Miele Wt 2670 Wpm Operating Instructions

							Fault messages in the display
Message in the display Possible cause RemedyA
qDrain
fault–The water outlet is
blocked or
restricted.
–The drain hose has
been fixed too high.–Clean the drain filter and
the drain pump as
described in Opening
the drum door in the
event of a blocked drain
outlet and/or power
failure.
–The maximum drain
height is 1 m.
pInlet
fault– The water inlet is
blocked or
restricted.Check whether
– the stopcock is opened
wide enough.
– the inlet hose is kinked.
oWPS
activatedThe water protection
system has reacted.Call the Service
Department.
äDrum lighting
faultThe drum lighting unit
is not fitted correctly.Fit it correctly.
,Technical fault
Call the Service
DepartmentThere is a fault. Start the programme again.
If the fault message
appears again, contact the
Service Department.
ATo switch off the fault message: Switch the machine off with theI-On/0-Off
button.
Problem solving guide
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							Problems with the load size indicator
Problem Possible cause Remedy
The display
indicates a load of

						

							General problems
Problem Possible cause Remedy
The machine shakes
during the spin cycle.The machine feet are not
level.Level the machine (see
Installation and
connection).
The pump makes
strange noises.This is not a fault! These noises occur at the end of a
pump sequence as a normal part of the operation.
Large amounts of
detergent residue
remain in the
detergent dispenser
drawer.The water supply
pressure is too low.–Clean the filter in the
water inlet.
–It may be useful to select
theWater plusextra
option.
Powder detergent used
in conjunction with water
softeners tends to
become sticky.In future, add washing
powder into the dispenser
drawer first, and then add
the water softener.
Fabric conditioner is
not completely
dispensed or too
much water remains
in the§
compartment.The siphon tube is not
correctly positioned or is
clogged up.Clean the siphon, (see
Cleaning and care -
Cleaning the detergent
dispenser drawer).
The laundry has not
been spun
satisfactorily.The spin speed selected
was too low.Select a higher spin speed
next time.
When laundry is dry it
feels hard to the
touch.Too vigorous wash
action.Programme in gentle action
and more water.
Not enough detergent
was used.Increase detergent dose to
prevent limescal build up in
laundry.
No fabric conditioner was
used.Use fabric conditioner in last
rinse.
The display is in a
different language.A different language has
been selected in
SettingsJ LanguageJ.Set the language you want.
The flag symbol will guide
you.
Problem solving guide
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							An unsatisfactory wash result
Problem Possible cause Remedy
Liquid detergent
does not give the
required result.Liquid detergents usually
contain no bleaching
agents. They do not
remove fruit, coffee and
tea stains.–Use a general purpose
detergent containing a
bleaching agent.
–Pour stain removers into
compartmentjand liquid
detergent into a dispenser
ball (remember to remove
the dispensing ball before
drying!).
–Never put stain removers
and liquid detergent together
in the dispenser drawer.
Grey, greasy
particles cling to
washed laundry.Insufficient detergent has
been used to break
down the particles of
grease in heavily soiled
laundry.– Use more detergent.
– Before washing the next load
run aCottons 95°C
programme with powder
detergent but without a load.
White residues
which look like
powder detergent
are seen on dark
textiles after
washing.The detergent contained
compounds (zeolites) to
aid water softening which
are not soluble in water.
They have ended up on
the laundry.– Try and brush off the
residues with a soft brush
once the laundry is dry.
–
Wash dark textiles using a
detergent which contains no
zeolites. Liquid detergents
usually contain no zeolites.
A stale smell is in
the drum and on
laundry.Low temperature
washing.Before washing the next load
run a Cottons 95°C programme
with powder detergent but
without a load.
Clothes are coming
out creased.Programme was
overloaded.Reduce quantity of clothes in
the drum.
The wrong programme
was used.–
Check care labels and the
programme chart.
–
Use easy iron conditioners.
Problem solving guide
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							An unsatisfactory drying result
Problem Possible cause Remedy
The laundry is still
damp after a drying
cycle.The load was too small
for the electronics to
assess the residual
moisture correctly.In future dry small loads in a
timed drying programme.
The laundry has formed
a ring in the drum during
the spin because it was
distributed unevenly.–Turn the programme selector
toStop.
–Open the door and loosen
the laundry.
–Start the drying programme
again using a lower spin
speed. The laundry has formed
a ring in the drum during
the thermospin because
it was too damp or the
spin speed was set too
high.
Warm laundry feels
damp.Extend the cool down time, as
described in Settings menuJ,
Set extended cool-down.
The laundry is too
damp or too dry
after a drying cycle.The required residual
moisture level is between
two drying levels.Either extend or shorten the
drying times, as described in
Settings menuJ, Alter time.
There is still water
in the drum after
drying.There is a blockage in
the water outlet.Clean the drain filter and the
drain pump as described in
Problem solving guide –
Opening the drum door in the
event of a blocked drain outlet
and/or power failure.
Problem solving guide
55
 
