Motorola I35s User Guide

							83
Nextel Two-Way Messaging
Email Messaging
From any email account, type the 10-digit phone number of a Nextel customer
in theTofield and [email protected](for example,
[email protected]). The entire message can be up to 140
characters. (For Two-Way subscribers, the message can be up to 500 character).
Numeric Messaging
The caller must press“1”during your Voice Mail greeting.
Once the caller presses“1”, only a numeric message can be sent.
Operator Assisted Messaging*
The caller can press“2”during your Voice Mail greeting. Or, call 1-800-
NEXGRAM (1-800-639-4726). Outside of the U.S., call 1-858-279-8495.
A text message can be sent immediately or scheduled for future delivery.
The operator will send the message.
* The Operator Assisted Messaging feature is required. There is also an additional
charge for this service. For more information, contact Customer Care or visit
nextel.com.
Nextel Two-Way Messaging
Youri35sphone refers to Two-Way Messages as Net Alerts.
With Two-Way Messaging, you can:
Send and receive messages (up to 500 characters in length) with pre-set
replies and respond to them at the touch of a button.
Exchange messages with almost anyone who has a messaging-capable
phone from your Nextel phone.
Respondtomessageswhenyou’re in a meeting or noisy location.
Create and store your own frequently used responses that let you send
informative answers without keying in text.
Contact several Nextel customers at once from any email system or
nextel.com.
To activate this service, call 1-800-NEXTEL6 or contact your Nextel sales
representatives. For additional information on how to use this service, see
“Two-Way Messaging”in theNextel Online User’s Guideavailable on
nextel.com. 
						

							84
nextel.com 
						

							85
Nextel Voice Mail
Nextel Voice Mail is a flexible, easy-to-use system that takes messages when
you’re not available—so you never miss an important call.
This section includes:
This section covers the most commonly used Voice Mail features. Once you log
into Voice Mail, there are a number of innovative features you can access. They
are also covered in this section. After you access Voice Mail, an automated
system tells you each menu option and which key to press to make a menu
selection. See“Nextel Voice Mail Tree”on page 100.
Setting Up Your Voice Mail Box
You must set up your Voice Mail box before you can listen to messages. The
following steps will tell you how to setup your mailbox. Before getting started,
see“Recording Your Active Greeting”on page 91 for information you may
want to include in your greeting.Setting Up Your Voice Mail Box Page 85
Receiving Voice Mail MessagesPage 86
Using Voice Mail Page 87
Advanced Voice Mail FeaturesPage 91
Nextel Voice Mail Tree Page 100
1Using your Nextel phone, dial your 10-digit Nextel Personal Telephone
Number (PTN). For example: 7035557777.
If you are calling from a phone other than youri35sphone, dial your
10-digit Nextel Personal Telephone Number (PTN). When you hear the
greeting, press
*to access your Voice Mail box. The system will
prompt you toEnter your password. Enter the last seven digits of your
Nextel Personal Telephone Number. For example: 5557777. This is
your temporary password. 
						

							86
nextel.com
Receiving Voice Mail Messages
Your phone is pre-programmed with default Call Forwarding settings to forward
your calls to Voice Mail when you are not available. The default setting is
Detailed with the If Busy, If No Answer, and If Unreachable fields set to your
Voice Mail access number. If you have subscribed to the Voice Mail and have
set up your Voice Mail box, but are not receiving your Voice Mail messages, see
“Setting Call Forwarding to Voice Mail”on page 72.
New Message Indicators
When you receive a new message:
New Voice Mail Messagewilldisplayonthescreen.
Your phone will alert you every 30 seconds until you press
Cunder CALL
or
Cunder EXIT.
2Follow the system instructions to:
Create a new 4- to 7-digit password (see“Changing Your
Password”on page 90).
Record your name (see“Recording Your Name”on page 90).
Record a greeting (see“Recording Your Active Greeting”on page
91).
3When the system saysEnjoy using Nextel Voice Mail, your mailbox is
set up.
f 
						

							87
Using Voice Mail
Using Voice Mail
Logging into Voice Mail
To log into Voice Mail, you must first access the Message Center on your
phone.
TheMessage Ctrscreen displays numbers of new and total Voice Mail
messages.
From theMessage Ctrscreen, log into Voice Mail:
1From the idle screen, pressCunder MESG.
Or,
From the idle screen, press
q.
2PressSto scroll toMessages.
3PressCunder SELECT.
1PressSto scroll toVo i c e M a i l. The numbers of new and total Voice
Mail messages display.
g 
						

							88
nextel.com NOTE: You must receive a message before you can access Voice Mail
for the first time from youri35sphone. (Tip: You can leave
yourself a message).
Main Voice Mail Menu
You are at the main Voice Mail menu when you hear the options listed below.
To play your messages, press1
.(This option plays only if you have new
or saved messages.)
To record a message, press
2.
To change your greeting, press
3.
To access your personal options press
4.
If you press
*while you are in a sub-menu, you will go to the previous menu.
If you press**, you will go to the main Voice Mail menu.
From the main Voice Mail menu, press
#to exit Voice Mail. At any time, you
mayendthecallbypressingr.
Playing Messages
When you receive a new Voice Mail message, you can either listen to it
immediately or later. PressCunder CALL to listen now or pressCunder EXIT
to listen later.
2PressCunder CALL to log into Nextel Voice Mail.Callingdisplays as
you are connected to the network.
NOTE: If your hear a message that says,“Enter the phone number
of the subscriber you are trying to reach,”enteryourown
10-digit Nextel Personal Telephone Number. When the
greeting plays, press
*to receive a password prompt.
3When prompted, enter your password. 
						

