Home
>
Multi-Tech Systems
>
Communications System
>
Multi-Tech Systems Multivoip Model Mvp800 Standalone Voice/ip Gateway User Guide
Multi-Tech Systems Multivoip Model Mvp800 Standalone Voice/ip Gateway User Guide
Have a look at the manual Multi-Tech Systems Multivoip Model Mvp800 Standalone Voice/ip Gateway User Guide online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 104 Multi-Tech Systems manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
11 Cabling Phillips quarter-turn screws and replace the four Phillips screws on the back and the four Phillips screws on the bottom. 8. If you are using a Magix 400 E&M Tie Card, connect the ground pin to the chassis ground screw as shown. !!!# 9. Return to the Cabling Procedure.
MultiVOIP Quick Start Guide 12 Configuring Your Host MultiVOIP The following software loading procedure does not provide every screen or option in the loading process. The assumption is that a technical person with a thorough knowledge of Windows and the software loading process is doing the installation. Additional information on the MultiVOIP software is provided in the User Guide supplied with your MultiVOIP. If you are installing a MultiVOIP behind a firewall, you need to add the following UDP ports to your firewall. Q.931 Signaling, Ch1[900] Q.931 Signaling, Ch2 [902] Q.931 Signaling, Ch3[904] Q.931 Signaling, Ch4 [906] Q.931 Signaling, Ch5[908] Q.931 Signaling, Ch6 [910] Q.931 Signaling, Ch7[912] Q.931 Signaling, Ch8 [914] Status [5000] Ch1 RTP [5004] Ch1 RTCP [5005] Ch2 RTP[5006] Ch2 RTCP [5007] Ch3 RTP[5008] Ch3 RTCP [5009] Ch4 RTP[5010] Ch4 RTCP [5011] Ch5 RTP[5012] Ch5 RTCP [5013] Ch6 RTP[5014] Ch6 RTCP [5015] Ch7 RTP[5016] Ch7 RTCP [5017] Ch8 RTP[50018] Ch8 RTCP [5019] Refer to your firewall user documentation to enter and open these ports. 1. Verify that your MultiVOIP 800 has been properly cabled and that the power is turned on. 2. Insert the MultiVOIP 800 System CD into your CD-ROM drive. The CD should start automatically. It may take 10 to 20 seconds for the Multi-Tech CD installation window to display.
13 Software Installation If the Multi-Tech Installation CD window does not display automatically, click My Computer, then right click the CD ROM drive icon, click Open, and then click the Autorun icon. 3. When the Multi-Tech Installation CD dialog box displays, click the Install Software icon. 4. The Welcome dialog box displays:
MultiVOIP Quick Start Guide 14Click Next to continue. 5. Follow the on-screen instructions to install your MultiVOIP software. You may choose the Destination Location of your MultiVOIP software or you can choose to select the default destination by clicking Next. If you click Browse, you can choose from several folders. It is recommended to choose the default destination. 6. The following dialog box selects the COM port of your PC connected to the Command port of the MultiVOIP. Select the COM port of your PC from the Select Port window.
15 Software Installation Click OK to continue. 7. The Setup Complete dialog displays. Click Finish to continue. 8. The following message displays: Click Yes to continue. 9. The IP Protocol Default Setup dialog box displays. The default Frame Type is TYPE_II. If this does not match your IP network, change the Frame Type by clicking the drop down box. The Frame Type choices are TYPE_II and SNAP.
