Miele W 5873 User Manual

Cleaning the filter in the water
inlet
The washing machine has a filter to
protect the water inlet valve.
The accessible filter in the union in the
open end of the inlet hose should be
checked every six months, or more
often if there are frequent interruptions
to the external water supply.First turn off the tap.
Unscrew the threaded union
connecting the free end of the inlet
hose to the tap.
Remove the rubber seal1from the
recess.
Using pointed pliers, take hold of the
plastic filter bar2and remove....

Problem solving guide
With the aid of the following guide, minor problems can be easily corrected
without contacting Miele. This will save time and money as a call-out charge will
apply to customer service visits where the problem could have been rectified as
described in these operating instructions.
Please note:
Repair work to electrical appliances must only be carried out by a suitably
qualified and competent person in strict accordance with current local and
national safety regulations. Repairs and...

The following fault message appears in the display and the
programme has been cancelled.
Fault message Possible cause Remedy\015

Drain
fault–The water outlet is
blocked or restricted.
–The drain hose has
been fixed too high.–Clean the fluff filter and
drain pump.
–The maximum drain height
is1m.

Water inlet
faultThe water inlet is blocked
or restricted.Check whether
–the tap has been opened
properly.
–the inlet hose is kinked.
– the water pressure is too
low.

Waterproof
faultThe water protection...

The following message appears in the display
Fault message Possible cause Remedy
Heating faultThe washing machine
was unable to heat up.Start the programme again.
If the fault message appears
again, contact Miele.
Check hot inletThe water inlet of the
second hose (with red
label) is blocked.
The washing machine
washed in the cold water
mode.Check whether
–the tap has been opened
properly.
–the inlet hose is kinked.
–the water pressure is too low.
Chk detergentExcessive foam has built
up during...

General problems
Problem Possible cause Remedy
The machine shakes
during the spin cycle.The machine feet are
not level.Level the machine (see
Installation).
The laundry has not
been spun properly and
is still wet.The machine detected
an imbalance during the
final spin and reduced
the spin speed
automatically.Include both large and
small items in the load as
this will give better
distribution.
The pump makes
strange noises.This is not a fault. These noises occur at the
beginning and at the end of a pump...

An unsatisfactory wash result
Problem Possible cause Remedy
Liquid detergent
does not give the
required result.Liquid detergents do not
contain bleaching
agents. They do not
always remove fruit,
coffee and tea stains.–Use a general purpose
detergent containing a
bleaching agent.
–Add stain remover to the
compartment.
–Never put stain removers
and liquid detergent together
in the dispenser drawer.
Grey, greasy
particles cling to
washed laundry.Insufficient amounts of
detergent were used.
The laundry was...

The drum door does not open when you press the Door button
Possible cause Remedy
The machine is not
connected to the
electricity supply and/or is
not switched on.Insert the plug in the socket and switch on and/or
switch the machine on with thebutton.
The safety lock has been
activated.Deactivate the safety lock as described in
Changing the programme sequence - Safety
lock.
Access via a code has
been activated.Deactivate the code as described in Settings -
Code.
Power outageOpen the drum door as...

Opening the drum door in the
event of a blocked drain outlet
and/or power failure
Switch the washing machine off.
There is a filter flap opener behind the
detergent drawer fascia panel.
Remove the opener.

Use it to open the access flap.Blocked drain outlet
If the drain outlet is clogged, more
water will be retained in the machine
(up to 25 litres).
Caution: If laundry has been
washed at a high temperature, water
draining out of the machine will still
be hot. Danger of scalding!
Procedure for...

Once the flow of water ceases:
Remove the drain filter completely.
Clean the drain filter thoroughly.

Remove any foreign objects (e.g.
buttons, coins, etc.) and fluff. Turn
the impeller by hand to check that it
rotates freely. Any foreign object
causing an obstruction should be
removed.

Put the drain filter back in place and
secure.
Make sure the drain filter is
securely tightened. Otherwise there
is a risk of water leakage during use.
To activate the ball valve and prevent a
loss of washing...

In the event of any faults which you
cannot remedy yourself, please
contact:
–Miele (see back cover for contact
details).
When contacting Miele, please quote
the model and serial number of your
appliance, both of which are shown on
the data plate visible at the top inside
the door above the porthole glass when
the door is open.Future updates (PC)
The indicator light marked PC allows a
service technician to update your
machine in future years.
If, for example, new programmes are
developed or new fabrics...