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Netgear R7500v2 Nighthawk Dual Band Gigabit Wireless Router 802 11ac User Manual

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    							Nighthawk X4
    AC2350 Smart
    WiFi Router
    User Manual
    Model R7500v2
    August 2015
    202-11522-02
    350 E. Plumeria Drive
    San Jose, CA 95134
    USA 
    						
    							Support
    Thank you for purchasing this NETGEAR product.
    After installing your device, locate the serial number on the label of your product and use it to register your product
    at https://my.netgear.com.You must register your product before you can use NETGEAR telephone support.
    NETGEAR recommends registering your product through the NETGEAR webiste. For prodcut updates, additional
    documentation, and support, visit http://support.netgear.com.
    Phone (US & Canada only): 1-888-NETGEAR.
    Phone (Other Countries): Check the list of phone numbers at
    http://support.netgear.com/general/contact/default.aspx.
    Trademarks
    © NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non_NETGEAR
    trademarks are used for reference purposes only.
    Compliance
    For regulatory compliance information, visit http://www.netgear.com/about/regulatory. See the regulatory compliance
    document before connecting the power supply.
    2 
    						
    							Contents
    Chapter 1 Hardware Setup
    Unpack Your Router...............................................................................................9
    Top View.................................................................................................................9
    Rear Panel...........................................................................................................11
    Turn the LEDs On or Off..................................................................................12
    Attach the Antennas.............................................................................................12
    USB Ports on the Left Panel................................................................................13
    eSATA Port on the Right Panel............................................................................13
    Connect an eSATA Device..............................................................................14
    Position Your Router.............................................................................................14
    Cable Your Router................................................................................................15
    Chapter 2 Connect to the Network and Access the Router
    Connect to the Network.......................................................................................18
    Wired Connection............................................................................................18
    WiFi Connection Using WPS...........................................................................18
    WiFi Connection..............................................................................................18
    Label...............................................................................................................19
    Types of Logins....................................................................................................19
    Use a Web Browser to Access the Router...........................................................19
    Automatic Internet Setup.................................................................................19
    Log In to the Router........................................................................................21
    Change the Language.........................................................................................21
    Access the Router with NETGEAR genie Apps...................................................22
    Chapter 3 Specify Your Internet Settings
    Use the Internet Setup Wizard.............................................................................24
    Manually Set Up the Internet Connection............................................................24
    Specify an Internet Connection Without a Login.............................................25
    Specify an Internet Connection That Uses a Login.........................................26
    Specify IPv6 Internet Connections.......................................................................28
    Requirements for Entering IPv6 Addresses.........................................................30
    Use Auto Detect for an IPv6 Internet Connection...........................................30
    Use Auto Config for an IPv6 Internet Connection...........................................32
    Set Up an IPv6 6to4 Tunnel Internet Connection............................................33
    Set Up an IPv6 Pass Through Internet Connection.........................................35
    Set Up an IPv6 Fixed Internet Connection......................................................35
    Set Up an IPv6 DHCP Internet Connection....................................................37
    Set Up an IPv6 PPPoE Internet Connection...................................................39
    Change the MTU Size..........................................................................................41
    3 
    						
    							Chapter 4 Optimize Performance
    Use Dynamic QoS to Optimize Internet Traffic Management...............................45
    Enable Dynamic QoS......................................................................................45
    Enable or Disable the Automatic QoS Database Update................................46
    Manually Update the Dynamic QoS Database................................................47
    Participate in Dynamic QoS Analytics.............................................................47
    Improve Network Connections With Universal Plug and Play..............................48
    Wi-Fi Multimedia Quality of Service.....................................................................49
    Chapter 5 Control Access to the Internet
    Set Up Parental Controls.....................................................................................52
    Allow or Block Access to Your Network................................................................53
    Manage Network Access Control Lists................................................................55
    Delete Keywords From the Blocked List...............................................................56
    Use Keywords to Block Internet Sites..................................................................57
    Block Services From the Internet.........................................................................58
    Schedule When to Block Internet Sites and Services..........................................60
    Avoid Blocking on a Trusted Computer................................................................61
    Set Up Security Event Email Notifications...........................................................61
    Chapter 6 Share Storage Devices Attached to the Router
    Connect an eSATA Device to the Router.............................................................65
    USB Device Requirements..................................................................................65
    Connect a USB Device to the Router...................................................................65
    Access a Storage Device That Is Connected to the Router From a Mac.............66
    Access a Storage Device Connected to the Router From a Windows Computer.68
    Map a USB Device to a Windows Network Drive.................................................68
    Back Up Windows Computers With ReadySHARE Vault.....................................69
    Back Up Mac Computers With Time Machine......................................................69
    Set Up a USB Hard Drive on a Mac................................................................69
    Prepare to Back Up a Large Amount of Data..................................................70
    Use Time Machine to Back Up Onto a Storage Device...................................71
    Control Access to a Storage Device....................................................................72
    Use FTP Within the Network................................................................................73
    View or Change Network Folders on a Device.....................................................74
    Add a Network Folder on a Storage Device.........................................................75
    Edit a Network Folder on a Storage Device.........................................................76
    Approve USB Devices..........................................................................................77
    Safely Remove a USB Device..............................................................................78
    Chapter 7 Access Storage Devices Through the Internet
    Access Storage Devices Through the Internet.....................................................81
    Set Up FTP Access Through the Internet............................................................82
    Access Storage Devices Through the Internet with FTP.....................................82
    Dynamic DNS......................................................................................................83
    Your Personal FTP Server...................................................................................83
    Set Up a New Dynamic DNS Account.............................................................84
    4 
    						