MultiVOIP Quick Start Guide 1610. In the Ethernet group, enter the IP Address, Subnet Mask, and Gateway Address, unique to your IP LAN. The IP address is your unique LAN IP address, and the Gateway address is the IP address of the device connected to the Internet/Intranet. Click OK when you are finished. 11. The Channel Setup dialog box displays. The Channel Setup dialog boxes define the channel interface, voice coder, fax parameters, and regional telephone parameters for each channel. Configure each channel for the type of interface you are connecting to. Channel 1 displays by default in the Select Channel list. To change the channel number, select the channel number you want to configure from the Select Channel list. 12. The Interface group defaults to FXS (Loop Start). Select the interface option to correspond to the interface type being connected to the Voice/Fax connector on the back
17 Software Installation panel of the MultiVOIP. If you are connecting a station device such as an analog telephone, a fax machine, or a Key Telephone System (KTS) to the Voice/Fax connector on the back of the unit, FXS (Loop Start) will most likely be the correct Interface option most of the time . If the station device uses ground start, then choose the FXS (Ground Start) option. Refer to the device’s user documentation. If you are using an extension from your PBX, then choose the FXO option. Check with your in-house telephone personnel to verify connection type. If you are connecting to an E&M trunk on your PBX, then choose E&M option. If the E&M interface is selected, the E&M Options group is enabled. Check with your in-house phone personnel to determine if the signaling is Dial Tone or Wink and if the connection is 2-wire or 4-wire. If Wink signaling is used, then the Wink Timer is enabled with a default of 250 milliseconds. The range of the Wink Timer is from 100 to 350 milliseconds. Consult with your local in-house phone personnel for this timer setting. If the Pass Through check box is selected, a continuously open E&M voice path is established between two channels to pass voice packets. Available if the Dial Tone option is selected and auto-dialing is set up for the two channels that will be doing pass-through. This is useful for Public Address systems. If you choose an FXO or FXS interface, the Dialing Options Regeneration group is enabled. Check with your in-house telephone personnel to verify whether your local PBX dial signaling is Pulse or DTMF (tone). Set the Regeneration option accordingly. In the Max Dial Digits box, enter the maximum number of digits allowed when
MultiVOIP Quick Start Guide 18dialing a phone number. The default setting is 5. In the Inter Digit Time box, enter the maximum amount of time in milliseconds that the unit will wait before mapping the dialed digits to an entry in the Phone Directory Database. If too much time elapses between digits and the wrong numbers are mapped, you hear a rapid busy signal. If this happens, hang up and dial again. This option is available for all interface types. In the Flash Timer box, enter the time, in milliseconds, for the duration of flash hook signals output on the FXO or FXS interface. To dedicate a local voice/fax channel to a remote voice/fax channel, (so you will not have to dial the remote channel) select the Auto Call Enable check box. Enter the phone number of the remote VOIP in the Phone Number box. For FXO-to-FXO communications, you can enable a specific type of FXO Disconnect: current loss, tone detection, or silence detection. Check with your in- house phone personnel to verify the preferred type of disconnect to use. For tone detection, you can select from the lists either one or two tones that will cause the line to disconnect. The person hanging up a call must then hit the key or keys that will produce those tones. For silence detection, select One Way or Two Way, then set the timer for the number of seconds of silence before disconnect. The default value of 15 seconds may be shorter than desired for your application. The FXS Options control how the selected channel interacts with answering machines. If the Current Loss check box is selected, the local VOIP hangs up when the electrical current is lost. The remote VOIPs must also be confirgured for current loss. The Ring Count box contains the number of rings before the caller hears a fast Busy signal. If this happens, hang up and try again. The default setting is 8 rings. Note: After configuring a given channel, you can copy that
19 Software Installation channel’s configuration to any other channel by clicking Copy. Everything on the Interface tab will be copied to the other channel. 13. Repeat the above steps to configure the interface type for each voice/fax channel. The Voice/Fax tab displays the parameters for the voice coder, faxing, and DTMF gain. 14. To change the voice coder, select the channel from the Select Channel list, then select the new voice coder entry from the Voice Coder list. If you changed the voice coder, ensure that the same voice coder is used on the voice/fax channel you are calling. Otherwise, you will always get a busy signal. 15. If you selected the FXO interface and are using touchtone dialing, you can set up the DTMF gain (or output level in decibels - dB) for the higher and lower frequency groups of the DTMF tone pair. Make your selections from the lists in the DTMF Gain group. In the Duration box, enter the DTMF tone duration in milliseconds. 100 is entered by default.
MultiVOIP Quick Start Guide 20Note: Only change the DTMF gain under the direction of Multi-Tech Technical Support. 16. The Fax group enables you to send and receive faxes on the selected voice/fax channel. You can select the maximum baud rate for faxes from the list in the Fax group. If you do not plan to send or receive faxes on a given voice/fax channel, you can disable faxes in the Fax group. Note: After configuring a given channel, you can copy that channel’s configuration to any other channel by clicking Copy. Everything on the Voice/Fax tab will be copied to the other channel. 17. The Billing/Security tab displays the parameters for automatic disconnection, billing options, and dialing options. 18. You can set up billing options for inbound and outbound calls by selecting them in the Billing Options group and then entering the charge in cents per number of seconds.