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NEC Neax 2400 Ipx Isdn Features And Specifications

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    							NEAX2400 IPX ISDN Features and Specifications
    Page 26NDA-24311, Issue 1
    C-99 Call Transfer - All Calls - PRI
    C-99  Call Transfer - All Calls - PRI
    General Description
    This feature permits a user to transfer incoming or outgoing ISDN calls to another station without Attendant
    assistance.
    Operating Procedure
    To transfer a call in progress
    1. While connected with the first party, press the switchhook; receive special dial tone.
    2. Dial the third party; receive ringback tone.
    3. The user can then either:
    a.) Hang up before the third party answers. The first and third parties are connected when third party
    answers.
    b.) Wait for third party to answer and announce the transfer while keeping the first party in a
    CONSULTATION HOLD - ALL CALLS - PRI [C-100] condition. When the user hangs up, the
    first and third parties are automatically connected.
    Service Conditions
    1. The station performing the CALL TRANSFER - ALL CALLS can drop off the connection before the
    called party answers. If the called station does not answer within the predetermined time, ringing is
    returned to the transferring station. See VARIABLE TIMING PARAMETERS [V-1] feature for
    additional timing choices.
    2. In the case of outgoing calls (no answer supervision), this feature can be activated only after 18 seconds
    have elapsed since the last digit dialed.
    3. Outgoing calls with answer supervision may be transferred immediately after call is answered (no time
    delay).
    4. The THREE-WAY CALLING [T-2] feature can comprise not more than three parties on one connection.
    The three parties connected can be as follows:
    a.) Two stations and one trunk
    b.) One station and two trunks
    5. The maximum number of simultaneous THREE-WAY CALLING [T-2] connections per system is
    dependent on the quantity of conference-function circuits equipped (traffic engineered). The conference
    function is included in the INT and TSW-INT cards.
    6. When transferring a call from a station or trunk (second party) to another station (third party), the control
    station can transfer the call during ringing. When the control station goes on-hook, the station or trunk on
    hold is connected to the third party’s connection and hears ringback tone. A variable timer is set when the
    controlling station goes on-hook. If the timer times out before the third party answers, the control station
    is rung back. When transferring a call from a loop start trunk, the trunk is disconnected if the timer times
    out before the third party answers.
    7. When transferring a call from a trunk or station (second party) to a trunk or station (third party), the control
    station cannot answer the call during ringing. If the control station goes on-hook, during the ringing state,
    the station or trunk (second party) is not connected to the third party’s line, and the controlling station will
    be rung back again. 
    						
    							NEAX2400 IPX ISDN Features and Specifications
    NDA-24311, Issue 1
    Page 27
    Call Transfer - All Calls - PRI C-99
    Service Conditions (cont’d)
    8. Reorder tone is returned to the user when the following actions occur:
    a.) The user’s line is restricted by outward or miscellaneous trunk restrictions by the line class of
    service (COS).
    b.) The user dials the number of an unequipped line, or termination is restricted (route restrictions)
    by the line COS.
    c.) The first digit dialed by the user is invalid.
    Interactions
    1. If a station is in an established THREE-WAY CALLING [T-2] connection, that station cannot activate
    any features. If a station switchhook flashes to activate a feature, the flash is ignored and the three-way
    connection remains established.
    2. If a party is involved in a CONSULTATION HOLD [C-17], CONSULTATION HOLD - D
    term [C-17D],
    CONSULTATION HOLD - ALL CALLS - PRI [C-100], CONSULTATION HOLD - ALL CALLS -
    D
    term - PRI [C-100D] condition or in an established THREE-WAY CALLING [T-2] connection, any
    attempted use of a feature to override the connection is denied. These features are:
    ATTENDANT OVERRIDE  [A-7]
    BOSS-SECRETARY OVERRIDE - D
    term [B-5D]
    BUSY VERIFICATION  [B-3]
    CALL BACK  [C-1]
    CALL WAITING - TERMINATING  [C-12]
    CALL FORWARDING - INTERCEPT/ANNOUNCEMENT ATTENDANT  [C-75]
    EXECUTIVE RIGHT-OF-WAY  [E-1]
    EXECUTIVE RIGHT-OF-WAY - D
    term [E-1D] 
    						
