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Mitel Sx-200 El/ml TELEMARKETER For The Superset 4150 Guide

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    Overview View all the pages Comments
    Page 1 ACD TELEMARKETER®
    Page 2 DUE TO THE DYNAMIC NATURE OF THE PRODUCT DESIGN, THE INFORMATION CONTAINED IN THIS DOCUMENT IS SUBJECT TO CHANGE W ITHOUT NOTICE. MITEL CORPORATION, ITS AFFILIATES, AND/OR ITS SUBSIDIARIES ASSUME NO RESPONSIBILITY FOR ERRORS AND OMISSIONS CONTAINED IN THIS INFORMATION. ™ Trademark of Mitel Networks Corporation. © Copyright 2001, Mitel Networks Corporation. 1\\bYWXdcbUcUbfUT
    Page 3 3 Contents Getting Started Introduction 6 Using a Headset 7 Logging In/Out 10 Queue Status Queue Status at a Glance 12 Displaying a Group’s Queue Status 13 Displaying Reports 14 Scrolling Through Reports 15 About the Shift Key 16 Agent Status About Agent Status Keys 20 Agent Status at a Glance 21 Displaying an Agents Status 22 Displaying Agent Status Reports 23 About the Shift Key 24 Agent Monitoring About Agent Monitoring 28 Agent Help 30 Reports and Indicators Queue Status Reports 32...
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