NEC Neax 2400 Ipx Isdn Features And Specifications
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NEAX2400 IPX ISDN Features and Specifications Page 16NDA-24311, Issue 1 C-95D Call Forwarding - All Calls - Dterm - PRI Operating Procedure (cont’d) To monitor CALL FORWARDING - ALL CALLS - Dterm - PRI from My-Line 1. Press the CALL FORWARDING- ALL CALLS feature key. The LCD displays: To cancel CALL FORWARDING - ALL CALLS - Dterm - PRI from My-Line 1. Lift the handset or press the SPEAKER key; receive dial tone. 2. Press the CALL FORWARDING - ALL CALLS feature key; receive service set tone. The LED of the associated feature key goes out. The LCD displays: 3. Replace the handset or press the SPEAKER key. To set CALL FORWARDING - ALL CALLS - Dterm - PRI for another multi-line appearance 1. Lift the handset or press the SPEAKER key. 2. Press the multi-line appearance; receive dial tone. Press CALL FORWARDING - ALL CALLS feature key; receive special dial tone. 3. Dial the desired target telephone number; receive service set tone. The LED of the associated feature key does not light at the station setting the service. If the multi-line appearance is another D term’s My-Line, that station’s feature key LED will light. The setting station’s LCD displays: 4. Replace the handset or press the SPEAKER key. 5. If the target station is the operator, the LCD displays. (Time Display) FORWARD XXXX (Time Display) FORWARD SETOPR Target Station OR Operator (Time Display) FORWARD CANCEL (Time Display) FORWARD SET XXXX Target Station (Time Display) FORWARD SETOPR
NEAX2400 IPX ISDN Features and Specifications NDA-24311, Issue 1 Page 17 Call Forwarding - All Calls - Dterm - PRI C-95D Operating Procedure (cont’d) To monitor CALL FORWARDING - ALL CALLS - Dterm - PRI for another multi-line appearance 1. Press the multi-line appearance. Then press the CALL FORWARDING - ALL CALLS feature key. The LCD displays: To cancel CALL FORWARDING - ALL CALLS - Dterm - PRI for another multi-line appearance 1. Lift the handset or press the SPEAKER key; receive dial tone. 2. Press the multi-line appearance; receive dial tone. Press the CALL FORWARDING - ALL CALLS feature key; receive service set tone. The LCD displays: The associated LED lit at another station goes out. 3. Replace the handset or press the SPEAKER key. Service Conditions 1. Stations with this feature set can originate any calls and access the CALL FORWARDING - ALL CALLS cancellation code. 2. All stations can simultaneously activate CALL FORWARDING - ALL CALLS - D term - PRI. 3. Stations can be assigned this feature via CLASS OF SERVICE - INDIVIDUAL [C-15] programming in system data. 4. CALL FORWARDING - ALL CALLS - D term - PRI can only be set from the My-Line. 5. CALL FORWARDING - ALL CALLS - D term - PRI can also be accessed via the dial pad or SPEED CALLING - ONE TOUCH - Dterm [S-26D]. If this feature is accessed via the dial pad, it must also be cancelled via the dial pad. (Time Display)XXXX FORWARD SET Target Station (Time Display) FORWARD CANCEL
NEAX2400 IPX ISDN Features and Specifications Page 18NDA-24311, Issue 1 C-95D Call Forwarding - All Calls - Dterm - PRI Service Conditions (cont’d) 6. A user may set CALL FORWARDING - ALL CALLS - Dterm - PRI for a multi-line appearance based on the CLASS OF SERVICE - INDIVIDUAL [C-15] assigned to the station. Below are key sheet assignments for stations 200 & 201. The CLASS OF SERVICE - INDIVIDUAL [C-15] for station 200 is allowed CALL FORWARDING - ALL CALLS - D term - PRI. However, the CLASS OF SERVICE - INDIVIDUAL [C-15] for station 201 is not. Station 200 is able to set CALL FORWARDING - ALL CALLS - D term - PRI for station 201. The associated feature button LED on station 201 will illuminate. Note:FORWARD key is same as the CALL FORWARDING - ALL CALLS feature key. 7. This feature is applicable to CALL FORWARDING - ALL CALLS - OUTSIDE [C-28] and CALL FORWARDING - ALL CALLS - CCIS [C-45] and MULTIPLE CALL FORWARDING - ALL CALLS - CCIS [M-40]. 