Netgear Wnda3100v3 N600 Wifi Usb Adapter 802 11n Dual Band User Manual

							350 East Plumeria Drive
San Jose, CA 95134 
USADecember 2014
202-11470-01
N600 WiFi USB Adapter
Model WNDA3100v3
User Manual 
						

							 
2 N600 WiFi USB Adapter 
Support
Thank you for selecting NETGEAR products. 
After installing your device, locate the serial number on the label of your product and use it to register your product at https://my.netgear.com. You must register your product before you can use NETGEAR telephone support. NETGEAR recommends registering your product through the NETGEAR website. 
For product updates and web support, visit http://support.netgear.com.
Phone (US & Canada only): 1-888-NETGEAR.
Phone (Other Countries): Check the list of phone numbers at http://support.netgear.com/general/contact/default.aspx.
Compliance
For regulatory compliance information, visit http://www.netgear.com/about/regulatory.
See the regulatory compliance document before connecting the power supply.
Trademarks
© NETGEAR, Inc. NETGEAR, Inc. NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR 
trademarks are used for reference purposes only 
						

							3
Contents
Chapter 1 Get Started and Connect to a WiFi Network
Package Contents  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5
Install and Set Up NETGEAR genie. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5
Install Windows Standalone Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  7
Join a WiFi Network Using NETGEAR genie . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  8
View Network Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  8
Join a Network Using WPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  9
Join a Network Using a Standalone Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  10
Join a Hidden Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  11
Use WPS to Let the Adapter Join a Hidden Network . . . . . . . . . . . . . . . . . . . .  11
Manually Set Up a WiFi Connection to a Hidden Network  . . . . . . . . . . . . . . .  13
Chapter 2 Monitor and Maintain the Adapter
Check Your Connection Status  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  17
View More Information About the Adapter and Network. . . . . . . . . . . . . . . . . .  18
Get Diagnostic Information for the Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  19
Upgrade the Adapter Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  20
Uninstall the Adapter Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  21
Chapter 3 Troubleshooting and Frequently Asked Questions
Frequently Asked Questions  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  24
Adapter LED Is Not Lit  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  25
Cannot Join a WiFi Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  25
Cannot Access the Internet After Joining a WiFi Network  . . . . . . . . . . . . . . . . .  26
Cannot Access Shared Resources Such as Printers. . . . . . . . . . . . . . . . . . . . . . . .  26
Appendix A Factory Default Settings and Technical Specifications
Factory Default Settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  28
Technical Specifications  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  28 
						

							4
1
1.   Get Started and Connect to a WiFi 
Network
The NETGEAR N600 WiFi USB Adapter connects your computer over WiFi to a network for 
secure and reliable Internet connections.
This chapter describes how to set up and connect the adapter. The chapter includes the 
following sections:
•Package Contents 
•Install and Set Up NETGEAR genie 
•Install Windows Standalone Driver
•Join a WiFi Network Using NETGEAR genie
•Join a Network Using WPS
•Join a Network Using a Standalone Driver
•Join a Hidden Network
Note:For more information about the topics covered in this manual, visit the 
support website at support.netgear.com.
Note:Firmware updates with new features and bug fixes are made 
available from time to time at 
downloadcenter.netgear.com. Some 
products can regularly check the site and download new firmware, or 
you can check for and download new firmware manually. If the 
features or behavior of your product does not match what is 
described in this guide, you might need to update your firmware. 
						

							Get Started and Connect to a WiFi Network 5
 N600 WiFi USB Adapter
Package Contents
Your package includes the following items.
Adapter
Plastic cradle Fasteners USB cable
Resource CD
Install and Set Up NETGEAR genie
You can set up NETGEAR genie and use it to join a WiFi network. If you do\
 not want to use 
NETGEAR genie, you can install a Windows standalone driver and use the W\
indows WLAN 
Autoconfig service or the Wireless Zero Configuration service to join a \
WiFi network. For  more information, see Install Windows Standalone Driver  on page
  7.
To set up NETGEAR genie:
1. Insert the resource CD in your computer CD drive.
Note: If your computer does not include a CD drive, or if you cannot find your\
 
resource CD, visit support.netgear.com . Click the Support for Home 
button, type WNDA3100v3  in the search field, and locate and 
download the standalone driver.
If the Resource CD screen does not display, browse the files on the CD and double-click the 
Autorun.exe file.
The NETGEAR Resource CD screen displays. 2.  Click the  Setup button.
The Software Update Check screen displays.
3.  Install the setup software using one of the following methods.
• Connected to the Internet . If you are connected to the Internet, click the Check for 
Updates button. 
 After the software checks for updates, the Update Check Complete 
screen displays. Click the Continue  button. The Welcome screen displays.
• Not connected to the Internet. If you are not connected to the Internet, click the 
Install from CD  button. 

The Welcome screen displays. 
						

							Get Started and Connect to a WiFi Network 6
N600 WiFi USB Adapter 
4. 
To accept the license agreement, select the  I agree radio button and click the Next button.
A message displays asking you to wait while software is installed. After a few minutes,  NETGEAR genie prompts you to insert your adapter
 .
5. Insert the adapter into a USB port on your computer with or without the \
USB cable and 
plastic cradle.
Note: The USB cable and plastic cradle can extend the range of your adapter 
and improve WiFi reception.
6.  T
o use the adapter with the USB cable and plastic cradle, do the followin\
g:
a.Place a fastener on the back of the plastic cradle and place another fas\
tener on your 
computer

.
Make sure that the surfaces on which you are placing the fasteners are c\
lean and dry.
b.  Insert the adapter into the plastic cradle.
c.  Connect the USB cable to the adapter
 .
Note: NETGEAR recommends using the USB cable that is supplied in the 
package. Do not use another USB cable to connect the adapter to the 
USB port on your computer. Using another USB cable might affect the 
performance and correct functioning of the adapter. 
						

