Netgear Pr2000 Trek N300 Travel Router And Range Extender User Manual

							Troubleshooting 
141  Trek N300 Travel Router and Range Extender PR2000
•Check that your computer has the IP address of your Trek listed as the default gateway. If 
the IP configuration of your computer is assigned by DHCP, this information is not visible 
in your computer’s Network Control Panel. Verify that the IP address of the Trek is listed 
as the default gateway.
•Check to see that the network address of your computer (the portion of the IP address 
specified by the subnet mask) is different from the network address of the remote device.
•Check that your cable or DSL modem is connected and functioning.
•If your ISP assigned a host name to your computer, enter that host name as the account 
name in the Internet Setup screen.
•Your ISP might be rejecting the Ethernet MAC addresses of all but one of your 
computers.
Many broadband ISPs restrict access by allowing traffic only from the MAC address of your 
broadband modem. If your ISP additionally restricts access to the MAC address of a single 
computer connected to that modem, configure your Trek to “clone” or “spoof” the MAC 
address from the authorized computer.  
						

							142
A
A.   Supplemental Information
View the Trek specs
This appendix covers the following topics: 
•Factory Settings 
•Technical Specifications  
						

							 Supplemental Information
143  Trek N300 Travel Router and Range Extender PR2000
Factory Settings
You can return the Trek to its factory settings. Use the end of a paper clip or a similar object 
to press and hold the Reset button for at least seven seconds. The Trek resets, and returns 
to the factory configuration settings shown in the following table.
Table 4.  Factory default settings  
FeatureDefault Behavior
Router loginUser login URLwww.routerlogin.com or www.routerlogin.net
User name (case-sensitive)admin (printed on product label)
Login password (case-sensitive)password (printed on product label)
Internet 
connectionWAN MAC addressUse default hardware address
WAN MTU size1500
Port speed10/100 Mbps Autosensing
Local network 
(LAN)LAN IP192.168.168.1 (printed on product label)
Subnet mask255.255.255.0
DHCP serverEnabled
DHCP range192.168.168.2 to 192.168.168.200
Allow a registrar to configure this 
routerEnabled
DHCP starting IP address192.168.168.2
DHCP ending IP address192.168.168.200
DMZDisabled
Time zoneGMT-8 for NA
GMT+1 for GR, PE, UK
GMT+4 for RU
GMT+7 for PR
GMT+10 for AU
Time zone adjusted for daylight 
saving timeDisabled
SNMPDisabled
FirewallInbound (communications coming 
in from the Internet)Disabled (except traffic on port 80, the HTTP port)
Outbound (communications going 
out to the Internet)Enabled (all)
Source MAC filteringDisabled 
						

							 Supplemental Information
144 Trek N300 Travel Router and Range Extender PR2000 
Technical Specifications
WirelessWireless communicationEnabled
Preset SSID nameSee Trek label
Security option passwordPreset password (see Trek label)
Broadcast SSIDEnabled
Transmission speedAuto
Note:Maximum wireless signal rate derived from IEEE 
Standard 802.11 specifications. Actual throughput varies. 
Network conditions and environmental factors, including 
volume of network traffic, building materials and 
construction, and network overhead, lower actual data 
throughput rate.
Country/regionUnited States in the US; otherwise, varies by region
RF channel2.4 GHz: Auto
Operating modeUp to 300 Mbps
Data rateBest
Output powerFull
Table 5.  PR2000 Trek specifications  
FeatureDescription
Data and routing protocolsTCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP, Bigpond, Dynamic DNS, UPnP, 
and SMB
Power adapterNo power adapter.
Input alternating current: 100–240V 50–60 Hz, 0.3A
Dimensions3.39 in. x 3.31 in. x 1.30 in. (86.5 mm x 86.2 mm x 32 mm)
Weight0.355 lb (161 g), excluding plug
Operating temperature0° to 40°C (32º to 104ºF)
Operating humidity90% maximum relative humidity, noncondensing
Electromagnetic emissionsFCC Part 15 Class B
VCCI Class B
EN 55 022 (CISPR 22), Class B
LAN10BASE-T or 100BASE-Tx, RJ-45
WAN10BASE-T or 100BASE-Tx, RJ-45
Table 4.  Factory default settings  (continued)
FeatureDefault Behavior 
						

