Multitech Multivoip 100 Model Mvp110 Voice/fax Over Ip Networks User Guide

							91 Glossary
Outage:   The measure of the time during which a circuit  is not available for use due to service interrupt. Outage is the complement of circuit
availability (100% minus  % available = % outage).
Out-of-band:  Signaling that is separated from the channel carrying the information (i.e., the voice/data/video signal is separate from the
carrier signal). Dialing and various other supervisory signals are included in the signaling element. Contrast In-band signaling.
Out of Frame (OOF):  A T1 alarm condition that is logged on the loss of 2, 3 or 4 of 5 consecutive FT framing bits.
P
Packet:  1. In data communication, a sequence of binary digits, including data and control signals, that is transmitted and switched as a
composite whole. The data, control signals and, possibly, error control information are arranged in a specific format. 2. Synonymous with data
frame. 3. In TCP/IP, the unit of data passed across the interface between the Internet layer and the link layer. A packet includes an IP header
and data. A packet can be a complete IP datagram or a fragment of an IP diagram. 4. In X.25, a data transmission information unit. A group
of data and control characters, transferred as a unit, determined by the process of transmission. Commonly used data field lengths in packets
are 128 or 256 bytes. 5. The field structure and format defined in the CCITT X.25 recommendation.
Packet Assembler/Dissembler (PAD):  Used by devices to communicate over X.25 networks by building or stripping X.25 information on or
from a packet.
Packet Data:  The information format (packetized) used for packet-mode calls.
Packet Mode:  Refers to the switching of chunks of information for different users using statistical multiplexing to send them over the same
transmission facility.
Parity bit:  An extra bit attached to each byte of synchronous data used to detect errors in transmission.
PBX (Private Branch Exchange):  A phone exchange located on the customers premises. The PBX provides a circuit switching facility for
phone extension lines within the building, and access to the public phone network. See also Exchange.
Permanent Virtual Circuit (PVC):  A connection between two endpoints dedicated to a single user. In ISDN, PVCs are established by
network administration and are held for as long as the user subscribes to the service.
Physical Unit (PU):  The component that manages and monitors the resources (such as attached links and adjacent link stations) associated
with a node, as requested by an SSCP via an SSCP-PU session. An SSCP activates a session with the physical unit in order to indirectly
manage, through the PU, resources of the node such as attached links. This term applies to type 2.0, type 4, and type 5 nodes only.
Point-of-Presence (POP):  The central offices end points of the long distance carriers.
Point-to-Point Protocol (PPP):   A protocol that lets a PC user access TCP/IP (Internet member) using an ISDN terminal adapter or a high-
speed modem over a standard phone line.
Port:  A location for input or output data exchange. Computers, muxes, etc. have ports for various purposes.
PRI (Primary Rate Interface):  Used on ISDN. In North America, and Japan, PRI is one 64Kbps D channel and 23 B channels. Elsewhere, it
is one D channel and 30 B channels. PRI is the ISDN equivalent of a T-1 circuit.
Primitive:  An abstract representation of interaction across the access points indicating that information is being passed between the service
user and the service provider. The OSI Reference Model defines four types of primitives: Request, Indication, Response and Confirm.
PROM (Programmable Read Only Memory - pronounced prom):  A permanent memory chip that can be programmed or filled by the
customer after by the manufacturer has set initial values. Contrast with ROM.
Protocol:  1. A set of semantic and syntactic rules that determines the behavior of functional units in achieving communication. 2. In Open
Systems Interconnection architecture, a set of semantic and syntactic rules that determine the behavior of entities in the same layer in
performing communication functions. 3. In SNA, the meanings of and the sequencing rules for requests and responses used for managing the
network, transferring data, and synchronizing the states of network components. 4. Synonymous with line control discipline.
PSTN (Public Switched Telephone Network):  A worldwide public voice phone network that is used as a telecommunications medium for
the transmission of voice, data and other information.
Public Data Network (PDN):  A packet-switched network that is available to the public for individual (subscriber) use. Typically, controlled
by a government or a national monopoly.
