Netgear R7300dst Nighthawk Dst Ac1900 Dst Router User Manual

DST Router Troubleshooting 
251  Nighthawk DST AC1900 DST Router and DST Adpater Model R7300DST
•If you are using an Ethernet-connected computer, check the Ethernet connection 
between the computer and the DST router.
•If the computer is set to a static or fixed IP address (this setting is uncommon), change it 
to obtain an IP address automatically from the DST router.
•Make sure that the IP address of your computer is on the same subnet as the DST router. 
If you are using the recommended addressing...

DST Router Troubleshooting 
252 Nighthawk DST AC1900 DST Router and DST Adpater Model R7300DST 
If your DST router cannot obtain an IP address from the ISP, you might need to force your 
cable or DSL modem to recognize your new DST router by restarting your network. For more 
information, see 
Sequence to Restart Your Network on page 248.
If your DST router is still unable to obtain an IP address from the ISP, the problem might be 
one of the following:
•If your Internet service provider (ISP) might...

DST Router Troubleshooting 
253  Nighthawk DST AC1900 DST Router and DST Adpater Model R7300DST
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and 
password are case-sensitive.
The BASIC Home page displays.
4. Click the ADVANCED tab.
5. Click the Connection Status button. 
6. Check the Connection Status display to see if your PPPoE connection is up and working.
7. If the DST...

DST Router Troubleshooting 
254 Nighthawk DST AC1900 DST Router and DST Adpater Model R7300DST 
Changes Not Saved
If the DST router does not save the changes you make in the DST router interface, check the 
following:
•When entering configuration settings, always click the Apply button before moving to 
another page or tab, or your changes are lost. 
•Click the Refresh or Reload button in the web browser. The changes might have 
occurred, but the old settings might be in the web browser’s cache.
WiFi...

DST Router Troubleshooting 
255  Nighthawk DST AC1900 DST Router and DST Adpater Model R7300DST
Test the LAN Path to Your DST Router
You can ping the DST router from your computer to verify that the LAN path to your DST 
router is set up correctly.
To ping the DST router from a Windows computer:
1. From the Windows toolbar, click Start and select Run.
2. In the field provided, type ping followed by the IP address of the DST router, as in this 
example:
ping www.routerlogin.net
3. Click the OK button....

DST Router Troubleshooting 
256 Nighthawk DST AC1900 DST Router and DST Adpater Model R7300DST 
where  is the IP address of a remote device such as your ISP DNS server.
If the path is functioning correctly, messages like those shown in Test the LAN Path to Your 
DST Router on page 255 display.
If you do not receive replies, check the following:
•Make sure that the IP address of your DST router is listed as the default gateway on your 
computer. If DHCP assigns the IP configuration of your computers, this...

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19
19.   DST Adapter Troubleshooting
You can take various steps to diagnose and solve problems that you might encounter.
The first step in troubleshooting your DST adapter is to check the LEDs. After you plug in the 
DST adapter, the following sequence of events occurs:
1. The Power LED lights.
2. After approximately 10 seconds, verify the following:
•The Power LED is solid green. The device is powered on.
•If the device is connected to a Powerline network, the Pick A Plug LED is lit.
•If the...

DST Adapter Troubleshooting 
258 Nighthawk DST AC1900 DST Router and DST Adpater Model R7300DST 
LEDs Are Off When the DST Adapter Is Plugged In
A common reason the LEDs are off is that power is not being provided to the DST adapter.
Make sure that power is supplied to the electrical outlet, and that the DST adapter is not 
plugged into an extension cord, power strip, or surge protector.
Power LED Is Off
If the Power LED is off, the adapter is not receiving electrical power. You can try various...

DST Adapter Troubleshooting 
259  Nighthawk DST AC1900 DST Router and DST Adpater Model R7300DST
Press the Factory Reset button on each DST adapter for two seconds to return the device to 
its factory default settings. 

260
A
A.   DST Router Supplemental 
Information
This appendix covers the following topics: 
•Factory Settings 
•Technical Specifications