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Multi-Tech Systems Mvp110 Standalone Voice/ip Geteway Quick Start Guide
Multi-Tech Systems Mvp110 Standalone Voice/ip Geteway Quick Start Guide
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Standalone Voice/IP Gateway Model MVP110 H.323 Mode Quick Start Guide
Quick Start Guide 82050950 Revision A MultiVOIP 100 (Model MVP110) This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc. All rights reserved. Copyright © 2001, by Multi-Tech Systems, Inc. Multi-Tech Systems, Inc. makes no representations or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes. Record of Revisions Revision Description AInitial Release. (06/06/01) Patents This Product is covered by one or more of the following U.S. Patent Numbers: 5.682.386; 5.757.801; 6.151.333. Other Patents Pending. TRADEMARK Trademark of Multi-Tech Systems, Inc. is the Multi-Tech logo. Windows and Netmeeting are registered trademarks of Microsoft. Multi-Tech Systems, Inc. 2205 Woodale Drive Mounds View, Minnesota 55112 (763) 785-3500 or (800) 328-9717 U.S. Fax 763-785-9874 Technical Support (800) 972-2439 http://www.multitech.com
iii Contents Introduction ................................................................................... 4 Related Documentation ................................................................. 5 Installing Your MVP110 ................................................................. 6 Installing and Configuring Your MVP110 ................................. 6 Deploying the VOIP Network .................................................. 7 Unpacking Your MultiVOIP ............................................................ 8 Safety Warnings ............................................................................ 8 Cabling Your MultiVOIP ................................................................. 9 Cabling Procedure .................................................................. 9 Installing Your MVP110 Software ................................................. 11 Configuring Your MultiVOIP ......................................................... 15 Registering with a Gatekeeper Phone Directory ................... 23 Building a Proprietary Phonebook Directory ......................... 27 Configuring Your Slave MVP110s ......................................... 35 Deploying the VOIP Network ....................................................... 45 Remote Site Administrator .................................................... 45 Limited Warranty ......................................................................... 47 Technical Support ........................................................................ 48 FCC Declaration .......................................................................... 49
MultiVOIP Quick Start Guide 4 Introduction Welcome to Multi-Techs stand-alone Voice/IP Gateway, the MultiVOIP model MVP110. The MVP110 allows analog voice and fax communication over an IP network. Multi-Tech’s voice/ fax gateway technology allows voice/fax communication to be transmitted, with no additional expense, over your existing IP network, which has traditionally been data-only. To access this free voice and fax communication, all you have to do is connect the MVP110 to your telephone equipment, and then to your existing Internet connection. Once configured, the MVP110 then allows voice and fax to travel down the same path as your traditional data communications. The MVP110 supports the H.323 standards-based protocol enabling your MVP110 to communicate with other third-party VOIP Gateways or other endpoints that support the H.323 protocol, such as Microsoft NetMeeting ®. The H.323 standard defines how endpoints make and receive calls, how endpoints negotiate a common set of audio and data capabilities, and how information is formatted and sent over the network. This version of the software also supports communication with a Multi-Tech MVPGK1 Gatekeeper or an optional 3rd party H.323 Gatekeeper which, when enabled, maintains its own phonebook database, pre-registers all endpoints, controls the bandwidth, and handles all conferencing issues such as transferring of calls. Figure 1. MVP110
5 Introduction The MVP110 has one FXS voice/fax channel, a 10 Mbps Ethernet LAN interface, and a Command port for configuration. System management is provided through the Command port using bundled Windows ® software which provides easy-to-use configuration menus and comprehensive online Help. Related Documentation The MVP110 Quick Start Guide is intended to be used by qualified systems administrators and network managers. This Quick Start Guide provides the necessary information for a qualified person to unpack, cable, load software, and configure the unit for proper operation. A detailed MVP110 User Guide is included on your system CD and provides in-depth information on the features and functionality of Multi-Tech’s MVP110. The CD media is produced using Adobe Acrobat TM for viewing and printing the user guide. To view or print your copy of a user guide, load Acrobat Reader TM onto your system from the CD, or obtain it as a free download from Adobe’s Web site: http://www.adobe.com The MVP110 User Guide is also available from Multi-Tech’s Web site: http://www.multitech.com Viewing and printing a user guide from the Web also requires that you have the Acrobat Reader loaded on your system. To select the MVP110 User Guide from the Multi-Tech Systems home page, click Documents, then click MultiVOIP in the product list, then click MultiVOIP Manuals. All MVP110 documents will be displayed at the bottom of the page and you can choose User Guide (MVP110) to view or download the .pdf file.
