NEC Np62 Projector User Manual

							
8
8. Append  x
M

n

 D-Sub 

 P

n Connector
➍ Pin Assignments of D-Sub COMPUTER Input Connector
Signal 	 Level
Video 	 signal 	 : 	 0.7Vp-p 	 (Analog)
Sync
	 signal 	 : 	 TTL 	 level
1115121413654321107 98
Pin	 No. RGB 	 Signal 	 (Analog)YCbCr 	 Signal
1RedCr
2Green 	 or 	 Sync 	 on 	 GreenY
3BlueCb
4Ground
5Ground
6Red 	 Ground Cr 	 Ground
7Green 	 Ground Y 	 Ground
8Blue 	 Ground Cb 	 Ground
9No 	 Connection
10Sync 	 Signal 	 Ground
11No 	 Connection
12Bi-directional 	 DATA 	 (SDA)
13Horizontal 	 Sync 	 or 	 Composite 	 Sync
14Vertical 	 Sync
15Data 	 Clock 
						

							
83
8. Append x
➎ Compatible Input Signal List
	 	 Signal	 Resolution	 Frequency 	 H.	 Refresh 	 Rate
	 	 	 (
	 Dots 	 )	(
	 kHz 	 )	 ( 	 Hz 	 )
		 	 NTSC	 	 –	 	 15.73	60.00
	 	 PAL	 	 –	 	 15.63	50.00
	 	 PAL60	 	 –	 	 15.73	60.00
	 	 SECAM	 	 –	 	 15.63	50.00
	 	 VESA	 640	×	 480	 31.47	59.94
	 	 IBM	 640	×	 480	 31.48	59.95
	 	 MAC	 640	×	 480	 35.00	66.67
	 	 VESA	 640	×	 480	 37.86	72.81
	 	 VESA	 640	×	 480	 37.50	75.00
	 	 VESA	 640	×	 480	 43.27	85.01
	 	 VESA	 800	×	 600	 35.16	56.25
	 	 VESA	 800	×	 600	 37.88	60.32
	 	 VESA	 800	×	 600	 48.08	72.19
	 	 VESA	 800	×	 600	 46.88	75.00
	 	 VESA	 800	×	 600	 53.67	85.06
	 	 MAC	 832	×	 624	 49.72	74.55
	 	 VESA	 1024	×	 768	 48.36	60.00
	 	 VESA	 1024	×	 768	 56.48	70.07
	 	 MAC	 1024	×	 768	 60.24	74.93
	 	 VESA	 1024	×	 768	 60.02	75.03
	 	 VESA	 1024	×	 768	 68.68	85.00
	 #	 SUN	 1152	×	 900	 61.80	65.95
	 #	 VESA	 1280	×	 960	 60.00	60.00
	 #	 VESA	 1280	×	 1024	 63.98	60.02
	 #	 MAC	 1280	×	 1024	 69.87	65.18
	 #	 SXGA+	 1400	×	 1050	 –	60.00
	 #	 VESA	 1600	×	 1200	 75.00	60.02
	 #	HDTV	(1080i)	 1920	×	 1080	 33.75	 60.00 	 Interlace
	 #	HDTV	(1080i)	 1920	×	 1080	 28.13	 50.00 	 Interlace
	 #	HDTV	 (720p)	 1280	×	 720	 45.00	 60.00 	 Progressive
	 #	HDTV	 (720p)	 1280	×	 720	 37.50	 50.00 	 Progressive
	 	SDTV(576p)		 –	 	 31.25	50.00 	 Progressive
	
	
	
SDTV 	 (480p)	 	 –	 	 31.47	 59.94 	 Progressive
	 	 DVD
	
YCbCr	 	 –	 	 15.73	 59.94
	 Interlaced
	 	 DVD
	
YCbCr	 	 –	 	 15.63	 50.00
	 Interlaced
#	 : 	 Signals 	 above 	 flagged 	 with 	 # 	 are 	 compressed 	 with 	 scaling 	 technology.
NOTE:
•
  Signals  other  than  those  specified  in  the  table  above  may  not  be  displayed  correctly.  If  this  should  happen,  change  the  re
-
fresh rate or resolution on your PC. Refer to Display Properties help section of your PC for procedures.
•
 
UXGA (1600 x 1200) is supported for separate sync signal only.
•
 
Composite sync signals or Sync on Green signals may not be displayed correctly.
Horizontal:
	 15 	 kHz 	 to 	 100 	 kHz 	 (RGB: 	 24 	 kHz 	 or 	 over)
Vertical: 	 50 	 Hz 	 to 	 85 	 Hz 
						

							
8
8. Append  x
➏ PC Control Codes and Cable Connection
PC Control Codes
Function Code 	 Data
POWER 	 ON
02H00H00H00H00H02H
POWER
	
OFF
02H01H00H00H00H03H
INPUT
	
SELECT
	
COMPUTER
02H03H00H00H02H01H01H09H
INPUT
	
SELECT
	
VIDEO
02H03H00H00H02H01H06H0EH
INPUT
	
SELECT
	
S-VIDEO
02H03H00H00H02H01H0BH13H
INPUT
	
SELECT
	
VIEWER
	
(NP62/NP52)
02H03H00H00H02H01H1FH27H
PICTURE
	
MUTE
	
ON
02H10H00H00H00H12H
PICTURE
	
MUTE
	
OFF
02H11H00H00H00H13H
SOUND
	
MUTE
	
ON
02H12H00H00H00H14H
SOUND
	
MUTE
	
OFF
02H13H00H00H00H15H
NOTE: Contact your local dealer for a full list of the PC Contorol Codes if needed.
Cable Connect  on
Communication	 Protocol
Baud rate  .........................................38400 bps
Data length   ......................................8 bits
Parity  ...............................................No parity
Stop bit   ............................................One bit
X on/off   ...........................................None
Communications procedure   ...........Full duplex
NOTE: Depending on the equipment, a lower baud rate may be recommended for long cable runs.
PC Control Connector (DIN-8P)
1 2
3 45
67 8
To RxD of PC
To TxD of PCTo GND of PC
NOTE : Pins 2, 3, 5, 6 and 8 are used inside the projector. 
						

							
8
8. Append  x
No  image  is  displayed  from  your  PC  or  video  equipment  to  the projector.
Still no image even though you connect the projector to the PC first, then star t the PC.
Enabling your notebook PC’s signal output to the projector.
•
  A  combination  of  function  keys  will  enable/disable  the 
external display. Usually, the combination of the “Fn” key along  with  one  of  the  12  function  keys  turns  the  external display on or off. 
No image (blue background, logo, no display).
Still  no  image  even  though  you  press  the  AUTO  ADJ.  but-ton.
Still  no  image  even  though  you  carr y  out  [RESET]  in  the projector’s menu.
Signal cable’s plug is fully inser ted into the input connector
A message appears on the screen.( )
The source connected to the projector is active and available.
Still  no  image  even  though  you  adjust  the  [BRIGHTNESS] and/or the [CONTRAST].
Input  source’s  resolution  and  frequency  are  suppor ted  by the projector.
Image is too dark.
Remains  unchanged  even  though  you  adjust  the  [BRIGHT-NESS] and/or the [CONTRAST].
Image is distor ted.
Image  appears  to  be  trapezoidal  (unchanged  even  though you carr y out the [KEYSTONE] adjustment).
➐ Troubleshooting Check List
Before 	 contacting 	 your 	 dealer 	 or 	 service 	 personnel, 	 check 	 the 	 following 	 list 	 to 	 be 	 sure 	 repairs 	 are 	 needed 	 also 	 by 	
referring 	 to 	 the 	 “Troubleshooting” 	 section 	 in 	 your 	 user’s 	 manual. 	 This 	 checklist 	 below 	 will 	 help 	 us 	 solve 	 your 	 prob
-
lem
	
