NEC Phone Control Operations Manual

							NDA-30042   Revision 2.0Page 3
Phone Control Operations Manual Introduction
Manual Organization
This document describes the menus that are seen once Phone Control displays. 
Each of the remaining chapters in this manual describes one of the Phone Control 
menu options as follows:
Chapter 2, DID Groups 
Use this option to create, delete, and modify DID Groups consisting of either 
extension or patient records. With this option it is possible to view and print 
specified records.
• Chapter 3, RSC Groups
Use this option to create, delete, and modify RSC Groups consisting of various 
types of extension records. With this option it is also possible to view and to 
print specified extension records.
Chapter 4, Time Indices 
Use this option to define, delete, and modify the time indices that are then 
available for use in changing DID destination numbers for incoming calls and/
or restriction classes for outgoing calls. This menu option also makes it possible 
to view and to print selected index definitions.
Chapter 5, DID Destination Scheduling 
Use this option to consolidate into a schedule a previously constructed DID 
Group (Chapter 2, DID Groups), a defined Time Index (Chapter 4, Time 
Indices), and a Destination number. These entries indicate that incoming calls 
to members of the designated DID Group are to be rerouted at the specified 
Time Index to the Destination number that is indicated in this option. This 
option, as described in this chapter, also makes it possible to remove rerouting 
schedules, to modify them, to view them on screen, and to print them.
Chapter 6, RSC Scheduling 
Use this option to consolidate into a schedule a previously constructed RSC 
Group (Chapter 3, RSC Groups), a defined Time Index (Chapter 4, Time 
Indices), and a restriction on outgoing calls. The entries to this option indicate 
that restrictions on outgoing calls from members of this RSC Group are to be 
changed at the designated Time Index to the Restriction indicated in this option. 
						

							Introduction Phone Control Operations Manual
Page 4NDA-30042   Revision 2.0
This Page Left Blank. 
						

							NDA-30042   Revision 2.0Page 5
Phone Control Operations Manual DID Groups
Chapter 2 DID Groups
Overview
Use the DID Groups option on the Maintenance Options menu to create a new 
DID group, modify the members of an existing group, delete a group, view the 
members in a group, or print selected members of a group.
Figure 2-1   DID Groups
Record TypesThe MCS database of patients and extensions can be quite extensive, depending 
upon the size of the medical center. Phone Control makes it possible to narrow the 
scope of database searches during the construction and modification of DID groups 
through the use of record types and search fields. DID Groups can consist of either 
of the following types of records: 
Extension: The extension record type indicates a physical location. Each patient 
extension is located at a bed in a specific room and unit in the medical 
center. A DID group consisting of extension records is created so the 
group DID destination number associated to the specific location 
remains the same, regardless of the patient admitted to the room. In 
this way, “location” extensions can be assigned DID rerouting 
schedules in groups in order to serve the majority of patients who do 
not require special phone privileges.
MCS Phone Control
Fri Apr 1 16:10 pm
*** Maintenance Options ***
R
SC Groups
T
ime Indices
DI
D Destination Scheduling
RS
C Scheduling
Q
uit
Arrow keys to move cursor,  to select,  to quit.DID Groups
MCS Phone Control
Fri Apr 1 16:10 pm
*** DID Group ***
DID Group:
Record Type:
Add   D
elete  Add_ M
ember Del_Me
mber  V
iew   Pr
int   Q
uit 
						

							Page 6NDA-30042   Revision 2.0
DID Groups Phone Control Operations Manual
Patient: The patient record type is used to single out one or more patients who 
have DID scheduling requirements that differ from the majority of 
patients. A DID group of “patient” records may consist of one or more 
records. The patient record type overrides the existing or default DID 
Group rerouting schedule, if any, for the extensions associated with a 
given location. 
The record type (i.e., extension or patient) of a DID group is declared when the 
group is constructed. Thereafter, MCS database displays for that group are 
governed by the record type that was declared.
Priority Record 
Ty p eThe schedules for DID groups that consist of patient record types override the 
schedules for DID groups that consist of extension record types. Groups with 
patient record types are designed to accommodate special cases, such as patients 
with special needs or those with less frequent instances of scheduling differences.
Expanded Display 
Procedure
    Press the TAB key while on a highlighted DID Group to display expanded
   location and group assignment information. Press ESC to exit the display.
Action Result
On the Maintenance Options menu, type 
d 
to select the DID Groups option. (1)The DID Group screen displays with a new 
command line. (2)
Refer to the following pages for 
information and instructions on how to use 
each command.
To exit the DID Group option, type 
q to 
select the 
Quit command.The Maintenance Options menu 
redisplays. 
						

