Multi-Tech Systems Multivoip Model Mvp800 Standalone Voice/ip Gateway User Guide

							31 Software Installation
in milliseconds that the unit will wait before mapping the
dialed digits to an entry in the Phone Directory Database.
If too much time elapses between digits and the wrong
numbers are mapped, you hear a rapid busy signal.  If this
happens, hang up and dial again.  This option is available
for all interface types.  In the Flash Timer box, enter the
time, in milliseconds, for the duration of flash hook signals
output on the FXO or FXS interface.
To dedicate a local voice/fax channel to a remote voice/fax
channel, (so you will not have to dial the remote channel)
select the Auto Call Enable check box.  Enter the phone
number of the remote VOIP in the Phone Number box.
For FXO-to-FXO communications, you can enable a
specific type of FXO Disconnect: current loss, tone
detection, or silence detection.  Check with your in-
house phone personnel to verify the preferred type of
disconnect to use.  For tone detection, you can select
from the lists either one or two tones that will cause the
line to disconnect.  The person hanging up a call must
then hit the key or keys that will produce those tones. For
silence detection, select One Way or Two Way, then set
the timer for the number of seconds of silence before
disconnect.  The default value of 15 seconds may be
shorter than desired for your application.
The FXS Options control how the selected channel
interacts with answering machines.  If the Current Loss
check box is selected, the local VOIP hangs up when the
electrical current is lost.  The remote VOIPs must also be
confirgured for current loss.  The Ring Count box
contains the number of rings before the caller hears a fast
Busy signal.  If this happens, hang up and try again.  The
default setting is 8 rings.
Note: After configuring a given channel, you can copy that
channel’s configuration to any other channel by clicking
Copy.  Everything on the Interface tab will be copied to
the other channel. 
						

							MultiVOIP Quick Start Guide
327. Repeat the above steps to configure the interface type for
each voice/fax channel.
The Voice/Fax tab displays the parameters for the voice
coder, faxing, and DTMF gain.
8. To change the voice coder, select the channel from the
Select Channel list, then select the new voice coder entry
from the Voice Coder list.
If you changed the voice coder, ensure that the same
voice coder is used on the voice/fax channel you are
calling.  Otherwise, you will always get a busy signal.
9. If you selected the FXO interface and are using touchtone
dialing, you can set up the DTMF gain (or output level in
decibels - dB) for the higher and lower frequency groups
of the DTMF tone pair.  Make your selections from the lists
in the DTMF Gain group.  In the Duration box, enter the
DTMF tone duration in milliseconds.  100 is entered by
default.
Note: Only change the DTMF gain under the direction of
Multi-Tech Technical Support.   
						

							33 Software Installation
10. The Fax group enables you to send and receive faxes on
the selected voice/fax channel.  You can select the
maximum baud rate for faxes from the list in the Fax
group.  If you do not plan to send or receive faxes on a
given voice/fax channel, you can disable faxes in the Fax
group.
Note: After configuring a given channel, you can copy that
channel’s configuration to any other channel by clicking
Copy.  Everything on the Voice/Fax tab will be copied to
the other channel.
11. The Billing/Security tab displays the parameters for
automatic disconnection, billing options, and dialing
options.
12.You can set up billing options for inbound and outbound
calls by selecting them in the Billing Options group and
then entering the charge in cents per number of seconds.   
						

							MultiVOIP Quick Start Guide
3413. The Call Authentication option enables password
protection for outbound and inbound calls on the selected
voice/fax channel.  If you enable password protection on
inbound or outbound calls, you need to also enter a
password of up to 14 numeric characters in the Password
box.
14. The Automatic Disconnect option limits call duration to
the number of seconds entered in the Disconnect After
box. The default value of 180 seconds can be changed to
any other value up to 65,535 (roughly 18.2 hours).
If your country/region is not the default USA, click the
Regional tab and proceed to step 15.  Otherwise, proceed
to step 16 to begin building your phone directory database.
15. To change the Tone Pairs on the Regional tab, select your
specific country or region from the Country/Region list.
The Tone Pairs group parameters change per your
selections. Click OK.  The following dialog box displays.   
						

							35 Software Installation
16. Click OK after the download is complete.  Click Start |
Programs| MultiVOIP 800 v. 301E | MultiVOIP
Configuration.  At the main menu, click Phone Book to
display the Phone Directory Database dialog box.
In the Database Type group, click the Client option.  The
Host IP Address box becomes active.
17. Enter the IP address of the host MultiVOIP in the Host IP
Address box.     
						

