Netgear Rbk50 Orbi Ac3000 Tri Band Wifi System User Manual

							350 East Plumeria Drive
San Jose, CA 95134 
USA November 2016
202-11675-02
Orbi 
High-Performance AC3000 
Tri-band WiFi System
User Manual 
						

							 
2 Orbi High-Performance AC3000 Tri-band WiFi System 
Support
Thank you for purchasing this NETGEAR product. You can visit www.netgear.com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR 
support resources.
Conformity
For the current EU Declaration of Conformity, visit http://kb.netgear.com/app/answers/detail/a_id/11621.
Compliance
For regulatory compliance information, visit http://www.netgear.com/about/regulatory.
See the regulatory compliance document before connecting the power supply.
Trademarks
© NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are 
used for reference purposes only. 
						

							3
Contents
Chapter 1 Overview
Orbi Router and Satellite Overview  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  8
LED Behavior  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  9
Orbi Kit LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  9
Optional Orbi Add-On Satellite LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  10
Connect Your Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  10
Place Your Satellite  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  11
Place a Satellite From an Orbi Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  12
Place and Sync an Add-On Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  13
Chapter 2 Connect to the Network and Access the Router
Connect to the Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  15
Wired Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  15
WiFi Connection  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  15
WiFi Connection Using WPS  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  15
Labels  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  16
Types of Logins  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  16
Use a Web Browser to Access the Router  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  17
Automatic Internet Setup  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  17
Log In to the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  18
Change the Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  19
Access the Orbi Router With NETGEAR genie App . . . . . . . . . . . . . . . . . . . . . . . .  19
Chapter 3 Specify Your Internet Settings
Use the Internet Setup Wizard  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  21
Manually Set Up the Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  22
Specify an Internet Connection Without a Login . . . . . . . . . . . . . . . . . . . . . . .  22
Specify an Internet Connection That Uses a Login  . . . . . . . . . . . . . . . . . . . . .  23
Specify IPv6 Internet Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  25
Requirements for Entering IPv6 Addresses  . . . . . . . . . . . . . . . . . . . . . . . . . . .  26
Use Auto Detect for an IPv6 Internet Connection . . . . . . . . . . . . . . . . . . . . . .  26
Use Auto Config for an IPV6 Internet Connection . . . . . . . . . . . . . . . . . . . . . .  28
Set Up an IPv6 6rd Tunnel Internet Connection . . . . . . . . . . . . . . . . . . . . . . . .  29
Set Up an IPv6 6to4 Tunnel Internet Connection  . . . . . . . . . . . . . . . . . . . . . .  31
Set Up an IPv6 Pass Through Internet Connection  . . . . . . . . . . . . . . . . . . . . .  32
Set Up an IPv6 Fixed Internet Connection  . . . . . . . . . . . . . . . . . . . . . . . . . . . .  33
Set Up an IPv6 DHCP Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . .  34
Set Up an IPv6 PPPoE Internet Connection  . . . . . . . . . . . . . . . . . . . . . . . . . . .  36
Change the MTU Size  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  38 
						

							 
4 Orbi High-Performance AC3000 Tri-band WiFi System 
Chapter 4 Control Access to the Internet
Set Up Parental Controls  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  41
Allow or Block Access to Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  42
Use Keywords to Block Internet Sites  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  43
Delete Keywords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  44
Avoid Blocking on a Trusted Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  45
Block Services From the Internet  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  46
Manage Network Access Control Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  47
Schedule When to Block Internet Sites and Services . . . . . . . . . . . . . . . . . . . . . .  48
Set Up Security Event Email Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  48
Chapter 5 Optimize Performance
WiFi Multimedia Quality of Service  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  52
Improve Network Connections With Universal Plug N Play  . . . . . . . . . . . . . . . .  53
Chapter 6 Specify Network Settings
View or Change WAN Settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  56
Dynamic DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  57
Set Up a New Dynamic DNS Account  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  57
Specify a DNS Account That You Already Created  . . . . . . . . . . . . . . . . . . . . .  58
Change the Dynamic DNS Settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  59
Set Up a Default DMZ Server  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  60
Change the Router’s Device Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  61
Change the LAN TCP/IP Settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  62
Specify the IP Addresses That the Router Assigns . . . . . . . . . . . . . . . . . . . . . . . .  63
Disable the DHCP Server Feature in the Router . . . . . . . . . . . . . . . . . . . . . . . . . .  64
Manage Reserved LAN IP Addresses  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  65
Reserve an IP Address  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  65
Edit a Reserved IP Address  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  67
Delete a Reserved IP Address Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  67
Custom Static Routes  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  68
Set Up a Static Route  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  69
Edit a Static Route. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  70
Delete a Static Route  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  70
Specify Basic WiFi Settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  71
Change the WiFi Password or Security Level . . . . . . . . . . . . . . . . . . . . . . . . . .  72
Set Up a Guest WiFi Network  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  74
View or Change Advanced WiFi Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  75
Use the Router as a WiFi Access Point  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  76
Generate a New Backhaul Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  77
Chapter 7 Manage Your Network
Update the Router Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  79
Change the admin Password  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  80
Set Up Password Recovery  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  81 
						