    							NEAX2400 IPX ISDN Features and Specifications
    Page 28NDA-24311, Issue 1
    C-99D Call Transfer - All Calls - Dterm - PRI
    C-99D  Call Transfer - All Calls - Dterm - PRI
    General Description
    This feature permits a user to transfer incoming or outgoing ISDN calls without Attendant assistance.
    Operating Procedure
    To transfer a call in progress
    1. While connected with the first party, press the TRANSFER key; receive special dial tone.
    2. Dial the third party; receive ringback tone.
    3. At this point, the user can either wait and announce the call or hang up before the transfer is completed.
    The LCD display for an announced transfer is: 
    The LCD display for an unannounced transfer is:
    Note:When the telephone number of the transferring/transferred station exceeds 8 digits, last 8 digits are displayed.
    However, maximum 16-digit transferred telephone number can be displayed on the middle line of the LCD depending
    on the System Data.
    Service Conditions
    1. The station performing the CALL TRANSFER - ALL CALLS - Dterm - PRI can disconnect before the
    called party answers. If the called station does not answer within the predetermined time, ringing is
    returned to the transferring station. See VARIABLE TIMING PARAMETERS [V-1] feature for
    additional timing choices.
    2. In the case of outgoing calls (no answer supervision), this feature can be activated only after 18 seconds
    have elapsed since the last digit dialed.
    3. Outgoing calls with answer supervision can be transferred immediately after call is answered (no time
    delay).
    4. The THREE-WAY CALLING [T-2] feature can comprise not more than three parties on one connection.
    The three parties connected can be as follows:
    a.) Two stations and one trunk
    b.) One station and two trunks
    5. The maximum number of simultaneous THREE-WAY CALLING [T-2] connections per system is
    dependent on the quantity of conference-function circuits equipped (traffic engineered). The conference
    function is included in the INT and TSW-INT cards.
    (Time Display) TRANSFER XXXX
    Transferred
    Party
    (Time Display) TRANSFER
       XXXX XXXX
    Transferring
    PartyTransferred
    Party 
    						
    							NEAX2400 IPX ISDN Features and Specifications
    NDA-24311, Issue 1
    Page 29
    Call Transfer - All Calls - Dterm - PRI C-99D
    Service Conditions (cont’d)
    6. When transferring a call from a station (second party) to another station or trunk (third party), the control
    station can transfer the call during ringing. When the control station goes on-hook, the station on hold is
    connected to the third party’s connection and hears ringback tone. A variable timer is set when the
    controlling station goes on-hook. If the timer times out before the third party answers, the control station
    is rung back.
    7. When transferring a call from a trunk (second party) to a station (third party), the control station can
    transfer the call during ringing. If the control station goes on-hook during the ringing state, the trunk
    (second party) is connected to the third party’s line and hears ringback tone. A variable timer is set when
    the controlling station goes on-hook. If the timer times out before the third party answers, the control
    station is rung back.
    8. Reorder tone is returned to the user when the following actions occur:
    a.) The user’s line is restricted by outward or miscellaneous trunk restrictions by the line class of
    service (COS).
    b.) The user dials the number of an unequipped line or termination is restricted (route restrictions) by
    the line COS.
    c.) The first digit dialed by the user is invalid.
    Interactions
    1. If a station is in an established THREE-WAY CALLING [T-2] connection, that station cannot activate
    any features. If a station switchhook flashes to activate a feature, the flash is ignored and the three-way
    connection remains established.
    2. If a party in involved is a CONSULTATION HOLD [C-17], CONSULTATION HOLD - D
    term 
    [C-17D], CONSULTATION HOLD - ALL CALLS - PRI [C-100], CONSULTATION HOLD - ALL
    CALLS -   D
    term - PRI [C-100D] condition or in an established THREE-WAY CALLING [T-2]
    connection, any attempted use of a feature to override the connection is denied. These features are:
    ATTENDANT OVERRIDE  [A-7]
    BOSS-SECRETARY OVERRIDE - D
    term [B-5D]
    BUSY VERIFICATION  [B-3]
    CALL BACK  [C-1]
    CALL WAITING - TERMINATING  [C-12]
    CALL FORWARDING - INTERCEPT/ANNOUNCEMENT - ATTENDANT [C-75]
    EXECUTIVE RIGHT-OF-WAY  [E-1]
    EXECUTIVE RIGHT-OF-WAY - D
    term [E-1D] 
    						
    							NEAX2400 IPX ISDN Features and Specifications
    Page 30NDA-24311, Issue 1
    C-100 Consultation Hold - All Calls - PRI
    C-100  Consultation Hold - All Calls - PRI
    General Description
    This feature permits a user to hold any incoming or outgoing ISDN network call, or any intra-office call, while
    originating a call to another station within the system.
    Operating Procedure
    To hold the original call and place a second call
    1. Press the switchhook; receive special dial tone. The original call is held.
    2. Dial the second telephone number; receive ringback tone.
    3. The second station answers; the Consultation Hold state has been entered.
    To return to the original call
    1. In any of the following cases, the calling station can return to the original call by pressing the switchhook:
    a.) The second station called for consultation is busy.
    b.) The calling station cannot gain access to second station due to restriction or any other reason.
    c.) Second station does not answer.
    2. If the second party hangs up, the calling station will automatically be returned to the original call.
    If the originating station flashes the switchhook, THREE-WAY CALLING [T-2] will be initiated.
    Service Conditions
    1. When TRUNK-TO-TRUNK CONNECTION [T-10] is provided with the system, an outgoing exchange
    network or Tie Line call can be made by the user.
    2. In the case of outgoing calls, this feature can be activated only after 18 seconds have elapsed since the last
    digit dialed.
    3. CALL PICKUP - GROUP - PRI [C-97] is available on Consultation Hold. 
    						
