Miele Pw 5065 Operating Manual

							The display shows a fault message
Display message Possible cause Solution*
q
Drainage fault–The drain is blocked.
–The drain hose is too
high.–Clean the drain filter and
the drain pump.
–The maximum drain
pump height is 3 ft (1 m).
p
Water intake
faultThe water intake/inlet is
blocked.Possible fault
–the water valve is
closed.
–the inlet hose is kinked.
–the filters are blocked.
äDrainage lighting
faultThe drum light is not
locked in position.Check that the drum light is
correctly fitted.
,Technical
faultThere is a fault. Start the program again.
If the fault message
appears again call Miele’s
Technical Service
Department.
* To cancel an error message, press OK.
Frequently asked questions
31
 
						

							General problems with the washer
Issue Possible cause Solution
The washer shakes during
the spin cycle.–The four feet are
not resting evenly
on the floor.
–The floor is not
properly reinforced.–Level the machine (see
Installation Instructions).
–It is recommended that
the machine is installed
on a concrete base.
There are unusual sounds
coming from the drain
pump.There is no fault. Lapping sounds at the beginning
and end of the pump process are normal.
Large amounts of
detergent residue remain
in the dispenser drawer.–The water pressure
is too low.
–Water softening
detergent additives
tend to clump.–Check and clean the
filters in the water inlet
hoses.
–Clean the detergent
drawer. In the future add
the detergent first and
then the water softener
to the compartment.
The fabric softener is not
completely dispensed or
too much water remains
in the§compartment.The siphon tube is
either incorrectly
positioned or
clogged.Clean the siphon tube, see
Cleaning and care -
Cleaning the detergent
drawer.
The display shows a
foreign language.A different language
was selected under
SettingsJ.Select the desired
language. The flag symbol
leads you to the setting.
Frequently asked questions
32
 
						

							Poor wash results
Issue Possible cause Solution
The laundry does not
get clean with liquid
detergent.Liquid detergents do
not contain bleaching
agents. Fruit, coffee
and tea stains may not
be removed.–Use powder bleach.
(Be sure this is suitable
according the fabric care
labels of the laundry.)
–Fill compartmentjwith
powder bleach and use a
dispenser ball for the
liquid detergent.
–Never put liquid
detergent and bleach
together in the same
wash compartment.
Laundry has a gray
sticky residue.–Not enough
detergent was used
to dissolve greasy
deposits in heavily
soiled laundry.
–The laundry was
soiled with grease
(oils, lotions).–Add more detergent to
laundry with grease
stains or use a liquid
detergent.
–Run a 140°F program
with liquid detergent to
clean the washer before
using it for laundry again.
There is white detergent
residue on dark laundry.The powder detergent
was not completely
dissolved because of
hard water. These
residues are difficult to
remove.–
After drying, remove
white residues with a
clothes brush.
–
In the future, use liquid
detergent.
Items with greasy
soiling are not clean
after a wash program.–
Add a Pre-wash to the program. Use liquid
detergent for the pre-wash.
–
Use a powder detergent for the main wash.
Use detergent which is specially formulated for
heavily soiled work clothes. Contact the detergent
manufacturer for more information.
Frequently asked questions
33
 
						

							The door will not open when the "Door" button is pressed
Issue Solution
The washer has no power.Insert the plug into the outlet and check that the
circuit breaker has not tripped.
Power failureTo open the drum door, see Frequently asked
questions - Opening the drum door during a power
failure....
The door was not
properly closed.Push the drum door on the locked side. Then press
the Door button.
There is still water in the
drum and the washer
cannot drain it away.Clean the drain filter and the drain pump as
described in Frequently asked questions -
Opening the drum door during a power failure....
As a safeguard against scalding, the drum door cannot be opened if the wash
water temperature is over 130°F (55°C).
Frequently asked questions
34
 
						

							Opening the door during a
power failure or when the drain
is blocked
,Disconnect the machine from the
power supply.
^Open the detergent dispenser
drawer.
^Remove the tool.
^
Open the lint trap door.Machines with a drain pump
If the main drain hose is clogged, water
will be retained in the machine(max.
6.5 gal [30 l]).
,Caution: If laundry has been
washed at a high temperature, the
water draining out of the machine
will still be hot! Stop and allow it to
cool before proceeding.
^Place a 2 quart capacity container
under the drain tube.
^
Turn the lint trap lid counterclockwise.
Do not remove it.About 2 quarts of
water will drain out of the hose.
If additional water remains in the
machine, tighten the lint trap lid and
empty the container. Repeat as
necessary.
Frequently asked questions
35
 
						

							Once the flow of water stops:
^Remove the lint trap lid.
^
Remove any foreign objects or lint
from the filter.
^
Check that the impeller (in the back
of the chamber) rotates freely by
spinning it with your hand.
^
Return the lint trap lid and tighten into
place.
If the drain filter is not tightened
securely water will leak out when the
machine is used.Open the drum door
,Always make sure the drum is
stationary before reaching into the
drum to remove laundry. A moving
drum is extremely dangerous.
^Insert a screwdriver into the notch,
beside the lint trap, pull it down. The
door will now open.
Frequently asked questions
36
 
						

							Machines with a drain valve
^Press the lever for the emergency
drain down and hold until you hear
no more water running out.Open the drum door
,Always make sure the drum is
stationary before reaching into the
drum to remove laundry. A moving
drum is extremely dangerous.
^Insert a screwdriver into the notch,
beside the lever, pull it down. The
door will now open.
Frequently asked questions
37
 
						

							Changing the light bulb
The machine will not operate if the light
bulb is burnt out.
^Disconnect the power supply to the
work area by unplugging the unit,
tripping the circuit breaker or
removing the fuse.
^Open the detergent dispenser
drawer. Remove the tool from the rear
side of the panel.
^Open the drum door.
^
Insert the tool into the slit of the light
bulb, turn counterclockwise until
resistance is felt.
^
Pull out the drum lighting.^Press together the hooks of the
plastic fitting,2, to separate it from
the bulb,1.
^Replace the bad light bulb with a
new one.
A replacement bulb can be obtained by
contacting Miele.
The light bulb must not exceed the
maximum wattage listed on the data
plate.
^Insert the light bulb into the plastic
fitting.
^
Insert the drum lighting in the socket
and turn clockwise.
To use the washer it is absolutely
necessary to have the light bulb
properly installed.
Frequently asked questions
38
 
						

							Repairs
In the event of a fault which you cannot
fix yourself, please contact the Miele
Technical Service Department.
U1-800-999-1360
[email protected]
V1 800 565-6435
[email protected]
When contacting the Technical Service
Department, please quote the model
and serial number of your appliance.
Both can be found on the data plate
visible above the front glass on the
inside of the door.PC Update
The indicator marked PC allows a
technician to make use of new
technology if new programs are
developed or new fabrics are
introduced.
Optional accessories
Optional accessories are available at
your Miele dealer or Miele.
After sales service
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