NEC Electra Multiline Telephone User Guide

STATION BUSY/NO ANSWER
OPTIONS
$TOMATIC CALLBACK
ANSWER
When calling a busy multiline telephone:
b Dial Automatic Callback code Q
F Replace,handset
When both telephones are idle
originating telephone rings:
b Lift handset
F Call is placed automatically
CALLBACK REQUEST
SET
When calling a busy or unanswered
multiline telephone:
F Dial Callback Request code #
F Replace handset
ANSWER
Receive display and/or Feature
(FNC) LED message indication:
ä Lift handset
b Dial #; request originator is
automatically...

STATION BUSY/NO ANSWER
OPTIONS (Continued)
VOICE OVER
ORIGINATE
When calling a busy telephone:
F Dial Voice Over code S
F Announce message
ANSWER
With a call in progress:
b Receive Voice Over
announcement
b Press Hold
F Converse with Voice Over
originator
b Press Answer key to alternate
between parties
WHISPER PAGE
With a call in progress:
b Receive Voice Over
announcement
b Press Feature (FNC)
b Dial 65
b Converse with Voice Over originator while monitoring first
call
b Press Feature (FNC)
F Dial Ss
F...

CO/PBX DIALING OPTIONS
(Continued)
STORE & REPEAT
STORE
W ith an outside call
in progress:
b Press Feature (FNC)
k Dial  7
REPEAT
b Lift handset
b Press Redial (LNR/SPD)
b Dial  #I; call is placed
b Dial number to be stored
b Press Feature (FNC)
b Complete conversation and
replace handset
NOTE:  Store & Repeat and Save & Repeat features cannot be used simultaneously
AUTOMATIC REDIAL
After originating a busy or unanswered outside call:
b Press Speaker
F Replace handset
b Press Feature (FNC)
’b Press...

CALL PICKUP SYSTEM
Upon hearing ringing at another
telephone:
F Lift handset
F Dial Call Pickup code:
D All Callsm
D CO/PBX Lines*
D Night Call Piokupss
b Converse
CALL PICKUP DIRECT
Upon hearing ringing or voice
announcement at another telephone:
F Lift handset
b Dial Call Pickup Direct code 67
b Dial station number of the
telephone to be answered
b Converse
PAGING
b Lift handset
b Dial Paging code:
InfernalExternal
D All Zones
 51DAII int. & ext.59
D Zone A52.D All Zones55
D Zone B53D Zone A35
D Zone...

CALL FORWARD ALL CALLS (CF/A)
DO NOT DISTURB (DND)
SET
b Press Feature (FNC)
b Dial Call Forward All/DND set
code 
60
b Select operation:
D DND: Press Feature (FNC)
CANCEL
b Press Feature (FNC)
b Dial Call Forward  AIl/DND cancel
code 
Ss
b Press Feature (FNC)
D Call Forward All: Dial destination
station 
number or voice mail and press
Feature (FNC)
NOTE 1:  The Feature (FNC)  LED will flash intermittently when your telephone is in Call
Forward/DND.
NOTE  2: While set, Call Forward All will override Call...

CUSTOMIZED MESSAGE
From a display telephone:
b Press Feature (FNC)
b Dial Customized Message code 73
b Dial 5 to scroll through messages
b Dial  # to select message
b Dial return date and time if required (Month/Day, Hour/Minute, using
4-digit, 
24-hour clock)
b Press Feature (FNC)
NOTE:  When your telephone  is set for  Do Not Disturb,  other display telephones will receive
your message upon calling your station.
STATION OUTGOING LOCKOUT
CHANGING LOCKOUT CODE
b Press Speaker
b Dial Lockout Change access...

ACCOUNT CODE ENTRY
With an outside call in progress:With an outside call on hold:
b Press Feature (FNC)b Dial Account Code Entry Code -
b Dial 66b Dial Account Code (16 digits maximum)
b Dial Account Code (16 digits maximum)b Retrieve held call
b Press Feature (FNC)
NOTE 1: The outside party will not hear digits being dialed.
NOTE 2:  The Account Code Entry Code may be assigned to a.  Feature Access Key or
One Touch Key.
ACCOUNT CODE FORCED/VERIFIED
To place an outside call:
b Lift handset
b Dial Forced...

ACD/UCD
l eeeeee*eeeee*eeeeeeeeeeeeeeeeeeeeeeeee
LOG ONLOG OFF
b Press Speakerb Press Speaker
b Dial access code -b Dial access code ~
b Dial 1b Dial 2
b Press Speakerb Press Speaker
NOTE : A LOG  key may be assigned in system programming to Log On/Off from
the ACD/UCD group. A lit LED indicates that the station is logged-on.”
BREAK MODE
SETCANCEL
b Press Speakerb Press Speaker
b Dial 40F Dial 42
b Press Speakerb Press Speaker
NOTE 1:  Break Mode is only available while an agent is logged-on.
NOTE 2:  A...

PROGRAMMING
RESETTING Feature (FNC) LED
b Press Feature (FNC)
F Dial 99
F Press Feature (FNC)
MOTE: Resetting the  Feature (FNC)  LED will cancel Call Forward All Calls, Do Not Disturb andCallback Request settings.
STATION SPEED DIAL - DIAL ACCESS
b Press Feature (FNC)
b Press Redial (LNWSPD)
b Dial Speed Dial Memory location 80-99
F Dial trunk access code i.e. (if necessary)
F Dial telephone number to be stored
(24 digits maximum)
b Press Hold (if entering name) and
dial name of party (13 letters...

ONE TOUCH KEYS
STATION SPEED DI ALDSS/BLF (STATIONS) AND
(OUTSIDE NUMBERS) FEATURE ACCESS
b Press Feature (FNC)b Press Feature (FNC)
b Press Redial (LNR/SPD)b Press Redial (LNR/SPD)
b Press One Touch Key to beb Press One Touch Key to be
programmed programmed
b Dial  Qb Dial  1 and station number to be
b Dial trunk access code i.e. (if stored
necessary)
OR Dial feature access code to be
b Dial telephone number to be stored as indicated in the
stored (16 digits maximum)
Quick Entry Guide
b Press Feature...