Miele W1712 User Manual

Cleaning the siphon tube and
conditioner channel
1. Remove the siphon from
compartment

Cleaning the water inlet filters
The washing machine has two filters to
protect the inlet valves.
These filters should be checked every
six months or so, or more often if there
are frequent interruptions to the water
supply.
To clean the filter in the union in the
open end of the inlet hose:
^First turn off the tap.
^Unscrew the threaded union
connecting the free end of the inlet
hose to the tap.
^
Remove the rubber seal1from the
recess.
^
Using pointed pliers, take hold of the
plastic filter bar2,...

What to do if...
With the help of the following notes, minor faults in the performance of the
machine, some of which may result from incorrect operation, can be put right
without contacting the Service Department. You should, however, note the
following:
,Repair work to electrical appliances should only be carried out by a
suitably qualified person in accordance with current local and national safety
regulations. Repairs and other work by unqualified persons could be
dangerous. The manufacturer cannot be...

Fault messages in the display
Problem Possible cause RemedyA
;lights up in the
display and
Drain fault
flashes.–The water outlet is
blocked or
restricted.
–The drain hose has
been fixed too high.–Clean the drain filter and
the drain pump.
–The maximum delivery
head is 1 m.
;lights up in the
display and
Water inlet
fault
flashes.The water inlet is
blocked or restricted.Check whether
–the tap is opened properly.
–the inlet hose is kinked.
– the water pressure is too
low.
;lights up in the
display and...

General problems
Problem Possible cause Remedy
The machine shakes
during the spin cycle.The machine feet are
not level.Level the machine (see
Installation).
The laundry has not
been spun properly
and is still wet.The machine detected
an imbalance during the
final spin and reduced
the spin speed
automatically.Include both large and small
items in the load as this will
give better distribution.
The laundry has not
spun satisfactorily.The spin speed
selected was too low.Select a higher spin speed
next...

An unsatisfactory wash result
Problem Possible cause Remedy
Liquid detergent
does not give the
required result.Liquid detergents
usually contain no
bleaching agents.
They do not remove
fruit, coffee and tea
stains.–Use a general purpose
detergent containing a
bleaching agent.
–Pour stain removers into
compartmentjof the
dispenser drawer and liquid
detergent into a dispenser ball.
–Never put stain removers and
liquid detergent together in the
dispenser drawer.
Grey, greasy
particles cling to
washed...

The drum door does not open when you press the Door button
Possible cause Remedy
The machine is not
connected to the
electricity supply and/or is
not switched on.Insert the plug in the socket and switch on and/or
switch the machine on with theI-On/0-Offbutton.
The safety lock has been
activated.Deactivate the safety lock as described in
Changing the programme sequence - Safety
lock.
Access via a code has
been activated.Deactivate the code as described in
Programmable functions - Code.
Power cut.Open the...

Opening the drum door in the
event of a blocked drain outlet
and/or power failure
^Switch the washing machine off.
There is a filter flap opener behind the
detergent drawer facia panel.
^Remove the opener.
^
Use it to open the access flap.Blocked drain outlet
If the drain outlet is clogged, more
water will be retained in the machine
(up to 25 litres).
,Caution: If laundry has been
washed at a high temperature, water
draining out of the machine will still
be hot. Danger of scalding!
Procedure for draining...

Once the flow of water ceases:
^Remove the drain filter completely.
^Clean the drain filter thoroughly.
^
Remove any foreign objects (e.g.
buttons, coins, etc.) and fluff. Turn
the impeller by hand to check that it
rotates freely. Any foreign object
causing an obstruction should be
removed.
^
Put the drain filter back in place and
secure.
,Make sure the drain filter is
securely tightened. Otherwise there
is a risk of water leakage during use.
Opening the drum door
,Always make sure that the drum
is...

Repairs
In the event of any faults which you
cannot remedy yourself, please
contact:
–your Miele Chartered Agent, or
–the Miele Service Department
(see back cover for contact details).
When contacting your Chartered Agent
or the Service Department, please
quote the model and serial number of
your machine, both of which are shown
on the data plate visible above the
porthole glass when the door is open.Future updates (PC)
The indicator light marked PC is the
interface used by Miele service
technicians...