Motorola SB6141 DOCSIS 30 Cable Modem User Guide

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Wall Mounting Template 
 
 
 
 
  

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4 
Connecting t o the  Internet  
 
After installing the  modem, you are now ready to connect your PC  and other network devices to the 
Internet.  To do this, you may have to enable the network options on your PC  to automatically obtain an 
IP address and DNS server address. Follow the steps in this sec tion for your operating system. 
Note : Your PC may already be  configured to automatically  connect to the Internet . If so, do...

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Configuring TCP/IP for  Windows Vista 
1.  Click  Start  button  and then r ight-click  Network . 
2.   Click  Network and Internet  to open the Network and Internet window.  
3.   Click  Network and Sharing Center  to open the Network and Sharing Center window.  
4.   Click  Manage  Network  Connections . 
5.   Right -click on the  Local Area Connection  you want to configure  (if more than one is listed) . 
6.   Click  Properties...

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5.   Verify  Internet Protocol (TCP/IP)  is  selected, then  click Properties . 
6.   Verify that Obtain an IP address automatically  and Obtain DNS server address automatically  are 
both  selected.  
7.   Click  OK to save the TCP/IP settings.  
8.   Click  OK to exit . 
Renewing  the IP Address in  Windows 7  or  Vista  
1. C lick  Start  button  and then click Start  Search . 
2.  Type 
cmd and  then right -click on cmd.exe...

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Verifying  the IP Address in Windows XP  
1.  Click  Start  button  and then click  Run .  
2.   Type 
cmd and click OK .  
3.   Type 
ipconfig and press E nter to display your IP configuration.  
 
  

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5 
Monitoring Your Modem  
 
Use the SB6141 Modem Configuration Manager to v iew the various configuration settings and 
operational status of t he modem. You can also reset the modem configuration back to the original 
factory settings.   
Starting the Modem Configuration Manager 
1. Open  any web browser on  a  PC  connected  to your  modem.  
2.  In the Address bar , type 
http://192.168.100.1 for the Modem Configuration...

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Res toring  Your Modem  Settings 
You can reset your SB614 1 modem configuration to the factory default  settings.   
WARNING: This will delete all of your existing modem configuration settings.  
1. Select  Configuration  from the  menu  bar. 
 
 
2.  Click  Reset All Defaults .  
 
 
  

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6 
Troubleshooting  
 
If the solutions listed here do not solve your problem, contact your service provider.  
You may have to reset the SB61 41 modem configuration to its original factory settings if the cable 
modem is not functioning properly.   
Your service provider may ask for the status of the icon lights as described in  Front Panel Icons and 
Error Conditions . 
Solutions  
Table 1 –  Troubleshooting Solutions  
MODEM...

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Front  Panel  Icons and Error Conditions  
The  SB61 41 front panel  icons provide status information for the following error conditions:  
Table  2 –  Front Panel Icons and Error Conditions  
ICON STATUS  IF, DURING ST ARTUP: 
IF, DURING NORMAL 
OPERATION  
 
OFF  SB6141 is not properly plugged into 
the electrical outlet   SB61
41 is unplugged 
 
FLASHING  Downstream receive channel cannot 
be acquired   Downstream channel is...

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Product Specifications  
General 
Cable Interface   75 Ω
 F- connector  
CPE Network Interface   10/100/1000Base- T Ethernet (RJ-45)  
 Data Protocol    TCP/IP 
Dimensions    5.7 in H x 5.7 in W x 1.5 in D (146 mm x 146 mm x 38 mm)  
Power   12W (nominal) 
Input Power  
  North America  105 to 125 VAC, 60 Hz 
  Outside North America   100 to 240 VAC, 50 to 60 Hz  
Regulatory  UL listed (U.S. and Canada), CE, unit is RoHS complia...