						

							The drum door cannot be opened by pressing theDoorbutton
Problem Remedy
The machine is not
connected to the
electricity supply and / or
is not switched on.Insert the plug in the socket and switch on and / or
switch the machine on with theI-On/0-Offbutton.
The electronic programme
locking has been
activated.Deactivate programme locking as described in
Electronic programme locking.
The electronic system lock
has been activated.Deactivate the system lock as described in
Settings menuJ.
Power cut.Open the drum door as described in the next
section.
The door was not correctly
engaged.Press hard against the lock side of the drum door
and then press theDoorbutton.
There is still water in the
drum and the machine is
unable to drain.Clean the drain filter and drain pump as described
in the next section.
The door cannot be
opened during or after a
drying programme.For safety reasons the drum door cannot be
opened if the temperature higher than 70°C.
–
Wait until the temperature is below 70°C.
–
If the Door release setting has been
deactivated, the door can only be opened if the
temperature is below 55°C. Activate the Door
release setting, as described in Settings
menuJ.
–
Use the Set extended cool-down setting, as
described in Settings menuJ.
For safety reasons the drum door cannot be opened if the suds temperature is
higher than 55°C.
Problem solving guide
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							Opening the drum door in the
event of a blocked drain outlet
and/or power failure
^Switch the machine off.
There is a lever behind the detergent
drawer fascia panel.
^Remove the lever.
^
Use it to open the access flap.Blocked drain outlet
If the drain outlet is blocked, up to 25
litres of water will be retained in the
machine.
,Caution: if laundry has been
washed at a high temperature, water
draining out of the machine will still
be hot. Danger of scalding!
Procedure for draining the machine
^Place a suitable container under the
access flap.
When draining water from the
machine, donotunscrew the drain
filter completely or take it right out.
^
Unscrew the drain filter lid until water
runs out.
To interrupt the flow of water:
^
Tighten the drain filter back up again.
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							Once the flow of water ceases:
^Remove the drain filter completely.
^Clean it thoroughly.
^
Remove any foreign objects (e.g.
buttons, coins, etc.) and fluff from the
filter housing. Turn the impeller by
hand to check that it rotates freely.
^
Put the drain filter back in place and
secure.
,Make sure the drain filter is
securely tightened. Otherwise there
is a risk of water leakage during use.Opening the drum door
,Always make sure that the drum
is stationary before reaching into the
machine to remove laundry.
Reaching into a moving drum is
extremely dangerous.
^Pull the emergency release
downwards (see illustration). The
drum door will open.
Problem solving guide
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							Changing the lamp for the
drum lighting
The machine will still operate with no
lamp in place or if the lighting is
faulty.
^Remove the yellow lever from behind
the detergent drawer facia panel.
^Switch the machine on and open the
drum door.
^Now disconnect the machine from
the electricity supply, see Warning
and Safety instructions.
^
Insert the lever in the slot provided in
the drum lighting unit (see illustration)
and turn anti-clockwise (a quarter
turn) until you feel a resistance.
^
Carefully pull out the loosened unit,
using the lever to help you.^Press the two prongs to separate the
plastic holder1from the protective
cover2.
^Remove the faulty lamp from the
plastic holder.
The new lamp must be of the same
type (G4) with a maximum power
output of 5 watts/12 volts.
The lamps are available from an
electrical retailer, your Miele Dealer or
from the Miele Spare Parts Department.
^Insert the new lamp in the plastic
holder.
^
Carefully fit the plastic holder and the
protective cover together.
^
Insert the lighting unit into the socket
and turn it clockwise to secure it.
It is absolutely essential for the
correct functioning of the machine
that the lighting unit is fitted correctly
in position.
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							In the event of any faults which you
cannot remedy yourself, please contact:
–your Miele dealer, or
–the Miele Service Department
(see back cover for contact details).
When contacting the Service
Department, please quote the model
and serial number of your appliance,
both of which are shown on the data
plate visible above the door glass when
the door is open.
N.B. A call-out charge will be applied
for unnecessary service visits where
the problem could have been
rectified by the customer as
described in this installation manual.Future updates (PC)
The indicator or check light marked PC
is the interface used by Miele service
technicians during servicing work for
testing purposes and for updating the
machines programme data.
Appliance guarantee
Please see the guarantee card supplied
with your machine.
Optional accessories
Optional accessories for this machine
are available from your Miele Dealer or
from the Miele Spare Parts Department.
Please note that telephone calls may
be monitored and recorded for
training purposes.
After sales service
60