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Netgear R6900 Nighthawk Ac1900 Smart Wifi Router User Manual

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    							•
    Is your router too far from your computer or too close? Place your computer near the router but at least 6 feet
    (1.8 meters) a
    way and see whether the signal strength improves.
    • Are objects between the router
     and your computer blocking the WiFi signal?
    Troubleshoot Your Network Using the Ping Utility Most network devices and routers contain a ping utility that sends an echo request packet to the designated device.
    The device then responds with an echo reply. You can easily troubleshoot a network using the ping utility in your
    computer or workstation.
    Test the LAN Path to Your Router
    You can ping the router from your computer to verify that the LAN path to your router is set up correctly.
    T
    
    o ping the router from a Windows computer: 1.
    From the Windows toolbar, click the Start
     button and select Run.
    2. In the field pro
    vided, type 
    ping followed by the IP address of the router, as in this example:
    ping www
    .routerlogin.net
    3. Click the 
    OK button.
    You see a message like this one:
    Pinging  with 32 bytes of data
    If the path is working, you see this message:
    Reply from < IP address >: bytes=32 time=NN ms TTL=xxx
    If the path is not working, you see this message:
    Request timed out
    If the path is not functioning correctly, one of the following problems might be present:
    • Wrong physical connections
    For a wired connection, make sure that the numbered LAN port LED is lit for the port to which you are connected.
    Check that the appropriate LEDs are lit for your network devices. If your router and computer are connected to
    a separ
    
    ate Ethernet switch, make sure that the link LEDs are lit for the switch ports that are connected to your
    computer and 
    router.
    • Wrong netw
    ork configuration
    Verify that the Ethernet card driver software and TCP/IP software are both installed and configured on your
    computer.
    Verify that the IP address for your router and your computer are correct and that the addresses are on the same
    subnet. Troubleshooting
    241
    Nighthawk AC1900 Smart WiFi Router Model R6900 
    						
    							Test the Path From Your Computer to a Remote Device
    To test the path from your computer to a remote device: 1.
    From the Windows toolbar, click the Start button and select Run.
    2. In the 
    Windows Run window, type
    ping -n 10 
    where 
     is the IP address of a remote device such as your ISP DNS server.
    If the path is functioning correctly, messages display that are similar to those shown in Test the LAN Path to
    Y
    
    our Router on page 241
    .
    3. If you do not receive replies, check the following:
    •Check to see that IP address of your 
    router is listed as the default gateway for your computer. If DHCP
    assigns the IP configuration of your computers, this information is not visible in your computer Network
    Control Panel. Verify that the IP address of the router
     is listed as the default gateway.
    • Check to see that the network address of your computer (the portion of the IP address specified by the
    subnet mask) is different from the network address of the remote device.
    • Check to see that your cable or DSL modem is connected and functioning.
    • If your ISP assigned a host name to your computer, enter that host name as the account name on the
    Internet Setup page.
    • Your ISP might be rejecting the Ethernet MAC addresses of all but one of your computers.
    Many broadband ISPs restrict access by allowing traffic only from the MAC address of your broadband modem.
    Some ISPs additionally restrict access to the MAC address of a single computer connected to that modem. If
    your ISP does this, configure your 
    router to “clone” or “spoof ” the MAC address from the authorized computer. Troubleshooting
    242
    Nighthawk AC1900 Smart WiFi Router Model R6900 
    						
    							16
    Supplemental Information
    This appendix includes technical information about your router.
    The appendix covers the following topics:
    •Factory Settings on page 244
    • T
    echnical Specifications
     on page 247 243 
    						
    							Factory Settings
    You can reset the router to the factory default settings that are shown in the following table.
    F
    or more information about resetting the 
    router to its factory settings, see Return the Router to Its Factory Default
    Settings
     on page 191.
    T
    able 4. R6900 router factory default settings Default Behavior
    Feature
    Router login
    www.routerlogin.net (or www.routerlogin.com or 192.168.1.1)
    User login URL
    admin
    User name (case-sensitive)
    password
    Login password (case-sensitive)
    Internet connection
    Use default hardware address
    WAN MAC address
    Determined by the protocol that is used for the Internet connection (see Manage the MTU
    Size on page 47)
    W
    
    AN MTU size
    Autosensing
    Port speed
    Local network (LAN)
    192.168.1.1
    LAN IP address
    255.255.255.0
    Subnet mask
    Enabled
    DHCP server
    192.168.1.2 to 192.168.1.254
    DHCP range
    192.168.1.2
    DHCP starting IP address
    192.168.1.254
    DHCP ending IP address
    Disabled
    DMZ
    •North America: Pacific Standard Time
    • Europe: GMT
    • Other continents: Varies by region
    Time zone Supplemental Information
    244
    Nighthawk AC1900 Smart WiFi Router Model R6900 
    						