    							NEAX2400 IPX ISDN Features and Specifications
    NDA-24311, Issue 1
    Page 31
    Consultation Hold - All Calls - Dterm - PRI C-100D
    C-100D  Consultation Hold - All Calls - Dterm - PRI
    General Description
    This feature permits a Dterm user to hold any incoming or outgoing ISDN network calls, while originating a call to
    another NEAX2400 IPX station within the system.
    Operating Procedure
    To hold the original call and place second call from a Dterm
    1. Press the TRANSFER key; receive special dial tone. The original call is held.
    2. Dial the second telephone number; receive ringback tone.
    3. The second station answers; the Consultation Hold state has been entered.
    To return to the original call from a Dterm
    1. In any of the following cases, the calling station can return to the original call by pressing the TRANSFER
    key:
    a.) Second station called for consultation is busy.
    b.) Calling station cannot gain access to the second station due to a restriction or some other reason.
    2. If the second station hangs up, the calling station will automatically be returned to the original call.
    3. If the second station stays on, pressing the TRANSFER key returns the original call to the D
    term while the
    second call is being held.
    Pressing the CONF key initiates THREE-WAY CALLING [T-2].
    Service Conditions
    1. When TRUNK-TO-TRUNK CONNECTION [T-10] is provided with the system, an outgoing ISDN
    network or Tie Line call can be made by the user.
    2. In the case of outgoing calls, this feature can be activated only after 18 seconds have elapsed since the last
    digit was dialed.
    3. CALL PICKUP - GROUP - PRI [C-97] is available on Consultation Hold. 
    						
    							NEAX2400 IPX ISDN Features and Specifications
    Page 32NDA-24311, Issue 1
    C-101 Call Forwarding - Intercept Announcement - PRI
    C-101 Call Forwarding - Intercept Announcement - 
    PRI
    General Description
    This feature provides for interception of a called party number received via ISDN by DIRECT INWARD DIALING
    [D-8] calls that cannot be completed (unassigned station, level, etc.). These calls are automatically routed to a
    recorded announcement, informing the caller that an inoperative number was reached and giving the listed directory
    number for information.
    This feature permits a station originated call, upon encountering a restricted outgoing number or a trunk busy
    condition, to automatically be routed to a recorded announcement informing the caller that all the outgoing trunks
    are busy.
    Operating Procedure
    No manual operation is required, once this feature has been programmed in system data.
    Service Conditions
    1. This feature requires an announcement trunk and an announcement machine or a Digital Announcement
    Trunk (DAT).
    2. Only one ISDN call at a time can be connected to each announcement trunk. If a second ISDN call arrives
    while the first is being processed, the caller will receive ringback tone until the trunk becomes idle.
    3. If the outside party or Attendant forgets to hang up, the system will automatically disconnect in 30 seconds
    (provided this is programmed in system data). If no disconnect timing is programmed, the outside party
    will control disconnect.
    4. This feature is provided on a per-tenant basis.
    5. This feature is only available on DID calls.
    6. The following call conditions, which cannot be completed, can be routed to intercept:
    a.) Vacant level
    b.) Unassigned telephone number
    7. Only one common message can be provided for the different intercept conditions.
    8. There is no method that exempts an individual ISDN DID from intercept.
    9. This service is not available when the destination telephone number exceeds 13 digits.
    10. A station dials the LEAST COST ROUTING - 3/6-DIGIT [L-5] access code and an outside number. If
    that outside number is not listed in LEAST COST ROUTING - 3/6-DIGIT [L-5] tables (Outgoing Routing
    Patterns, OPR), the call will be routed to an intercept announcement.
    11. If a different message is required for each of the three intercept conditions, three trunks and three
    announcement machines must be provided.
    When encountering a restricted route
    12. This service feature is valid when station to outgoing-trunk connection is restricted.
    13. This feature is applied equally to all trunk routes in the system. It cannot be denied to some routes and
    available to other routes.
    14. This service is valid when a call is redirected to an outgoing trunk via CALL FORWARDING - OUTSIDE
    [C-28]. The announcement is heard when the calling station is also a restricted station. 
    						
