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Motorola Portable Radio Ep450 Basic Hkln4215a Manual

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    							December 3, 2003HKLN4215A
    Notes:
    8-4Troubleshooting Tables: Troubleshooting Table for Transmitter 
    						
    							Appendix A Accessories
    Antennas
    NAD6502_R VHF Heliflex Antenna 14cm (146-174 MHz)
    HAD9742 VHF Stubby Antenna, 9cm (146-162 MHz)
    HAD9743 VHF Stubby Antenna, 9cm (162-174 MHz)
    NAE6522_R UHF Heliflex Stubby Antenna 9cm (438-470 MHz)
    NAE6483_R Flexible Whip Antenna (403-520 MHz)
    8505816K26 UHF Heliflex Stubby (470-520 MHz)
    Carrying Accessories
    RLN5498 Hard Leather Case, Full DTMF with Belt Loop
    RLN5496 Hard Leather Case, Full DTMF with 3 inch Swivel Belt Loop
    RLN5497 Hard Leather Case, Full DTMF (attaches to D-Shaped Rings on case)
    RLN5644 2.5 inch Spring Action Belt Clip 
    NTN5243 Shoulder Strap for Hard Leather Cases (attaches to D-Shaped Rings on 
    case)
    HLN9985 Waterproof Bag
    RLN5383 Nylon Case with Belt Loop Non-Display models
    HLN9701 Leather Case with Belt Loop
    RLN5384 Leather Case with 2-1/2 inch Swivel Belt Loop Non-Display models
    RLN5385 Leather Case with 3 inch Swivel Belt Loop Non-Display models
    Chargers 
    WPLN4137 Desktop Rapid Charger Base Only w/NA LA Manual
    WPLN4138_R Rapid 90-Min. Desktop Charger w/US plug
    WPLN4139_R Rapid 90-Min. Desktop Charger w/Euro plug
    WPLN4142_R Rapid 90-Min. Desktop Charger w/Argentina plug
    WPLN4140_R Rapid 90-Min. Desktop Charger w/UK plug
    WPLN4161 Rapid 90-Min. Multi-Unit Charger w/US plug
    WPLN4162 Rapid 90-Min. Multi-Unit Charger w/Euro plug
    WPLN4163 Rapid 90-Min. Multi-Unit Charger w/UK plug
    WPLN4164 Rapid 90-Min. Multi-Unit Charger w/Argentina plug
    Batteries 
    NNTN4496_R High Capacity Ni-Cd, 1100 mAH
    NNTN4497_R Ultra High Capacity Li-lon, 1800 mAH
    NNTN4851_R High Capacity NiMH, 1400 mAH
    NNTN4970 High Capacity Li-Ion, 1600 mAH 
    						
    							December 3, 2003HKLN4215A
    A-2Accessories 
    Audio Accessories 
    HMN9752 Earpiece with Volume Control, 1-Wire (plastic earloop) (Beige)
    HMN9727 Earpiece without Volume Control, 1-Wire (plastic earloop) (Beige)
    RLN4894 Earpiece without Volume Control, 1-Wire (plastic earloop) (Black)
    HMN9754 Earpiece with Microphone & PTT Combined, 2-Wire (Beige)
    RLN4895 Earpiece with Microphone & PTT Combined, 2-Wire (Black)
    RLN5198_P Earpiece with Microphone & PTT Combined (Black) including Low Noise Kit,
    2-Wire Surveillance Kit w/Clear Comfortable Acoustic Tube
    (includes NTN8371)
    BDN6720 Flexible Ear Receiver (RX only)
    PMLN4443 Flexible Ear Receiver with Microphone & PTT Combined
    HMN9036 Earbud with Microphone & PTT Combined, 2-Wire (Black)
    PMLN4294 Earbud with Microphone & PTT Combined
    PMLN4442 Earbud with Microphone & PTT Combined
    HLN9132 Earbud Single Wire Receive Only (Black)
    NTN8370 Extreme Noise Kit
    5080384T72 Replacement Noise Attenuating Plug for NTN8370
    NTN8371 Low Noise Kit
    RLN4760 Small Custom Clear Earpiece, Right Ear
    RLN4763 Small Custom Clear Earpiece, Left Ear
    RLN4761 Medium Custom Clear Earpiece, Right Ear
    RLN4764 Medium Custom Clear Earpiece, Left Ear
    RLN4762 Large Custom Clear Earpiece, Right Ear
    RLN4765 Large Custom Clear Earpiece, Left Ear
    BDN6646 Standard 95 dB Ear Microphone with PTT Interface Module
    BDN6706 Standard 95 dB Ear Microphone with VOX & PTT Interface Module
    0180358B38 Ring PTT Switch for Ear Microphone System
    0180300E83 Body PTT Switch for Ear Microphone System
    RLN5500 Accessory Retainer
    RLN5317 2-Wire Comfort Earpiece wMic & PTT (Beige)
    RLN5318 2-Wire Comfort Earpiece w/Mic & PTT (Black)
    TDN9327 Portable Radio Hanger
    TDN9373 Portable Radio Hanger
    Headsets 
    RLN5411 Ultra-Lite Breeze Behind the Head Headset
    PMMN4001 Ultra-Lite Earset with Mic and PTT
    HMN9013 Lightweight Headset w/o In-line PTT
    RMN4016 Lightweight Headset with In-line PTT
    RLN5238 Lightweight Headset with In-line PTT, NFL Style
    HMN9021 Medium Weight Over the Head Dual Muff Headset
    HMN9022 Medium Weight Behind the Head Dual Muff Headset 
    						
