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NEC Neax 2400 Imx Isdn Features And Specifications

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    							NEAX2400 IMX ISDN Features and Specifications
    NDA-24281, Issue 1
    Page 5
    Announcement Service - PRI A-92
    A-92  Announcement Service - PRI
    General Description
    This feature allows a user from the ISDN trunk to hear a prearranged announcement when the user dials a
    predetermined access code.
    Operating Procedure
    1. Lift the handset; receive dial tone.
    2. Dial the announcement trunk access code. The system receives the announcement trunk access code.
    a.) If a multiple connection is made, the announcement is repeatedly sent out.
    b.) If a single connection is made, the announcement is sent out only once, and then the
    announcement trunk is released. If the system data specifies ringback tone is to be sent, ringback
    tone is returned to the caller after the announcement finishes.
    3. The office data is checked for the following:
    a.) Multiple or single connection 
    b.) 30-second forced disconnection 
    c.) Ringback tone to be sent or not be sent after the announcement finishes 
    d.) Remote office answer signal to be sent or not to be sent.
    4. The call is connected to the announcement trunk; the caller hears announcement.
    5. If 30-second forced disconnection is specified, the announcement trunk is released 30 seconds after the
    call has been connected to the Announcement Trunk, and the caller receives busy tone. Otherwise, the call
    remains connected to the Announcement Trunk until the caller hangs up.
    Service Conditions
    1. This feature requires the following hardware:
    a.) ISDN trunk to interface with an announcement machine     
    b.) One announcement machine or Digital Announcement Trunk (DAT)
    2. The following connections are available:
    a.) Multiple connection: Many ISDN trunks can be connected to one announcement trunks
    simultaneously.
    b.) Single connection: Only one ISDN trunk can be connected to one announcement trunk.
    3. This feature is also available for Tie Line trunk access to announcement trunk.
    4. This connection can be continuous until a user hangs up, or it can be disconnected after 30 seconds. This
    function can be selected on a per announcement trunk basis.
    5. Before connection to the announcement machine is made, the system can be programmed to return
    ringback tone.
    6. When this feature is activated from a Tie line, an answer supervision signal is sent to the far end PBX.
    7. ANNOUNCEMENT SERVICE can be provided for a maximum of 16 trunks, which includes the
    announcement trunks for CALL FORWARDING - INTERCEPT/ANNOUNCEMENT [C-25]. Fourteen
    kinds of announcement are available on each tenant basis.
    8. When the announcement service is not provided, reorder tone is returned to the caller.
    9. When a system with an announcement service receives the announcement trunk access code, it sends the
    announcement to the caller. 
    						
    							NEAX2400 IMX ISDN Features and Specifications
    Page 6NDA-24281, Issue 1
    A-92 Announcement Service - PRI
    Service Conditions (cont’d)
    10. If a multiple connection is made, the recorded tape is not rewound and the announcement is sent out from
    anywhere on the tape. If a single connection is made, the tape is rewound upon completion of the
    announcement and the announcement is sent out to the caller from the beginning.
    11. When activating this feature via the FCCS network, only Physical Telephone Number may be used. 
    						
    							NEAX2400 IMX ISDN Features and Specifications
    NDA-24281, Issue 1
    Page 7
    Automatic Circuit Assurance - PRI A-94
    A-94  Automatic Circuit Assurance - PRI
    General Description
    When a call connection time is less or greater than a pre-determined time period, the NEAX2400 IMX can display
    or print a reference to it using this feature.
    Operating Procedure
    No manual operation is required.
    Service Conditions
    1. This feature cannot be activated without STATION MESSAGE DETAIL RECORDING (SMDR) [S-10].
    2. This feature is available for both incoming and outgoing calls.
    3. This feature is not activated for station-to-station or station-to-Attendant calls under the following
    conditions:
    a.) When the station performs a switch hook flash 
    b.) When the station presses the D
    term line/feature key (HOLD, TRANSFER, or switch hook flash) 
    c.) When the Attendant presses HOLD key 
    d.) When the call is overridden by another call 
    e.) When the station answers Call Waiting or Attendant Camp-On call 
    						