							89
Using Voice Mail
Options available while listening to your messages:
Options available while a message is playing or after it has played:
Saving and Deleting Messages
While a message is playing or after you have finished listening to it, you can
save it or delete it. To save a message, press9. To delete a message, press7.
To have messages automatically saved, see“Automatic Playback”on page 93.
Messages that are not saved or deleted remain in your mailbox as new messages.
All messages are automatically deleted after 30 days.
Replay previous six seconds.Press1
Rewind to beginning of message.Press11
Pause/continue the current message.Press2
Fast forward 6 seconds.Press3
Fast forward to end of message.Press33
Playthedateandtimestamp.Press55
Copy the message to another subscriber.
(See“Recording, Copying and Replying
to Messages”on page 94.)Press6
Delete the message.Press7
Reply to a message.Press8
Save the message.Press9
Skip to the next message.Press# 
						

							90
nextel.com
Recovering Deleted Messages
To retrieve deleted messages, press*3. This option only applies to the
current Voice Mail session. If you end the call, the messages will be
permanently deleted.
Changing Your Password
To change your current password:
NOTE: If you forget your password, contact Customer Care.
Recording Your Name
When you send, reply to, or copy a message, your name response precedes the
message. To record or re-record your name at any time:
IMPORTANT:After exiting the Voice Mail session, you
cannot recover deleted messages.
1From the main Voice Mail menu, press4to access Personal Options.
2Press4to access Personal Preferences.
3Press1to modify password.
4Enter your new password. This password must be all numbers. It must
be 4 to 7 digits long.
5Press**to return to the main menu.
IMPORTANT:For security purposes, it is recommended that
you do not choose sequential or repeated digits
like 1-2-3-4 or 5-5-5-5 for your password.
1From the main Voice Mail menu, press4to access Personal Options.
2Press4to access Personal Preferences.
3Press3to access the Record Your Name option.
4Press2to record your name.
5Press**to return to the main menu. 
						

							91
Advanced Voice Mail Features
Recording Your Active Greeting
Through Nextel Voice Mail service, there are a number of ways in which people
can reach you. You may want to include one or all of the following options in
your greeting so that callers will know they are available.
Press
1to send a numeric message.
Press
2to send an operator assisted message. (This option is available
only if you are a subscriber of Operator Assisted Messaging. Contact
Nextel Customer Care for more information.)
Press
#to skip the greeting and record a message immediately.
To record or alter your greeting at any time:
Advanced Voice Mail Features
Multiple Greetings
Nextel Voice Mail service allows you to have up to five different greetings. You
can designate which greeting will be your active greeting at any given time. For
example, instead of your regular greeting, you may wish to activate a different
greeting for days when you are out of the office or on vacation.
The greeting that was recorded during your initial Voice Mail box setup is
Greeting 1. This is your default active greeting.
Recording Additional Greetings
To record additional greetings:
1From the main Voice Mail menu, press3to change your greeting.
2Press1to play, press2to record or re-record, or press3to delete
your active greeting.
3Record your greeting and press#when you have finished.
4Press**to return to the main menu.
1From the main Voice Mail menu, press3to access the Greetings
menu. 
						

							92
nextel.com
Selecting Your Active Greeting
To select your active greeting:
Greetings Schedule
You can choose to have your greetings automatically activated based on a pre-
determined time schedule. By activating the Greeting Schedule, Greetings 1, 2
and 3 will automatically play according to the time schedule listed below.
2Press4to modify greetings.
3Enter the greeting number you wish to create or modify.
4Press2to record a greeting.
5Record your greeting and press#when you have finished.
6Press**to return to the main menu.
1From the main Voice Mail menu, press3to access the Greetings
menu.
2Press3to select another greeting to be active.
3Enter the number of the greeting that you would like to be active.
4The system will confirm your active greeting number.
5Press1to play your active greeting.
6Press**to return to the main menu.
Greeting 1Evenings and
Weekends5:00 pm --7:59 am, Monday -- Friday
24-hours, Saturday and Sunday
Greeting 2Weekday
Mornings8:00 am -- 11:59 am
Monday -- Friday
Greeting 3Weekday
AfternoonsNoon -- 4:59 pm
Monday -- Friday