    							NEAX2400 IPX ISDN Features and Specifications
    NDA-24311, Issue 1
    Page 33
    Call Forwarding - Intercept Announcement - PRI C-101
    Service Conditions (cont’d)
    15. This service is not valid for TRUNK-TO-TRUNK CONNECTION [T-10] when the called station has set
    CALL FORWARDING - ALL CALLS - OUTSIDE [C-28] via DID or Tie trunk.
    16. This service is not valid for outgoing calls that do not go out when all trunks or senders are busy.
    When encountering all trunks busy
    17. This service feature is valid for outgoing station-to-trunk or tandem trunk-to-trunk connections.
    18. Automatic OUTGOING TRUNK QUEUING [O-2], OFF-HOOK QUEUING [O-7], and ROUTE
    ADVANCE [R-6] are mutually exclusive with this feature. These features take priority over OUTGOING
    TRUNK BUSY ANNOUNCEMENTS [O-21]. 
    						
    							NEAX2400 IPX ISDN Features and Specifications
    Page 34NDA-24311, Issue 1
    C-102 Call Pickup - Direct - PRI
    C-102 Call Pickup - Direct - PRI
    General Description
    This feature allows a user to pick up an ISDN call to another station in the system by dialing a specific call pickup
    code.
    Operating Procedure
    To pickup an incoming call
    1. Lift the handset; receive dial tone.
    2. Dial the CALL PICKUP - DIRECT code; receive second dial tone.
    3. Dial the specific telephone number to be picked up. The incoming call is connected to your station.
    Service Conditions
    1. This feature is provided on a per line basis, based on the station CLASS OF SERVICE - INDIVIDUAL
    [C-15].
    2. A station in a fully restricted class cannot answer an ISDN call using CALL PICKUP - DIRECT - PRI
    [C-102].
    3. If the ringing call is a result of CALL BACK [C-1], CALL HOLD [C-6] Recall, CALL TRANSFER
    [C-\11] Recall or OUTGOING TRUNK QUEUING [O-2] Recall, it cannot be picked up by any station.
    4. This feature cannot be accessed from the ATTENDANT CONSOLE [A-3].
    5. Both stations in this procedure must belong to the same tenant group.
    6. A busy station can accomplish CALL PICKUP - DIRECT - PRI by placing an existing call on hold.
    7. CALL PICKUP - DIRECT - PRI cannot be accessed while in the CONSULTATION HOLD [C-17] mode. 
    						
    							NEAX2400 IPX ISDN Features and Specifications
    NDA-24311, Issue 1
    Page 35
    Call Waiting - Terminating - PRI C-114
    C-114 Call Waiting - Terminating - PRI
    General Description
    This feature enables a busy station to receive a second incoming call from DID trunk of ISDN network. A call
    waiting tone is sent to the busy station; the user can use CALL HOLD [C-6] to answer the second call. CALL HOLD
    [C-6] can be used to alternate between the two calls.
    Operating Procedure
    To activate CALL WAITING - TERMINATING on an incoming ISDN trunk call
    1. The NEAX2400 IPX receives the called telephone number.
    2. If the called station is busy, CALL WAITING - TERMINATING is automatically set; calling station
    receives call waiting ringback tone. Call waiting tone (2 beeps) is sent to the busy station. If the called
    station is a D
    term, LED of ANSWER key flashes.
    To answer a CALL WAITING - TERMINATING call
    1. Call waiting tone is heard during the call in progress.
    2. Flash the switchhook or press the ANSWER key on the D
    term to hold the existing call.
    3. CALL WAITING - TERMINATING call is automatically connected.
    4. By another switchhook flash or pressing the ANSWER key, the user is returned to the original call and the
    second call is placed on hold.
    OR
    1. Call waiting tone is heard during call in progress.
    2. The called station hangs up; priority ringing is sent.
    Priority ringing =  0.4 sec. ON 0.2 sec. OFF 0.8 sec. ON
                             0.2 sec. OFF 0.4 sec. ON 0.4 sec. OFF
    3. Lift the handset to answer.
    Service Conditions
    1. Call waiting tone is two beeps. A beep is 200 milliseconds ON/OFF.
    2. Periodic call waiting tone can be eliminated for each tenant by setting system data.
    3. To be activated, CALL WAITING - TERMINATING - PRI must be allowed in the call originator’s
    CLASS OF SERVICE - INDIVIDUAL [C-15] programming.
    4. There is no limit on the number of stations able to receive this feature simultaneously.
    5. CALL WAITING - TERMINATING - PRI is denied when the called station is connected to the
    ATTENDANT CONSOLE [A-3].
    6. CALL WAITING - TERMINATING - PRI can be set only when the called station is busy on a two-party
    call with another station or trunk.
    7. Call waiting ringback tone changes to normal ringback tone for the calling station, when the called station
    goes on-hook.
    8. CALL WAITING - TERMINATING - PRI cannot be activated while in the CONSULTATION 
    HOLD - ALL CALLS [C-17] mode.
    9. CALL WAITING - TERMINATING - PRI cannot be used in conjunction with DIAL ACCESS TO
    ATTENDANT [D-2]. 
    						
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