							 Supplemental Information
145  Trek N300 Travel Router and Range Extender PR2000
WirelessMaximum wireless signal rate complies with the IEEE 802.11 standard. See the 
entry for Transmission speed in 
Table 4 on page 143.
Radio data ratesAuto Rate Sensing
Data encoding standardsIEEE 802.11n version 2.0 
IEEE 802.11n, IEEE 802.11g, IEEE 802.11b 2.4 GHz
Maximum computers per 
wireless networkLimited by the amount of wireless network traffic generated by each node 
(typically 50–70 nodes).
Operating frequency range2.4 GHz
2.412–2.462 GHz (US) 
2.412–2.472 GHz (Japan) 
2.412–2.472 GHz (Europe ETSI)
802.11 securityWPA-PSK, WPA2-PSK, WEP, and WPA/WPA2 PSK.
Table 5.  PR2000 Trek specifications  (continued)
FeatureDescription 
						

							146
Index
A
access control
turning on 118
access, remote 123
active static route 122
address reservation 62
alerts, emailing 95
ALG (Application Layer Gateway) 55
applications, QoS for 67
approved USB devices 73, 80
attached devices 48
authentication, required by mail server 96
automatic firmware checking 110
automatic Internet connection 53
B
backing up configuration 108, 109, 110
bandwidth control, QoS 66
blocking services 92
box contents 8
bridge, WiFi, setting up 21
C
cables, checking 131
cellular connection, setting up 23
changes not saved, router 137
configuration file 108
connecting wirelessly
operating range 8
to hotspot 15
connection status 102
country setting 52
crossover cable 132
CTS/RTS Threshold 113
D
data packets, fragmented 57
date and time 138
daylight saving time 138
default DMZ server 55
default factory settings
list of 143
restoring 109
default gateway 103
denial of service (DoS) attacks 54
denial of service (DoS) protection 91
devices, attached 48
DHCP server 60, 103
DMZ server 55
DNS addresses
primary 39, 41
secondary 39, 41
troubleshooting 135
viewing 100, 103
DoS (denial of service) attacks 54
Dynamic DNS 119
Dynamic Host Configuration Protocol (DHCP) 60
DynDNS.org 119
E
electromagnetic emissions 144
email notices 95
encryption keys 46
erasing configuration 109
Ethernet cables, checking 131
F
factory default settings
list of 143
restoring 109
file sharing 81
firmware version 99
firmware, upgrading 29, 110
fragmentation length 113
fragmented data packets 57
G
gateway IP address 39, 41
gateway, default 103 
						

							 
147  Trek N300 Travel Router and Range Extender PR2000
genie, NETGEAR
setup, initial 27
using after installation 28
H
hardware version 99
host name 38
I
IGMP proxy 55
Internet connection
setting up 37, 39, 42, 43
status 102
troubleshooting 28, 134
Internet LED
description 11
troubleshooting 132
Internet port
Setup Wizard 53
viewing settings 99
Internet service provider (ISP) 26
Internet services, blocking access 92
IP addresses
DHCP 26
gateway 39, 41
reserved 60, 62
viewing 99
L
LAN port, viewing settings 99
LAN setup 58
language setting 52
large files, sharing 82
lease, DHCP 103
LEDs
described 11
troubleshooting 131
logging in 26, 28
logs 95
M
MAC address, QoS for 68
mail server, outgoing 95
maintenance settings 97
managing router remotely 123
maximum transmit unit (MTU) size 57
metric values, static routes 122
mixed mode security options 47
mobile broadband connection 23
MTU (maximum transmit unit) size 57
multicasting 60
N
NAT (Network Address Translation) 55
NETGEAR genie
setup, initial 27
using after installation 28
Network Time Protocol (NTP) 138
network, correct settings, checking 131
network, restarting 131
O
online games, QoS for 67
open NAT 55
outgoing mail server 95
P
packets
fragmented 57
transmitted and received 102
passphrase, WPA security 47
password
changing 29
recovering 30
restoring 139
photos, sharing 82
ping
responding to 55
troubleshooting 140
Point-to-Point Tunneling Protocol (PPTP), connection 
status
 104
port filtering 92
port numbers 92
port status, viewing 102
positioning the router 8
Power LED
description 11
troubleshooting 132
PPPoE (PPP over Ethernet) 104, 135
PPTP (Point-to-Point Tunneling Protocol), connection 
status
 104
Preamble mode 113
preset security 44
passphrase 47
pre-shared key 46 
						

