Home
>
Mitel
>
Communications System
>
Mitel Attendant Console For Sx-200 El/ml Superset 7000 User Guide
Mitel Attendant Console For Sx-200 El/ml Superset 7000 User Guide
Have a look at the manual Mitel Attendant Console For Sx-200 El/ml Superset 7000 User Guide online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 55 Mitel manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
$GMXVWLQJWKH&RQVROH 13 Setting the Console Language / $1*8$*(@ 3UHVVWKHVRIWNH\WKDWFRUUHVSRQGVWRWKHODQJXDJH\RXZDQW Attendant Console Lockout
$ERXWWKH&RQVROH 14 Using Auto Answer :KHQ$XWR$QVZHULVRQ\RXFDQDXWRPDWLFDOO\DQVZHUQHZFDOOVE\UHOHDVLQJ WKHSUHYLRXVFDOO7KH6WDWXVDUHDRQWKHFRQVROHVFUHHQLQGLFDWHVZKHWKHU$XWR $QVZHULVRQRURII 7RWXUQ$XWR$QVZHURQRURII 6HOHFW2SWLRQVRQWKH&RQILJXUHPHQXDQGWKHQFOLFN$XWR$QVZHU 7RXVH$XWR$QVZHU 3UHVV5HOHDVHWRDXWRPDWLFDOO\DQVZHUWKHQH[WLQFRPLQJFDOO 7RE\SDVV$XWR$QVZHU 3UHVV&DQFHOWRDYRLGDXWRPDWLFDOO\DQVZHULQJWKHQH[WLQFRPLQJFDOO
&DOO+DQGOLQJ SS7000.book : call_handling.fm Page 15 Monday, April 5, 1999 9:39 AM
SS7000.book : call_handling.fm Page 16 Monday, April 5, 1999 9:39 AM
&DOO+DQGOLQJ.H\V 17 &DOO+DQGOLQJ.H\V 7KHFDOOKDQGOLQJNH\VFRQVLVWRIHLJKWIL[HGIXQFWLRQNH\VDQGWKHGLDOSDG NH\V$WHPSODWHWKDWLQGLFDWHVWKHORFDWLRQRIWKHFDOOKDQGOLQJNH\VLVSURYLGHG ZLWK\RXU683(56(7DSSOLFDWLRQ@NH\RQWKHGLDOSDGLVXVHGWRGLDOSRXQG
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·VLQWHUQDOGLUHFWRU\QXPEHUDVRSSRVHGWRGLDOLQJ´µ7KHRWKHU SURPSWVDUHH[SODLQHGHOVHZKHUHLQWKHJXLGH 7RDQVZHUFDOOV RRQHRIWKHIROORZLQJ 3UHVV$QVZHUWRDQVZHUWKHILUVWFDOOLQWKHTXHXH 3UHVVDVRIWNH\)²)WRDQVZHUDVSHFLILFW\SHRIFDOO 7KH6285&(DUHDRQWKHVFUHHQVKRZVWKHH[WHQVLRQQXPEHUDQGQDPHIRUDQ LQWHUQDOFDOORUDWUXQNQXPEHUIRUDQH[WHUQDOFDOO 7KH(67,1$7,21DUHDUHPDLQVEODQNXQWLO\RXGLDODGHVWLQDWLRQQXPEHU SS7000.book : call_handling.fm Page 18 Monday, April 5, 1999 9:39 AM
$QVZHULQJ&DOOV 19 New Call Indication :KHQ\RXDUHHQJDJHGLQDFDOODVLQJOHEXUVWRIULQJLQJVLJQDOVWKHQH[W LQFRPLQJFDOO6XEVHTXHQWFDOOVGRQRWULQJWKHFRQVROHEXWWKH&:LQGLFDWRU RQWKHVFUHHQWHOOV\RXKDYHDGGLWLRQDOFDOOVZDLWLQJ 7KHFRQVROHFDQEHSURJUDPPHGWRSURYLGHDVLQJOHEXUVWRIULQJLQJDWUHJXODU LQWHUYDOVZKHQFDOOVDUHZDLWLQJ When Multiple Calls Are Waiting
&DOO+DQGOLQJ 20 ([WHQGLQJ7UDQVIHUULQJ&DOOV :KHQDFDOOHUUHTXHVWVWRVSHDNWRVRPHRQHDVNWKHFDOOHUWRZDLWDPRPHQW DQGWKHQWUDQVIHUWKHFDOOWRWKHUHTXHVWHGGHVWLQDWLRQ 7KHIRUZDUGVODVK>@NH\RQWKHGLDOSDGLVXVHGWRGLDOSRXQG
([WHQGLQJ7UDQVIHUULQJ&DOOV 21 Reaching a Busy Destination or an Extension with Do Not Disturb Activated ,IWKHFDOOHGGHVWLQDWLRQLVEXV\RUWKHH[WHQVLRQKDVR1RWLVWXUEDFWLYDWHG WKH(67,1$7,21DUHDRQWKHVFUHHQZLOOVKRZ´%XV\µRU´1µ ,QERWKFDVHV\RXURSWLRQVIRUKDQGOLQJWKHFDOODUHWKHVDPHH[FHSWIRUWKH &DOOEDFNRSWLRQZKLFKRQO\DSSOLHVZKHQFDOOLQJDEXV\GHVWLQDWLRQ 7RKDQGOHDFDOOWRDEXV\GHVWLQDWLRQRUDQH[WHQVLRQZLWK R1RWLVWXUEDFWLYDWHG 3UHVV>6285&(@WRUHWXUQWRWKHFDOOHUUHTXHVWLQJWKHWUDQVIHU 3UHVV&DQFHOWRGLVFRQQHFWWKHGHVWLQDWLRQVRWKDW\RXFDQGLDODQHZRQH 3UHVV5HOHDVHWRFDPSWKHFDOOHURQWRWKHEXV\GHVWLQDWLRQRUGLVFRQQHFW WKH6RXUFH)RUDQH[SODQDWLRQRIFDPSRQVHHSDJH,IWKHWUDQVIHULV QRWDOORZHG\RXZLOOKHDUDEHHSWRQHDQG´&$17µ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´&$//%$&.µ &DOOEDFNVRQRXWVLGHFDOOVDUHXVHGZKHQDOOV\VWHPWUXQNVDUHEXV\QRWZKHQ WKHFDOOHGSDUW\LVEXV\ SS7000.book : call_handling.fm Page 21 Monday, April 5, 1999 9:39 AM
&DOO+DQGOLQJ 22 Reaching an Extension with an Advisory Message 8VHUVZLWKD683(56(7GLVSOD\SKRQHFDQVKRZDVKRUWPHVVDJHFDOOHGDQ $GYLVRU\0HVVDJHRQRWKHUGLVSOD\SKRQHVRUFRQVROHVWKDWFDOOWKHLUSKRQH :KHQ\RXFDOODQH[WHQVLRQZLWKDQ$GYLVRU\0HVVDJHWKHPHVVDJHDSSHDUVLQ WKH(67,1$7,21DUHDRQWKHVFUHHQDVIROORZV 6%(55@NH\RQWKHGLDOSDGLVXVHGWRGLDOSRXQG