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NEC I-Series Digital Single Line, Analog Single Line Quick Reference Guide
NEC I-Series Digital Single Line, Analog Single Line Quick Reference Guide
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Digital Single Line (DSL) Analog Single Line (SLT) Quick Reference Guide 92600DSL05 April 2001 Printed in U.S.A. (2562) 92600DSL05-1.QXD 3/12/01 4:44 PM Page 12
O 920-108H Using Your Digital Single Line Telep These Volume Controls are for speaker and handset. Press then to automatically redial the last number you called. Lift the Handsetto place and answer calls. While on a call, press then to automatically save the number you just dialed. Press then to automatically redial the saved number later on. Use the Dial Pa outside calls andDue to the flexibility built into the system, your Dialing Codesand Feature Capacitiesmay differ from those in this guide. Check with your communications manager and make a note of any differences. 92600DSL05-1.QXD 3/12/01 4:44 PM Page 1
DEF MNO WXY ABC JKL GHI TUV VOL HOLD PARK FTR SAVE REDIALPRS OPER3 6 9 # 2 5 4 8 7 O 1 phone Handsfree Answerback • Use Handsfree Answerbackto answer a voice-announced Intercom call by speaking toward your phone — without lifting the handset. Speak toward the Microphoneto respond to voice-announced Intercom calls. Press for the feature key functions in blue: Last Number Redial, Save and Park. flashes when you have Message Waiting or Voice Mail messages left for you. is on when: •You have left a Message Waiting for a co-worker. •You are using Last Number Redial, Save or Park. On DSLs, press to place a call on System, Exclusive or Group Hold. See Handling Your Callsfor more. adwhen placing d using features.On SLTs, whenever you see in this guide hookflash (press and release hookswitch) instead. 92600DSL05-1.QXD 3/12/01 4:44 PM Page 2
Placing an Outside Call . . . 1. Lift handset. • Listen for dial tone. 2. + Outside number. • When behind a PBX, you may have to dial another 9 before your number. OR 2. + Line group number (1- 9 or 01-99 or 001-128) + Outside number. • When behind a PBX, you may have to dial 9 before your number. OR 2. + Line number (e.g., 05 or 005 for line 5) + Outside number. • When behind a PBX, you may have to dial 9 before your number. Calling a Co-Worker, Voice Mail and Paging . . . 1. Lift handset. 2. Dial co-worker’s extension number. • Your call will ring or voice-announce. If you hear ringing, wait for an answer. If you hear two beeps, begin speaking. Dialing 1 changes mode. OR 2. For Paging, dial + 0 for All Call or 1-64 for zones. OR 2. To call your mailbox, dial . Dial using the Intercom: Dial codes for outside lines: Placing Calls 92600DSL05-1.QXD 3/12/01 4:44 PM Page 3
If your call doesn’t go through . . . Camp On and Callback 1. to Camp On(wait without hanging up). •(Intercom calls) If you hear two beeps, you can speak. If you hear busy/ring, dial 6 to send a Voice Over. •(Outside calls) When you hear new dial tone, place your call again. OR 1. and hang up to leave a Callbackfor a free line or extension. •Wait for the system to call you back. 2. Lift handset when the system rings you back. •(Outside calls) Place your call again. •(Intercom calls) Speak to co-worker. To cancel your Callback: 1. Lift handset. 2. + Hang up. Message Waiting (Direct Messaging) 1. Do not hang up + . •Your co-worker’s MW flashes fast. For DSLs, your FTR key is lit. •With Voice Mail, dial 8 to leave a message in your co-worker’s mailbox. 1. Lift handset + . •For DSLs, your FTR key flashes fast. •To cancel all your messages (those you left and those left for you), dial 873. To answer a Message Waiting left for you: Leave a Message Waiting when your co- worker doesn’t answer: When you hear sys- tem busy, use Camp On or Callback: 92600DSL05-1.QXD 3/12/01 4:44 PM Page 4