MultiVOIP Quick Start Guide 6 Installing Your MVP110 The basic steps of installing your MVP110 network involve unpacking the units, connecting the cables, and configuring the units using management software (MVP 110 Configuration). This process results in a fully functional Voice Over IP network. A brief description is provided below with detailed instructions provided later. Installing and Configuring Your MVP110 The VOIP administrator must first install the MVP110 software and then configure each MVP110 for its specific function. During the configuration process, it’s important to note that the Phone Directory Database is configured differently depending on whether or not you have Gatekeeper support on your VOIP network. If your VOIP network supports an H.323 Gatekeeper, you must register all H.323 endpoints with the Gatekeeper. The procedure for doing this is explained in the section “Registering with a Gatekeeper Phone Directory.” If your VOIP network does not have Gatekeeper software or the Gatekeeper software is not enabled, then you must build a proprietary phonebook with a “Master” MultiVOIP and “Slave” MultiVOIPs. The “Master” unit includes the assignment of a unique LAN IP address, subnet mask, and Gateway IP address. Once all connections have been made, the VOIP administrator configures the unit and builds the Phone Directory Database that will reside in the Master unit. After the “Master” MultiVOIP is configured, the administrator moves on to configure the MultiVOIPs designated as “Slave” units. Again, unique LAN IP addresses, subnet masks, and Gateway IP addresses are assigned, and the Voice/Fax channel is configured for the FXS Loop interface type. When this is done, the Phone Directory Database option is set to Slave, and the IP address of the Master MVP 110 is entered.
7 Introduction Once all Slave units are configured, the process moves on to the “Deploying the VOIP Network” section. Deploying the VOIP Network The final phase of the installation is deployment of the network. When the remote MultiVOIPs are sent to their remote sites, the remote site administrators need only connect the units to their LAN and telephone equipment. A full Phone Directory Database Proprietary Phonebook, supplied by the Master MultiVOIP will be loaded into their units within minutes of being connected and powered up. For remote VOIPs that were configured with the Gatekeeper option enabled, each MultiVOIP will be registered with the Gatekeeper. The Gatekeeper phonebook directory is NOT downloaded to the remote units.
MultiVOIP Quick Start Guide 8 Unpacking Your MultiVOIP Remove all items from the box. (See Figure 2.) Figure 2. Unpacking Safety Warnings Caution: Danger of explosion if battery is incorrectly replaced. A lithium battery on the circuit board provides backup power for the time keeping capability. The battery has an estimated life expectancy of ten years. When the battery starts to weaken, the date and time may be incorrect. If the battery fails, the board must be sent back to Multi-Tech Systems for battery replacement. The FXS and Ethernet ports are not designed to be connected to a Public Telecommunication Network.
9 Cabling Cabling Your MultiVOIP Cabling your MultiVOIP involves making the proper Power, Command Port, and Ethernet connections. Figure 6 shows the back panel connectors and the associated cable connections. The Cabling Procedure section provides step-by-step instructions for cabling your MultiVOIP. Cabling Procedure 1. Using the supplied cable, connect the power supply to a live AC outlet, then plug the power supply into the MVP 110 as shown in Figure 3. Figure 3. Cable Connections 2. Connect the MVP 110 to a PC using the RJ-45 to DB9 (female) cable provided with your unit. Plug the RJ-45 end of the cable into the Command port of the MVP 110 and connect the other end to the PC’s serial port (Figure 3). 3. Connect a network cable to the Ethernet 10Base-T connector on the back of the MVP 110. Connect the other end of the cable to your network. 4. If you are connecting a station device such as an analog telephone, fax machine, or Key Telephone System (KTS)
MultiVOIP Quick Start Guide 10to your MVP 110, connect an RJ-11cable to the Voice/Fax Channel connector on the back of the MVP 110 and the other end to the station device. 5. Turn on power to the MVP 110 by setting the power switch on the right side to the On position. Wait for the Boot LED on the MVP 110 to go off before proceeding. This may take a couple of minutes.