8. When users dial their own telephone numbers as the target telephone number after dialing the CALL FORWARDING - ALL CALLS - D term access code, CALLING PARTY RECOGNITION SERVICE (DIRECT-IN TERMINATION (DIT)) [C-104] is activated. 9. This feature can be restricted according to the service restriction class of the My-Line. After CALL FORWARDING - ALL CALLS - D term - PRI has been set to a Dterm multi-line, incoming calls to the multi-line cannot be transferred if the service class of the My-Line restricts this feature. 10. This service is not available when the destination telephone number exceeds 13 digits. FORWARD FORWARD 201 200 201200 MULTI-LINE MY-LINE MULTI-LINE MY-LINESTATION 200 STATION 201
NEAX2400 IPX ISDN Features and Specifications NDA-24311, Issue 1 Page 19 Call Forwarding - Busy Line - PRI C-96 C-96 Call Forwarding - Busy Line - PRI General Description This feature permits a call to a busy station to be immediately forwarded to a predesignated station, or to the ATTENDANT CONSOLE [A-3]. If a called station is in a hunt group and forwards calls to another hunt group, it can be determined through system data whether the calling party is directed to the called parties hunt group, or to the terminating parties hunt group, when all of the forwarded stations are busy. Operating Procedure To set CALL FORWARDING - BUSY LINE - PRI from an individual station 1. Lift the handset, receive dial tone. 2. Dial the CALL FORWARDING - BUSY LINE access code; receive special dial tone. 3. Dial the desired target telephone number; receive service set tone. To cancel CALL FORWARDING - BUSY LINE - PRI from an individual station 1. Lift the handset, receive dial tone. 2. Dial the CALL FORWARDING - BUSY LINE cancel code; receive special dial tone. To set CALL FORWARDING - BUSY LINE - PRI from the ATTENDANT CONSOLE [A-3] 1. Press an idle loop key. 2. Dial the CALL FORWARDING - BUSY LINE access code; receive special dial tone. 3. Dial the TENANT SERVICE [T-12] number (2 digits). 4. Dial the originating telephone number. 5. Dial the desired target telephone number; receive service set tone. To cancel CALL FORWARDING - BUSY LINE - PRI from the ATTENDANT CONSOLE [A-3] 1. Press an idle loop key. 2. Dial the CALL FORWARDING - BUSY LINE cancel code. 3. Dial the TENANT SERVICE [T-12] number (2 digits). 4. Dial the originating telephone number; receive service set tone. Service Conditions 1. This feature can be set and cancelled by either the user or the Attendant. 2. CALL FORWARDING - BUSY LINE data remains in the data memory even if the system is re-initialized or in the event of a power failure. 3. Stations are assigned this feature according to CLASS OF SERVICE - INDIVIDUAL [C-15] programming in system data. 4. Registration memories for CALL FORWARDING - BUSY LINE and CALL FORWARDING - DON’T ANSWER [C-3] are common. Changing system data will enable separation of the two, permitting separate access codes to be assigned. 5. CALL FORWARDING - BUSY LINE can be provided on a system and/or an individual basis. 6. Call Forwarding on a system basis allows any incoming calls, which encounter a busy condition, to be forwarded to a predetermined station or the ATTENDANT CONSOLE [A-3]. 7. Individual CALL FORWARDING - BUSY LINE supersedes system basis call forwarding. If a station is busy, the CALL FORWARDING - BUSY LINE on system basis is available if the station has not set the service.
NEAX2400 IPX ISDN Features and Specifications Page 20NDA-24311, Issue 1 C-96 Call Forwarding - Busy Line - PRI Service Conditions (cont’d) 8. If all stations in the terminating STATION HUNTING - CIRCULAR [S-7], STATION HUNTING - SECRETARIAL [S-8], and STATION HUNTING - TERMINAL [S-9] groups are busy, the forwarding call will hear busy tone and will not return to the calling party’s hunt group. 9. When MULTIPLE CALL FORWARDING - BUSY LINE [M-24] service is activated, hunting is performed at the last destination of the forwarded call, even though the multiple jumped stations are in a hunt group. 10. When the pilot station of a STATION HUNTING - CIRCULAR [S-7], STATION HUNTING - SECRETARIAL [S-8], and STATION HUNTING - TERMINAL [S-9] group activates CALL FORWARDING - BUSY LINE to a station (not a member of a hunt group) and system parameters specify that call hunting will not be activated at the forwarded station, the NEAX2400 IPX will send busy tone if the forwarded station is busy. If the parameters specify hunting at the forwarding station, and if the forwarded station is busy, the call will hunt in the forwarding station’s hunt group. 11. If the destination station of CALL FORWARDING - BUSY LINE - PRI is in a hunt group and is set to CALL FORWARDING - BUSY LINE in the station of another hunt group, it can be determined through system data, whether the calling party hunts to the called party’s hunt group or to the terminating party’s hunt group when the forwarded-to stations are busy. 12. If the called station is the pilot of a UNIFORM CALL DISTRIBUTION (UCD) [U-1] group and activates CALL FORWARDING - BUSY LINE, the calling station will queue to the UCD [U-1] group and will not be forwarded. 13. If a calling station, ATTENDANT CONSOLE [A-3], or trunk receives busy tone after being call forwarded - busy and activates EXECUTIVE RIGHT-OF-WAY [E-1], CALL WAITING - ORIGINATING [C-31], CALL WAITING - TERMINATING [C-12] or BUSY VERIFICATION [B-3], these services will be activated to the calling station. 14. There is no limitation to the number of stations that can set CALL FORWARDING - BUSY LINE simultaneously. 15. The Attendant answering a forwarded call can identify the called telephone number on the ATTENDANT CONSOLE [A-3] display. 16. If the station’s own telephone number is set for CALL FORWARDING - BUSY LINE, this feature is changed to CALLING PARTY RECOGNITION SERVICE (CF - ALL CALLS/BUSY LINE/DON’T ANSWER) [C-103]. 17. This service is not available when the destination telephone number exceeds 13 digits. 18. This service is made available according to the system data of each tenant. 19. In the system basis CALL FORWARDING - BUSY LINE - PRI, the following Call Forwarding patterns are available. a.) ISDN trunk to a station
NEAX2400 IPX ISDN Features and Specifications NDA-24311, Issue 1 Page 21 Call Pickup - Group - PRI C-97 C-97 Call Pickup - Group - PRI General Description This feature permits a user to answer ISDN network calls directed to other lines in a preset CALL PICKUP - GROUP simply by dialing a pickup code. Operating Procedure To pick up an incoming ISDN call 1. Stations within the same CALL PICKUP - GROUP ring. 2. Lift the handset; receive dial tone. 3. Dial the Call Pickup code; the call is connected to the station. To pick up an incoming call (Consultation Hold) 1. Stations within the CALL PICKUP - GROUP ring. 2. Flash the switchhook; receive special dial tone. 3. Dial the Call Pickup code; the call is connected to the station. 4. The first party is placed on hold. Service Conditions 1. This feature can be provided on a per-line basis via system data. 2. Stations with a fully restricted CLASS OF SERVICE - INDIVIDUAL [C-15] will be unable to answer incoming Central Office calls using this feature. When such a station tries to pick up the call, busy tone is returned. 3. A Call Pickup Group is defined as those stations having the ability to pick up each other’s calls using the CALL PICKUP feature. 4. A maximum of 100 stations per group can be assigned. There is no limit to the number of groups per system. 5. If the call pickup code is dialed while two or more stations within the group are ringing, the switching system connects the calls in the order of priority assigned to the call pickup chain. 6. CALL PICKUP cannot be used to answer OUTGOING TRUNK QUEUING [O-2] or CALL BACK [C-1] from another station. 7. A busy station can perform CALL PICKUP by pressing the switchhook, then dialing the pickup code. The call in progress is automatically placed on hold, and the call can be picked up by any other station in the same group. 8. This service can only be set for stations that belong to the same tenant.
NEAX2400 IPX ISDN Features and Specifications Page 22NDA-24311, Issue 1 C-97 Call Pickup - Group - PRI Service Conditions (cont’d) 9. When a single line station is originating/holding a call, the station can activate this feature. 10. This service cannot be activated from an ATTENDANT CONSOLE [A-3]. 11. The following issues of firmware are required to be equipped on the circuit cards: Interactions 1. CALL HOLD [C-6]: To pick up a call while engaged in a two-party connection, the station can switchhook flash to place the other party on CALL HOLD [C-6] and dial the Call Pickup code. The first party is put on CALL HOLD [C-6]. 2. CALL BACK [C-1]: The call back station originator being called back cannot be picked up by a station with the CALL PICKUP - GROUP feature. If the call back is directed to the terminating station, then Call Pickup may be used to answer the call. Any other station attempting to pick up the call receives reorder tone. 3. OUTGOING TRUNK QUEUING [O-2]: The OUTGOING TRUNK QUEUING [O-2] station being rung back cannot be picked up by a station with the CALL PICKUP - GROUP feature. An attempt to pick up the call results in receiving reorder tone. 4. Restriction: If assigned to a call pickup group, a station assigned as fully restricted or with inward restrictions cannot use the Call Pickup feature. 5. THREE-WAY CALLING [T-2]: Call Pickup can be used only after a three-way conference has been reduced to a two-party connection or the station has returned to an idle state. 6. STATION MESSAGE DETAIL RECORDING (SMDR) [S-10]: When a call is answered using the CALL PICKUP - GROUP feature, the station dialing the call pickup code is recorded. 7. If more than one station line in a call pickup group is ringing, the individual call answered is selected by the system. The system priority is based on a circular chain arrangement with first priority given to the station following the station dialing the pickup code. Circuit Card PA-16ELCH Contact NEC Engineering for firmware requirements. DAU (DLI) Contact NEC Engineering for firmware requirements. DAU (DRU) Contact NEC Engineering for firmware requirements.
NEAX2400 IPX ISDN Features and Specifications NDA-24311, Issue 1 Page 23 Call Pickup - Group - Dterm - PRI C-97D C-97D Call Pickup - Group - Dterm - PRI General Description This feature permits a user to answer any ISDN network call directed to another line in a preset CALL PICKUP - GROUP by using a programmable line/feature key. CALL PICKUP - GROUP - D term - PRI may seize the dial tone from any multi-line appearance on the Dterm. Operating Procedure To pick up an incoming call 1. Stations within the call pickup group ring. 2. Lift the handset; receive dial tone. 3. Press the CALL PICKUP - GROUP feature key; the call is connected to the station. The LCD displays: Note:When the telephone number of the called/calling station exceeds 8 digits, the last 8 digits are displayed. However, maximum 16-digit calling telephone number can be displayed on the middle line of the LCD depending on the System Data. To pick up an incoming call (Consultation Hold) 1. Stations within the call pickup group ring. 2. Press the TRANSFER or CALL HOLD feature key; receive special dial tone. 3. Press the CALL PICKUP - GROUP feature key; the call is connected to the station. 4. The first party is placed on hold. To pick up an incoming call within the EXPANDED CALL PICKUP GROUP 1. A station within the EXPANDED CALL PICKUP GROUP rings. 2. Lift the handset; receive dial tone. 3. Dial the access code or press the feature key for EXPANDED CALL PICKUP; the call is connected to the station. Service Conditions 1. Stations with a fully restricted CLASS OF SERVICE - INDIVIDUAL [C-15] will be unable to answer incoming Central Office calls using this feature. When such a station tries to pick up the call, busy tone is returned. 2. A Call Pickup Group is defined as those stations with the ability to pick up each others calls using the CALL PICKUP feature. 3. A maximum of 100 stations per group may be assigned. There is no limit to the number of groups per system. 4. If CALL PICKUP is activated while two or more stations within the group are ringing, the system will connect the calls in the order of priority assigned to the call pickup chain. 5. CALL PICKUP cannot be used to answer OUTGOING TRUNK QUEUING [O-2] or CALL BACK [C-1] from another station. 6. The D term operation originating from a multi-line, picks up the call pickup group of My Line. (Time Display) PICK UP XXXX Called StationCalling Station/Trunk XXXX