							 
5  Orbi High-Performance AC3000 Tri-band WiFi System
Recover the admin Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  82
View Router Status  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  82
Display Internet Port Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  83
Check the Internet Connection Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  84
View and Manage Logs of Router Activity  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  85
View Devices Currently on the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  86
Monitor Internet Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  87
Manage the Router Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  88
Back Up Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  88
Erase the Current Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  89
Restore Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  90
Set Up Remote Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  90
Use Remote Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  92
Chapter 8 Customize Internet Traffic Rules for Ports
Port Forwarding to a Local Server  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  94
Set Up Port Forwarding to a Local Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  94
Add a Custom Port Forwarding Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  95
Edit a Port Forwarding Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  96
Delete a Port Forwarding Entry  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  97
Application Example: Make a Local Web Server Public . . . . . . . . . . . . . . . . . .  97
How the Router Implements the Port Forwarding Rule  . . . . . . . . . . . . . . . . .  98
Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  98
Add a Port Triggering Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  98
Enable Port Triggering  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Application Example: Port Triggering for Internet Relay Chat . . . . . . . . . . . 100
Chapter 9 Use VPN to Access Your Network
Set Up a VPN Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Specify VPN Service in the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Install OpenVPN Software  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Install OpenVPN Software on Your Windows Computer . . . . . . . . . . . . . . . . 104
Install OpenVPN Software on Your Mac Computer . . . . . . . . . . . . . . . . . . . . 107
Install OpenVPN Software on an iOS Device  . . . . . . . . . . . . . . . . . . . . . . . . . 107
Install OpenVPN Software on an Android Device . . . . . . . . . . . . . . . . . . . . . . 108
Use a VPN Tunnel on Your Windows Computer. . . . . . . . . . . . . . . . . . . . . . . . . . 109
Use VPN to Access Your Internet Service at Home  . . . . . . . . . . . . . . . . . . . . . . 110
Set Up VPN Client Internet Access in the Router . . . . . . . . . . . . . . . . . . . . . . 110
Block VPN Client Internet Access in the Router  . . . . . . . . . . . . . . . . . . . . . . . . . 111
Use a VPN Tunnel to Access Your Internet Service at Home . . . . . . . . . . . . . . . 112
Chapter 10 Troubleshooting
Quick Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Sequence to Restart Your Network  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
WiFi Settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Network Settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 
						

							 
6 Orbi High-Performance AC3000 Tri-band WiFi System 
The Router and Satellite Do Not Sync  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Cannot Log In to the Router  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Cannot Access the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Troubleshoot Internet Browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Troubleshoot PPPoE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
WiFi Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Troubleshoot Your Network Using the Ping Utility . . . . . . . . . . . . . . . . . . . . . . . 118
Test the LAN Path to Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Test the Path From Your Computer to a Remote Device. . . . . . . . . . . . . . . . 119
Appendix A Supplemental Information
Factory Settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Technical Specifications  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 
						

							7
1
1.   Overview
The Orbi™ High-Performance AC3000 Tri-band WiFi System creates dedicated high-speed WiFi 
connections to your Internet service. The Orbi system includes a router and a satellite. The 
router connects to your modem or gateway. The satellite extends the WiFi signal throughout your 
home.
This chapter contains the following sections:
•Orbi Router and Satellite Overview 
•LED Behavior 
•Connect Your Router 
•Place Your Satellite 
For more information about the topics covered in this manual, visit the support website at 
support.netgear.com. 
						