    							Specify a DNS Account That You Already Created.........................................85
    Change the Dynamic DNS Settings................................................................86
    Set Up Your Personal FTP Server........................................................................87
    Chapter 8 Use the Router as a Media Server
    Specify ReadyDLNA Media Server Settings........................................................89
    Play Music From a Storage Device With iTunes Server.......................................89
    Play Media From a USB Device on TiVo..............................................................91
    Set Up the Router to Work With TiVo..............................................................91
    Play Videos......................................................................................................92
    Play Music or View Photos..............................................................................92
    Copy TiVo Files to a Computer........................................................................93
    Chapter 9 Share a USB Printer
    Install the Printer Driver and Cable the Printer....................................................95
    Download the ReadySHARE Printer Utility..........................................................95
    Install the ReadySHARE Printer Utility................................................................95
    Use the Shared Printer........................................................................................97
    Print Using the Shared Printer.............................................................................98
    View or Change the Status of a Printer................................................................98
    Use the Scan Feature of a Multifunction USB Printer..........................................99
    Change NETGEAR USB Control Center Settings.............................................100
    Change the Language.......................................................................................102
    Specify the Time-Out.........................................................................................103
    Chapter 10 Manage Your Network
    Update the Router Firmware..............................................................................106
    Change the admin Password.............................................................................106
    Set Up Password Recovery...............................................................................107
    Recover the admin Password............................................................................108
    View Router Status............................................................................................109
    Display Internet Port Statistics...........................................................................110
    Check the Internet Connection Status...............................................................111
    View and Manage Logs of Router Activity.........................................................112
    Monitor Internet Traffictraffic metering................................................................113
    Custom Static Routes........................................................................................115
    Set Up a Static Route....................................................................................116
    Edit a Static Route........................................................................................117
    Delete a Static Route....................................................................................117
    View Devices Currently on the Network.............................................................118
    Manage the Router Configuration File...............................................................119
    Back Up Settings...........................................................................................119
    Restore Configuration Settings.....................................................................120
    Erase the Current Configuration Settings......................................................120
    Remote Management........................................................................................121
    Use Remote Access..........................................................................................123
    5 
    						
    							Chapter 11 Network Settings
    View or Change WAN Settings..........................................................................125
    Set Up a Default DMZ Server............................................................................126
    Change the Router’s Device Name....................................................................127
    Change the LAN TCP/IP Settings......................................................................128
    Specify the IP Addresses That the Router Assigns...........................................130
    Disable the DHCP Server Feature in the Router...............................................131
    Manage Reserved LAN IP Addresses...............................................................132
    Reserve an IP Address.................................................................................132
    Edit a Reserved IP Address..........................................................................133
    Delete a Reserved IP Address Entry............................................................133
    Use the WPS Wizard for WiFi Connections.......................................................134
    Specify Basic WiFi Settings...............................................................................134
    Change the WiFi Mbps Settings.........................................................................137
    Change the WiFi Password or Security Level....................................................138
    Enable a WiFi Video Network.............................................................................139
    Set Up a Guest WiFi Network............................................................................139
    Enable a Video Guest WiFi Network..................................................................141
    Control the Wireless Radios...............................................................................142
    Use the WiFi On/Off Button...........................................................................142
    Enable or Disable the Wireless Radios.........................................................142
    Set Up a Wireless Schedule..............................................................................143
    Specify WPS Settings........................................................................................144
    Use the Router as a Wireless Access Point.......................................................145
    Use the Router in Bridge Mode..........................................................................147
    Chapter 12 Use VPN to Access Your Network
    Set Up a VPN Connection..................................................................................151
    Specify VPN Service in the Router....................................................................151
    Install OpenVPN Software on Your Computer....................................................152
    Use a VPN Tunnel..............................................................................................155
    Use VPN to Access the Router’s USB Device and Media..................................156
    Use VPN to Access Your Internet Service at Home...........................................157
    Set Up VPN Client Internet Access in the Router.........................................157
    Block VPN Client Internet Access in the Router............................................158
    Use a VPN Tunnel to Access Your Internet Service at Home........................159
    Chapter 13 Specify Internet Port Settings
    Set Up Port Forwarding to a Local Server.........................................................161
    Add a Custom Port Forwarding Service.............................................................163
    Edit a Port Forwarding Service..........................................................................164
    Delete a Port Forwarding Entry..........................................................................164
    Application Example: Make a Local Web Server Public.....................................165
    How the Router Implements the Port Forwarding Rule......................................165
    Set Up Port Triggeringport triggering.................................................................166
    Add a Port Triggering Service........................................................................166
    Enable Port Triggering...................................................................................168
    6 
    						