							 
148 Trek N300 Travel Router and Range Extender PR2000 
primary DNS addresses 39, 41
printing files and photos 82
prioritizing traffic 65
private static route 122
public WiFi hotspots 15
Q
QoS (Quality of Service) 64–??
R
range extender 17
range of wireless connections 8
ReadySHARE access 72, 85
received packets 102
recovering administrative password 30
releasing and renewing connection status 104
remote management 123
reserved IP addresses 60, 62
restarting network 131
restoring default factory settings 109, 139
RIP (Router Information Protocol)
setting up 60
static routes 122
router status, viewing 98
S
scheduling service blocking 94
secondary DNS addresses 39, 41
secured NAT 55
security 44, 46, 91
security options 46
security PIN 34
sending logs by email 95
services blocking 92
Session Initiation Protocol Application Layer Gateway (SIP 
ALG)
 55
setting up Trek 27, 52
Setup Wizard 52, 53
sharing files 81
SIP ALG (Session Initiation Protocol Application Layer 
Gateway)
 55
SMTP server 95
software version 99
SSID, described 45
static routes 120
statistics, traffic 101
system up time 101
T
technical support 2
Temporal Key Integrity Protocol (TKIP) 46
time of day 138
trademarks 2
traffic
prioritizing 65
statistics, viewing 101
traffic metering 126
transmitted packets 102
troubleshooting 130, 133, 137, 138
U
Universal Plug and Play (UPnP) 125
up time, system 101
upgrading firmware 29, 110
uplink bandwidth 66
USB
advanced configuration 74
drive requirements 72
file sharing 81
ReadySHARE access 72, 85
remote computer connection 84
specifying approved devices 80
unmounting USB drive 72
USB devices, approved 73, 80
USB LED
description 12
user-defined services 92
V
versions, firmware, hardware, and language 99
VoIP (Voice over IP) 55
W
WAN IP address, troubleshooting 134
WAN port, viewing settings 99
WAN setup 54
WiFi bridge, setting up 21
WiFi hotspot, connecting to 15
WiFi LED
description 12
troubleshooting 132, 134
WiFi LED, troubleshooting 133
Wi-Fi Multimedia (WMM) 64
Wi-Fi Protected Setup (WPS)
devices, adding 33 
						

							 
149  Trek N300 Travel Router and Range Extender PR2000
keep existing settings 116
WiFi range extender 17
Wireless Card Access List 118
wireless channel 45
wireless connections
operating range 8
troubleshooting 138
wireless devices, adding to the network 32
wireless mode 45
wireless network name (SSID) 45
wireless network settings 45
wireless security options 46
wireless settings
basic 44
checking for correct 131
SSID broadcast 45
viewing 104
WMM (Wi-Fi Multimedia) 64
WPA encryption 46
WPA2 encryption 46
WPA2-PSK encryption 47
WPA-PSK/WPA2-PSK mixed mode 47
WPS-PSK encryption 47
WPS-PSK+ WPA2-PSK encryption 47
wrong date or time 138