more
	
efficiently.
*
	
Print
	
the
	
following
	
pages.
Frequency of occurrence   always    sometimes (How often?)     other ()
Power
No  power  (P OW ER  indic ator  does  not  ligh t  green)  See  also “Status Indicator (STATUS)”.
Power cable’s plug is fully inser ted into the wall outlet.
Lamp cover is installed correctly .
The  two  screws  on  the  lamp  housing  are  completely  tight-ened.
The cooling pump is installed correctly.
[L AMP HOURS USED] (lamp operation hours) was cleared af ter lamp replacement.
No power even though you press and hold the POWER but-ton for a minimum of 1 second.
Shut down during operation.
Power cable’s plug is fully inser ted into the wall outlet.
Lamp cover is installed correctly .
[AUTO  POWER  OFF ]  is  turned  of f  (only  models  with  the [AUTO POWER OFF] function).
[O F F  T I M E R]  i s  t u r n e d  o f f  (o n l y  m o d e l s  w i t h  t h e  [O F F TIMER] function ).
Video and Audio
Par ts of the image are lost.
Still unchanged even though you press the AUTO ADJ. but-ton.
Still  unchanged  even  though  you  carr y  out  [RESET]  in  the projector’s menu.
Image is shif ted in the ver tical or horizontal direction.
Horizontal  and  ver tical  positions  are  correctly  adjusted  on a computer signal.
Input  source’s  resolution  and  frequency  are  suppor ted  by the projector.
Some pixels are lost.
Image is flickering.
Still unchanged even though you press the AUTO ADJ. but-ton.
Still  unchanged  even  though  you  carr y  out  [RESET]  in  the projector’s menu.
Image shows flickering or color drif t on a computer signal.
Still unchanged even though you change [FAN MODE] from [HIGH ALTITUDE] to [AUTO].
Image appears blurr y or out of focus.
[AUTO FOCUS] is turned on.
There are no objections between the focus sensor and the screen.The throw distance is within 1.5 to 5.5 m/57.1” to 216.5”.Image is projected onto the screen.
Still unchanged even though you adjusted the focus manually
No sound.
Audio cable is correctly connected to the audio input of the projector.
Still unchanged even though you adjusted the volume level.
Other
Remote control does not work.
No  obstacles  between  the  sensor  of  the  projector  and  the remote control.
Projector is placed near a fluorescent light that can disturb the infrared remote controls.
Bat teries are new and are not reversed in installation.
But tons  on  the  projec tor  cabinet  do  not  work  (  only  models with the [CONTROL PANEL LOCK] function).
[CONTROL  PANEL  LOCK]  is  not  turned  on  or  is  disabled  in the menu.
Still  unchanged  even  though  you  press  and  hold  the  EXIT but ton for a minimum of 10 seconds. 
						

							
8
8. Append  x
In the space below please describe your problem in detail.
Information on application and environment where your projector is used
Projector
Model number:
Serial No.:
Date of purchase:
Lamp operating time (hours):
Lamp Mode:
 
 Normal   Eco
Information on input signal:Horizontal synch frequency   [          ] kHz
Ver tical synch frequency
  [          ] Hz
Synch polarity
  H 
 (+)   (–)
 
V 
 (+)   (–)
Synch type
 
 Separate   Composite
  Sync on Green
STATUS Indicator: Steady light  
 Orange   Green
Flashing light
 
[          ] cycles
Remote control model number:
S  gnal cable
NEC standard or other manufacturer’s cable?
Model number:                        Length:              inch/m
Distribution amplifier
Model number:
Switcher
Model number:
Adapter
Model number:
ProjectorPC
DVD player
Installat  on env  ronment
Screen size:       inch
Screen type:
 
 White matte    Beads   Polarization
  Wide angle      High contrast
 Throw distance:
   
feet /inch/m
 Orientation:
 
 Ceiling mount    Desk top
Power outlet connection:
   Connected directly to wall outlet
  Connected  to  power  cord  ex tender  or  other  (the 
number of connected equipment______________)
  Connected to a power cord reel or other (the num-
ber of connected equipment______________)
Computer
Manufacturer:
Model number:
Notebook PC  / Desk top 
Native resolution:
Refresh rate:
Video adapter:
Other:
V  deo equ  pment
VCR, DVD player, Video camera, Video game or other
Manufacturer:
Model number: 
						

