Mitsubishi Electric Wd 65735 Owners Guide
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Appendices 91 Appendices 91 Appendix B: Specifications Picture Technology Projection SystemDLP, 0.65” chip, 1920 x 1080 pixels with Smooth Picture™ Lamp150-watt VIP type Reception Channel Frequency Reception Over-the-Air: VHF 2–13, UHF 14– 69 Analog Cable: 1–125 Digital Cable: 1–135 Channel Type* Over the Air: Analog NTSC, Digital ATSC with sub-channels (all 18 video formats) Cable: Analog NTSC (non-scrambled) Digital QAM 64 and 256 with sub-channels (non-scrambled) CableCARD™: (WD-57731, WD-65731) Authorized scrambled and non-scrambled digital channels * Note for Digital Channels: The channel numbers displayed on screen are determined by the broadcaster or cable company and can vary from the standard frequency number. If there is no channel-number information provided by the broadcaster or cable company, the TV creates a channel number. The created channel number uses the frequency number as the main channel number and the program number as the sub-channel number. When using an authorized CableCARD, the channel numbers are determined by the cable company. Inputs Description Qty.Signal Type Input Specifications Antenna/Cable input2RF F connector, 75-ohm HDMI (digital video/audio) 2 HDMI EIA-861B stan - dard for digital audio and video HDMI standard connector Video: 60 Hz: 480i, 480p, 720p, 1080i 24 Hz, 30 Hz, 60 Hz: 1080p Audio: PCM stereo Note: Not for use with personal computers. Video/S-Video (one front, two rear) 3 NTSC 480i only Video: RCA Pin Plug, 1.0 V p-p, 75 ohm S-Video: Four-Pin DIN Plug Y: 1.0 Vp-p 75-ohm C: 0.286 Vp-p (burst signal), 75-ohm Component Video (Y/Pr/Pb) 2 EIA-770.1 & EIA 770.2 480i, 480p, EIA 770.3 720p and 1080i (video standards) RCA Pin Plug (EIA-770.3 Standard Levels and Timing) Y: 1.0 Vp-p (includes sync), 75-ohm Pr: 700 mV p-p, 75-ohm Pb: 700 mV p-p, 75-ohm Audio Inputs 8 pairs analog left and right audio RCA Pin Plug 500 mV (full scale), 43-k ohm PC DVI-I Input 1 analog and digital computer video (not for use with other audio/video products) VGA (640 x 480, 60 Hz) W-VGA (848 x 480, 60 Hz) SVGA (800 x 600, 60 Hz) W-SVGA (1064 x 600, 60 Hz) XGA (1024 x 768, 60 Hz) 1280 x 720, 60 Hz digital video only SXGA (1280 x 1024, 60 Hz) 1920 x 1080 (24 Hz, 30 Hz, 60 Hz) WXGA (1360 x 768, 60 Hz)
92 Appendices 92 Appendices Appendix B: Specifications, continued IEEE 1394 System Compatibility • This television is designed to conform to IEEE 1394 AV/C Software standards in effect at the time of development. This networking and control technology is designed to provide high-performance digital connections and product control, making the product easier to use. • Mitsubishi D-VHS VCRs are fully compatible with this TV in audio, video, and control. • As other manufacturers distribute products that use the IEEE 1394 AV/C standards, they will be responsible for developing products that meet the standards of the technology, as well as compatibility testing with other products. Mitsubishi cannot be responsible for their efforts, and therefore cannot promise compatibility with these other prod - ucts. Any compatibility problems with other manufacturers’ products should be brought to the attention of those manufacturers. HDMI The HDMI input is compliant with EIA-861B standards for standard, extended, and high-definition video; digital audio, and HDCP copy protection. The HDMI inputs on this TV are not intended for use with personal computers or devices outputting video signals with computer resolutions. Outputs Description Qty.Output Specifications Video1Video: RCA Pin Plug 1.0 Vp-p, 75-ohm Signal Type: NTSC 480i only Audio (Signal) 2 pairsRCA Pin Plug, 500 mV rms + 200 mV (full scale) for analog sources, 1.5 Vrms + 0.5 Vrms (full scale) for digital sources. Audio (Speakers) 2 5.5" x 2.2" Digital Interfaces Digital Audio Output1RCA Pin Plug, Signal Type, Dolby Digital, PCM IEEE 1394 (input/output) (2 rear) 2 IEEE 1394 Four-Pin-Type Terminal, S400 Physical Characteristics and Power Consumption ModelDimensions (inches) WeightPower ConsumptionHeightWidthDepth WD-5263133 5/1647 1/817 1/8 77.5 lbs. 250 w WD-57731 36 3/1651 1/217 15/16 85.8 lbs. 250 w WD-65731 40 3/458 1/219 13/16 99.0 lbs. 250 w