    							HKLN4215ADecember 3, 2003
    Accessories A-3
    BDN6647 Medium Weight Single Speaker Headset
    BDN6648 Heavy Duty Dual Muff Headset with Noise Canceling Microphone
    5080371E66 Replacement Ear Pad for BDN6647
    RMN5015 Heavy Duty Dual Muff Racing Headset
    (requires RKN4090 Headset Adapter Cable)
    REX4648 Ear Pad and Windscreen Kit
    RKN4090 Adapter Cable for use with RMN5015 Racing Headset
    RMN4051 2-Way Hard Hat Mount, Black, Noise Reduction Rating (22db)
    (requires RKN4094 Adapter Cable)
    RMN4055 Receive-Only Headband Style Headset with 3.5mm Right Angle Plug
    HLN9133 VOX Adapter Kit (for use with Headsets only)
    RKN4094 In-Line PTT Adapter for use with headsets RMN4051, RMN4052, and
    RMN4053 only)
    PMLN4445 Ultra-Light Headset with Boom Microphone
    Remote Speaker Microphones
    HMN9030 Remote Speaker Microphone
    RLN4904 Mic Jacket for HMN9030 Remote Speaker Microphone
    HKN9094 Replacement Cord for HMN9030
    PMMN4008 Remote Speaker Microphone
    Manuals
    HKLN4212 E-Series User Guide
    HKLN4215 E-Series Basic Service Manual
    HKLN4216 E-Series Detailed Service Manual 
    						
    							December 3, 2003HKLN4215A
    A-4Accessories  
    						
    							Appendix B  Warranty, Service Support, and 
    Replacement Parts
    1.1 Scope of Manual
    This manual is intended for use by service technicians familiar with similar types of equipment. It 
    contains service information required for the equipment described and is current as of the printing 
    date. Changes which occur after the printing date may be incorporated by a complete Manual revision 
    or alternatively as additions.
    1.2 Warranty
    Motorola offers long term support for its products. This support includes full exchange and/or repair of 
    the product during the warranty period, and service/ repair or spare parts support out of warranty. Any 
    “return for exchange” or “return for repair” by an authorized Motorola Dealer must be accompanied by 
    a Warranty Claim Form. Warranty Claim Forms are obtained by contacting an Authorized Motorola 
    Dealer.
    1.2.1 Warranty Period and Return Instructions
    The terms and conditions of warranty are defined fully in the Motorola Dealer, Distributor, or Reseller 
    contract. These conditions may change from time to time and the following notes are for guidance 
    purposes only.
    In instances where the product is covered under a “return for replacement” or “return for repair” 
    warranty, a check of the product should be performed prior to shipping the unit back to Motorola. This 
    is to ensure that the product has been correctly programmed or has not been subjected to damage 
    outside the terms of the warranty.
    1.2.2 After Warranty Period
    After the Warranty period, Motorola continues to support its products in two ways. 
    1.Motorolas Radio Products Services Division (RPSD)* offers a repair service to both end users 
    and dealers at competitive prices. 
    2.Radio Products Services Division (RPSD) supplies individual parts and modules that can be pur-
    chased by dealers who are technically capable of performing fault analysis and repair.
    * The Radio Products Services Division (RPSD) was formerly knows as the Accessories and 
    Aftermarket Division (AAD)
    1.3 Replacement Parts Ordering
    1.3.1 Basic Ordering Information
    When ordering replacement parts or equipment information, the complete identification number 
    should be included. This applied to all components, kits, and chassis. If the component part number is 
    not known, the order should include the number of the chassis or kit of which it is a part, a sufficient 
    description of the desired component to identify it.Notes:
    Before operating or testing these units, please read the Product Safety and RF Exposure
    Compliance section in the front of this manual. 
    						