    							Application Example: Port Triggering for Internet Relay Chat port triggering.169
    Chapter 14 Troubleshooting
    Quick Tips..........................................................................................................171
    Sequence to Restart Your Network...............................................................171
    Check Ethernet Cable Connections..............................................................171
    Wireless Settings...........................................................................................171
    Network Settings...........................................................................................171
    Troubleshoot with the LEDs...............................................................................171
    Standard LED Behavior When the Router Is Powered On............................172
    Power LED Is Off or Blinking.........................................................................172
    Power LED Stays Amber...............................................................................172
    LEDs Never Turn Off.....................................................................................172
    Internet or Ethernet Port LEDs Are Off.........................................................173
    WiFi LED Is Off..............................................................................................173
    You Cannot Log In to the Router........................................................................173
    You Cannot Access the Internet.........................................................................174
    Troubleshoot PPPoE..........................................................................................176
    Troubleshoot Internet Browsing.........................................................................176
    Changes Are Not Saved....................................................................................177
    Troubleshoot Wireless Connectivity...................................................................177
    Troubleshoot Your Network Using the Ping Utility..............................................178
    Test the LAN Path to Your Router..................................................................178
    Test the Path from Your Computer to a Remote Device................................179
    Chapter 15 Supplemental Information
    Factory Settings.................................................................................................181
    Technical Specifications.....................................................................................182
    7 
    						
    							1
    Hardware Setup
    The Nighthawk X4 AC2350 Smart WiFi Router with four high-performance antennas and quad-stream X4
    architecture combines four WiFi streams to deliver WiFi connection speeds of up to 1.73 Gbps, and a combined
    speed of 2.33 Gbps:
    •600 Mbps WiFi speed on the 2.4 GHz band
    •1.73 Gbps on the 5 GHz band
    Nighthawk X4 is ideal for homes with a high volume of network and Internet traffic from gaming and streaming.
    With dynamic QoS, the router optimizes performance based on the application and the device, and automatically
    performs cloud updates to optimize the most popular applications and services.
    Nighthawk X4 also provides fast central storage, backup, and streaming to every device in your home with
    two USB 3.0 ports (10 times faster than USB 2.0) and an eSATA port. Sharing content across your network
    is easy, from accessing stored photos and music to printing wirelessly. Stream your stored media files on any
    device anywhere on the network. Share your music with AirPlay-compatible devices from a USB hard drive
    connected to the router. Use the free NETGEAR ReadySHARE Vault app to back up your Windows computers
    to a USB hard drive connected to Nighthawk X4.
    This chapter contains the following sections:
    •Unpack Your Router on page 9
    •Top View on page 9
    •Rear Panel on page 11
    •Attach the Antennas on page 12
    •USB Ports on the Left Panel on page 13
    •eSATA Port on the Right Panel on page 13
    •Position Your Router on page 14
    •Cable Your Router on page 15
    For more information about the topics covered in this manual, visit the support website at
    http://support.netgear.com.
    8 
    						
    							Unpack Your Router
    Your package contains the following items.
    Figure 1. Package contents
    Top View
    The status LEDs and buttons are located on the top of the router.
    Figure 2. Router LEDs and buttons
    Hardware Setup
    9 
    						
    							Table 1. LED and button descriptions
    DescriptionLED
    Power•Solid amber.The router is starting.
    •Blinking amber.The firmware is upgrading, or the Reset button was
    pressed.
    •Solid white.The router is ready.
    •Blinking white.The firmware is corrupted.
    •Off. Power is not supplied to the router.
    Internet•Solid white.The Internet connection is ready.
    •Solid amber.The router detected an Ethernet cable connection to the
    modem.
    •Off. No Ethernet cable is connected between the router and the modem.
    2.4 GHz WiFi•Solid white.The 2.4 GHz WiFi radio is operating.
    •Blinking.The router is sending or receiving WiFi traffic.
    •Off.The 2.4 GHz WiFi radio is off.
    5 GHz WiFi•Solid white.The 5 GHz WiFi radio is operating.
    •Blinking.The router is sending or receiving WiFi traffic.
    •Off.The 5 GHz WiFi radio is off.
    USB 3.0 port 1 and USB 3.0
    port 2
    •Solid white. A USB device is connected and is ready.
    •Blinking. A USB device is plugged in and is trying to connect.
    •Off. No USB device is connected, or someone clicked the Safely Remove
    Hardware button and it is now safe to remove the attached USB device.
    eSATA•Solid white. An eSATA device is connected and is ready.
    •Blinking. An eSATA device is plugged in and is trying to connect.
    •Off. No eSATA device is connected.
    The LED color indicates the speed: white for Gigabit Ethernet connections and
    amber for 100 Mbps or 10 Mbps Ethernet connections.
    Ethernet ports 1–4
    Hardware Setup
    10 
    						
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