							
87
8. Append x
➑ TravelCare Guide
TravelCare - a service for international travelers
This  product  is  eligible  for  “TravelCare”,  NEC’s  unique  international warranty.Please  note  that  TravelCare  coverage  differs  in  part  from  coverage under the warranty included with the product.
Services offered with TravelCare
This  warranty  allows  customers  to  receive  service  on  their  product  at the  NEC  and  NEC-designated  service  stations  in  the  countries  listed herein  when  temporarily  traveling  internationally  for  business  or  plea-sure.For details on services offered by the different service stations, please refer to the “List of TravelCare Outlets” below.
1 Repair servicesThe product will be repaired and delivered within 10 business days, not including shipping time.During  the  term  of  warranty,  the  cost  of  maintenance  parts,  labor costs for repairs and shipping costs within the service station’s cov-erage area are covered by the warranty.
2 Replacement product rental serviceIf  the  customer  desires,  he  or  she  can  rent  a  replacement  product while the original product is being repaired.Fee: US$200 for 12 daysThis  fee  must  be  paid  at  the  local  service  station  in  cash  or  credit card. The US$200 rental fee is non-refundable even if the customer rents it less than 12 days before returning.The replacement product will be delivered within 3 business days.If  the  customer  did  not  return  the  replacement  product  within  12 days, the customer will be charged the price of the unit.If  the  customer  returned  the  replacement  product  in  a  faulty  or damaged condition, the repair cost will be charged to the customer.Note  that  this  service  is  not  offered  in  all  countries  and  regions. Please refer to the “List of TravelCare Outlets”.In  addition,  this  replacement  product  rental  service  is  not  offered after the product’s warranty has expired.
Term of warranty
1
a.	 Upon 	 presentation 	 of 	 the 	 warranty 	 or 	 receipt 	 received 	 upon 	
purchase:
	 Valid 	 for 	 the 	 term 	 indicated 	 on 	 the 	 warranty 	 or 	 the 	 normal 	 term 	
of 	 warranty 	 for 	 the 	 country 	 of 	 purchase.
b.	 When
	 only 	 the 	 product 	 is 	 brought 	 in:
	 Valid
	 for 	 a 	 period 	 of 	 within 	 14 	 months 	 of 	 the 	 date 	 of 	 manufac
-
ture
	
indicated
	
by
	
the
	
serial
	
number
	
attached
	
to
	
the
	
product.
2
 
When a product whose term of warranty is expired is brought in:
 
Repairs  will  be  offered  for  a  fee.  In  this  case  the  customer  is  not 
eligible for the replacement product rental service.
3
 
In the following cases, repairs may be charged, even if the product’
s warranty is still in effect: 1)	 If 	 the 	 term 	 of 	 warranty, 	 model 	 name, 	 serial 	 number 	 and 	 name 	
of 	 the 	 store 	 of 	 purchase 	 are 	 not 	 indicated 	 on 	 the 	 warranty 	 or 	
have 	 been 	 altered.
2)	 Problems
	 or 	 damage 	 caused 	 by 	 dropping 	 or 	 shocks 	 during 	
shipment 	 or 	 movement 	 by 	 the 	 customer 	 or 	 by 	 improper 	 han
-
dling
	
by
	
the
	
customers.
3)	 Problems
	
or
	
damage
	
caused
	
by
	
improper
	
usage
	
or
	
unwarrant
-
able
	
alterations
	
or
	
repairs
	
by
	
the
	
customer.
4)	 Problems
	
or
	
damage
	
caused
	
by
	
fire,
	
salt
	
damage,
	
gas
	
dam
-
age,
	
earthquakes,
	
lightning
	
damage,
	
storm
	
or
	
flood
	
damage
	
or 	
other
	
natural
	
disasters
	
or
	
such
	
external
	
factors
	
as
	
dust,
	
ciga
-
rette
	
smoke,
	
abnormal
	
voltage,
	
etc.
5)	 Problems
	
or
	
damage
	
caused
	
by
	
use
	
in
	
hot
	
or
	
humid
	
places,
	
in 	
vehicles,
	
boats
	
or
	
ships,
	
etc.
6)	 Problems
	
or
	
damage
	
caused
	
by
	
expendable
	
supplies
	
or
	
de
-
vices
	
connected
	
to
	
the
	
product
	
other
	
than
	
those
	
designated
	
by 	
NEC.
7)	 Problems 	 caused 	 by 	 natural 	 consumption, 	 wear 	 or 	 deteriora-
tion
	