    							NEAX2400 IMX ISDN Features and Specifications
    Page 8NDA-24281, Issue 1
    A-96 Automatic Trunk Test - PRI
    A-96  Automatic Trunk Test - PRI
    General Description
    The AUTOMATIC TRUNK TEST capability provides a functional test on a large number of ISDN trunks at a
    prearranged time. The results of the test are reported at the MAINTENANCE ADMINISTRATION TERMINAL
    (MAT) [M-18]. The test can include ringback tone Test, 1 kHz Tone Test and Trunk Selection Test, by having the
    proper test trunk termination at the distant office.
    Operating Procedure
    1. Input the TTLC command.
    2. The system prompts for either Immediate or Scheduled Execution of the AUTOMATIC TRUNK TEST
    feature. If Scheduled Execution is chosen, the time when the test begins is entered via the MAT. 
    3. The system asks for the Route Number to be tested as RT on monitor. 
    4. Input a route number from 1 through 255. The maximum number of routes is 255.
    5. The system asks for the trunk number(s) to be tested as TK on monitor. 
    6. Input the trunk number from 1 through 255. Input the trunk number(s) to be tested as test start from TRK
    NUMBER to TRK NUMBER. 
    7. The system will execute the trunk test based on the data input above. Test results will be printed out after
    all trunks have been tested.
    Service Conditions
    1. One LTST (PH-M23) card is required as additional hardware. 
    2. Trunks are tested in conjunction with the connecting office through the selected trunk, on a one at a time
    basis. The following trunk functions can be tested on all trunks in a specified group:
    a.) Trunk selection
    b.) Detection of ringback tone sent back from the connecting office after test number outpulsing 
    c.) Detection of test tone (1 kHz) returned from Automatic Answer Trunk facility, if provided.
    3. As part of the AUTOMATIC TRUNK TEST facility, an Automatic Answer Trunk (AAT) is provided at
    the NEAX2400 IMX to answer incoming test calls. Upon terminating the incoming test call from the
    originating office through a selected test trunk, the AAT generates a 1 kHz tone to the originating office
    as an acknowledgment signal.
    4. When activating this feature via the MAT, the system will prompt for either Immediate or Scheduled
    Execution of the AUTOMATIC TRUNK TEST. If Scheduled Execution is chosen, the time when the test
    begins is entered via the MAT. From the time the test is ordered until the completion of the test, the MAT
    is dedicated to the AUTOMATIC TRUNK TEST function.
    5. INDIVIDUAL TRUNK ACCESS [I-4] must be available when activating this feature.
    6. Trunk test data must be assigned by ATTD command.
    7. This service is available to trunks that can receive Push Button (PB) signals. 
    						