Answering Outside Calls . . . 1. Lift handset. Answering Intercom Calls . . . 1.(DSL only) If you hear two short beeps: Speak toward your phone. •You can lift the handset for privacy. OR 1.If you hear one long ring: Lift handset to speak. •Lift handset + 823 makes your incom- ing Intercom calls ring. Lift handset + 821 makes them voice-announce. Picking up calls not ringing your phone . . . 1. Lift handset. 2. + . 1. Lift handset. 2. + Co-worker’s extension. Have a telephone meeting (Conference) . . . 1. Place or answer call + + . 2. Place/answer next call + + . • You may have up to 32 callers. Your soft- ware determines if there is any restriction on the number of outside parties. Repeat this step to add more parties. 3. After adding all parties, twice to set up the Conference. Use Conference to have a telephone meeting: When a call is ringing a co-worker’s phone: If a call is ringing Paging after hours: Listen for two short beeps (DSL only) or one long ring: Listen for two rings: Answering Calls 92600DSL05-1.QXD 3/12/01 4:44 PM Page 5
Your call can wait at your phone . . . Hold 1. Do not hang up + + Do not hang up. •For DSLs, this puts your outside call on System Hold. Your co-workers can take the call off Hold. For SLTs, this puts your call on Exclusive Hold. •To place the call on Exclusive Hold, dial 849 after pressing HOLD. •To place the call on Group Hold (so only those in your Department can pick up the call), dial 832 after pressing HOLD. •Intercom calls automatically go on Exclusive Hold when you press HOLD. 1. Lift handset and press . •To retrieve a call from Exclusive Hold, dial 859 instead of pressing HOLD. •To retrieve a call from Group Hold, dial 862 instead of pressing HOLD. Transferring your calls . . . Transfer 1. + Dial your co-worker’s extension. •To transfer the call to a co-worker’s mailbox, dial the Voice Mail master numberbefore their extension. 2. (Optional) Announce the call when your co-worker answers. 3. Hang up. Send (Transfer) your call to a co-worker: Easily retrieve a call from Hold: Use Hold instead of leaving the handset off-hook: Handling Your Calls 92600DSL05-1.QXD 3/12/01 4:44 PM Page 8
Park a call in orbit . . . 1. Do not hang up. Park a call in a System Orbit 2. (DSL only) + + Park Orbit. OR 2. + + Park Orbit. •Park Orbits are 1-64. OR Personal Park a call at your extension 2. + . 3. Page your co-worker to pick up the call. •For Paging, dial ✻1 + 0 for All Call or ✻1 + 1-64 for zones. 4. Hang up. 1. Lift handset. For a Call Parked in a System Orbit 2. (DSL only) + + Park Orbit. OR 2. + + Park Orbit. •Park Orbits are 1-64. OR For a Call Parked in a Personal Park Orbit When Parked at a co-worker’s phone . . . 2. + Announced extension. OR When Parked at your own phone . . . 2. . Or pick up a call a co- worker parked for you: Park a call in orbit so a co-worker can pick it up: 92600DSL05-1.QXD 3/12/01 4:44 PM Page 9
Forward your calls to a co-worker . . . 1. Lift handset + . 2. Dial Call Forwarding condition: 1 = Personal Answering Machine Emulation (then skip to step 4) 2 = Busy or not answered 4 = Immediate 6 = Not answered 7 = Immediate w/simultaneous ringing (not for Voice Mail) 0 = Cancel 3. Dial destination extension, Voice Mail master number or press Voice Mail key. 4. Dial Call Forwarding Type: 2 = All calls 3 = Outside calls only 4 = Intercom calls only •To forward off-premise: ✻46 + Line access (e.g., 9) + Number + Hang up. To cancel: ✻46 + HOLD + Hang up. Automatically redial calls . . . Last Number Redial 1. (DSL only) Lift handset + + . OR 1. Lift handset + . •The system selects an outside line. Save 1. (DSL only) Lift handset + + . OR 1. Lift handset + . •When redialing, the system selects an outside line for you. To clear a saved number: Lift handset + 885 Save your call for quick dialing later on, then redial your saved number: Quickly redial your last outside call: While at your desk, forward your calls to a co-worker or Voice Mail: 92600DSL05-1.QXD 3/12/01 4:44 PM Page 10
Quickly dial co-workers and outside calls . . . Common and Group Abbreviated Dialing (Speed Dial) (You cannot store Common or Group Abbreviated Dialing numbers.) 1. Lift handset. 2. + Bin (for Common). OR 2. + Bin (for Group). Personal Abbreviated Dialing (Speed Dial) 1. Lift handset + . 2. Bin (0-9) + Trunk access code + Number to store. • Trunk access codes are 9, #9 + trunk number and 804 + trunk group. • The total number of digits stored can- not exceed 24. 3. Hang up. 1. Lift handset + + Bin (0-9). •The stored number dials out. To dial your stored Personal Abbreviated Dialing numbers: To store your Personal Abbreviated Dialing numbers: To dial your stored Abbreviated Dialing numbers: 92600DSL05-1.QXD 3/12/01 4:44 PM Page 11