    							Default Behavior
    Feature
    Disabled
    Time adjusted for daylight saving time
    Firewall and WAN security
    Disabled (except traffic on port 80, the HTTP port)
    Inbound (communications coming in from
    the Internet)
    Enabled (all)
    Outbound (communications going out to
    the Internet)
    Disabled
    Source MAC filtering
    Enabled
    Port Scan and DoS Protection
    Disabled
    Respond to Ping on Internet Port
    Disabled
    IGMP Proxying
    Enabled
    SIP ALG
    Main WiFi network
    Enabled
    WiFi communication
    See product label
    SSID name
    WPA2-PSK (AES)
    Security
    See product label
    WiFi passphrase
    •North America: United States
    • Europe: Europe
    • Other continents: Varies by region
    Country/region
    Auto for the 2.4 GHz band and 153 for the 5 GHz band.
    The available channels depend on the region.
    RF channel Supplemental Information
    245
    Nighthawk AC1900 Smart WiFi Router Model R6900 
    						
    							Default Behavior
    Feature
    Auto Throughput can vary. Network conditions and environmental factors,
    including volume of network traffic, building materials and
    construction, and network overhead, affect the data throughput
    rate.
    Note
    Transmission speed
    •Up to 600 Mbps at 2.4 GHz
    • Up to 1300 Mbps at 5 GHz
    Operating mode
    100%, nonconfigurable
    Transmit power
    Guest WiFi network
    Disabled
    WiFi communication
    •2.4 GHz band: NETGEAR_Guest
    • 5 GHz band: NETGEAR-5G_Guest
    SSID name
    None (open network)
    Security
    Disabled
    Allow guests to access main network
    General WiFi settings
    100%, nonconfigurable
    Radio transmission power
    Enabled
    20/40 MHz coexistence
    2346
    Fragmentation length
    2347
    CTS/RTS threshold
    Long Preamble
    Preamble mode
    WPS
    Enabled
    WPS capability Supplemental Information
    246
    Nighthawk AC1900 Smart WiFi Router Model R6900 
    						
    							Default Behavior
    Feature
    Enabled; see the router’s web page (select ADVANCED > Advanced Setup > Wireless
    Settings)
    Router’
    s PIN
    Enabled
    Keep Existing Wireless Settings
    Technical Specifications
    Table 5. R6900 router specifications Description
    Feature
    TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, Dynamic DNS, UPnP, and SMB
    Data and routing protocols
    •North America: 120V, 60 Hz, input
    • All regions: 12V @ 3.5A output
    Power adapter
    Dimensions: 280 x 182 x 49 mm (11 x 7.17 x 1.9 in.)
    Dimensions
    Weight: 430 g (0.94 lb)
    Weight
    0° to 40°C  (32º to 104ºF)
    Operating temperature
    90% maximum relative humidity, noncondensing
    Operating humidity
    FCC Part 15 Class B
    Electromagnetic emissions
    Four RJ-45 ports supporting 10BASE-T, 100BASE-TX, and 1000BASE-T
    LAN
    One RJ-45 port supporting 10BASE-T, 100BASE-TX, and 1000BASE-T
    WAN
    Maximum WiFi signal rate complies with the IEEE 802.11 standard. NETGEAR makes no express or implied representations or
    warranties about this product’s compatibility with any future WiFi
    standards. 802.11ac 1300 Mbps is approximately 3x faster than
    802.11n 450 Mbps. Up to 1300 Mbps WiFi speeds achieved when
    connecting to other 802.11ac 1300 Mbps devices.
    Note
    WiFi
    Auto-rate sensing
    Radio data rates Supplemental Information
    247
    Nighthawk AC1900 Smart WiFi Router Model R6900 
    						
    							Description
    Feature
    •IEEE 802.11 b/g/n 2.4 GHz
    • IEEE 802.11 a/n/ac 5.0 GHz
    Data encoding standards
    Limited by the amount of WiFi network traffic generated by each node (typically 50–70
    nodes)
    Maximum computers per WiFi network
    •2.4 GHz band
    •US: 2.412–2.462 GHz
    • Europe: 2.412–2.472 GHz
    • Australia: 2.412–2.472 GHz
    • Japan: 2.412–2.472 GHz
    • 5 GHz band
    •US: 5.18–5.24 + 5.745–5.825 GHz
    • Europe: 5.18–5.24 GHz
    • Australia: 5.18–5.24 + 5.745–5.825 GHz
    • Japan: 5.18–5.24 GHz
    Operating frequency range
    WPA2-PSK, WPA-PSK, WPA/WPA2 (mixed mode), WPA/WPA2 Enterprise, and WEP
    802.11 security Supplemental Information
    248
    Nighthawk AC1900 Smart WiFi Router Model R6900 
    						
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