    							NEAX2400 IMX ISDN Features and Specifications
    NDA-24281, Issue 1
    Page 9
    Boss/Secretary Transfer - PRI B-19
    B-19  Boss/Secretary Transfer - PRI
    General Description
    This service feature allows a secretary to voice-announce a call to a boss when the secretary answers a call from an
    ISDN trunk on the boss’ line.
    Operating Procedure
    1. Call terminates to boss’ line.
    2. Secretary answers the call on Boss’ line of secretary’s D
    term.
    3. Secretary presses boss’ line key; the incoming call is placed on hold, a signal tone is transmitted over the
    speaker of boss’ D
    term, and boss and secretary can talk by VOICE CALL [V-2D] Note 1. The LCD
    displays (boss and secretary):
    If the MIC of boss’ D
    term is on, boss can converse HANDS-FREE ANSWER BACK - Dterm [H-4D].
    4. Secretary hangs up Note 2; a signal tone is transmitted over the speaker of boss’ D
    term again, and boss’
    line is placed on hold. At this time, boss’ line of secretary’s Dterm is also placed on hold, and secretary can
    answer the held call at any time. Note 3
    5. Boss lifts the handset, presses the boss’ line key, and answers the call. The LCD displays:
    Note 1:If the boss is talking on another line or has a single line telephone, boss’ station rings and VOICE CALL [V-2D] cannot
    be activated.
    Note 2:If the boss answers before the secretary hangs up, the boss will talk to the secretary. At this time, the secretary can talk
    either to the incoming call or to the boss by pressing the boss’ line key or the TRANSFER key.
    Note 3:If the boss does not answer the held call in a predetermined time, the secretary is recalled by the held call.
    Service Conditions
    1. The secretary must have boss’ My-Line appearing on the Dterm in a multi-line operation.
    2. The secretary must have a D
    term for this operation. The boss may have a single line telephone.
    3. This feature is only available when the secretary is talking in the boss’ My-Line.
    4. This feature must be allowed in CLASS OF SERVICE - INDIVIDUAL [C-15] via system data
    programming.
    5. BOSS-SECRETARY TRANSFER - PRI is denied if the secretary is connected to the ATTENDANT
    CONSOLE [A-3].
    6. If provided in the system, the held caller hears MUSIC ON HOLD [M-7].
    7. The call is recorded in STATION MESSAGE DETAIL RECORDING [S-10] for the boss’ station.
    (Time Display) ICM XXXX
    (Time Display)XXXX TRANSFER 
    						
    							NEAX2400 IMX ISDN Features and Specifications
    Page 10NDA-24281, Issue 1
    B-19 Boss/Secretary Transfer - PRI
    Service Conditions (cont’d)
    8. This feature will override CALL FORWARDING - BUSY LINE [C-2] set for the boss, unless the boss’
    line is forwarded to the secretary.
    9. THREE-WAY CALLING [T-2] (boss, secretary and calling party) is not available.
    10. A BOSS-SECRETARY TRANSFER - PRI call cannot be picked up by CALL PICKUP - GROUP [C-7],
    or CALL PICKUP - DIRECT [C-30].
    11. BOSS-SECRETARY TRANSFER - PRI is denied to the secretary if the secretary is activating or engaged
    in any of the following:
    ATTENDANT OVERRIDE [A-7]
    BOSS-SECRETARY OVERRIDE - D
    term[B-5D]
    BUSY VERIFICATION [B-3]
    CALL BACK [C-1]
    CALL HOLD [C-6]
    CALL TRANSFER - ATTENDANT [C-10]
    CALL TRANSFER - ALL CALLS [C-11]
    CALL TRANSFER - ALL CALLS - D
    term[C-11D]
    CALL WAITING - ORIGINATING [C-31]
    CALL WAITING - TERMINATING [C-12]
    CONSULTATION HOLD - ALL CALLS [C-17]
    CONSULTATION HOLD - ALL CALLS - D
    term[C-17D]
    CALL FORWARDING - INTERCEPT/ANNOUNCEMENT - ATTENDANT [C-75]
    DATA LINE SECURITY - CCIS [D-66]
    DATA PRIVACY ON DEMAND - CCIS [D-68]
    DIAL ACCESS TO ATTENDANT [D-2]
    EXCLUSIVE HOLD - D
    term[E-4D]
    EXECUTIVE RIGHT-OF-WAY [E-1]
    EXECUTIVE RIGHT-OF-WAY - D
    term[E-1D]
    NON-EXCLUSIVE HOLD - Dterm[N-7D]
    OFF-HOOK QUEUING [O-7]
    OUTGOING TRUNK QUEUING [O-2]
    OUTGOING TRUNK QUEUING - D
    term[O-2D]
    PRIVACY - Dterm[P-14D]
    PRIVACY RELEASE [P-18]
    THREE-WAY CALLING [T-2]
    THREE-WAY CALLING - D
    term[T-2D]
    VOICE CALL - Dterm[V-2D]
    12. When the secretary is talking to a station or C.O. line on a sub-line, BOSS-SECRETARY TRANSFER
    PRI can be activated to the station whose My-Line is that same sub-line of the secretary’s D
    term.
    13. The secretary cannot use this service simply to call the boss.
    14. As selected by the AKYD command of the boss’ telephone, the telephone can be set not to ring when the
    secretary calls the boss.
    15. If the secretary is talking on the boss’ line, the boss cannot use My-Line. A boss who has a single line
    telephone and lifts the handset at that time, will receive the busy tone.
    16. When the boss is using a D
    term, the boss must always press the line key to answer the call transferred from
    the secretary. 
    						