    							December 3, 2003HKLN4215A
    Appendix B-2Warranty, Service Support, and Replacement Parts: Replacement Parts Ordering
    1.3.2 Motorola Online
    Motorola online users can access our on-line catalog at:
    https://businessonline.motorola.com
    1.3.3 Mail Orders
    Send written orders to the following addresses:
    1.3.4 Telephone Orders
    Radio Products Services Division (RPSD)*
    (United States and Canada)
    7:00 AM to 7:00 PM (Central Standard Time)
    Monday through Friday (Chicago, U.S.A.)
    1-800-422-4210
    1-847-538-8023 (International Orders)
    1.3.5 Fax Orders
    Radio Products Services Division (RPSD)
    (United States and Canada)
    1-800-622-6210
    1-847-576-3023 (International)
    USFGMD
    (Federal Government Orders)
    1-800-526-8641 (For Parts and Equipment Purchased Orders)
    1.3.6 Parts Identification
    Radio Products Services Division (RPSD)
    (United States and Canada)
    1-800-422-4210, menu 3
    1-847-538-0021(International) (voice)
    * The Radio Products Services Division (RPSD) was formerly known as the Accessories and 
    Aftermarket Division (AAD)International Orders:
    Motorola, Inc.
    Customer Care and Services 
    Division*
    Attention: Order Processing
    2200 Galvin Dr.
    Elgin, IL 60123
    U.S.A. 
    						
    							HKLN4215ADecember 3, 2003
    Warranty, Service Support, and Replacement Parts: Technical Support Appendix B-3
    1.4 Technical Support
    Technical support is available to assist the dealer/distributor in resolving any malfunction which may 
    be encountered. Initial contact should be by telephone wherever possible. When contacting Motorola 
    Technical Support (“contact us” MOL at https://businessonline.motorola.com), be prepared to provide 
    the product model number and the unit’s serial number.
    Motorola de Colombia Service Center
    Carrera 7 No. 71-52
    Torre B, Piso 13
    Oficina 1301
    Bogotá – Colombia
    1-571-376-6990
    Motorola de Mexico Service Center
    Bosques de Alisos #125
    Col. Bosques de las Lomas
    CP 05120 Mexico D. F.
    1-525-257-6700 
    						
    							December 3, 2003HKLN4215A
    Appendix B-4Warranty, Service Support, and Replacement Parts: Technical Support 
    						
    							Glossary of Terms
    Term Definition
    ALCAutomatic Level Control: a circuit in the transmit RF path that controls RF power 
    amplifier output, provides leveling over frequency and voltage, and protects 
    against high VSWR (voltage standing wave ratio).
    ASFIC Audio Signalling Filter Integrated Circuit
    BKCBad Key Chirp
    CD Compact Disk
    CMPCompression
    CPS Customer Programming Software
    CSQCarrier Squelch
    DTMF Dual-Tone Multifrequency
    DPLDigital Private-Line™
    EEPROM Electronically Erasable/Programmable Read-Only Memory: used by the radio to 
    store its personality
    FirmwareSoftware, or a software/hardware combination of computer programs and data, 
    with a fixed logic configuration stores in a read-only memory. Information cannot 
    be altered or reprogrammed.
    FGU Frequency Generation Unit
    GaAsGallium Arsenide: a type of crystalline material used in some semiconductors.
    GKC Good Key Chirp
    ISWInbound Signalling Word: data transmitted on the control channel from a sub-
    scriber unit to the central control unit.
    LH DATA Longhorn Data: a bidirectional 0-5V, RS-232 line protocol that uses the micro-
    controller’s integrated RS-232 asynchronous serial communications interface 
    (SCI) peripheral.
    LLELow Level Expander: slight amount of volume expansion; used to improve the 
    signal to noise ratio.
    MCU Micro Controller Unit
    MRTIMotorola Radio-Telephone Interconnect: a system that provides a repeater con-
    nection to the Public Switched Telephone Network (PSTN). The MRTI allows the 
    radio to access the telephone network when the proper access code is received.
    OMPAC Over-Molded Pad-Array Carrier: a Motorola custom package, distinguished by 
    the presence of solder balls on the bottom pads.
    PC Board Printed Circuit Board
    PL Private-Line® tone squelch: a continuous sub-audible tone that is transmitted 
    along with the carrier. 
    						
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