Appendices 93 Appendices 93 CAUTION BURN DANGER! During normal operation, the surfaces inside the TV near the lamp are extremely hot. TOUCH THE LAMP CARTRIDGE BY THE HANDLE ONLY Do not touch the glass parts of the lamp cartridge. CAUTION: If the television is on, press POWER to turn it off. Unplug the television and allow it to cool for at least one hour before attempting to replace the lamp cartridge. Lamp Life The light source for this television is a lamp, which is part of a lamp cartridge assembly. The life of the lamp can vary, based on the lamp itself, the air temperature around the TV while it is operating, and your viewing patterns. Warmer air or poor ventilation shorten the lamp life, as does turning the television on and off frequently. Mitsubishi warrants the lamp for one (1) year from the date of original purchase at retail. It is likely that the lamp will last much longer than this. To Order a New Lamp To Receive a Replacement Lamp Under Warranty Call (800) 553-7278. Please have model number, serial number, and TV purchase date available. Important: All lamps replaced under warranty must be returned to Mitsubishi where they will be inspected for defect verification. To Purchase a Replacement Lamp After Warranty Visit our website at www.mitsuparts.com or call (800) 553-7278. Order the new lamp part number shown below. Appendix C: Lamp Cartridge Replacement WARNING • Do not remove the lamp cartridge immediately after turning off the television. You may get burned because the lamp is very hot. Allow the television to cool for at least one hour before replacing the lamp cartridge. • Do not remove the lamp cartridge except when replacing it. Careless treatment can result in injury or fire. • Do not touch the lamp glass element. It may be very hot and break, causing injuries or burns. • Be sure not to insert any metal or flammable object into the lamp cartridge opening, as it may cause fire or electri - cal shock. If a foreign object is inserted into the opening, unplug the AC cord of the TV and contact your dealer for service. • Install the lamp cartridge securely. Failure to do so may cause a fire. • Do not touch the lamp glass elements. Oils from your fingers may cause premature lamp failure. Hg= MERCURY THE LAMP INSIDE THIS PRODUCT CONTAINS MERCURY AND MUST BE RECYCLED OR DISPOSED OF ACCORDING TO LOCAL, STATE OR FEDERAL LAWS. For disposal or recy- cling information, please contact your local authorities or the Electronic Industries Alliance at www.eiae.org
94 Appendices Appendix C: Lamp Cartridge Replacement, continued Figure 1. WARNING THE COVER IS PROVIDED WITH AN INTERLOCK TO REDUCE THE RISK OF EXCESSIVE ULTRAVIOLET RADIATION. DO NOT DEFEAT ITS PURPOSE OR ATTEMPT TO SERVICE THE TV WITHOUT REMOVING THE COVER COMPLETELY. Removing the Old Lamp Cartridge 1. Turn off TV power and allow the lamp to cool for at least one hour before proceeding. 2. After the lamp has cooled, remove the cover. Refer to figure 1. Use a #2 (large) Phillips screwdriver to remove the two screws securing the cover. Keep the screws and cover for re-installation 3. With a large flat-blade screwdriver, loosen the two shiny screws securing the lamp cartridge until they disengage from the mating threads. These are captive screws and cannot be separated from the lamp cartridge. 4. Fully open up the bag supplied with the replacement lamp and set the opened bag aside. 5. Gently grasp the handle of the lamp cartridge and pull the old cartridge straight out. See figures 1 and 2. CAUTION: Do not tilt or rotate the cartridge, as small glass fragments may fall out. 6. Without tilting or putting down the lamp cartridge, insert it into the opened bag. Close the bag while being careful not to let any glass particles fall out. Installing the New Lamp Cartridge 1. Do not touch the glass parts of the new lamp car- tridge. Insert the new cartridge into the TV using the following guidelines: a. Refer to figures 3 and 4 and note the location of the top and bottom guides inside the lamp com - partment and the corresponding grooves on the top and underside of the lamp. b. Hold the lamp cartridge level with the lamp com - partment, oriented as shown in figure 5. c. Align the grooves on the cartridge with the top and bottom guides in the lamp compartment. See figure 5. Handle (step 5) d. Carefully push in the cartridge until it is fully seated. If the cartridge does not slide in smoothly, gently wiggle the handle from side to side while pushing in. Figure 5 Guide in lamp compartment 2. With either your fingers or the screwdriver, gently tighten the two shiny screws. If using a screwdriver, use only two fingers for final tightening. AVOID OVER - TIGHTENING! 3. Replace the plastic cover and retaining screws. 