							NDA-30042   Revision 2.0Page 7
Phone Control Operations Manual DID Groups
Add a DID Group
Use the Add command on the DID Group screen to create a DID group and to 
designate the type of record (i.e., extension or patient) that will make up the group.
Figure 2-2   Add a DID Group
Selection of 
Record TypeRemember, use the extension record type to schedule the rerouting of incoming 
DID calls for large groups of extensions, such as those comprising a unit or block 
of rooms. Use the patient record type only to accommodate a patient who requires 
a different rerouting schedule than that of the rest of the unit or block within which 
the patient is located.
For example, assume that an entire unit is placed into DID Group No. 2 which 
consists of Extension record types. Incoming calls to DID numbers in this group 
are scheduled to be rerouted to the operator at 12:00 p.m. (noon). If a new patient 
is admitted to the unit and needs to continue to receive incoming calls until 10:00 
p.m., you can construct another DID group (i.e., DID Group No. 3) that consists of 
Patient record types and includes only this new patient with a rerouting schedule of 
10:00p.m. This Patient record DID group overrides the Extension record DID 
group, allowing this single patient to maintain a different rerouting of DID number 
calls. 
Note that groups containing Extension record types are unaffected by the 
admission and discharge flow of patients. However, when a patient in a DID group 
that contains Patient record types is discharged, this patient is automatically deleted 
from the DID group.
MCS Phone Control
Fri  Apr 1  16:10 pm
*** DID Group ***
DID Group:
Record Type:
Add   D
elete  Add_ M
ember Del_Me
mber  V
iew   Pr
int   Q
uit
*** DID Group ***
DID Group:
Record Type:
 to return to command line 
						

							Page 8NDA-30042   Revision 2.0
DID Groups Phone Control Operations Manual
Procedure
Action Result
On the DID Group screen, press Enter to 
select the Add command. (1)The DID Group field highlights for data 
entry. (2)
Type the number (up to 3 digits) for the 
DID group and press Enter. The record types (i.e., Extension and 
Patient) display in the second field.
Use the space bar to toggle between the 
displayed record types and press Enter, or 
type the first letter of the desired type.The message Do you want to insert this? 
(Y/N) displays.
Ty p e  Y and press Enter to confirm the 
addition, or type N and press Enter to 
cancel it.The fields are cleared, and the cursor is 
positioned on the command line. 
						

							NDA-30042   Revision 2.0Page 9
Phone Control Operations Manual DID Groups
Delete a DID Group 
Use the Delete command on the DID Group screen to remove a group from the 
system regardless of whether the group is comprised of extension or patient record 
types.
Figure 2-3   Delete a DID Group
Deletion SequenceIf the group being deleted has members (i.e., extensions or patients) and is 
associated with a schedule (DID Destination Scheduling menu option), you should 
delete the schedule for this group before deleting the group. If you try to delete the 
group before removing it from a schedule, the system only removes the members 
of the group, not the group definition itself. You can delete the group definition and 
members of a group if the group is not associated with a schedule. Note that this 
deletion process does not remove any extension from a group that is being accessed 
at the time of deletion. 
Expanded Display
MCS Phone Control
Fri  Apr 1  16:10 pm
*** DID Group ***
DID Group:
Record Type:
A
dd     Delete
     Modify     V
iew     Pr
int      Q
uit
Enter DID Group:
 to search,  to return to command line
DID Group
     Press the TA B
 key while on a highlighted DID Group to display expanded
     location and group assignment information. Press ESC to exit the display. 
						

