home wireless LAN is set in the procedure for public wireless LAN. • Connect the computer and camera and start the Wireless Camera Setup Utility. Then choose the action [Rename/Delete profiles], choose the profile from the list, and click [View Profile] to confirm the information.142 Wireless transfer was terminated during image transfer, and trans- fer failed.• Turn the camera off and on again, and try again. • Battery is running out. 17, 18 Pictmotion movies were not wire- lessly transferred.• [Easy Trans. (no PM)] is selected in wireless transfer menu. • Pictmotion movies cannot be trans- ferred from a Macintosh.150 Downloaded From camera-usermanual.com Nikon Manuals