							MultiVOIP Quick Start Guide
3618. Click OK and you are returned to the main menu.
19. Click Download Setup to write the new configuration to
the client unit.  The Save Setup dialog displays.
20. Select the Save Current Setup as User Default
Configuration check box, then click OK.  After the setup
is written to the MultiVOIP, the unit reboots.
21. Check that the BTG LED on the MultiVOIP is off after the
download is complete. This may take several minutes as
the MultiVOIP reboots.
22. You are returned to the main menu.  Your MultiVOIP is
operational at this time.
Repeat this prodedure for each of the client units.  When
all clients have been configured, proceed with deploying
the VOIP network.     
						

							37 Software Installation
Deploying the VOIP Network
Deploying the VOIP network involves the VOIP Administrator
developing the VOIP Dialing Directory and deploying the
preconfigured client MultiVOIPs to their remote sites.  The
remote site administrators need only connect power to the
preconfigured MultiVOIP, connect it to their Ethernet LAN and
predefined telephone equipment, and then wait for the phone
directory database to be downloaded.
The client units can be another MVP800 or MVP400 unit or a
MultiVOIP 200-Series.  Therefore, the deployment procedure
for the remote site administrator may be more general, so you
may need to refer to the Cable Connection Figure in the
appropriate Quick Start.  Perform the following procedure to
deploy your VOIP Network.
VOIP Administrator
1. Establish your VOIP Dialing Directory based on your
Phone Directory Database for the numbers to connect the
MultiVOIP’s to your VOIP network and the telephone
extension number you need to connect the Voice/Fax
channels.  A sample VOIP Dialing Directory is provided
below for your consideration and use.
To call fromCall ProcessDialing
Sequence
VOIP Dialing Directory
2. Send the client MultiVOIPs to their remote sites. 
						

							MultiVOIP Quick Start Guide
38Remote Site Administrator
3. Unpack your MultiVOIP.
4. Connect one end of the power supply to a live AC outlet
and connect the other end to the Power connection on
your MultiVOIP.
FXSE&M
FXO
PSTNEthernet Connection
Power Connection
10BASET
ETHERNET
POWER
Voice/Fax Channel
      Connections
E&MFXO
FXS
Figure 5.  Remote Site Cable Connection
5. Connect a network cable to the ETHERNET 10BASET
connector on the back of your MultiVOIP.
6. If you are connecting a station device such as an analog
telephone, a fax machine, or a Key Telephone System
(KTS) to your MultiVOIP, connect one end of an RJ11
phone cord to the Voice/Fax Channel 1 FXS connector on
the back of the MultiVOIP and the other end to the station
device.
If you are connecting a PBX extension to your MultiVOIP,
connect one end of an RJ11 phone cord to the Voice/Fax
Channel 1 FXO connector on the back of the MultiVOIP
and the other end to the PBX extension.
If you are connecting an E&M trunk from a telephone
switch to your MultiVOIP, connect one end of an RJ45
phone cord to the Voice/Fax Channel 1 E&M connector 
						

							39 Software Installation
on the back of the MultiVOIP and the other end to the
trunk phone jack. Refer to the MultiVOIP User Guide for
E&M pin assignments.
7. Repeat the above step to connect the remaining telephone
equipment to each Voice/Fax Channel on your MultiVOIP.
8. Turn on power to the MultiVOIP by placing the ON/OFF
switch on the back panel to the ON position. Wait for the
BOOT LED on the MultiVOIP to go off before proceeding.
This may take a couple of minutes.
At this time your VOIP network should be fully operational.
Dial one of the sites in your network using the dialing
directory supplied by your Network Administrator. 
						

							MultiVOIP Quick Start Guide
40
Limited Warranty
Multi-Tech Systems, Inc. (“MTS”) warrants that its products will
be free from defects in material or workmanship for a period of
two years from the date of purchase, or if proof of purchase is
not provided, two years from date of shipment. MTS MAKES
NO OTHER WARRANTY, EXPRESSED OR IMPLIED, AND
ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS  FOR A  PARTICULAR  PURPOSE ARE  HEREBY
DISCLAIMED.  This warranty does not apply to any products
which have been damaged by lightning storms, water, or
power surges or which have been neglected, altered, abused,
used for a purpose other than the one for which they were
manufactured, repaired by the customer or any party without
MTS’s written authorization, or used in any manner
inconsistent with MTS’s instructions.
MTS’s entire obligation under this warranty shall be limited (at
MTS’s option) to repair or replacement of any products which
prove to be defective within the warranty period, or, at MTS’s
option, issuance of a refund of the purchase price.  Defective
products must be returned by Customer to MTS’s factory
transportation prepaid.
MTS WILL NOT BE LIABLE FOR CONSEQUENTIAL
DAMAGES AND UNDER NO CIRCUMSTANCES WILL ITS
LIABILITY EXCEED THE PURCHASE PRICE FOR
DEFECTIVE PRODUCTS.
Technical Support
Multi-Tech Systems has an excellent staff of technical support
personnel available to help you get the most out of your Multi-
Tech product.  If you have any questions about the operation
of this unit, or experience difficulty during installation you can
contact Tech Support via the following: