Netgear Wnda3100v3 N600 Wifi Usb Adapter 802 11n Dual Band User Manual

							Monitor and Maintain the Adapter 21
 N600 WiFi USB Adapter
For more information about letting your adapter join a network, 
see Join a WiFi Network 
Using NETGEAR genie on page  8.
3.  Click the adapter
 ’s NETGEAR  genie icon  on your desktop or in the Windows system 
tray.
The Home screen displays.
4.  Click the  Other button.
5. Click the  Check button.
The Live Check pop-up screen displays.
NETGEAR genie checks for available software upgrades. If new software is\
 found, you 
are prompted to download the software.
6.  Click the  OK button.
The adapter software is updated.
Note: The adapter might lose its IP address after you upgrade the adapter 
software. Either restart your computer or connect to a different router 
or access point.
Uninstall the Adapter Software
You can remove the adapter genie software.
To uninstall the adapter software:
1.  Click the Windows Start  button.
2.  Select  All Programs > NETGEAR WNDA3100v3 Genie > Uninstall NETGEAR 
WNDA3100v3 Software . 
						

							Monitor and Maintain the Adapter 
22 N600 WiFi USB Adapter 
The InstallShield wizard displays.
3. Leave the Remove radio button selected.
4. Follow the wizard prompts to remove the adapter and uninstall the software.
5. After the software is uninstalled, click the OK button to exit the wizard. 
						

							23
3
3.   Troubleshooting and Frequently 
Asked Questions
This chapter covers the following topics: 
•Frequently Asked Questions
•Adapter LED Is Not Lit
•Cannot Join a WiFi Network
•Cannot Access the Internet After Joining a WiFi Network
•Cannot Access Shared Resources Such as Printers 
						

							Troubleshooting and Frequently Asked Questions 24
N600 WiFi USB Adapter 
Frequently Asked Questions
Why don’t I see the adapter’s 
NETGEAR genie icon  in the Windows system tray?
Check to make sure that your adapter is inserted in the USB port. If you\
 remove it, the 
adapter
 ’s NETGEAR genie  icon does not display. When you insert the adapter into the USB 
port, the icon returns to your desktop and the Windows system tray.
Do USB ports go into sleep mode if no traffic is going to or from the port?
USB devices go into sleep mode if a Windows USB feature called Selective\
 Suspend is 
enabled, which it is by default. If your adapter or another USB device g\
oes into Selective 
Suspend mode, the network disconnects. 

To prevent this type of network disconnection, 
disable Selective Suspend.
To disable Selective Suspend mode:
1.  Click the Windows Start  button.
2.  Select  Control Panel > Hardware and Sound > Power Options > Edit Plan Settings \
> 
Change Advanced 
 Power Settings > USB Settings .
3.  Change the setting for Selective Suspend mode to  Disabled.
How can I improve the speed of my WiFi connection?
The connection speed can vary depending on the type of USB port on your \
computer, the  capacity of the router or access point for the WiFi network, and the typ\
e of Internet 
connection. 

You can view the physical rate in the status bar at the bottom of the NET\
GEAR 
genie screen (for more information, see Check Your Connection Status  on page
  17). The 
following limits might apply:
• If the physical rate is limited to 54 Mbps, the adapter might be connect\
ed to an 802.1
 1b or 
802.11g network. If you want a faster physical rate, connect to an 802.11n network, if one 
is available.
• If the physical rate is limited to 54 Mbps, the network security might b\
e WP
 A (TKIP). 
When WPA (TKIP) security mode is configured on the router or access point, Wi\
Fi 
regulations allow the adapter to connect at up to 54 Mbps only. For a faster connection, 
configure the security for the router or access point as WPA2 or WPA  +  WPA2 mixed WiFi 
security

. The connection speed still depends on the WiFi capacity of the router or access 
point.
• If your computer does not include a USB 2.0 port, the physical rate is l\
imited to the 
14
  Mbps of the USB 1.1 legacy standard.
How can I view the IP address of the adapter?
To view the IP address of the adapter:
1.  Click the adapter
 ’s NETGEAR  genie icon  on your desktop or in the Windows system 
tray.
The Home screen displays. 
						

