Netgear Wnr2000v5 N300 Wifi Router User Manual

							350 East Plumeria Drive
San Jose, CA 95134 
USANovember 2014
202-11381-03
N300 WiFi Router
Model WNR2000v5
User Manual 
						

							 
2 N300 WiFi Router 
Support
Thank you for selecting NETGEAR products. 
After installing your device, locate the serial number on the label of your product and use it to register your product at https://my.netgear.com. You must register your product before you can use NETGEAR telephone support. NETGEAR recommends registering your product through the NETGEAR website. For product updates and web support, visit http://support.netgear.com.
Phone (US & Canada only): 1-888-NETGEAR.
Phone (Other Countries): Check the list of phone numbers at http://support.netgear.com/general/contact/default.aspx.
Compliance
For regulatory compliance information, visit http://www.netgear.com/about/regulatory.
See the regulatory compliance document before connecting the power supply.
Trademarks
© NETGEAR, Inc. NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are 
used for reference purposes only. 
						

							3
Contents
Chapter 1 Hardware Setup
Unpack Your Router  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  7
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Position Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  9
Cable Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  10
Chapter 2 Connect to the Network and Access the Router
Connect to the Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  12
Wired Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  12
WiFi Connection  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  12
Types of Logins  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  13
Log In to the Router  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  13
Chapter 3 Specify Initial Settings
Use the Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  15
Manually Set Up the Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  16
Specify an Internet Connection Without a Login . . . . . . . . . . . . . . . . . . . . . . .  16
Specify an Internet Connection That Uses a Login  . . . . . . . . . . . . . . . . . . . . .  17
Specify IPv6 Internet Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  19
Requirements for Entering IPv6 Addresses  . . . . . . . . . . . . . . . . . . . . . . . . . . .  20
Use Auto Detect for an IPv6 Internet Connection . . . . . . . . . . . . . . . . . . . . . .  20
Use Auto Config for an IPv6 Internet Connection . . . . . . . . . . . . . . . . . . . . . .  22
Set Up a 6to4 Tunnel IPv6 Internet Connection  . . . . . . . . . . . . . . . . . . . . . . .  23
Set Up a Pass Through IPv6 Internet Connection  . . . . . . . . . . . . . . . . . . . . . .  25
Set Up a Fixed IPv6 Internet Connection  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  25
Set Up a DHCP IPv6 Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  27
Set Up a PPPoE IPv6 Internet Connection  . . . . . . . . . . . . . . . . . . . . . . . . . . . .  28
Change the MTU Size  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  30
Chapter 4 Optimize Performance
Prioritize Internet Traffic with Quality of Service  . . . . . . . . . . . . . . . . . . . . . . . .  33
Optimize Internet Gaming with Upstream QoS  . . . . . . . . . . . . . . . . . . . . . . . . . .  33
Optimize Internet Streaming with QoS  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  35
Add QoS Rules by Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  36
Add a QoS Rule by Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  37
Edit a QoS Rule  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  38
Delete a QoS Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  39 
						

							 
4 N300 WiFi Router 
Delete All QoS Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  40
Wi-Fi Multimedia Quality of Service  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  40
Improve Network Connections with Universal Plug and Play . . . . . . . . . . . . . . .  41
Chapter 5 Control Access to the Internet
Set Up Parental Controls  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  45
Use Keywords to Block Internet Sites  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  47
Block Services from the Internet  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  49
Schedule When to Block Internet Sites and Services . . . . . . . . . . . . . . . . . . . . . .  51
Avoid Blocking on a Trusted Computer  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  51
Set Up Security Event Email Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  52
Chapter 6 Specify Network Settings
View or Change the WAN Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  55
Set Up a Default DMZ Server  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  56
Change the Router’s Device Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  57
Change the LAN TCP/IP Settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  58
Specify the IP Addresses That the Router Assigns . . . . . . . . . . . . . . . . . . . . . . . .  59
Reserve LAN IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  60
Use the WPS Wizard for WiFi Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  62
Specify Basic WiFi Settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  63
Change the WiFi Security Option  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  66
Use the Router as a Wireless Access Point. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  67
Set Up a WiFi Guest Network  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  68
Control the Wireless Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  70
Use the WiFi On/Off Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  70
Enable or Disable the Wireless Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  70
Set Up a WiFi Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  71
Specify WPS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  72
Dynamic DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  73
Chapter 7 Manage Your Network
View Router Information  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  76
View Internet Port Information  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  76
Display Internet Port Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  77
Check the Internet Connection Status  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  78
View Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  79
View Guest Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  80
Reboot the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  81
View Logs of Router Activity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  81
Monitor Internet Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  83
Manage the Router Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  84
Back Up Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  84
Restore Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  85
Erase the Current Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  86
Change the admin Password  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  86 
						

