NEC Sentry User Guide
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NDA-30079 Revision 1.0Page 25 Sentry User Guide Emergency Conference ProcedureTo use the Emergency Conference program, just dial the emergency number for the agency or department you want to reach. You will be connected to the emergency conference and will be able to listen and talk to other parties. If any of the extension lines are busy or the conference is full, the Emergency Conference program acts according to how your administrator has set it up. The following table illustrates the possible...
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Page 26NDA-30079 Revision 1.0 Emergency Conference Sentry User Guide Active, Not FullEnabled Destination not busyThe caller dials the emergency number, hears ringing, and is connected to the conference call. All parties are included in the conference call since no destination extensions are busy. Note: When a call is placed to an active conference, destination parties that were previously connected to the active confer- ence, but have hung up, are not connected until a new con- ference is...
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NDA-30079 Revision 1.0Page 27 Sentry User Guide Annoyance Trap Chapter 4 Annoyance Trap Overview This chapter describes the Annoyance Trap feature, which can be monitored on the Sentry Alarm Control Terminal. If you need more information about the Alarm Control Terminal, See “Using Sentry Alarm Control Terminal” on page 3. How Annoyance Tr a p Wo r k sAnnoyance trap allows the receiver of a prank call to “trap” the caller. For example, a prisoner with access to a phone may repeatedly dial an...
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Page 28NDA-30079 Revision 1.0 Annoyance TrapSentry User Guide Using Annoyance Trap The following procedures describe how both a person who receives an annoying call and an Alarm Control Terminal operator can use Annoyance Trap. When You Receive an Annoying CallWhen you receive an annoying call, follow these steps to use Annoyance Trap: Annoyance Trap works only if the annoying caller is still on the line. Before the annoying caller hangs up, do one of the following, depending on the type of phone...
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NDA-30079 Revision 1.0Page 29 Sentry User GuideAnnoyance Trap Annoyance Trap with Alarm Control TerminalThe operator for the Sentry Alarm Control Terminal can view Annoyance Trap activity and also conference with the annoying caller and the receiver of the call. Following is the procedure for the Alarm Control Terminal operator. For general information about using the Alarm Control Terminal functions, See “Using Sentry Alarm Control Terminal” on page 3. For information on showing the status...
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NDA-30079 Revision 1.0Page 31 Sentry User Guide Executive Override Chapter 5 Executive Override Overview This chapter describes the Executive Override application. How Executive Override WorksExecutive Override is a versatile application that allows you to “override” a two- party phone conversation to monitor and/or join the conversation from a Dterm telephone. To use Executive Override, you simply press a D term function key. Depending on how the software is configured, you may also enter a brief...
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Page 32NDA-30079 Revision 1.0 Executive Override Sentry User Guide Join Method Three Way - When you “override” an extension, you join the conversation for a three-way call. Two Way - When you “override” an extension, you are on a two-way call with the person whose extension you dialed. The other party is disconnected. Figure 5-1 lists the possible feature combinations for Executive Override. Your system can be configured to use one or more of these feature combinations. A unique function key (or...
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NDA-30079 Revision 1.0Page 33 Sentry User Guide Executive Override Using Executive Override The following procedures are examples of how you can use Executive Override. Basic OverrideIn this example, you are using a non-secure phone that requires an authorization code. You will use the Basic Override feature to join a conversation for a three-way call. The person at the destination extension is already in conversation with another party. A warning tone will let the parties know you are joining their...
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Page 34NDA-30079 Revision 1.0 Executive Override Sentry User Guide Automatic OverrideIn this example, you are using a non-secure phone that requires an authorization code. You will use the Automatic Override feature to join a conversation for a two- way call. The person at the destination extension is already in conversation with another party, but you wish to speak only with the person at the destination extension. There is no warning tone. From a Dterm phone 1. Press the function key assigned...