							Page 10NDA-30042   Revision 2.0
DID Groups Phone Control Operations Manual
Procedure
Action Result
On the DID Group screen, type d to select 
the Delete command. (1)A DID Group entry field displays at the 
bottom of the screen, and a highlighted 
DID Group title displays at the top of the 
screen.(2)
Type all or part of the number of the DID 
group to be deleted and press Enter. To 
display all DID Groups, press Enter on the 
blank group entry field.All the matching DID groups in the 
database display.
To initiate the deletion, use the arrow keys 
to move the highlight to the desired group 
and press Enter.The message Do you want to delete this? 
(Y/N) displays.
Ty p e  Y and press Enter to confirm the 
deletion, or type N and press Enter to 
cancel it.The fields are cleared, and the cursor is 
positioned on the command line. 
						

							NDA-30042   Revision 2.0Page 11
Phone Control Operations Manual DID Groups
Add or Delete DID Group Members
Use the Add_Member and Del_Member commands on the DID Group screen to 
add and delete members within a DID Group.
Figure 2-4   Add or Delete DID Group Members
General ProcessAfter a group has been created and its record type specified through the Add 
command, use the Add
_Member command to add records to the new group. When 
you select the Add
_Member command, prompts display for identification of the 
group and the search field. Then, Phone Control searches the MCS database within 
the indicated search field parameters and displays the results for record selection 
and placement in the indicated group. To remove records for the designated group, 
use the Delete
_Member command.
Group DeletionIf all of the records in a group are deleted and the group is not scheduled via the 
DID Destination Scheduling option, the DID group is automatically deleted. 
Search FieldThe search field options and the display information depend upon the record type 
that was designated for the DID group under the Add command. The procedure 
that follows is illustrated for the Extension record type, but the procedure itself 
applies to the Patient record type as well.
Warnin gThe color in which a record is displayed changes once the record is selected. You 
cannot detect the change in color if the record is highlighted. Move the highlighted 
bar to another record to determine if that record has been selected. Be careful if the 
display contains only one record since you cannot move the highlight bar to another 
record. 
Note:
The color is configurable via the Set Menu Colors option on the MCS Platform 
Management menu.
MCS Phone Control
Fri  Apr 1  16:10 pm
*** DID Group ***
DID Group:
Record Type:
A
dd  D
elete  Add_ Member
  Del_Me
mber  V
iew   Pr
int   Q
uit
Enter DID Group:
DID Group
1
2
3
4
Up/Down arrows to move,  to select,  to quit0 
						

							Page 12NDA-30042   Revision 2.0
DID Groups Phone Control Operations Manual
ProcedureUse the following procedure to add a selected record to or delete it from a DID 
group.
Figure 2-5   Record Display by ExtensionAction Result
On the DID Group screen, type m to select 
the Add
_Member command, or type e to 
select the Del
_Member command. (1)A DID Group entry field is displayed at the 
bottom of the screen, and a highlighted 
DID Group title is displayed at the top of 
the screen. 
Type all or part of the DID group number 
to be modified and press Enter. To display 
all the DID groups, press Enter on the 
blank group entry field.DID groups beginning with the number(s) 
entered are listed under the highlighted 
heading. (2)
Use the arrow keys to move the highlight 
up or down to place it on the group to be 
modified. Press Enter to select the group.A prompt displays for entry of a field type. 
Select Extension, Room, or Unit if you are 
searching by extension. Select Name or 
DID_Number if searching by patient. The 
system uses this field to search the 
database. (See Figure 2-5 and Figure 2-6.) 
Use the space bar to toggle among the field 
options. Press Enter to accept the 
selection. At the prompt, type all or part of 
the record number, and press Enter. To 
display all the records, press Enter on the 
blank entry field.The records beginning with the number(s) 
entered are listed under the highlighted 
heading. If you pressed Enter in a blank 
entry field, all of the records are listed.
Search Field: Extension
  Room  Unit
Extension        Unit        Room         Bed        DID Group
3000
3001
3021
3022
3022
3023
Enter Extension:
Arrow keys to move cursor, Space to select,  to acceptCARD
PEDS
PEDS
PEDS
PEDS CARD300
300
302
302
303
3032          0
1 
1          0
2          0
1          0
2          0  to return to
2_dd_]