							 
5  N300 WiFi Router
Remote Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  87
Chapter 8 Specify Internet Port Settings
Set Up Port Forwarding to a Local Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  91
Add a Custom Port Forwarding Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  92
Edit a Port Forwarding Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  93
Delete a Port Forwarding Entry  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  93
Application Example: Make a Local Web Server Public . . . . . . . . . . . . . . . . . .  94
How the Router Implements the Port Forwarding Rule  . . . . . . . . . . . . . . . . .  94
Set Up Port Triggering  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  95
Add a Port Triggering Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  95
Application Example: Port Triggering for Internet Relay Chat . . . . . . . . . . . .  97
Chapter 9 Troubleshooting
Forgotten Passwords. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  99
admin Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  99
WiFi Passwords  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
WiFi Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Changes Not Saved . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Troubleshoot with the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Apply Power to the Router and Check the LEDs  . . . . . . . . . . . . . . . . . . . . . . 102
All LEDs Remain Lit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Power LED Is Off or Blinking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Power LED Stays Amber  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Internet LEDs Is Off  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
WiFi LED Is Off  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Cannot Log In to the Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
The Router Cannot Access the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Troubleshoot Internet Browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Troubleshoot a PPPoE Internet Connection  . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Troubleshoot Your Network Using the Ping Utility . . . . . . . . . . . . . . . . . . . . . . . 107
Test the LAN Path to Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Test the Path from Your Computer to a Remote Device . . . . . . . . . . . . . . . . 107
Troubleshoot IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Appendix A Supplemental Information
Factory Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Technical Specifications  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 
						

							6
1
1.   Hardware Setup
This chapter covers the following topics:
•Unpack Your Router 
•Front Panel 
•Rear Panel 
•Position Your Router 
•Cable Your Router 
For more information about the topics covered in this manual, visit the support website at 
http://support.netgear.com. 
						

							Hardware Setup 7
 N300 WiFi Router
Unpack Your Router
Your package contains the following items.
Ethernet cable Power adapter
Router
Figure 1. Package contents
Front Panel
The 
router  has status LEDs and buttons on the front.
Power LED
Internet LED
WPS button
WiFi On/Off button
WiFi LED
Figure 2. Router front view 
						

							Hardware Setup 8
N300 WiFi Router 
You can use the LEDs to verify status and connections. The following table lists and 
describes each LED and button on the front panel of the router.
Table 1.  LED and button descriptions   
Button or LEDDescription
WiFi On/Off 
button 
Pressing this button for two seconds turns the WiFi radio in the router \
on and off.
WPS button
This button lets you use WPS to join the WiFi network without typing the\
 WiFi password. 
Power
•  Solid green . The power is on, and the router is ready.
•  Solid amber . When you apply power to the router
 , the Power LED lights and turns 
amber within a few seconds. This indicates that the self-test is running.
•  Blinking green . A 
 firmware  update  is  in  progress.
•  Off. Power is not supplied to the router.
Internet
•  Solid green . The Internet connection is ready.
•  Solid amber . 
 The router detected an Ethernet cable connection to the modem.
•  Off. No Ethernet cable is connected between the router and the modem.
WiFi
•  Solid green . The WiFi radio is operating.
•  Off. The 
 wireless radio is off. 
						

							Hardware Setup 9
 N300 WiFi Router
Rear Panel
The rear panel has the connections and button shown the following figure\
.
Power adapter input
Ethernet LAN ports
Power On/Off button
Internet port
Figure 3. Router rear panel
Position Your Router
The router lets you access your network anywhere within the operating ra\
nge of your 
wireless network. However, the operating distance or range of your wireless connection can 
vary significantly depending on the physical placement of your router. F\
or example, the 
thickness and number of walls the wireless signal passes through can lim\
it the range. 
Additionally, other wireless access points in and around your home might affect your router’s  signal. Wireless access points are routers, repeaters, WiFi range extend\
ers, and any other 
device that emits a wireless signal for network access.
Position your router according to the following guidelines:
• Place your router near the center of the area where your computers and o\
ther devices 
operate and within line of sight to your wireless devices.
• Make sure that the router is within reach of an 
 AC power outlet and near Ethernet cables 
for wired computers.
• Place the router in an elevated location, minimizing the number walls an\
d ceilings 
between the router and your other devices.
• Place the router away from electrical devices such as these:
- Ceiling fans
- Home security systems 
						

							Hardware Setup 10
N300 WiFi Router 
-
Microwaves
- Computers
- Base of a cordless phone
- 2.4 GHz cordless phone
• Place the router away from large metal surfaces, large glass surfaces, i\
nsulated walls, 
and items such as these:
- Solid metal doors
- Aluminum studs
- Fish tanks
- Mirrors
- Brick
- Concrete
Cable Your Router
To cable your router:
1. Connect the power adapter provided in the package to the router and plug\
 the power 
adapter in to an electrical outlet.
DSL or cable
Power adapter Power On/Off button
Ethernet cable
2. 
Press the Power On/Off button on the rear panel of the router.
The Power LED lights green.
You can log in to the  router t
 o view or change its settings.