4. WASH YOUR HANDS THOROUGHLY, AS THIS LAMP CONTAINS MERCURY. Disposal of the Old Lamp Cartridge Lamp under warranty: All lamps replaced under warranty must be returned to Mitsubishi. Use the return shipping label provided and send to Mitsubishi Digital Electronics, America, 1001 Cherry Drive, Suite 2, Braselton, GA 30517. IMPORTANT: Lamps found to be without defect will be returned and charged back to the sender. Lamp no longer under warranty: Contact your local authorities or the Electronic Industries Alliance at www.eiae.com for lamp-disposal or recycling instructions. Do not dispose of the old lamp with common trash. Figure 3 Figure 2 Figure 4 Guides inside the lamp compartment Grooves are on the top and underside of the lamp cartridge
Appendices 95 Appendix D: Troubleshooting Reset NameWhen to UseHow to UseResulting Action Demo Mode Turn-Off To turn off the retail demo mode slide show. 1. While viewing the TV, press MENU to display the TV Main menu with the Setup icon highlighted. 2. Press ENTER to display the Setup menu. 3. When the Setup menu is displayed, use to highlight the Demo Mode Off button and press ENTER. The demo mode will be turned off. The Demo Mode Off button in the setup menu will turn gray and be unselectable. The demo mode slide show cannot be turned on again. Format When the picture shape seem incorrect, use FORMAT to change the shape of the picture. Press the FORMAT key to cycle through the available formats to find the best format for the current picture. The last-used format for a signal type is memorized for each input. The next time the same input and the same signal type is viewed, the last-used format will be recalled. PerfectColor™ Reset (for the single input currently being watched) When the color intensities seem out of balance, use the PerfectColor reset to reset the color balances to the original factory settings. 1. While viewing the input to be reset, press VIDEO repeatedly to cycle to the PerfectColor™ option. 2. Press ENTER to display the PerfectColor menu. 3. Press CANCEL to reset the colors. All PerfectColor sliders are reset to the original center position. The PefectColor settings for other inputs remain unchanged. A / V Memor y Reset (for the single input currently being watched) When audio and/or video settings for a single input seem incorrect, use A / V Memory Reset to return the input to the original factory settings. 1. While viewing the input to be reset, press MENU to display the TV Main menu. 2. Use to highlight the Audio/ Video icon and press ENTER. 3. When the Audio/ Video menu is displayed with the AV Memor y Reset text box high - lighted, press ENTER to reset. 4. Press EXIT to exit the menu. All Audio and Video settings for the individual input are reset except for the Listen To, Language, audio Balance, and Closed Caption settings. A / V Reset (for all inputs) To reset audio and video adjustments for all inputs to the original factory settings. While viewing the TV, press the front panel buttons GUIDE and FORMAT at the same time. All Audio and Video settings are returned to the original factory settings, including Listen To and Language , plus Closed Captions settings and Format settings . Channel Memorization To erase and re- memorize channels on ANT 1 or ANT 2.1. While viewing the TV, press MENU to display the TV Main menu with the Setup icon highlighted. 2. Press ENTER to display the Setup menu. 3. When the Setup menu is displayed, use to highlight the antenna and reception mode button and press ENTER to start memorization. All previously memorized channels for the selected antenna input are erased and a new set of memorized channels is created. To add or delete individual channels, see the Channel Menu instructions in chapter 5, “TV Menu Settings.” TV Reset Functions You can resolve many common TV problems using the reset functions described in the following table. See also the additional troubleshooting suggestions later in this appendix. IMPORTANT Before you change sound or picture settings: If picture or sound settings seem wrong for a broadcast channel (a channel from ANT 1, ANT 2, a cable box, or satellite receiver), first check other channels from the same input before changing settings. If most other chan - nels from the same input seem correct, there is likely a problem with the broadcast rather than with the TV. Use care in this case, as changes you make to fix problems on individual channels also affect all other channels on the same input.
