Netgear D6200 Wifi Dsl Modem Router User Manual
Here you can view all the pages of manual Netgear D6200 Wifi Dsl Modem Router User Manual. The Netgear manuals for Router are available online for free. You can easily download all the documents as PDF.
Page 141
Troubleshooting 141 D6200 WiFi DSL Modem Router LEDs Never Turn Off When the WiFi DSL modem router is turned on, the LEDs light for about 10 seconds and then turn off. If all the LEDs stay lit, a fault exists within the WiFi DSL modem router. If all LEDs are still lit 1 minute after power-up: •Cycle the power to see if the WiFi DSL modem router recovers. •Press and hold the Reset button to return the WiFi DSL modem router to its factory settings. See Factory Settings on page 150. If the error...
Page 142
Troubleshooting 142 D6200 WiFi DSL Modem Router Cannot Log In to the Router If you are unable to log in to the WiFi DSL modem router from a computer on your local network, check the following: •If you are using an Ethernet-connected computer, check the Ethernet connection between the computer and the WiFi DSL modem router. For more information, see Check Ethernet Cable Connections on page 139. •Make sure that your computer’s IP address is on the same subnet as the WiFi DSL modem router. If you are...
Page 143
Troubleshooting 143 D6200 WiFi DSL Modem Router To check the WAN IP address: 1. Start your browser and select an external site such as http://www.netgear.com. 2. Access the WiFi DSL modem router interface at http://www.routerlogin.net. 3. Select Administration > Router Status. 4. Check that an IP address is shown for the Internet port. If 0.0.0.0 is shown, your WiFi DSL modem router has not obtained an IP address from your ISP. If your WiFi DSL modem router cannot obtain an IP address from the ISP,...
Page 144
Troubleshooting 144 D6200 WiFi DSL Modem Router Troubleshoot PPPoE If you are using PPPoE, try troubleshooting your Internet connection. To troubleshoot a PPPoE connection: 1. Log in to the WiFi DSL modem router. 2. Select Administration > Router Status. 3. Click Connection Status. If time remains on Lease Expires, your PPPoE connection is working. Otherwise, there might also be a provisioning problem with your ISP. Note:Unless you connect manually, the WiFi DSL modem router does not authenticate...
Page 145
Troubleshooting 145 D6200 WiFi DSL Modem Router Changes Not Saved If the WiFi DSL modem router does not save the changes you make in the WiFi DSL modem router interface, check the following: •When entering configuration settings, always click the Apply button before moving to another screen or tab, or your changes are lost. •Click the Refresh or Reload button in the web browser. The changes might have occurred, but the old settings might be in the web browser’s cache. Incorrect Date or Time Select...
Page 146
Troubleshooting 146 D6200 WiFi DSL Modem Router Note:Be sure to click Apply when you make changes. If your wireless device finds your network, but the signal strength is weak, check these conditions: •Is your WiFi DSL modem router too far from your computer, or too close? Place your computer near the WiFi DSL modem router, but at least 6 feet away, and see whether the signal strength improves. •Is your wireless signal blocked by objects between the WiFi DSL modem router and your computer? Restore...
Page 147
Troubleshooting 147 D6200 WiFi DSL Modem Router You should see a message like this one: Pinging with 32 bytes of data If the path is working, you see this message: Reply from < IP address >: bytes=32 time=NN ms TTL=xxx If the path is not working, you see this message: Request timed out If the path is not functioning correctly, you might have one of the following problems: •Wrong physical connections For a wired connection, make sure that the numbered LAN port LED is lit for the port to which you are...
Page 148
Troubleshooting 148 D6200 WiFi DSL Modem Router •If your ISP assigned a host name to your computer, enter that host name as the account name in the Internet Setup screen. •Your ISP could be rejecting the Ethernet MAC addresses of all but one of your computers. Many broadband ISPs restrict access by allowing traffic only from the MAC address of your broadband modem, but some ISPs additionally restrict access to the MAC address of a single computer connected to that modem. If so, configure your WiFi...
Page 149
149 A A. Supplemental Information Factory settings and technical specifications This appendix provides factory default settings and technical specifications for the D6200 WiFi DSL Modem Router. •Factory Settings •Technical Specifications
Page 150
Supplemental Information 150 D6200 WiFi DSL Modem Router Factory Settings You can return the WiFi DSL modem router to its factory settings. Use the end of a paper clip or some other similar object to press and hold the Reset button on the back of the router for at least 5 seconds. The WiFi DSL modem router resets and returns to the factory settings. Your device returns to the factory configuration settings shown in the following table. Table 10. Factory default settings FeatureDefault Behavior...