NEAX2400 IPX ISDN Features and Specifications Page 24NDA-24311, Issue 1 C-97D Call Pickup - Group - Dterm - PRI Service Conditions (cont’d) 7. This service can only be set for stations belonging to the same tenant. 8. When a single line station is originating/holding a call, the station can activate this feature. 9. This service cannot be activated from an ATTENDANT CONSOLE [A-3]. 10. A maximum of 100 stations can be assigned to each EXPANDED CALL PICKUP GROUP. There is no limit to the number of Groups per system. 11. A user cannot pickup a call in the EXPANDED CALL PICKUP GROUP when engaged in another call. 12. The following issues of firmware are required to be equipped on the circuit cards: Interactions 1. CALL HOLD [C-6]: To pick up a call while engaged in a two-party connection, the station can switchhook flash to place the other party on CALL HOLD [C-6] and dial the call pickup code. The first party is put on CALL HOLD [C-6]. 2. CALL BACK [C-1]: The CALL BACK [C-1] station originator being called back cannot be picked up by a station with the CALL PICKUP - GROUP feature. If the CALL BACK [C-1] is directed to the terminating station, then call pickup can be used to answer the call. Any other station attempting to pick up the call causes the user to receive reorder tone. 3. OUTGOING TRUNK QUEUING [O-2]: The OUTGOING TRUNK QUEUING [O-2] station being rung back cannot be picked up by a station with the CALL PICKUP - GROUP feature. If an attempt is made to pick up the call, the station receives reorder tone. 4. Restrictions: If assigned to a call pickup group, a station assigned as fully restricted or with inward restrictions cannot use the call pickup feature. 5. THREE-WAY CALLING [T-2]: Call Pickup can be used only after a three-way conference has been reduced to a two-party connection or the station has returned to an idle state. 6. STATION MESSAGE DETAIL RECORDING (SMDR) [S-10]: When a call is answered using the CALL PICKUP - GROUP feature, the station dialing the call pickup code is recorded. 7. If more than one station line in a call pickup group is ringing, the individual call answered is selected by the system. The system priority is based on a circular chain arrangement with the first priority given to the station following the station dialing the call pickup code. Circuit Card PA-16ELCH Contact NEC Engineering for firmware requirements. DAU (DLI) Contact NEC Engineering for firmware requirements. DAU (DRU) Contact NEC Engineering for firmware requirements.
NEAX2400 IPX ISDN Features and Specifications NDA-24311, Issue 1 Page 25 Call Transfer - Attendant - PRI C-98 C-98 Call Transfer - Attendant - PRI General Description This feature permits a user, when connected to an ISDN network call, to signal the Attendant and have the Attendant transfer the call to another station within the system. Operating Procedure To call the Attendant 1. While engaged in a PRI trunk call, press the switchhook; receive special dial tone. 2. Dial the operator access code. a.) ATTENDANT CONSOLE [A-3] RECALL lamp flashes and buzzer sounds. b.) The station receives ringback tone. To answer by the Attendant, refer to ATTENDANT CONSOLE USER’S GUIDE. If the station wishes to return to the PRI trunk call while the Attendant is being called 1. Press the switchhook; the RECALL lamp goes out; the buzzer stops. 2. Ringback tone ceases; the station returns to PRI trunk call. Service Conditions 1. This feature is available for incoming and outgoing ISDN trunk calls. 2. When the ATTENDANT CONSOLE [A-3] is in the Night mode, the transferring station receives reorder tone. 3. The CALL TRANSFER - ATTENDANT - PRI feature allows a user, while participating in a two-party connection (a two-party connection can comprise a station and a trunk), to call the Attendant so that the Attendant can transfer the call or provide other assistance as required. 4. If all registers are busy and the user switchhook flashes, the flash is ignored by the system and the parties remain connected. Interactions 1. When the HOTLINE [H-1] set is equipped with a dial, the user switchhook flashes to get special dial tone and dials 0. A ringback tone is provided, and the Attendant is notified of the call. 2. This feature can be used by a fully restricted station. The Attendant can transfer a fully restricted station to another station only. 3. This feature is not operable when NIGHT CONNECTION - FIXED [N-1] or NIGHT CONNECTION - FLEXIBLE [N-2] is activated. To process a transfer, use CALL TRANSFER - ALL CALLS - PRI [C-99] feature. A reorder tone is returned when CALL TRANSFER - ATTENDANT - PRI is attempted. 4. When the SPLITTING [S-4] and ATTENDANT LOCKOUT [A-5] features are activated, this feature can be activated.