    							NEAX2400 IMX ISDN Features and Specifications
    NDA-24281, Issue 1
    Page 11
    Boss/Secretary Override - PRI B-22
    B-22 Boss/Secretary Override - PRI
    General Description
    This feature enables a secretary to voice-announce a call from an ISDN trunk to a boss when he is currently on his
    My-Line.
    Operating Procedure
    Example: Station 200-Boss 
    Station 201-Secretary
    Boss is currently connected to Trunk A. Call from an ISDN trunk (Trunk B) terminates to Station 201,
    intended for 200.
    1. Secretary answers station 201. 
    2. Secretary asks the caller to hold and presses CALL HOLD [C-6] feature key or TRANSFER key and dials
    CALL HOLD [C-6] code. (CALL WAITING - ORIGINATING [C-31] key can also be used.) Secretary
    hears dial tone. 
    3. Secretary presses SPEED CALLING - ONE TOUCH - D
    term [S-26D] key on which BOSS-
    SECRETARYOVERRIDE tone code, RECALL key and Boss’ telephone number (200) has been
    programmed. 
    4. Secretary hears ringback tone; Boss receives three bursts of waiting tone.
    Boss’ Response Options
    Operations when the boss converses with Trunk A while talking with Trunk B.
    1. Boss presses the TRANSFER key. If boss has a single line telephone, switch hook flashes.
    2. Boss converses with Trunk A and Trunk B receives hold tone (MUSIC ON HOLD [M-7]).
    3. Boss presses the TRANSFER key again. In the case of a single line telephone, switch hook flashes again.
    4. Boss converses with Trunk B. (THREE-WAY CALLING [T-2] is not available.)
    Other operations while boss and secretary are talking
    Case 1:
    1. Boss or secretary presses the TRANSFER key. 
    2. Boss and secretary are disconnected; boss converses with Trunk A, secretary converses with Trunk B
    respectively.
    Case 2:
    1. Boss hangs up and secretary converses with Trunk B again. 
    2. Boss’ station rings and Trunk A receives ringback tone.
    3. Boss lifts the handset and converses with Trunk A again.
    Operations when the boss answers the secretary
    Case 1:
    1. Boss presses the ANSWER key or TRANSFER key. If boss has a single line telephone, switch hook
    flashes. 
    2. Boss converses with secretary (Trunk A is placed on hold). 
    3. Secretary hangs up, boss is speaking with Trunk B. 
    						