of
	
parts
	
under
	
normal
	
usage
	
conditions.
8)	 Problems
	
or
	
damage
	
to
	
lamps
	
and
	
other
	
expendable
	
supplies, 	
included
	
parts
	
or
	
optional
	
parts.
9)	 Other
	
conditions
	
stipulated
	
in
	
the
	
warranty
	
included
	
with
	
the 	
product
	
also
	
apply.
NOTE: The  product  can  be  used  overseas  with  voltages  of  100  to  120V  and 200 to 240V by using a power cable suited for the standards and power source voltage of the country in which the product is being used.
List of TravelCare Outlets
This list applies as of July 1, 2008.For  the  most  up-to-date  information,  please  refer  to  the  websites  of the  service  stations  in  the  various  countries  on  the  List  of  TravelCare Outlets or to the NEC website at http://www.nec-pj.com.
In EuropeNEC Europe, Ltd. / European Technical Centre Address:   Unit G, Stafford Park 12, Telford TF3 3BJ, U.K.
Telephone:
  +44 1952 237000
Fax Line:
  +44 1952 237006
Email Address:
  [email protected]
WEB Address:
 
http://www.neceur.com
(Regions Covered)
EU: Austria*, Belgium*, Denmark*, Finland*, France*, Germany*,  Greece*, Ireland*, Italy*, Luxembourg*, The Netherlands*,
 
Portugal*, Spain*, Sweden* and the United Kingdom*
EEA:
  Norway*, Iceland and Liechtenstein
In North AmericaNEC Display Solutions of America, Inc.Address:   500 Park Boulevard, Suite 1100 
    Itasca, Illinois 60143, U.S.A.
Telephone:
  +1 800 836 0655
Fax Line:
  +1 800 356 2415
Email Address:
  [email protected]
WEB Address:
 
http://www.necdisplay.com/
(Regions Covered)U.S.A. *, Canada*
In OceaniaNEC Australia Pty., Ltd.Address:New South Wales;
 Sydney
184 Milperra Road, Reversby NSW 2212Telephone: 131 632
 
Newcastle
120 Parry Street Newcastle West NSW 2302Telephone: 131 632Victoria;
  Melbourne
Unit 1/6 Garden Road, Clayton VIC 3168Telephone: 131 632Queensland;
 Brisbane
Unit 4/305 Montague Road West End QLD 4101Telephone: 131 632
 
Southport
Shop1 48 Ferry Road Southport QLD 4215Telephone: 131 632South Australia;
  Adelaide
84A Richmond Road, Keswick SA 5035Telephone: 131 632Western Australia;
 Perth
45 Sarich Court Osborne Park WA 6017Telephone: 131 632WEB Address: http://www.nec.com.au
(Regions Covered)Australia*, New Zealand 
						

							
88
8. Append x
Hyosung ITX Co., Ltd.
Address:   1st Fl., Ire B/D. #2, 4Ga, Yangpyeng-Dong,
  Youngdeungpo-Gu, Seoul, Korea 150-967
Telephone:
  +82 2 2163 4193
Fax Line:
  +82 2 2163 4196
Email Address:
  [email protected]
(Regions Covered)South Korea
Lenso Communication Co., Ltd.Address:  292 Lenso House 4, 1st Floor, Srinakarin Road,     Huamark, Bangkapi, Bangkok 10240, Thailand
Telephone:   +66 2 375 2425
Fax Line:
  +66 2 375 2434
Email Address:
  [email protected]
WEB Address:
 