96 Appendices Reset NameWhen to UseHow to UseResulting Action Parental Lock Pass CodeTo change your Parental Lock Pass CodeThis information is listed on the cutout page in Appendix A. Please refer to that page.Allows a new code to be established. Front-Panel Lock Release To re-enable the front- panel controls after activation of the Front- Panel Lock • When Energy Mode is set to Fast Power On , press and hold the MENU button on the front panel for over eight seconds. • When Energy Mode is set to Low Power , press POWER on the front panel to turn on the TV. Press and hold the MENU button on the front panel for over eight seconds. Allows the front panel to be unlocked if the remote control is misplaced. System Reset If the TV does not turn on or off, does not respond to the remote control or front panel buttons, or has audio but no video. Press the SYSTEM RESET button on the front panel with a pointed object such as the point of pencil or end tip of a paperclip.The TV will turn off and the green LED will flash quickly for about one minute. When the green LED stops flashing, you may turn on the TV. The changes you made most recently, before using SYSTEM RESET, may be lost. Changes you made previously, however, are not lost. TV Reset IMPORTANT: Use this reset only if all other resets have been unsuccessful. To reset all consumer- accessible settings and all memories to the original factory defaults. CAUTION : All owner- performed setups and adjustments will be erased. 1. W hile viewing the TV, press MENU to display the TV Main menu. 2. With the Main menu displayed, press number keys 1 2 3 to display the Reset Menu. 3. READ THE ON SCREEN WARNING AND INSTRUCTIONS. • If you do not wish to use this reset, press EXIT or MENU to back out. • If you do wish to use the reset, press ENTER to erase all memories and settings. The TV will start the initialization process. The TV will then turn off and the front green LED will start flashing. When the LED stops flashing, you can turn the TV on again. The Parental Lock Access code will remain unaffected, but all other memories and settings outlined in this Owner’s Guide will need to be set again. Service and Support Service If you are unable to correct a problem with your TV, consult your Mitsubishi dealer or Mitsubishi Consumer Relations at (800) 332-2119. • DO NOT adjust any controls other than those described in this Owner’s Guide. • DO NOT remove the protective back cover of your TV. Support • To order replacement or additional remote controls, lamp cart ridges, or Owner’s Guides, visit our website at www.mitsuparts.com or call (800) 553-7278. • For questions: Call Consumer Relations at 800-332-2119. E-mail: [email protected] Website: www.mitsubishi-tv.com Important All lamps replaced under warranty must be returned to Mitsubishi where they will be inspected for defect verification. Appendix D: Troubleshooting, continued
Appendices 97 Appendices 97 Appendix D: Troubleshooting, continued TV Channels Symptom Remarks 1. The TV takes several seconds to respond to channel changes. • It is normal for digital channels to take longer to tune in. • Press ENTER after a channel number to avoid delays. • Use a 4-digit number for an over-the-air digital channel. • Use a 6-digit number for digital cable channels if your cable service is able to recognize 6-digit channel numbers. 2. You cannot access a channel. • Use number keys instead of CH / . • Be sure the channel you want to view is in memory. See “Channel Menu” in chapter 4, “TV Menu Settings.” • Check that the TV is turned to the correct device or antenna for that channel by pressing the INPUT button. • Make sure the Parental Lock is off. • If you cannot tune to a virtual digital channel even though the TV has already memorized digital channels, tune to the actual channel number used by the broadcaster. The virtual channel will then be automatically added to memory. 3. Name options are not available for some channels.Only memorized analog channels can be named. 4. When ChannelView™ list is displayed, infor - mation appears incomplete Available information is sent from the broadcaster or cable pro- vider. No other data is available. General TV Operation Symptom Remarks 1. A fan is running even while the TV is powered off. Normal TV operation. When the TV is off, internal components continue to draw power and must be cooled by the fan. 2. The TV remote control does not work. • Check that the batteries are fresh and installed correctly. • Check that the slide switch is set to TV. • Be no more than 20 feet from the TV when using the remote control. • Program the remote control to operate the TV or other device (see chapter 5). • Reset the remote control. See chapter 5. 