Public Switched  Telephone Network (PSTN):  The group of circuit-switching voice carriers, which are commonly used as analog data
communications services.
Pulse Code Modulation (PCM):  1. In data communication, variation of a digital signal to represent information; for example, by means of
pulse amplitude modulation (PAM), pulse duration modulation (PDM), or pulse position modulation (PPM). 2. Transmissions of analog
information in digital form through sampling and encoding the samples with a fixed number of bits.
Pulse dialing:  One of two methods of dialing a phone, usually associated with rotary-dial phones. Compare with tone dialing.
Q
Quality of Service (QoS): Guarantees network bandwidth and availability for applications. 
						

							92 Glossary
Quantizing:  The process of analog-to-digital conversion by assigning a range, from the contiguous analog values, to a discrete number.
R
Random Access Memory  (RAM):    A computers primary workspace. All data must be stored in RAM (even for a short while), before
software can use the processor to manipulate the data. Before a PC can do anything useful it must move programs from disk to RAM. When
you turn it off, all information in RAM is lost.
RAS Channel: An unreliable channel used to convey the Registration, Admissions and Status messages and bandwidth changes between
two H.323 entities.
Rate Enforcement:  The concept in frame relay where frames sent faster than the CIR are to be carried only if the bandwidth is available,
otherwise they are to be discarded. (The frame relay network assumes that anything exceeding the CIR is of low priority.)  Rate enforcement
makes sure that the network will not get so congested that it isnt able to meet the agreed on CIR
Recognized Private Operating Agency (RPOA):  A corporation, private or government-controlled, that provides telecommunications
services. RPOAs, such as AT&T, participate as non-voting members in the CCITT.
Red Alarm:  A T1 error condition generated when a local failure (e.g., loss of synchronization) exists for 2.5 seconds, causing a Carrier Group
Alarm (CGA). See also Blue Alarm and Yellow Alarm.
Request for Comment (RFC):  A set of papers in which Internet standards (published and proposed),  along with generally-accepted ideas,
proposals, research results, etc. are published.
Ring Down Box:  A device that emulates a CO by generating POTS calls for testing and product demos.
Ring Down Circuit:  A tie line connecting phones where picking up one phone automatically rings another phone. A feature used for
emergencies to alert the person at the other phone of the incoming call.
RJ-11:  An industry standard interface used for connecting a phone to a modular wall outlet; comes in 4-and 6-wire packages.
RJ-45:  An 8-wire modular connector for voice and data circuits.
Robbed Bit Signaling: The popular T1 signaling mechanism where the A and B bits are sent by each side of the T1 termination and are
buried in the voice data of each voice channel in the T1 circuit. Since the bits are robbed infrequently, voice quality is remains relatively
uncompromised. See bit robbing.
The robbed-bit signaling technique is used in D4 channel banks to convey signaling information. The eighth (least significant) bit of each of
the 24 8-bit time slots is robbed  every sixth frame  to convey voice-related signaling information such as on-hook, off-hook, etc., for each
channel.
Router:  A device that connects two networks using the same networking protocol. It operates at the Network Layer (Layer 3) of the OSI
model for forwarding decisions.
Routing Information Protocol (RIP):  A distance vector-based protocol that provides a measure of distance, or hops, from a transmitting
workstation to a receiving workstation.
RS-232-C:  An EIA standard for a serial interface between computers and peripheral devices (modem, mouse, etc.). It uses a 25-pin DB-25,
or a 9-pin DB-9 connector. The RS-232 standard defines the purposes, electrical characteristics and timing of the signals for each of the 25
lines.
RS-422:   The EIA standard for a balanced interface with no accompanying physical connector. RS-422 products can use screw terminals,
DB-9, various DB-25, and DB-37 connectors.
RS-530:  The EIA standard for the mechanical/electrical interface between DCEs and DTEs transmitting synchronous or asynchronous serial
binary data. RS-530 provides for high data rates with the same connector used for RS-232; however, it is incompatible with RS-232.
