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Motorola I530 User Guide

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 93
Understanding Status 
MessagesYou may receive status messages under certain 
conditions. Before contacting Nextel Customer 
Care, note the message, numeric code, and the 
conditions under which it appeared. The following 
table lists and describes the status messages. 
Status Messages  Message DescriptionNo Dispatch 
Number StoredYou have attempted to reach a 
Nextel customer using One Touch 
Direct Connect, but there is no 
Direct Connect number stored in 
your recent calls list.
Number Not in...

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94Understanding Status MessagesPIN Blocked 
Call Your ProviderThe incorrect PIN was entered 3 
consecutive times. You will be 
unable to place or receive calls on 
your phone. Contact Nextel 
Customer Care to have them obtain 
the PIN Unblocking Key (PUK) 
code.
Insert SIMYour SIM card is not being detected. 
Please check to ensure that you 
have inserted the SIM card correctly 
into your phone.
Check SIM CardPlease check your SIM card to 
make sure it has been inserted 
properly.
Wrong PINYou have...

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 95
Nextel
® Terms and
Conditions of Service
TERMS AND CONDITIONS OF SERVICE: This 
Agreement starts when you open the inside 
package of any phone or accessory equipment 
(“Equipment”), you (“Customer”) received with this 
Agreement, or when you call to activate Nextel 
wireless communications services (“Service”), or 
when you sign this Agreement, whichever applies. 
By using the Equipment, Customer applies and 
subscribes for Services provided by Nextel (the 
“Company”) and confirms that Customer has...

Page 104

96Nextel
® Terms and Conditions of Service
Customer shall be made only in writing to Company 
at the address shown on Customer’s bill. Company 
reserves the right not to renew this Agreement at 
any time prior to the conclusion of the Service Term 
or any renewal term. Except for a Customer 
termination in response to Company changes in 
accordance with Section 1 above, a $200 
cancellation fee per unit will be charged to Customer 
for cancellation within the Service Term, if a one or 
two year Service...

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 97
the cancellation of any orders of Equipment by the 
manufacturer. Customer, at its option, may have the 
Equipment installed by Company at the rate 
specified on the front of this Agreement. If Customer 
purchases the Equipment on credit or on an 
installment basis, installations, repairs, and removal 
of Equipment must be performed by a party 
authorized by Company. Company shall not be 
liable for any damage to Customer’s vehicle(s) or 
Equipment that may result from installation of 
Equipment by...

Page 106

98Nextel
® Terms and Conditions of Service
other Equipment limitation. Only certain internet 
sites may be accessed, and certain Nextel Online 
Services may not be available in all Company 
Service areas.
7. APPLICATION CUSTOMER CARE AND 
SUPPORT – Customer acknowledges and agrees 
that in most cases, the developer of an Application 
is responsible for providing customer care and 
Application support to all customers using the 
Application. In the event Customer contacts 
Company Customer Care with a...

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 99
outstanding Service charges of Customer or any 
other amount owed to the Company. If Customer is 
terminating the Agreement, any remaining balance 
will be released to the Customer at the Customer’s 
last known address within approximately 90 days. If 
the Customer continues with the Agreement, any 
credit balance remaining after the deposit is applied 
will be applied to any amounts that may become 
owing to the Company in the future except that, at 
Customer’s request, amounts of $50 or more will...

Page 108

100Nextel
® Terms and Conditions of Service
Company facilities. A new Nextel Direct Connect call 
is initiated by a call participant if that participant 
responds more than six (6) seconds after the other 
party finishes its Nextel Direct Connect 
transmission. Customer accepts responsibility for 
Airtime charges from incoming telephone calls to its 
mobile unit from the time that Customer responds to 
the call. If Customer disputes any Service charges, 
Customer must pay the entire amount set forth in...

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 101
discretion at any time or from time to time. If 
Company obtains the services of a collection or 
repossession agency or an attorney to assist 
Company in remedying Customer’s breach of this 
Agreement, including but not limited to the 
nonpayment for charges hereunder, Customer shall 
be liable for this expense. Customer understands 
that in the event of nonpayment of charges or any 
other breach of the terms and conditions of this 
Agreement, in addition to any other remedies 
Company may have,...

Page 110

102Nextel
® Terms and Conditions of Service
14. TAXES, FEES, SURCHARGES & 
ASSESSMENTS – Customer must pay all federal, 
state, and local taxes, fees, surcharges, and other 
assessments (collectively, “Charges”) that are 
imposed on transactions subject to this Agreement. 
Customer will be responsible for such charges 
regardless of whether the Charge is: (a) imposed 
upon the sale of telecommunications services, other 
services, equipment, and/or other products; (b) 
measured by gross receipts from...
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