    							NEAX2400 IMX ISDN Features and Specifications
    Page 12NDA-24281, Issue 1
    B-22 Boss/Secretary Override - PRI
    Operating Procedure (cont’d)
    Case 2:
    1. Boss presses the ANSWER key or TRANSFER key. If boss has a single line telephone, switch hook
    flashes.
    2. Boss converses with secretary (Trunk A is placed on hold).
    3. Boss presses 201 key and converses with Trunk A, secretary hears reorder tone.
    Case 3:
    1. Boss hangs up, boss’ station rings and secretary hears ringback tone.
    2. Boss lifts the handset and converses with secretary.
    3. The rest of operations are same as number 3 of Case 1 or Case 2.
    Case 4:
    1. Boss does not respond to 3 bursts of waiting tone.
    2. Secretary presses CALL HOLD key to resume talking to Trunk B.
    Service Conditions
    1. The boss and the secretary must have each other’s My-Line appearing on their Dterm’s in a multi-line
    operation.
    2. The secretary must have a D
    term for this operation. The boss may have a single line telephone. However,
    because no line key or call hold key is available, the boss will always be connected to the second calling
    party (Trunk B).
    3. This feature is only available when both the boss and the secretary are on their own My-Lines.
    4. This feature must be allowed in CLASS OF SERVICE - INDIVIDUAL [C-15] via system data
    programming.
    5. BOSS-SECRETARY OVERRIDE - PRI is denied if the boss or the secretary is connected to the
    ATTENDANT CONSOLE [A-3].
    6. If provided in the system, held caller will hear MUSIC ON HOLD [M-7].
    7. The call is recorded in STATION MESSAGE DETAIL RECORDING [S-10] for the secretary’s station.
    8. This feature is denied to a UNIFORM CALL DISTRIBUTION (UCD) [U-1] group.
    9. This feature will override CALL FORWARDING - BUSY LINE [C-2], CALL FORWARDING - DON’T
    ANSWER [C-3], and CALL FORWARDING - ALL CALLS [C-5] if set for the boss, unless the boss’ line
    is forwarded to the secretary.
    10. BOSS-SECRETARY OVERRIDE overrides DO NOT DISTURB [D-11], DO NOT DISTRUB - D
    term
    [D-11D], DO NOT DISTURB - Dterm - CCIS [D-76D] if set for the boss.
    11. BOSS-SECRETARY OVERRIDE - PRI is denied to the secretary if the secretary has activated or is
    engaged in any of the following:
    ATTENDANT OVERRIDE [A-7] 
    BUSY VERIFICATION [B-3] 
    CALL BACK [C-1] 
    CALL TRANSFER - ATTENDANT [C-10] 
    CALL TRANSFER - ALL CALLS [C-11] 
    CALL TRANSFER - ALL CALLS - D
    term[C-11D] 
    CALL WAITING - ORIGINATING [C-31] 
    CALL WAITING - TERMINATING [C-12] 
    CONSULTATION HOLD - ALL CALLS [C-17]  
    						
    							NEAX2400 IMX ISDN Features and Specifications
    NDA-24281, Issue 1
    Page 13
    Boss/Secretary Override - PRI B-22
    Service Conditions (cont’d)
    CONSULTATION HOLD - ALL CALLS - Dterm[C-17D] 
    CALL FORWARDING - INTERCEPT/ANNOUNCEMENT - ATTENDANT [C-75] 
    DIAL ACCESS TO ATTENDANT [D-2] 
    EXCLUSIVE HOLD - D
    term[E-4D]
    EXECUTIVE RIGHT-OF-WAY [E-1] 
    EXECUTIVE RIGHT-OF-WAY - D
    term[E-1D] 
    NON-EXCLUSIVE HOLD - Dterm[N-7D] 
    PRIVACY RELEASE [P-18] 
    THREE-WAY CALLING [T-2] 
    THREE-WAY CALLING - D
    term[T-2D]
    12. BOSS-SECRETARY OVERRIDE - PRI is denied to the boss if the boss has activated or is engaged in
    any of the following:
    ATTENDANT OVERRIDE [A-7] 
    BUSY VERIFICATION [B-3] 
    CALL BACK [C-1] 
    CALL HOLD [C-6] 
    CALL HOLD - D
    term[C-6D] 
    CALL TRANSFER - ATTENDANT [C-10] 
    CALL TRANSFER - ALL CALLS [C-11] 
    CALL TRANSFER - ALL CALLS - D
    term[C-11D] 
    CALL WAITING - ORIGINATING [C-31] 
    CALL WAITING - TERMINATING [C-12] 
    CONSULTATION HOLD - ALL CALLS [C-17] 
    CONSULTATION HOLD - ALL CALLS - D
    term[C-17D] 
    CALL FORWARDING - INTERCEPT/ANNOUNCEMENT - ATTENDANT [C-75] 
    DATA LINE SECURITY [D-12] 
    DATA PRIVACY ON DEMAND [D-17] 
    DIAL ACCESS TO ATTENDANT [D-2] 
    EXCLUSIVE HOLD - D
    term[E-4D] 
    EXECUTIVE RIGHT-OF-WAY [E-1] 
    EXECUTIVE RIGHT-OF-WAY - D
    term[E-1D] 
    NON-EXCLUSIVE HOLD - Dterm[N-7D] 
    OFF-HOOK QUEUING [O-7] 
    OUTGOING TRUNK QUEUING [O-2] 
    OUTGOING TRUNK QUEUING - D
    term[O-2D] 
    PRIVACY - Dterm[P-14D] 
    PRIVACY RELEASE [P-18] 
    THREE-WAY CALLING [T-2] 
    THREE-WAY CALLING - D
    term[T-2D]
    VOICE CALL - Dterm[V-2D]
    13. Class of Service restriction for the CALL WAITING - ORIGINATING
     [C-31], CALL WAITING - 
    TERMINATING [C-12] of the boss’ and the secretary’s station must be assigned to “no-restriction”. 
    						
