NEC I-Series Multibutton Telephone Quick Reference Guide
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92600MQG06 April 2001 . Multibutton Telephone Quick Reference Guide Printed in the U.S.A. (2562) 92600mqg06-1.QXD 3/12/01 4:48 PM Page 12
12 378 913 14 1519 20 21 2 5 8 0 1 4 7 FLASH VO CONFMW 92700 - 15 1267 CLEAR CHECK 302 Using Your Telephone The Alphanum features and tell optional Caller I your caller’s nu These Volume Controlsare for ringing calls (not available on all models).If you’re on a Handsfree Call (see Handsfree Optionsbelow), lift the handsetfor privacy.These Volume Controlsare for speaker and handset. For phones without the volume switch, this also controls the volume for ringing calls. • Handsfreelet You must have • Monitorlets yo• With Automat the handset. Yo Handsfree or M• Use Handsfre toward your pho Due to the flexibility built into the system, your Dialing Codesand Feature Capacitiesmay differ from those in this guide. Check with your communications manager and make a note of any differences. Medium LowHigh MWflashes when you have Messages Waiting. If you don’t have a Voice Mail key, it also flashes when you have Voice Mail messages left in your mailbox.Press CALL1 then LNDto automatically redial the last number you called. Press CALL1, DIALand dial a bin number for Common Abbreviated Dialing.While on a call, press CONFto set up a Conference. This key may be TRF on some models. The Soft Keysprovide quick and easy access to features - just follow the menu on the display (not available on all models). 92600mqg06-1.QXD 3/12/01 4:47 PM Page 1
P C 1234 5678 9 10 111213 14 15 16 17 1819 20 21 22 23 24 2 5 8 0 1 4 73 6 9 CALL 2CALL 1 DND HOLD LND DIAL MIC FLASH SPK VOL CONFMW 123 4567 8 910 CLEAR CHECK 302 STA 302 The Alphanumeric Displayhelps you use features and tells you about your calls. With optional Caller ID, a ringing line may show your caller’s number and name. P Handsfree Options • Handsfreelets you place and answer calls by pressing instead of using the handset. You must have a speakerphone to have Handsfree.• Monitorlets you place a call without lifting the handset, but you must lift the handset to speak.• With Automatic Handsfree, you can press a line or Line Appearance key without lifting the handset. You may have to lift the handset to speak, depending on whether you have Handsfree or Monitor. Normally, you have Automatic Handsfree.• Use Handsfree Answerbackto answer a voice-announced Intercom call by speaking toward your phone — without lifting the handset. The Microphonepicks up your voice for Handsfree calls. Press MICto turn off the microphone.Press for Handsfreecalls, or use the handset instead. See Handsfree Optionsbelow. While on a handset call, press SPK once for Handsfree; twice for Group Listen.Line Appearance Keysare Intercom keys for placing and answering calls. If you’re busy on one – just use the other.Press a One-Touch Keyfor one-button contact with co-workers and outside callers, or when using certain features. Ask your communications manager.These are and/or keys. See Programming Function Keysfor more on setting up these keys. Enable Do Not Disturbto block your calls when you don’t want to be interrupted. This key will also flash when Call Forwarding is activated.Dial D(3) to select a call from a list of names. See Directory Dialingfor more. 92600mqg06-1.QXD 3/12/01 4:47 PM Page 2
Placing an Outside Call . . . 1. (Optional) Lift handset. 2. + Listen for dial tone + Outside number. •You can have function keys for lines or line groups.•If your system is behind a PBX, you may have to dial 9 before your number. OR 1. (Optional) Lift handset. 2. + + Outside number.OR 2. + + Line group (1-9, 01-99 or 001-128) + Outside number. OR 2. + + Line number (e.g., 05 or 005 for line 5) + Outside number. Calling a Co-Worker . . . 1. (Optional) Lift handset. •For one-touch calling, press a Call Coverage or Hotline function key instead of going on to step 2. 2. + Co-worker’s extension number.•Your call will ring or voice-announce. If you hear ringing, wait for an answer. If you hear two beeps, begin speaking. Dialing 1 changes mode.•For your Voice Mailbox, dial ✻8. •For Paging, dial ✻1 + 0 for All Call or ✻1 + 1-64 for zones. Dial using the Intercom: Dial codes for outside lines: Press a line key for quick access: Placing Calls IfCM . 92600mqg06-1.QXD 3/12/01 4:47 PM Page 3
. r. . If your call doesn’t go through . . .Camp On and Callback 1. to Camp On(wait without hanging up). •(Intercom calls) When you hear ringing, wait for the called party to answer. If you hear busy/ring instead of busy before camping on, you can optionally dial 6 to send a Voice Over.•(Outside calls) When you hear new dial tone, place your call again.OR 1. and hang up to leave a Callbackfor a free line or extension. •Wait for the system to call you back. 2. or lift handset.•(Outside calls) Place your call again.•(Intercom calls) Speak to co-worker. To cancel your Callback: 1. (Optional) Lift handset. 2. + + Hang up. Message Waiting (Direct Messaging) 1. Do not hang up + . •Your co-worker’s MW flashes fast. Your MW is lit.•With Voice Mail, dial 8 to leave a mes- sage in your co-worker’s mailbox. 1. + .•To cancel Messages Waiting (those you left and those left for you): CALL1 + 873. To answer a Message Waiting left for you: Leave a Message Waiting (flashing MW key) when your co- worker doesn’t answer: When you hear sys- tem busy, use Camp On or Callback: A A P HaA 92600mqg06-1.QXD 3/12/01 4:47 PM Page 4