S
Serial Port:  The connector on a PC used to attach serial devices (those that need to receive data one bit after another), such as a mouse, a
printer or a modem. This consists of a 9- or 25-pin connector that sends data in sequence (bit by bit). Serial ports are referred to as COMx
ports, where x is 1 to 4 (i.e., COM1 through COM4). A serial port contains a conversion chip called a UART which translates between
internal parallel and external serial formats.
Service:  The requirements offered by an RPOA to its customers to satisfy specific telecommunications needs.
Severely Errored Seconds (SES):  Refers to a typical T1 error event where an error burst occurs (a short term,  high bit-error rate that is
self-clearing). Per the ITU-T (CCITT) G.821: any second in which the BER is less than 1x10
-3.
Signaling:  The process of establishing, maintaining, accounting for, and terminating a connection between two endpoints (e.g., the user
premises and the telco CO). Central office signals to the user premises can include ringing, dial tone, speech signals, etc. Signals from the
users phone can include off-hook, dialing, speech to far-end party, and on-hook signals. In-band signaling techniques include pulse and tone
dialing. With common channel signaling, information is carried out-of-band.
Simple Network Management Protocol (SNMP):  TCP/IP protocol that allows network management. 
						

							93 Glossary
Simultaneous Voice Data (SVD):  A technology for letting a user send data via a modem, and use a handset to talk to another user at the
same time over the same connection. The alternative, making a second call, can be expensive or even impossible. The uses for SVD are
telecommuting, videoconferencing, distant learning, tech support, etc.
Stop Bit:  One of the variables used for timing in asynchronous data transmission. Depending on the devices, each character may be trailed
by 1, 1.5, or 2 stop bits.
Superframe (D4):  A T1  transmission format that consists of 12 DS1 frames, or 2316 bits. A DS1 frame consists of 193 bit positions. A frame
overhead bit is  in the first position, and it is used for frame and signaling phase alignment only.
Subscriber Loop:  See Local loop.
Switched 56:  A circuit-switched (full duplex digital synchronous data transmission) service that lets you dial a number and transmit data to it
at 56K bps. It is a relatively low cost service, widely used in North America for telecommuting, videoconferencing and high speed data
transfers. Many phone companies are (or will be) phasing out Switched 56 in favor of ISDN service.
Switched Virtual Circuit  (SVC):  A type of data transmission where the connection is maintained only until the call is cleared.
Switched Line:  In communications, a physical channel established by dynamically connecting one or more discreet segments. This
connection lasts for the duration of the call after which each segment may be used as part of a different channel. Contrast with leased line.
Switched Network:   A network in which a temporary connection is established from one point via one or more segments.
Synchronous Data Link Control (SDLC):  A discipline conforming to subsets of the Advanced Data Communications Control Procedures
(ADCCP) of the American National Standards Institute (ANSI) and High-level Data Link Control (HDLC) of the International Organization for
Standardization, for managing synchronous, code-transparent, serial-by-bit information transfer over a link connection. Transmission
exchanges may be duplex, or half-duplex over switched or nonswitched links. The configuration of the link connection may be point-to-point,
multipoint, or loop.
Synchronous Transmission:   The transmission of data which involves sending a group of characters in a packet. This is a common method
of transmission between computers on a network or between modems. One or more synchronous characters are transmitted to confirm
clocking before each packet of data is transmitted. Compare to Asynchronous Transmission.
Systems Network Architecture (SNA):  The description of the logical structure, formats, protocols, and operational sequences for
transmitting information units through, and controlling the configuration and operation of networks.
T
Tariff:  The rate/availability schedule for telephone and ISDN services from a regulated service provider.
TCP/IP:  A set of communication protocols that support peer-to-peer connectivity functions for both local and wide area networks. TCP/IP was
developed by the US Department of Defense to link dissimilar computers across dissimilar and unreliable LANs.
T Carrier:  The generic name for a digitally multiplexed carrier system. In the North American digital hierarchy, a T is used to designate a DS
(digital signal) level hierarchy. Examples: T1 (DS1) is a 1.544 M bps 24-channel designation.  In Europe, T1 is called E1.  The T Carrier
system was originally designed for transmitting digitized voice signals, but has since been adapted for digital data applications.