							Troubleshooting and Frequently Asked Questions 25
 N600 WiFi USB Adapter
2. 
Click the  Other button.
The IP address and other details display. For more information, see  View More 
Information About the Adapter and Network on page  18.
Adapter LED Is Not Lit
The adapter LED lights blue when it connects to a WiFi network. The LED blinks if you are 
using WPS to connect to a WiFi network. 
If the LED does not light, try the following suggestions:
• Remove and reinsert the adapter.
• Check the Windows device manager to see if the adapter is recognized and\
 enabled. 
Reinstall the adapter software, if necessary

.
• Insert the adapter into a dif
 ferent USB port on your computer if one is available.
Cannot Join a WiFi Network
Try the following tips:
• Before you use the adapter to join a WiFi network for the first time, yo\
u must install the 
adapter software or drivers. See Install and Set Up NETGEAR genie on page  5.
• Make sure that your adapter is inserted securely into the USB port on yo\
ur computer
 .
The adapter LED lights blue when the adatper is inserted.
• Use the adapter
 ’s NETGEAR genie to check the status:
a. Click the  adapter
 ’s NETGEAR  genie icon  on your desktop or in the Windows 
system tray.
The Home screen displays a diagram that shows the status of the adapter’s WiFi  connection.
b.  Check the color-coded line between the computer and the router in the di\
agram. 
When the adapter is not connected to any WiFi network, a red dashed line\
 is 
displayed.
If the diagram shows a green line between the computer and the router, the adapter is 
connected to a WiFi network. 
 You might be connected to the wrong WiFi network, or 
the WiFi network’s Internet connection might not be working. 
c.  T
o connect to a different network, click the Join a Network  button and select the 
correct WiFi network.
• If the network uses WiFi security
 , make sure that you use the correct WiFi security 
settings or use Push N Connect if the network supports WPS.
• Some networks restrict use to only computers or WiFi devices with known \
MAC 
addresses. If that is the case, follow the steps in  View More Information About the  
						

							Troubleshooting and Frequently Asked Questions 26
N600 WiFi USB Adapter 
Adapter and Network 
on page  18 to find the MAC address for your adapter and provide it 
to your network administrator.
Cannot Access the Internet After Joining a WiFi Network
Try the following tips:
• Make sure that you are connected to the correct WiFi network.
• Use the adapter
 ’s NETGEAR genie software to check the status of your WiFi connection:
a. Click the adapter
 ’s NETGEAR genie icon  on your desktop or in the Windows 
system tray.
The Home screen displays a diagram that shows the status of the adapter’s WiFi  connection.
b.  Check the color-coded lines in the diagram.
When the adapter is connected to a WiFi network, the line between the co\
mputer and 
the router is green.
If the adapter cannot access the Internet, a dashed red line displays be\
tween the 
router and the Internet. If this is the case, check to make sure that th\
e router or 
access point is connected to the Internet.
• If the Internet connection of the router or access point does not work, \
restart the modem 
(or any other device that serves as your ISP connection), router or ac\
cess point, and 
computer

.
Cannot Access Shared Resources Such as Printers
If you are connected to a network and cannot access resources, check the\
 following:
•The router or access point is physically connected to the Ethernet netwo\
rk.
• The printer or shared resource is also connected to the network.
• The IP addresses and the Windows networking settings are configured corr\
ectly
 . 
						

							27
A
A.   Factory Default Settings and 
Technical Specifications
This appendix covers the following topics:
•Factory Default Settings
•Technical Specifications  
						

							 Factory Default Settings and Technical Specifications28
N600 WiFi USB Adapter 
Factory Default Settings
The following table lists the default settings of your adapter.
Table 1.  Factory default settings
Default Settings
WiFi communication
Enabled
Country/region United States (varies by region)
Operating mode 802.11n, 802.11g, or 802.11b
Data rate
Technical Specifications
The following table provides technical specifications for the adapter. 
Table 2.  Technical specifications
FeatureDescription
Antenna 2 integrated internal wireless antennas
Standards  802.11a, 802.11n, 802.11g, or 802.11b
Radio data rate Autosensing
Frequency 2.4 GHz to 2.5 GHz CCK and OFDM Modulation; 5 GHz
Encryption • WP
A2-PSK [AES]
• WP
A-PSK [TKIP]
• 40-bit (also called 64-bit) WEP data encryption
•  128-bit WEP data encryption
Power  5V Bus powered
Provided drivers • Microsoft Windows 8.1
•  Microsoft Windows 8
•  Microsoft Windows 7
•  Microsoft V
 ista
•  Microsoft Windows XP (32 and 64-bit)
Operating temperature 0–40C (32–104F)
Emissions FCC, CE