							Get Started and Connect to a WiFi Network 7
 N600 WiFi USB Adapter
d. 
Connect the USB cable to a USB port on your computer.
e.  Join the fasteners together
 .
7. Return to the NETGEAR genie screen and click the  Next button.
The Home screen displays a list of WiFi networks in your area. 
The adapter’s  NETGEAR genie icon 
 displays in the Windows system tray and on the 
desktop. The icon in the system tray is red because you did not yet establish a 
connection with a WiFi network.
8.  T
o change the language, from the  Select Language menu, select another language.
All NETGEAR genie screens display in the language that you selected.
Install Windows Standalone Driver
For Windows 8.1, Windows 8, Windows 7, and Windows Vista, you can install the Windows 
standalone driver without NETGEAR genie and use the Windows WLAN Autoconfig service 
to join a WiFi network. If you use Windows XP, you can install the Windows standalone driver 
and use the Wireless Zero Configuration service to join a WiFi network.
To install the Windows standalone driver:
1.  Insert the resource CD in your computer CD drive.
Note: If your computer does not include a CD drive, or if you cannot find your\
 
resource CD, visit support.netgear.com . Click the Support for Home 
button, type WNDA3100v3  in the search field, and locate and 
download the standalone driver.
If the Resource CD screen does not display, browse the files on the CD and double-click 
the Autorun.exe file.
The NETGEAR Resource CD screen displays.
2.  Click the  Install W
 indows Standalone Driver  button.
The driver installs on your computer.
3.  When prompted, insert the adapter into a USB port on your computer
 . 
						

							Get Started and Connect to a WiFi Network 8
N600 WiFi USB Adapter 
Join a WiFi Network Using NETGEAR genie
To join a WiFi network using NETGEAR genie:
1. 
Insert the adapter into a USB port on your computer
 .
2.  Click the adapter
 ’s NETGEAR genie icon  that displays on the Windows systems tray or 
on the desktop.
The NETGEAR genie Home screen displays.
3.  Click the  Join a Network button.
4.  Select a WiFi network.
5.  Click the  Connect button.
6.  If the network is secure, enter its password or network key
 .
The adapter joins the network, which can take a few minutes. Your settings are saved in a  profile.
The adapter LED lights amber for a 2.4 GHz WiFi connection and blue for \
a 5 GHz WiFi  connection.
View Network Details
You can view details about a WiFi network to help you determine which net\
work to join.
To view network details:
1.  Insert the adapter into a USB port on your computer
 .
2.  Click the adapter
 ’s NETGEAR  genie icon  on your desktop or in the Windows system 
tray.
The Home screen displays.
3.  Click the  Join a Network button. 
						

							Get Started and Connect to a WiFi Network 9
 N600 WiFi USB Adapter
4. 
Click a network name.
The  Details  button displays.
5.  Click the  Details button.
The Details pop-up screen shows the following information:
• Network name (SSID) . 
 The name assigned to a WiFi network. As a security 
measure, some WiFi access points do not broadcast their SSIDs. In such c\
ases, the 
network is hidden. The name (SSID) field is blank even though the rest of the 
information is displayed. For information about joining a hidden network\
, see Join a 
Hidden Network  on page
  11.
• Channel. 
 The channel on which the WiFi network operates.
• W
iFi Mode . The WiFi mode that the router or access point uses, such as AC, N, G, B, 
or
  A.
• WPS support. Identifies whether the router or access point for this network support\
s 
WPS (Wi-Fi Protected Setup).
• MAC address. 
 The unique hardware address of the WiFi device that is broadcasting 
this information. Typically, the WiFi device is a WiFi router or access point.
To close the Details pop-up screen, click the OK button.
Join a Network Using WPS
Wi-Fi Protected Setup (WPS) is a standard for easily adding computers \
and other devices to 
a home network while maintaining security. Before you use the WPS method to let the 
adapter join a network, make sure of the following:
• Y
our WiFi router or access point supports WPS.
•The security on your WiFi router or access point is not set to WEP
 . WEP and WPS are 
incompatible. You cannot use WPS if the security on your WiFi router or access point is\
 
set to WEP. 
						

							Get Started and Connect to a WiFi Network 10
N600 WiFi USB Adapter 
Note:
For information about using WPS to let the adapter join a hidden 
network, see Use WPS to Let the Adapter Join a Hidden Network on 
page  11.
To use WPS to let the adapter join a WiFi network:
1.  Press and hold the  WPS button on the adapter for two seconds.
The adapter LED blinks.
2.  Within two minutes, press the  WPS button on your WiFi router or gateway.
The adapter joins the network, which can take a few minutes. 
The adapter LED lights amber for a 2.4 GHz WiFi connection and blue for \
a 5 GHz WiFi  connection.
Your settings are saved in a profile. Both NETGEAR genie and the Windows \
Wireless  Network Connection utility can use this profile. If the network informat\
ion does not 
change, the next time that you launch genie, the adapter connects automa\
tically to the 
network that it joined previously

.
Join a Network Using a Standalone Driver
For Windows 8.1, 8.0, 7, and Vista, you can install the Windows standalone driver without 
genie and use the Windows WLAN Autoconfig service to join a network. If you still use 
Windows XP, you can install the Windows driver without genie and use the Wireless \
Zero 
Configuration service to join a network.
Note:You do not need to install the standalone driver to use Windows 
WLAN Autoconfig service or Wireless Zero Configuration.
Note:The adapter provides the best performance with a USB 2.0 port but is 
compatible with a USB 1.1 port.