Miele G 5980 Operating Instructions

							Water inlet/drain fault
Problem Possible cause Remedy
The In-operation
indicator is flashing
quickly.
The buzzer is sounding.
One of the following
messages appears in
the display:
Water inlet faultThe stopcock is closed. Open the stopcock fully.
Water inlet fault 12/F13Before rectifying the
problem:
– Switch the dishwasher off
using the On/Off button
.
Water intake is
restricted.– Open the stopcock fully.
– Check the water inlet filter
and clean it if necessary
(see "Maintenance").
– The water pressure at the
intake is lower than
30 kPa (0.3 bar).
Seek professional advice.
Problem solving guide
61
 
						

							Problem Possible cause Remedy
The In-operation
indicator is flashing
quickly.
In the display for the
Without heater
programme the
following fault
message appears:
Water intake temp. too
low
The intake water has
not reached the
required temperature of
45°C (see "Connection
to the water supply").–Start the programme again.
–If the fault message
appears again, select a
different programme.
The In-operation
indicator is flashing
quickly.
The buzzer is
sounding.
The following
message appears in
the display:
Drain fault F11
Before rectifying the problem:
–Switch the dishwasher off
using the On/Off button.
The water outlet is
restricted, water
remains in the wash
cabinet at the end of a
programme.– Clean the filter
combination. See "Cleaning
and care".
– Clean the drain pump. See
"Maintenance".
– Clean the non-return valve.
See "Maintenance".
– Remove any kink in the
drain hose.
Problem solving guide
62
 
						

							General problems
Problem Possible cause Remedy
The display is dark.The dishwasher has
switched off
automatically to save
energy.Switch the dishwasher on
again with the On/Off button
.
The interior lighting
does not come on
when the door is
opened.The lighting has been
switched off
permanently.Switch the lighting back on
again (see "Additional
functions, BrilliantLight").
The following fault
message appears in
the display:
Close the salt reservoir
The buzzer sounds
during the programme
and the In-operation
indicator light flashes.The salt reservoir lid has
not been closed
properly.–Close the salt reservoir lid
properly.
If the salt reservoir lid has
opened during a programme,
you must:
– Switch the dishwasher off
and then back on again
with the On/Off button.
– Start the programme again.
The In-operation
indicator is flashing
quickly.
The buzzer is
sounding.
The following
message appears in
the display:
Middle spray arm
blocked
or
Bottom spray arm
blocked
Items are blocking the
path of the middle or
the bottom spray arm.Open the dishwasher door
and rearrange the items
which are obstructing the
spray arm.
The middle or bottom
spray arm jets are
blocked.–
Switch the dishwasher off
using the On/Off button.
Then:
–
Clean the spray arm. See
"Cleaning and care".
Problem solving guide
63
 
						

							Problem Possible cause Remedy
Detergent residue is
left in the dispenser at
the end of a
programme.The dispenser was still
damp when detergent was
added.Make sure the dispenser is
dry before adding
detergent.
The detergent
dispenser lid cannot
be closed properly.Clogged detergent residue
is blocking the catch.Clean the detergent from
the catch.
At the end of a
programme there is a
film of moisture on
the inside of the door
and the interior walls.This is caused by the
drying system and does
not indicate a fault.The moisture will dissipate
after a while.
Water remains in the
wash cabinet at the
end of a programme.Before rectifying the
problem:
– Switch the dishwasher
off using the On/Off
button.
The filter combination in
the wash cabinet is
clogged.Clean the filter
combination. See
"Cleaning and care".
The drain pump or
non-return valve may be
blocked.Clean the drain pump or
the non-return valve. See
"Maintenance".
The drain hose is kinked. Remove any kink from the
drain hose.
Problem solving guide
64
 
						

							Noises
Problem Possible cause Remedy
Knocking noise in the
wash cabinet.A spray arm is knocking
against an item in a
basket.Interrupt the programme,
and rearrange the items
which are obstructing the
spray arm.
Rattling noise in the
wash cabinet.Items of crockery are
insecure in the wash
cabinet.Interrupt the programme,
and rearrange the items of
crockery.
A foreign object (e.g. a
cherry stone) has
becomed lodged in the
drain pump.Remove the foreign object
from the drain pump (see
"Maintenance: Cleaning
the drain pump and
non-return valve").
Knocking noise in the
water pipes.This may be caused by
the on-site installation or
the cross-section of the
piping.This has no influence on
dishwasher function. If in
doubt, contact a suitably
qualified plumber.
Problem solving guide
65
 
						

							Unsatisfactory washing result
Problem Possible cause Remedy
The dishes are not
clean.The dishes were not loaded
correctly.See notes in "Loading the
dishwasher".
The programme was not
powerful enough.Select a more intensive
programme. See
Programme chart.
There is some stubborn
soiling although most of the
crockery is only lightly soiled
(e.g. with tea stains).Use the Sensor wash
function (see "Settings
menu, Sensor wash").
Not enough detergent was
dispensed.Use more detergent, or
change your detergent.
Items are blocking the path
of the spray arms.Rearrange the items so that
the spray arms can rotate
freely.
The filter combination in the
base of the wash cabinet is
not clean or is not correctly
fitted.
This may cause the spray
arm jets to get blocked.Clean and/or fit the filter
combination correctly. Clean
the spray arm jets. See
"Cleaning and care".
The non-return valve is open
and blocked. Dirty water has
flowed back into the wash
cabinet.Clean the drain pump and
the non-return valve. See
"Maintenance - Cleaning the
drain pump and non-return
valve".
Smearing appears
on glassware and
cutlery, there is a
bluish sheen on
the surface of
glassware; film
can be wiped off.The rinse aid dosage is set
too high.Reduce the dosage (see
"Settings menu, Rinse aid").
Problem solving guide
66
 
