NEC Infoset 408 Vm Voice Processing System Managers Guide
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InfoSet 408 System Manager’s Guide 6 - 9 Issue 1NEC America, Inc. SECTION 7 TESTING CALL ROUTING Testing ensures that every call-routing key, greeting, and default action works correctly. Beginning with the opening greeting, you can test all of the call-routing options available to callers using the following method: 1. Call in as an external caller. The system manager poses as an external caller to test all paths available from each call-routing greeting. 2. Test the first call-routing key. Follow one path to its conclusion, whether that is ringing an extension, leaving a message in a voice mailbox, reaching an operator, or saying good-bye. Follow the path under both day and night conditions. 3. Test the remaining call-routing keys. Repeat step 2. Note:Remember to update the opening greeting (for day or night) to reflect any changes you make to call-routing options after testing.