). l . Answering Outside Calls . . . 1. or lift handset. •Press line or loop key if not connected. Answering Intercom Calls . . . 1. Speak toward your phone. •You can lift the handset for privacy.•If you hear one long ring instead, press SPK or lift handset to answer.•CALL1 + 823 makes incoming Intercom calls ring your phone. CALL1 + 821 makes them voice-announce. Picking up calls not ringing your phone . . . 1. or lift handset. 2. + . 1. or lift handset. •You can press a Group Call Pickup or Call Coverage function key instead of step 2. 2. + Co-worker’s extension. Have a telephone meeting (Conference) . . . 1 . Place/answer call + . 2. Place/answer next call + . •Repeat this step to add more parties. You may be able to have up to 32 callers. 3. After adding all parties, press again to begin the Conference. Use Conference to have a telephone meeting: When a call is ringing a co-worker’s phone:If a call is ringing over the Page after hours: Listen for two short beeps:Listen for two rings and look for a flashing line key: Answering Calls (Y m c 92600mqg06-1.QXD 3/12/01 4:47 PM Page 5
PFwP Your call can wait at your phone . . .Hold 1. Do not hang up + . •This puts your outside call on System Hold. Your co-workers can take the call off Hold. To place the call on Exclusive Hold, press your Exclusive HOLD function key.•Intercom calls automatically go on Exclusive Hold when you press HOLD. 1. or lift handset. 2. Press flashing .OR 2. if the call was not on a line key (or was an Intercom call). Send the call you’re on to a co-worker . . .Transfer 1 Do not hang up + . 2. Dial your co-worker’s extension. •You can press a One-Touch key instead of dialing your co-worker.•To transfer the call to Voice Mail, press your Voice Mailkey before dial- ing your co-worker.OR 3. (Hotline). Send (Transfer) your call to a co-worker:Easily retrieve a call from Hold:Use Hold instead of leaving the handset off-hook: Handling Your Calls g8r 92600mqg06-1.QXD 3/12/01 4:47 PM Page 8
ALSQOTP Park a call in orbit 1. Do not hang up. 2. + + Park Orbit. •Park Orbits are 1-64. For Personal Park, dial 857 instead of #6. 3. Page your co-worker to pick up the call.•For Paging, dial ✻1 + 0 for All Call or ✻1 + 1-64 for zones. 4. Hang up. 1. (Optional) Lift handset for privacy. 2. + + Park Orbit. •For Personal Park, dial 857 (if Parked at your phone) or ✻✻ + Extension. Forward (reroute) your calls to a co-worker . . . 1. + . •To forward off-premise: *46 + Line access code (e.g., 9) + Number + HOLD. To cancel: *46 + HOLD + Hang up. 2. Dial Call Forwarding condition: 1 = Personal Answering Machine Emulation (then skip to step 4). 2 = Busy or not answered. 4 = Immediate. 6 = Not answered. 7 = Immediate with both ringing (not for Voice Mail). 0 = Cancel. 3. Dial destination extension, Voice Mail master number or press Voice Mail key. 4. Dial Call Forwarding type: 2 = All calls 3 = Outside calls only 4 = Intercom calls only•DND flashes slowly. A voice prompt may remind you that your calls are forwarded. While at your desk, forward your calls to a co-worker, Voice Mail or off-premise: Or pick up a call a co- worker parked for you:Park a call in orbit so a co-worker can pick it up: . 92600mqg06-1.QXD 3/12/01 4:47 PM Page 9
Automatically redial calls . . .Last Number Redial 1. (Optional) Lift handset. 2. + . •The system selects an outside line.OR 2. + . •The call uses the line you select. Save 1. (Save). 1. (Optional) Lift handset. 2. + (Save). •The system selects an outside line.OR 2. + (Save). •The call uses the line you select. Quickly dial co-workers and outside calls . . .One-Touch Calling 1. (Optional) Lift handset + . •You can have One-Touch Keys for Direct Station Selection, Personal Speed Dial (outside calls) or feature codes. See Programming One-Touch Keys. Use One-Touch Keys to save time calling co-workers: Save your call for quick dialing later on: Then redial your saved number:Quickly redial your last outside call: Placing Calls Quickly .. n . AW K• • • 92600mqg06-1.QXD 3/12/01 4:48 PM Page 10
.d e 92 A Abbreviated Dialing (Speed Dial) 1. (Optional) Lift handset. 2. + (for Common). OR 2. + (for Group). 3. Dial Abbreviated Dialing bin number. •Ask your communications manager for your bin numbers. 4. Dial phone number to store + .• The number can be up to 24 digits, using 0-9, # and ✻ . Press MIC to enter a pause. 5. Enter the name for stored number + . • See Entering Names below. 1. (Optional) Lift handset. 2. + + Bin (for common).OR 2. + + Bin (for group). • You may also have function keys for Abbreviated Dialing. To dial your stored Abbreviated Dialing number:Store Common or Group Abbreviated Dialing numbers: 10 = Punctuation 7 = Hyphen 8 = Space 9 = Symbols 1 = A - D 2 = E - H 3 = I - L 4 = M - P 5 = Q - T 6 = U - Z Entering Names When entering names, use One-Touch Keys to enter letters. For example, press One-Touch Key 1 once for A, twice for B, three times for C, and four times for D. •Use the dial pad digits to enter 1-9, # and ✻.•CONF deletes entries.•CHECK saves the One-Touch entry after you select it. (You don’t have to press CHECK after dial pad entries.) Pr 92600mqg06-1.QXD 3/12/01 4:48 PM Page 11