3. When I try to use the remote control, the POWER key blinks five times.Replace the batteries. 4. TV does not respond to the remote control or to front panel control and TV will not power on or off.Use the System Reset button. 5. When a device is selected from the Input Selec- tion menu, the screen is blue (no signal source).• Make sure the selected device is turned on. • Begin play of the VCR. 6. Devices are grayed out in the Input Selec - tion menu or the Split Screen Input Selection menu.• A recording is in progress. Cancel the recording to select the device. • Digital channels, IEEE 1394 digital devices, and PCs cannot display in the Split Screen sub-picture. 7. You have forgotten your Parental Lock pass code.See Appendix A, Bypassing the Parental Lock. 8. Rating restrictions are not working. Open the Parental Lock menu and: • Verify that the U.S. Ratings or Other Ratings setting is On. • Check the Lock Time/Unlock Time to check if rating restric - tions are disabled. • Rating restrictions apply only to content on ANT 1 and ANT 2, INPUT 1–3, and IEEE 1394 inputs. 9. On-screen displays appear each time you change a function. Normal TV operation. 10. Cable provider needs information to start CableCARD™ service. On the remote control, press MENU and then enter the numbers 999 to display the Host ID and CableCARD™ ID information.
98 Appendices 98 Appendices PictureSymptom Remarks 1. Picture does not look like a high-definition picture. Not all signals are high-definition signals. To receive high-defini - tion programming from your cable or satellite provider, you must subscribe to the provider’s high-definition service. Some over- the-air broadcasts are in high-definition and can be received with a high-quality antenna suited to your location. 2. Picture has become noticeably dimmer. • Adjust picture brightness and contrast to maximum levels. • The lamp is nearing the end of its life. Order a new lamp. See Appendix C for ordering information and replacement instructions. 3. Split Screen does not display a sub-picture. • Make sure the Parental Lock is off. • Not all inputs can be displayed as a sub-picture. 4. CableCARD channel is not shown as Split Screen sub-picture when CableCARD channel is the main image. CableCARD allows only one channel at a time to be used. 5. There is a large black or gray rectangle on the screen. The TV’s analog closed captioning has been set to “text” mode in the Captions menu. Turn off because there is no text information being broadcast. 6. You cannot view a picture when playing a VHS tape. Check your VCR’s owner’s guide for further troubleshooting. 7. VCR or DVD player’s on-screen menus jitter up and down. Possible cause: Many VCRs and DVD players provide on-screen menus at only half-resolution. These lower-resolution graphics may appear to jitter up and down when the TV converts them to high-definition graphics. Appendix D: Troubleshooting, continued TV Power On/Off Symptom Remarks 1. TV takes an excessively long time to power on. • When switched on, the TV needs time to boot up, just as a computer does. The TV’s lamp also requires a few moments to heat up to full brightness. • TV Energy Mode is set to Low Power. To change TV Energy Mode to Fast Power On: Press MENU, open the Setup menu, highlight the Fast Power On radio button. 2. You cannot program the TV to turn on auto - matically (Timer function) • The TV may be locked. • The clock may not be set. • A time-delayed recording may have started. • TV Energy Mode is set to Low Power. Change to Fast Power On in Setup menu. 3. The TV will not turn on after being plugged in. If green light on front panel is blinking, wait for at least one minute for the light to turn off, then press POWER again. 4. TV turned itself off and the light on the front panel started to blink. • Momentary power fluctuation caused the TV to turn off to prevent damage. Wait for the green light to stop flashing and turn the TV on again. • If the TV does not stay on, use the System Reset button on the front panel. If this happens frequently, obtain an AC line power conditioner/surge protector. • An unusual digital signal may have been received, triggering a protection circuit. Wait for the light to stop flashing and turn TV on. 5. TV will not power off. Use the System Reset button.
Appendices 99 Appendices 99 Sound Symptom Remarks 1. There is no sound even when the volume is turned up. • Check if the MUTE button is on. • The TV’s “Listen to:” setting may be set to SAP. • Check that the TV Speakers setting is On in the Audio/ Video menu. • If using an IEEE 1394 amplifier, check audio source in Input Selection menu. • Use the SYSTEM RESET button to perform system reset. 2. The sound does not match the screen picture. • The TV’s Listen to: setting may be set to SAP. • If using stereo or A / V receiver speakers, check their input selec - tion. • If using stereo or A / V receiver, check that AUDIO OUT LEFT/ RIGHT on TV’s back panel is connected to the A / V receiver. Appendix D: Troubleshooting, continued Indicators Symptom Remarks 1. Lamp indicator light is a constant red. Turn the TV off for at least 2 minutes. Turn it back on. If light is still red, the lamp has failed. Replace it. See Appendix C for lamp replacement information. For questions, call Mitsubishi Consumer Relations at 800-332-2119. 2. Lamp indicator light is a flashing yellow. Lamp cover door is open or lamp cartridge is not secure. See Appendix C for lamp replacement information. 3. Status indicator light is a steady yellow. Room temperature has exceeded proper levels. Cool the room. 4. Status indicator light is a steady/flashing red. Service is required. Contact your dealer or a Mitsubishi Autho - rized Service Center to arrange for a service evaluation. Listings of Mitsubishi Authorized Service locations can be obtained from our web site, www.mitsubishi-tv.com or by calling 1-800-332- 2119. Picture Symptom Remarks 8. When viewing a stopped VCR, white lines are rolling on the screen. • Turn off video mute for the VCR. • Begin playing the tape. • Change the VCR input to the antenna input. 9. Screen is black when trying to view digital channels or IEEE 1394 device. The PerfectColor™ color balance has been incorrectly set. Press VIDEO repeatedly until you see the PerfectColor option and press ENTER to open the PerfectColor ™ menu. 10. DVCR analog/digital problems. If the tape is currently playing but no picture displays, there may be a mismatch of the media with the display. Press INPUT to display the Input Selection menu. Press ENTER for the DVCR device. If digital is selected, try analog, or if analog is selected, try digital.
100 Appendices 100 Appendices IEEE 1394 DevicesSymptom Remarks 1. Excessive digital artifacts appear when viewing an IEEE 1394 device. • The IEEE 1394 cable is too long; 15 feet between devices is the maximum. • There may be a slow device in the middle of the IEEE 1394 network. Move the slow devices to the end so that connec - tions for faster devices do not pass through them. 2. D-VHS recordings for digital cable have drop-outs (loss of picture or sound), or no playback. Digital cable signals on IEEE 1394 can exceed the data rate stan - dards supported by DVCR. IEEE 1394 Recording Symptom Remarks 1. Program to be recorded was correctly selected from ChannelView, however, incor - rect program was recorded. The broadcaster supplied program information that was incorrect and/or was changed after a recording was added to the Record List. 2. Incomplete ChannelView program recorded. Recording device may lack sufficient blank space to make a full recording. 3. ChannelView program recording failed. • Connection and compatibility issues with IEEE 1394 (FireWire®) digital devices. This may include too many Firewire devices in use at one time, or the recording device not understanding the record command. • Television lost power long enough to lose current clock time. • TV energy Mode was set to Low Power. Change TV Energy mode to Fast Power On. Press MENU, open the Setup menu, highlight the Fast Power On radio button, press ENTER. 4. Cannot record to or from the IEEE 1394 device, including dubbed recordings. • To initiate a recording to IEEE 1394 device, press the (RECORD) key. The Record menu displays allowing setup of the recording. • The source device for the recording is not powered on. • When dubbing, the destination device for the recording is not powered on. • The wrong medium (analog tape for digital recording, or digital tape for the analog recording) is in the device. • The program is copy protected. • The program has already been recorded once and the copy protection only allows one recording. • Unapproved source device for copy protected material. • The recording device can not decode the copyright signal included in the signal source (try another device if available). • The playing device (for dubbing) does not support copy - righted material. • Source for recording is copyrighted • Too many IEEE 1394 devices in network. Insufficient band - width available. Disconnect unused devices. • Source Device has higher speed (S 400) than record device. If possible, reverse devices, play in the slower device and record in the faster device. Appendix D: Troubleshooting, continued