						

							Problem Possible cause Remedy
Dishes, cutlery and
glasses are not dry
or are flecked.The amount of rinse aid may
be insufficient, or the rinse
aid reservoir empty.Replenish the reservoir,
increase the dosage or
change the brand of rinse
aid (see "Before using for the
first time: Rinse aid").
Crockery was taken out of
the cabinet too soon.Leave it in for longer. See
"Operation".
Combination products have
been used which have
impaired drying
performance.Change your detergent, or
replenish the rinse aid (see
"Before using for the first
time - Rinse aid").
White residue is
visible on cutlery
and crockery,
clouding occurs
on glassware; film
can be wiped off.Not enough rinse aid was
used.Increase the dosage (see
"Settings menu, Rinse aid").
There is no salt in the salt
reservoir.Fill the salt reservoir (see
"Before using for the first
time - Filling the salt
reservoir").
An unsuitable combination
detergent has been used.Change your detergent. Use
a standard liquid, tablet or
powder detergent, and fill
the salt and rinse aid
reservoirs in the dishwasher.
The water softener is
programmed to a setting
which is too low.Select a higher water
softener setting (see "Water
softener").
Problem solving guide
67
 
						

							Problem Possible cause Remedy
Glassware has a
brown or blue tinge,
and film cannot be
wiped off.This may be caused by the
detergent.Change your detergent.
Glassware is dull
and discoloured;
film cannot be wiped
off.The glasses are not
dishwasher-proof. The
surfaces are affected.There is no remedy.
Purchase glassware which
is dishwasher-proof.
Tea or lipstick stains
have not been
completely removed.The wash temperature of
the selected programme
was too low.Select a programme with a
higher wash temperature.
The bleaching effect of the
detergent used is too low.Change your detergent.
Plastic items are
discoloured.Natural dyes e.g. from
carrots, tomatoes or
ketchup may be the cause.
The amount of detergent
used or its bleaching effect
was not sufficient to deal
with natural dyes.Use more detergent (see
"Operation - Detergent").
Discolouration is irreversi-
ble.
There are rust stains
on cutlery.The affected items are not
corrosion resistant.There is no remedy.
Purchase cutlery which is
dishwasher-proof.
A programme was not run
after dishwasher salt was
added. Traces of salt have
got into the wash cycle.Always run the Quick wash
programme, without any
crockery in the dishwasher
and without selecting the
Turbo function, after adding
dishwasher salt.
Problem solving guide
68
 
						

							Cleaning the water inlet filter
A filter is incorporated in the screw
connection of the valve on the water
inlet hose. The filter must be cleaned
when dirty, otherwise insufficient water
flows into the wash cabinet.
The plastic housing of the water
connection contains an electrical
component. It must not be dipped in
water.
Recommendation
If the mains water contains a large
amount of insoluble substances, we
recommend fitting a large-area filter in
the connection between the stopcock
and the water inlet hose threaded
union. This filter is available from the
Miele Spares Parts dept.
Cleaning the filter:
Disconnect the dishwasher from the
mains supply. Switch off at the mains
socket and withdraw the plug.

Close the stopcock.

Unscrew the inlet hose.Carefully remove the seal.
Withdraw the filter using pointed
pliers and rinse clean under running
water.
Replace the filter and seal, making
sure they are sitting correctly.
Reconnect the inlet hose to the
stopcock, making sure it goes on
correctly and is not cross-threaded.

Turn on the stopcock gradually to
test for leaks. If there is a leak, the
inlet hose might not be on securely,
or it may have been screwed on at an
angle. Unscrew and reconnect the
water inlet valve correctly.
Maintenance
69
 
						

							Cleaning the drain pump and
non-return valve
If the water has not been pumped away
at the end of a programme the drain
pump or the non-return valve might be
blocked. They are, however, easy to
clean.
Disconnect the dishwasher from the
mains supply. Switch off at the mains
socket and withdraw the plug.
Take the filter combination out of the
wash cabinet (see "Cleaning and
care - Checking the filters in the wash
cabinet").
Scoop the water out of the cabinet
using a suitable container or utensil.

Press the catch for the non-return
valve inwards.

Lift out the non-return valve, and
rinse well under running water.

Remove all foreign objects from the
non-return valve.The drain pump is situated under the
non-return valve (see arrow).
Remove all foreign objects from the
drain pump (watch out for glass or
bone splinters which are particularly
difficult to detect and could cause
injury). Turn the drain pump impeller
by hand to check that there are no
more obstructions. You will feel a little
resistance when you turn the
impeller.

Carefully replace the non-return valve
and secure it with the catch.
Ensure that the catch engages
correctly.
Be very careful not to damage
sensitive components when
cleaning the drain pump and the
non-return valve.
Maintenance
70