http://www.lensocom.com/
(Regions Covered)Thailand
ABBA Electronics L.L.C.Address:   Tariq Bin Ziyad Road, P.O.Box 327, Dubai,
    United Arab Emirates
Telephone:
  +971 4 371800
Fax Line:
  +971 4 364283
Email Address:
  [email protected]
(Regions Covered)United Arab Emirates
Samir Photographic SuppliesAddress:   P.O.Box 599, Jeddah 21421, Saudi Arabia
Telephone:
  +966 2 6828219
Fax Line:
  +966 2 6830820
Email Address:
  [email protected]
RiyadhAddress:   P.O.Box 5519, Riyadh 11432, Saudi Arabia
Telephone:
  +966 1 4645064
Fax Line:
  +966 1 4657912
Email Address:
  [email protected]
AlkhobarAddress:   P.O.Box 238, Alkhobar 31952, Saudi Arabia
Telephone:
  +966 3 8942674
Fax Line:
  +966 3 8948162
Email Address:
  [email protected]
(Regions Covered)Saudi Arabia
NOTE: In countries designated with an asterisk(*), replacement product rental service are offered.
In Asia and Middle EastNEC Display Solutions, Ltd.Address:   686-1, Nishioi, Oi-Machi, Ashigarakami-Gun,
  Kanagawa 258-0017, Japan
Telephone:
  +81 465 85 2369
Fax Line:
  +81 465 85 2393
Email Address:
  [email protected]
WEB Address:
 
http://www.nec-pj.com
(Regions Covered)Japan*
NEC Solutions (China) Co.,Ltd.Address:   Rm 1903, Shining Building, 35 Xueyuan Rd,
  Haidian District Beijing 100083, P.R.C.
Telephone:
  +8610 82317788
Fax Line:
  +8610 82331722
Email Address:
  [email protected]
  [email protected]
WEB Address:
 
http://www.necsl.com.cn
(Regions Covered)China
NEC Hong Kong Ltd.Address:  2 5 / F . , T h e  M e t r o p o l i s  T o w e r ,  1 0  M e t r o p o l i s Drive,   Hunghom, Kowloon, Hong Kong
Telephone:   +852 2369 0335
Fax Line:
  +852 2795 6618
Email Address:
  [email protected]
 
[email protected]
WEB Address:
 
http://www.nec.com.hk
(Regions Covered)Hong Kong
NEC Taiwan Ltd.Address:  7F,  No.167,  SEC.2,  Nan  King  East  Road,  Tai-pei,    Taiwan, R.O.C.
Telephone:   +886 2 8500 1700
Fax Line:
  +886 2 8500 1420
Email Address:
  [email protected]
WEB Address:
 
http://www.nec.com.tw
(Regions Covered)Taiwan
NEC Asia Pte.Ltd.Address:   401 Commonwealth Drive, #07-02, Haw Par 
    Technocentre, Singapore 149598
Telephone:
  +65 6 273 8333
Fax Line:
  +65 6 274 2226
Email Address:
  [email protected]
WEB Address:
 
http://www.nec.com.sg/ap
(Regions Covered)Singapore
NEC Corporation of Malaysia Sdn. Bhd. Address:  33rd Floor, Menara TA One, 22, Jalan P. Ramlee,    50250 Kuala Lumpur, Malaysia
Telephone:   +6 03 2178 3600 (ISDN)
Fax Line:
  +6 03 2178 3789
Email Address:
  [email protected]
WEB Address:
 
http://www.necarecenter.com
(Regions Covered)Malaysia 
						

							
89
8. Append x
TO: NEC or NEC’s Authorized Service Station:   FM: 
 (Company & Name with signature) 
Dear Sir (s),  
I  would  like  to  apply  your  TravelCare  Service  Program  based  on  attached  registration  and  qualification  sheet  and  agree  with 
your  following  conditions,  and  also  the  Service  fee  will  be  charged  to  my  credit  card  account,  if  I  don’t  return  the  Loan  units 
within the specified period. I also confirm following information is\
 correct.     Regards. 
Application Sheet for TravelCare Service Program
P-1/    , 
Country, 
product purchased :
User’s Company Name :
User’s Company Address : 
Phone No., Fax No. :
User’s Name :
User’s Address :
Phone No., Fax No. :
Local Contact office :
Local Contact office Address :
Phone No., Fax No. :
User’s Model Name :
Date of Purchase :
Serial No. on cabinet :
Problem of units per User :
Required Service :
  (1) Repair and Return   (2) Loan unit 
Requested period of Loan unit :
Payment method :  (1) Credit Card     (2) Travelers Cheque   (3) Cash
In Case of Credit Card : 
Card No. w/Valid Date :
Date:      /       /       , 
						

