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Motorola Dp3400 3401 3600 3601 Mototrbo Basic 6866574d29 E Manual

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Page 71

Disassembly/Reassembly Procedures: Radio Exploded Mechanical Views and Parts Lists 5-29
26 Label, Pot Seal 3371478L01
27BatteryRefer to separate 
Accessory List Leaf-
let 6866574D04
28 Belt Clip Refer to separate  Accessory List Leaf-
let 6866574D04
Table 5-3.  Display Model Exploded View Parts List
Item Description Part Number 

Page 72

5-30Disassembly/Reassembly Procedures : Radio Exploded Mechanical Views and Parts Lists
5.9.2 Non-Display Model Exploded View and Parts List
Figure 5-22.  Non-Display Model Exploded View
26
25
24
20
19
18
17
16
15
14
13
12
10
11
8
9
56
7
4
3
2
1
21 22
23 

Page 73

Disassembly/Reassembly Procedures: Radio Exploded Mechanical Views and Parts Lists 5-31
Table 5-4.  Non-Display Model Exploded View Parts List
Item Description Part Number
1Screw with Washer0371981L01
2 Assembly, Front Housing PMLN4922_
3Cover, Dust1571477L01
4 Nameplate for DP 3401 Nameplate for DP 3400 3371391L03
3371391L04
5AntennaRefer to separate 
Accessory List Leaf-
let 6866574D04
6 Knob, Frequency 3615204H01
7Knob, Volume3615205H01
8 Speaker 5085798F09
9Retainer, Speaker4271352L02
10 Screw,...

Page 74

5-32Disassembly/Reassembly Procedures : Radio Exploded Mechanical Views and Parts Lists
5.9.3 Torque Chart
Table 5-5 lists the various screws by part number  and description, followed by the torque values in 
different units of measure. Torque all screws to the recommended value when assembling the radio.
23Label, Pot Seal3371478L01
24 Seal, Battery Contact 3215177H02
25BatteryRefer to separate 
Accessory List Leaf-
let 6866574D04
26 Belt Clip Refer to separate  Accessory List Leaf-
let 6866574D04
Table...

Page 75

Chapter 6 Basic Troubleshooting
6.1 Introduction
This chapter contains error codes and board replacement procedures. If the board does not pass all 
the performance checks in Chapter 3 or exhibits an error code listed below, then the circuit board 
should be replaced. If repair requires knowledge of details of component level troubleshooting, 
please send radio to a Motorola Service Center listed in Appendix A.
NOTE: To access the various connector pins, use the housing eliminator/test fixture along with...

Page 76

6-2Basic Troubleshooting: Power-Up Error Codes (Display Model only)
6.3 Power-Up Error Codes (Display Model only)
Upon powering up, the radio performs certain tests to determine if its basic electronics and software 
are in working order. Any error detected has an associated error code that is presented on the radio 
display. These error codes are intended to be used by a service technician when the radio 
generates the Self Test Fail Tone . If these tests are successfully completed, the radio will...

Page 77

Basic Troubleshooting: Power-Up Error Codes (Display Model only) 6-3
FAIL 02/84 DSP RAM2 test failure . Fatal Retest radio by turning it off and turning it on 
again. If message reoccurs, replace main 
board or send radio to nearest Motorola 
Depot.
FAIL 02/88DSP RAM test failure.FatalRetest radio by turning it off and turning it on 
again. If message reoccurs, replace main 
board or send radio to nearest Motorola 
Depot.
FAIL 02/C0 DSP ROM Checksum is  wrong. Fatal Retest radio by turning it off and...

Page 78

6-4Basic Troubleshooting: Operational Error Codes
6.4 Operational Error Codes
During radio operation, the radio performs dynamic tests to determine if the radio is working properly. 
Problems detected during these tests are present ed as error codes on the radio’s display. The 
presence of an error code should prompt a user th at a problem exists and that a Motorola Authorized 
MOTOTRBO  dealer should be contacted. Use Table 6-2 to aid in understanding particular 
operational error codes.
Table 6-2....

Page 79

Appendix A EMEA Regional Warranty, Service and Technical Support
A.1 Warranty and Service Support
Motorola offers long term support for its products. This support includes full exchange and/or repair 
of the product during the warranty period, and service/  repair or spare parts support out of warranty. 
Any return for exchange or return for repair by an authorized Motorola Dealer must be 
accompanied by a Warranty Claim Form. Warranty  Claim Forms are obtained by contacting an 
Authorized Motorola...

Page 80

A-2EMEA Regional Warr anty, Service and Technical Support : European Radio Support Centre (ERSC)
A.2 European Radio Support Centre (ERSC)
The ERSC Customer Information Desk is available through the following service numbers:
Austria: 08 00 29 75 41 Italy:  80 08 77 387
Belgium:  08 00 72 471 Luxemburg:  08 00 23 27
Denmark:  80 88 05 72  Netherlands: 08 00 22 45 13
Finland: 08 00 11 49 910 Norway:  80 01 11 15
France: 08 00 90 30 90 Portugal:  08 00 84 95 70
Germany: 08 00 18 75 240 Spain:  90 09 84 902...
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