							Overview 8
Orbi High-Performance
 AC3000 Tri-band WiFi System 
Orbi Router and Satellite Overview
The top of the Orbi router is blue. The top of the Orbi satellite is white.
Router Satellite
1
2 561
8
8
2
6
57
7
34 4
Figure 1. Orbi router and satellite, front and back views
1. Ring LED (not shown in image) 5. USB port
2. Sync button (also used for WPS connection) 6. Power On/Off button and Power LED
3. Internet port (the Orbi satellite does not include  an Internet port) 7. DC Power connector
4. Ethernet ports 8. Reset button 
						

							Overview 9
 Orbi High-Performance
 AC3000 Tri-band WiFi System
LED Behavior
The Orbi kit comes with a router and a satellite. You can also purchase Add-On Orbi 
Satellites (sold separately). When you sync a satellite to the router, the LED behavior for a 
Satellite that comes in a kit is different from the LED behavior for add-on satellites. 
Orbi Kit LEDs
The following table describes the LED behavior for an Orbi router and Or\
bi satellite that are purchased together and come in the same kit.
Table 1.  Orbi kit router and satellite LED descriptions   
LEDLED Behavior
Power The Power LED is located above the  Power On/Off button on the rear 
panel.
•  Solid green .Power is on.
•  Solid amber . The 
 router or satellite is booting.
•  Blinking amber . Resetting to factory default settings.
•  Blinking red. The 
 firmware is corrupted. 
•  Off. Power is not supplied.
Router ring The ring LED is located on the top.
•  Pulsing white . 
 The router is booting or someone pressed the  Sync 
button.
•  Off. The 
 router finished booting and is working normally.
•  Solid white. 
 The router is resetting to factory default settings.
•  Solid magenta . 
 The router cannot connect to the Internet. See Cannot 
Access the Internet  on page  11 5.
Satellite ring This satellite is included when you buy an Orbi router. The ring LED is 
located on the top.
•  Pulsing white . The 
 satellite is booting.
•  Blue for 3 minutes . The 
 connection between the satellite and the 
router is good.
•  Amber for 3 minutes . The 
 connection between the satellite and the 
router is fair.
•  Magenta . 
 The satellite failed to sync to the router. See The Router and 
Satellite Do Not Sync  on page  11 4.
•  Off. 
The satellite synced to the router and is working normally. 
						

							Overview 10
Orbi High-Performance
 AC3000 Tri-band WiFi System 
Optional Orbi Add-On Satellite LEDs
You can purchase add-on Orbi satellites (sold separately) and add them \
to your Orbi network. 
Table 2.  Orbi Add-On Satellite LED description  
LEDLED Behavior
Power The Power LED is located above the Power On/Off button on the rear 
panel.
•  Solid green .Power is on.
•  Solid amber . The 
 satellite is rebooting.
•  Blinking amber . Resetting to factory default settings.
•  Blinking red . The 
 firmware is corrupted. 
•  Off. Power is not supplied.
Add-On Satellite ring  Optional Add-On Satellites are sold separately and can be added on to your 
Orbi network. 

The ring LED is located on the top.
•  Pulsing white. The 
 satellite is booting.
•  Solid white. 
 The satellite is ready to sync to the router (press the  Sync 
button).
•  Blue for 3 minutes. 
 The connection between the satellite and the 
router is good.
•  Amber for 3 minutes . The 
 connection between the satellite and the 
router is fair.
•  Magenta . 
 The satellite is not connected to the router or is not getting an 
IP address.
•  Off. 
The satellite synced to the router and is working normally.
Connect Your Router
To cable your router:
1.  Unplug your modem’
 s power, leaving the modem connected to the wall jack for your 
Internet service.
If your modem uses a battery backup, remove the battery.
2.  Plug in and turn on your modem.
If your modem uses a battery backup, put the battery back in.