T1:  A digital transmission link capable of 1.544M bps. T1 uses two pairs of normal UTP, and can handle 24 voice conversations, each
digitized at 64K bps. T1 is a standard for digital transmission in the U.S., Canada, Japan and Hong Kong. T1 is the access method for high-
speed services such as ATM, frame relay, and SMDS. See also T Carrier, T1 line and FT1.
T1 Channel Tests:  A set of diagnostics that vary by carrier, used to verify a T1 channel operation. Can include Tone, Noise Level, Impulse
Noise Level, Echo Cancellors, Gain, and Crosstalk testing.
T1 Framing:   To digitize and encode analog voice signals requires 8000 samples per second (twice the highest voice frequency of 4000
Hz). Encoding in an 8-bit word provides the basic T1 block of 64K bps for voice transmission. This Level 0 Signal, as its called, is
represented by DS-0, or Digital Signal at Level 0.   24 of these voice channels are combined into a serial bit stream (using TDM), on a
frame-by-frame basis. A frame is a sample of all 24 channels; so adding in a framing bit gives a block of 193 bits (24x8+1=193). Frames are
transmitted at 8000 per second (the required sample rate), creating a 1.544M (8000x193=1.544M)  transmission rate.
T1 Line:   A digital communications facility that functions as a 24-channel pathway for data or voice. A T1 line is composed of two separate
elements: the Access element and the Long Haul element.
T1 Mux:   A device used to carry many sources of data on a T1 line. The T1 mux assigns each data source to distinct DS0 time slots within
the T1 signal. Wide bandwidth signals take more than one time slot. Normal voice traffic or 56/64K bps data channels take one time slot. The
T1 mux may use an internal or external T1 DSU; a channel bank device typically uses an external T1 CSU.
Terminal: 1) The screen and keyboard device used in a mainframe environment for interactive data entry. Terminals have no box, which is
to say they have no file storage or processing capabilities. 2) An H.323 endpoint that provides for real-time, two-way communications with
another terminal, gateway, or H.323 MCU. An H.323 terminal must provide audio and may also provide video and/or data.
Terminal  Adapter (TA):  An ISDN DTE device for connecting a non-ISDN terminal device to the ISDN network. Similar to a protocol
converter or an interface converter, a TA connects a non-ISDN device between the R and S interfaces. Typically a PC card.
Tie line:   A dedicated circuit linking two points without having to dial a phone number (i.e., the line may be accessed by lifting the phone
handset or by pushing a button). 
						

							94 Glossary
Time-Division Multiplexing (TDM):  Division of a transmission facility into two or more channels by allotting the common channel to several
different information channels, one at a time.
Time Slot:  One of 24 channels within a T1 line. Each channel has a 64K bps maximum bandwidth. Time slot  implies the time division
multiplexing organization of the T1 signal.
Toll Call:   A call to a location outside of your local service area (i.e., a long distance call).
Tone dialing:  One of two methods of dialing a phone, usually associated with Touch-Tone® (push button) phones. Compare with pulse
dialing.
Topology:  Physical layout of network components (cables, stations, gateways, and hubs). Three basic interconnection topologies are star,
ring, and bus networks.
Transmission Control Protocol (TCP):  A communications protocol used in Internet and in any network that follows the US Department of
Defense standards for internetwork protocol. TCP provides a reliable host-to-host protocol between hosts in packet-switched communications
networks and in interconnected systems of such networks. It assumes that the Internet protocol is the underlying protocol.
Transport Layer:  Layer 4 of the Open Systems Interconnection (OSI) model; provides reliable, end-to-end delivery of data, and detects
transmission sequential errors.
Transport Protocol Data Unit (TPDU):  A transport header, which is added to every message, contains destination and source addressing
information that allows the end-to-end routing of messages in multi-layer NAC networks of high complexity. They are automatically added to
messages as they enter the network and can be stripped off before being passed to the host or another device that does not support TPDUs.
Trunk:  A communication line between two switching systems or offices. Central office trunks connect a PBX to the switching system at the
central office. A tie trunk connects two PBXs.
TSR (terminate and stay resident):  A software program that remains active and in memory after its user interface is closed. Similar to a
daemon in UNIX environments.
