NEC Attendant Monitor Operations Manual

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Attendant Monitor Operations Manual INSTALLATION & CONFIGURATION
Status messages show the installation 
and configuration of the first Attendant 
Monitor main component.
At the prompt, press Enter to continue 
the installation.
Status messages show the progress of 
the Attendant Monitor installation. 
When all files have been set-up by the 
installer, the Attendant Monitor 
installation is complete.
Press Enter to exit this screen and 
return to the APM Main Menu.
Proceed to...

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Application Configuration
Since Attendant Monitor is internally supported by the APM, its component must 
be configured in the APM environment. This section provides the information that 
must be entered into the APM configuration file.
Attendant Monitor is set-up in the APM system using the Add function of the 
Application Configuration option on the APM System Administration menu.
A Note on Selecting Commands...

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Attendant Monitor Operations Manual INSTALLATION & CONFIGURATION
Primary 
Configuration 
ParametersFrom the APM Configuration Entry screen, configure the AttendantMonitor 
component as follows. All parameters marked with asterisks (*) should be entered 
exactly as shown. The rest of the entries in the table below are just examples.
OAI FacilitiesFollowing the instructions in the APM Operations Manual, name the following 
NEAX2400 facilities for the AttendantMonitor component...

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OAI-Conf SettingsUse the OAI-Conf command on the APM Configuration Entry screen to make the 
necessary parameter entries. For parameters shown with an asterisk (*) in the table 
below, make entries exactly as shown. The other parameters are shown with 
sample entries that may be changed to meet site requirements. Use the instructions 
provided for this option in the APM Operations Manual:
User-Defined...

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Attendant Monitor Operations Manual INSTALLATION & CONFIGURATION
Database Support
Attendant Monitor requires two APM databases: the Attendant Monitor database 
and the Tenant Number Database. These databases are created with default values 
during initial software installation, but specific records must be added before 
Attendant Monitor is enabled. 
Attendant Monitor 
DatabaseThe Attendant Monitor database (attmon) consists of a Master Database file 
component and an...

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Attendant Monitor 
Database (cont)Configuring the Attendant Monitor Database
The database is initially blank. It must be configured before the Attendant Monitor 
application can operate. The database values are set using the APM Applications 
Manager Main Menu-- Selecting the Application Configuration option. The 
general sequence is the following:
1. Build a Master Database File
Enter data into the master...

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Attendant Monitor Operations Manual INSTALLATION & CONFIGURATION
Tenant Number 
DatabaseThe Tenant Database is an APM database used by the Attendant Monitor 
application and other OAI applications. It provides a mechanism for retrieving the 
tenant number of an extension.
The Tenant Number database consists of a Master Database file component and an 
Application Database file component:
Master Database File - filename ’tenant_m’.
The tenant_m master database structure and...

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Tenant Number 
Database (cont)Configuring the Tenant Number Database
This database must be configured before the Attendant Monitor application can 
operate. The database values are set using the APM Applications Manager Main 
Menu-- Selecting the Application Configuration option. The general sequence is 
the following:
1. Build a Master Database File
Enter data into the master database fields to add the...

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Attendant Monitor Operations Manual ADMINISTRATOR TASKS
Chapter 3 ADMINISTRATOR TASKS
A change of attendant personnel or changes to monitored numbers will require the 
databases used by Attendant Monitor to be modified. Specific database records 
must be modified to reflect these changes. The following must be changed:
Attendant Monitor Database to reflect changes to attendant names, num-
bers, or other values.
AMNO command to make changes on the PBX.
Tenant Number...

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Tenant Number Database Records
Any changes to monitored numbers will also require a change to the Tenants 
database. Perform the following steps to add, modify, or delete records:
1. Build a Master Database File
Enter data into the master database fields to change the necessary extension 
numbers.
2. Process and Tenant the Application Database 
Use the Process Application Databases option on the APM Database...