    							NEAX2400 IMX ISDN Features and Specifications
    Page 14NDA-24281, Issue 1
    C-95 Call Forwarding - All Calls - PRI
    C-95  Call Forwarding - All Calls - PRI
    General Description
    This feature permits all calls from an ISDN network destined for a particular station to be routed to another station
    (or Attendant), regardless of the busy or idle status of the called station. Activation and cancellation can be
    accomplished by either the individual user or the Attendant.
    Operating Procedure
    To activate CALL FORWARDING - ALL CALLS - PRI from an individual station
    1. Lift the handset; receive dial tone. 
    2. Dial the CALL FORWARDING - ALL CALLS access code; receive special dial tone. 
    3. Dial the desired target telephone number; receive service set tone.
    To cancel CALL FORWARDING - ALL CALLS - PRI from an individual station
    1. Lift the handset; receive dial tone. 
    2. Dial the CALL FORWARDING - ALL CALLS cancellation code; receive service set tone.
    To activate CALL FORWARDING - ALL CALLS - PRI from the ATTENDANT CONSOLE [A-3]
    1. Press an idle loop key. 
    2. Dial the CALL FORWARDING - ALL CALLS access code; receive special dial tone. 
    3. Dial the TENANT [T-12] number (2 or 3 digits). 
    4. Dial the originating telephone number. 
    5. Dial the desired target telephone number; receive service set tone.
    To cancel CALL FORWARDING - ALL CALLS - PRI from the ATTENDANT CONSOLE [A-3]
    1. Press an idle loop key. 
    2. Dial the CALL FORWARDING - ALL CALLS cancellation code; receive special dial tone. 
    3. Dial the TENANT [T-12] number (2 or 3 digits). 
    4. Dial the originating telephone number; receive service set tone.
    Service Conditions
    1. Stations with this feature set may originate calls and access the CALL FORWARDING - ALL CALLS
    cancellation code.
    2. There is no limitation to the number of stations that can set CALL FORWARDING - ALL CALLS - PRI
    simultaneously.
    3. Stations can be assigned this feature via CLASS OF SERVICE - INDIVIDUAL [C-15] programming in
    system data.
    4. When a call is forwarded to another station, one burst of ringing signal will be sent to the station to indicate
    that it is call forwarded.
    5. Stations activating CALL FORWARDING - ALL CALLS - PRI may be restricted from placing any calls
    except to the Attendant. (This is an optional, programmable feature.)
    6. CALL FORWARDING - ALL CALLS - PRI data remains in the data memory even if the system is
    reinitialized or in the event of a power failure.
    7. When users dial their own telephone numbers as the target telephone number after dialing the CALL
    FORWARDING - ALL CALLS access code, CALLING PARTY RECOGNITION SERVICE (DIRECT-
    IN TERMINATION (DIT)) [C-104] is activated.
    8. This service is not available when the destination telephone number exceeds 13 digits.  
    						
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