Tunneling:  Encapsulation data in an IP packet for transport across the Internet.
Twisted pair wiring:  A type of cabling with one or more pairs of insulated wires wrapped around each other. An inexpensive wiring method
used for LAN and telephone applications, also called UTP wiring.
U
UART (Universal Asynchronous Receiver/Transmitter) (pronounced you art):  A chip that transmits and receives data on the serial
port. It converts bytes into serial bits for transmission, and vice versa, and generates and strips the start and stop bits appended to each
character.
UNIX:  An operating system developed by Bell Laboratories that features multiprogramming in a multi-user environment.
Unshielded Twisted Pair (UTP):  Telephone-type wiring. Transmission media for 10Base-T.
V
V.25bis:  An ITU-T standard for synchronous communications between a mainframe or host and a modem using HDLC or other character-
oriented protocol.
V.54:  The ITU-T standard for local and remote loopback tests in modems, DCEs and DTEs. The four basic tests are:
  local digital loopback (tests DTE send and receive circuits),
  local analog loopback (tests local modem operation),
  remote analog loopback (tests comm link to the remote modem), and
  remote digital loopback (tests remote modem operation).
Virtual Circuit:  A logical connection. Used in packet switching wherein a logical connection is established between two devices at the start
of transmission. All information packets follow the same route and arrive in sequence (but do not necessarily carry a complete address).
Z
Zone:  A collection of all H.323 endpoints and MCUs managed by a single Gatekeeper. A zone must include may include LAN segments
connected by using routers. 
						

							95 Index
Index
A
About the Internet ........................................... 72
Accessories, ordering ..................................... 72
Applications setup, changing .......................... 54
Archie ............................................................. 75
Auto Call ......................................................... 45
Automatic disconnection, billing/security ........ 45
B
Back panel, description .................................. 14
Billing options ................................................. 45
Billing/Misc default setup, Master ............. 26, 37
Billing/Misc parameters, changing .................. 45
Boot LED ........................................................ 13
Building a proprietary phonebook ................... 30
C
Cabling the MVP200
Local site .................................................... 19
Remote site ................................................ 39
Call progress, viewing .............................. 53, 57
Canadian limitations notice ............................ 81
Channel interface default setup, Master ......... 35
Channel interface default setup, Slave ........... 35
Channel totals, viewing .................................. 57
Coder, voice/fax ............................................. 44
Collision .......................................................... 13
Command connector ...................................... 14
Command port cable, diagram ....................... 77
Configuration port setup ................................. 41
Configuration utilities ...................................... 41
Configuration utilities, overview ...................... 41
Configuring your Slave MultiVOIPs ................ 34
Connectors
Command ................................................... 14
Power ......................................................... 14
Custom tone pair settings ............................... 46
D
Differentiated services .................................... 52
DNS ................................................................ 75
Downloading firmware .................................... 59
DTMF gain, voice/fax ..................................... 44
Dynamic jitter buffer ....................................... 45
E
EMC, safety and terminal directive compliance81
Ethernet (10Base-T) connector ...................... 14
Ethernet, front panel ....................................... 13
F
Fax branding statement .................................. 79
FCC Part 15 statement .................................. 79
FCC Part 68 Telecom statement .................... 79
Finger ............................................................. 75
Firewall, installing with MVP200 ..................... 21
Front panel, description .................................. 13
FTP (File Transfer Protocol) ........................... 75
FXS interface ................................................. 43
G
Gatekeeper
Registering phone numbers ........................ 28
Gopher ........................................................... 75
H
H.323 protocol
Overview ....................................................... 6
HTML ............................................................. 75
HTTP .............................................................. 75
I
Industry Canada statement ............................ 79
Installing MultiVOIP software ......................... 21
Inter digit time ................................................. 43
Internet
Multi-Techs Web site .................................. 72
Internet protocol (IP) ...................................... 76
IP default setup, Master ................................. 24
IP default setup, Slave ................................... 34
IP parameters, changing ................................ 52
IP statistics ..................................................... 55
J
Jitter buffer, dynamic ...................................... 45
Jitter value ...................................................... 45
L
LAN cable, diagram ........................................ 77
LAN-based remote configuration .................... 65
LEDs
56K DSU
RD ........................................................... 13
Ethernet
CL ........................................................... 13
LNK ......................................................... 13
RD ........................................................... 13