							
90
8. Append x
5. Loan Service Charges and Conditions:Upon  acceptance  of  this  NEC  Projector,  Customer  agrees  to  assume liability for this loan unit.
The current cost of use of this loan unit is $200.00 USD for 12 calen-dar days.If Customer does not return the unit within the 12 calendar days, Cus-tomer will be charged the next highest cost up to and including the full list price to Credit Cards, which price will be informed by NEC Autho-rized  Service  Stations.  Please  see  the  attached  listing  of  contacts  for each country to arrange for pickup of the loan unit. If  you  return  to  their  country  of  origin  with  the  loan  unit,  you  will  be charged additional freight to return the unit to the loaning country.
Thank you for your understanding of this program.
Condition of your TravelCare Service Program
Enduser is requested to understand following condition of TravelCare Service  Program  and  complete  the  necessary  information  on  the  ap-plication sheet.
1. Service Options:There  are  3  types  of  “Service”  available.  Enduser  has  to  understand following condition and is required to fill in the Application Sheet. \
1)
  Repair and Return:
 
The  ’Faulty  unit’  is  sent  or  collected  from  the  customer.  It  is  re
-paired  and  returned  within  10  days  to  the  customer,  excluding transport time. 
 
There  may  have  a  case,  repair  and  return  can’t  be  done  by  NEC 
Authorized Service Station, because of shortage of spare parts due to same model is not sold in the territory.
2)
 
Repair  and  Return  with  Loan:  (This  service  is  limited  to  some  Ser
-vice Stations)
 
This  service  is  offered  to  the  Enduser,  who  cannot  wait  until  their 
unit is repaired.
 
The customer can borrow a unit for $200 up to 12 days. Customer 
then  sends  in  inoperable  unit  to  nearest  NEC  Authorized  Service Station for service. In order to prevent collection problem, Enduser is required to fill in Application Sheet. 
 
Enduser needs to confirm the availability of the Service to NEC Au
-thorized Service Stations.
3)
 
Loan Only:
 
For  this  service,  NEC  Authorized  Service  Station  supplies  the  cus
-tomer  with  a  loan  unit  for  US$200  up  to  12  days.  Customer  keeps the  inoperable  unit  and  when  customer  returns  home,  customer arranges to have the projector serviced in the home country.
2. Warranty Exclusions:This program does not apply if the Projector’s serial number has been defaced, modified or removed. If, in the judgement of NEC Authorized Service Station or its agent the defects or failures result from any cause other than fair wear and tear or NEC neglect, or fault including the following without limitation:
1)   Accidents,  transportation,  neglect,  misuse,  abuse,  water,  dust, 
smoke or default of or by the Customer its employees or agents or any third party;
2)
 
Failure or fluctuation of electrical power, electrical circuitry, air con
-ditioning,  humidity  control  or  other  environmental  conditions  such as use it in smoking area; 
3)
 
Any fault in the attachments or associated products or components 
(whether  or  not  supplied  by  NEC  or  its  agents  which  do  not  form part of the Product covered by this warranty);
4)
 
Any act of God, fire, flood, war, act of violence or any similar occur
-rence;
5)
 
Any  attempt  by  any  person  other  than  any  person  authorized  by 
NEC to adjust, modify, repair, install or service the product.
6)
 
Any Cross-border charges such as, duty, insurance, tax etc.
3. Charges for Warranty Exclusions and Out of Warranty Case:In  case  faulty  unit  is  under  warranty  exclusions  case  or  under  Out  of Warranty  period,  NEC  Authorized  Service  Station  will  Inform  estima-tion of actual service cost to the Enduser with reason.
4. Dead on Arrival (DOA): Enduser  must  take  this  issue  up  with  their  original  supplier  in  the country of purchase.NEC  Authorized  Service  Station  will  repair  the  DOA  unit  as  a  War-ranty repair, but will not exchange DOA unit with new units. 
  
						

							
©	 NEC 	 Display 	 Solutions, 	 Ltd. 	 2008	 7N951221