TD ........................................................... 13
Limited warranty ............................................. 70
Log entries, reports ........................................ 58
Log entry details, viewing ............................... 57 
						

							96 Index
M
Max Baud rate, voice/fax ................................ 44
Modem-based remote configuration ............... 63
MTASR3-200
Accessories, ordering ................................. 72
MultiVOIP Main menu, introduction ................ 41
MultiVOIP Main menu, screen ........................ 42
MultiVOIP, Telnet server menu ....................... 66
MVP200
Back panel .................................................. 14
Cabling ....................................................... 19
Cabling diagrams ........................................ 77
Configuring the Slave MultiVOIP ................ 34
Deploying the VOIP network ....................... 39
Firewall, installing with MVP200 ................. 21
Front panel ................................................. 13
Installation overview ................................... 17
Installing the MultiVOIP software ................ 21
Introduction ................................................... 6
Service ........................................................ 71
Specifications ............................................. 15
Technical support ........................................ 72
Typical application ........................................ 8
Unpacking ................................................... 18
Upgrade procedure ..................................... 59
O
Optimization factor ......................................... 46
Ordering accessories ..................................... 72
P
Packets lost/received ..................................... 53
Password, SNMP ........................................... 54
Phone directory database, changing .............. 47
Ping ................................................................ 75
POP ................................................................ 75
Power connector ............................................ 14
Proprietary phonebook
Building ....................................................... 30
Pulse generation ratio .................................... 46
R
Receive data .................................................. 13
Regional default setup, Master ................. 27, 37
Regional parameters, changing ..................... 46
Registering with the Gatekeeper .................... 28
Regulatory information ................................... 79
Remote configuration
LAN-based procedure ................................ 65
Modem-based procedure ............................ 63
Remote management ..................................... 66
Telnet .......................................................... 66
WEB management ...................................... 67
Remote site administrator, deployment .......... 39Remote site cable connection ........................ 39
Reports, log entries ........................................ 58
Ring count, FXO and FXS .............................. 43
Ringer equivalence number ........................... 81
S
Safety warning
General ....................................................... 18
Telecom ...................................................... 17
Service ........................................................... 71
Slave MultiVOIP, configuring .......................... 34
Slave MultiVOIPs, configuring ........................ 34
Slave status .................................................... 49
SMTP ............................................................. 75
SNMP ............................................................. 75
SNMP agent, enabling ................................... 54
SNMP statistics .............................................. 56
Software ......................................................... 41
Description .................................................. 41
Software installation procedure ...................... 21
Specifications
Command Port ........................................... 15
Electrical/Physical ....................................... 15
Ethernet Port .............................................. 15
Station identification ....................................... 49
Statistics, viewing
IP ................................................................ 55
SNMP ......................................................... 56
T
TCP packets ................................................... 55
TCP/IP ............................................................ 74
Technical specifications .................................. 15
Technical support ........................................... 72
Telnet ........................................................ 66, 75
Proxy Server Configuration ........................ 67
Telnet server menu ......................................... 66
Tone pairs, customizing .................................. 46
Traceroute ...................................................... 75
Transmit data ................................................. 13
Typical application ............................................ 8
U
UDP packets .................................................. 55
Uninstall ProxyServer configuration ............... 41
Unpacking your MVP200 ............................... 18
Upgrading software version ............................ 59
V
Valid VOIP network connections .................... 18
Viewing statistics ............................................ 55
Voice coder, voice/fax .................................... 44
Voice over IP configuration ............................. 67
Voice/Fax 1 and 2, front panel ........................ 13
Voice/Fax channel connectors, diagram ........ 77 
						

							97 Index
Voice/Fax default setup, Master ............... 25, 35
Voice/Fax parameters, changing .................... 44
W
Warranty ......................................................... 70
WEB Server ................................................... 67