Miele G 2872 Operating Instructions

							Mieles RemoteVision Wi-Fi technology
creates a virtual link between your
appliance and our monitoring center. If
a fault occurs, Mieles client service
center will be notified and contact you,
or another trusted individual identified
on your call roster, in order to gain
access to your appliance to fix the
problem.
For information on set-up and
installation of the RemoteVision module,
see the separate RemoteVision
installation manual.Be sure your wireless system meets the
following requirements
–A wireless router that supports an
IEEE 802.11b protocol
–Windows XP
®or newer operating
system, Mac®OS X 10.3 or higher
–Cable or DSL modem
–Microsoft
®Internet Explorer 6 or
higher, Safari 2.0 or higher, Firefox
1.5 or higher
* Please note that each wireless router
manufacturer supplies their own
device drivers and setup programs.
Due to the differences in
manufacturers, exact router setup
instructions are not included in this
manual. Wording and instructions
may vary.
RemoteVision
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							With the aid of the following guide, minor problems can be fixed without a service call.
Repairs should only be carried out by a qualified and trained person in
accordance with local and national safety regulations. Unauthorized repairs
could cause personal injury or machine damage.
Technical faults
Issue Possible fault Solution
The program does not
start.The door is not properly
closed.Close the door firmly.
The machine is not
plugged in.Insert the plug.
The fuse has tripped. Reset the circuit breaker.
See data plate for
minimum amperage.
The dishwasher is not
turned on.Pressand select a
program.
No program is selected. Select the desired
program.
The dishwasher stops
during a program.The fuse has tripped. Reset the circuit breaker.
See data plate for
minimum amperage.
The optic indicator is
not visible when a
program has started.The reflector was not
properly installed.Install the reflector
properly, see the
Installation diagram.
Frequently asked questions
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							Issue Possible fault Solution
The optical interface
flashes fast, the buzzer
sounds or the display
shows the fault:
A technical problem
occurred. Turn the
machine off, close the
water faucet and call
Technical Service.There may be a
technical fault.–Turn the dishwasher off by
touching thecontrol.
After a few seconds:
–Turn the dishwasher on.
–Select the desired
program.
–Close the door.
If the problem persists,
contact Technical Service.
Fault Waterproof F70The waterproof system
has activated.– Turn off the water supply.
– Contact Miele Technical
Service.
Automatic door closing
faultThe door may be
blocked.– Remove the item, if
necessary restart the
program.
– If the message shows
again contact Miele
Technical Service.
Automatic door opening
faultPossible technical fault.–
Open the door by hand
and restart the program.
–
If the message shows
again contact Miele
Technical Service.
Frequently asked questions
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							Problems water intake/drain
Issue Possible fault Solution
The optical interface
flashes fast, the buzzer
sounds and the display
shows the fault:
No water intakeThe water supply is
closed.Open the water supply all
the way.
Fault water intake FXXBefore fixing the fault:
–Turn the dishwasher off
.
Fault F12/F13:
Fault in the water intake.–Open the water supply all
the way.
– Check and clean the
water intake filter, see
User Maintenance
Instructions.
– The water pressure at the
water connection is lower
than 4.35 psi. Consult a
plumber.
Frequently asked questions
54
 
						

							Issue Possible fault Solution
The optical interface
flashes fast.
The program Energy
Saver displays the
fault:
Water intake temp. too
low
The intake water does
not have a minimum
temperature of 115°F
(45°C). See Plumbing -
Connection to the water
supply.–Restart the program.
–If the fault is displayed
again, use a different
program.
The optical interface
flashes fast, the
buzzer sounds and the
display shows the
fault:
Drain fault F11
Before fixing the fault:
–Turn the dishwasher off.
Fault F11:
Fault in the water drain.
There might be water in
the wash cabinet.–Clean the triple filter.
–Clean the drain pump and
the non-return valve.
See User Maintenance
Instructions for more
information on the above.
– Remove any kinks in the
drain hose.
Frequently asked questions
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							General problems with the dishwasher
Issue Possible fault Solution
The display turns off.The dishwasher has
gone into Standby
mode to save energy.Touch any control.
The display turns on again.
The display shows the
following:
Middle spray arm
blocked
or
Lower spray arm blocked
The middle or lower
spray arm is blocked by
dishware.Open the dishwasher door
and rearrange items blocking
the spray arms.
The spray arm jets of
the middle or lower
spray arm are clogged.–Turn the dishwasher off.
Then:
–Clean the spray arms. See
User Maintenance
Instructions.
Frequently asked questions
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							Issue Possible fault Solution
Detergent is left in the
dispenser at the end
of a program.The dispenser was damp
when detergent was
added.Dry the dispenser before
adding detergent.
The detergent lid
cannot be closed
properly.Detergent residue is
blocking the catch.Remove the residue.
The door and the
interior walls are still
wet after a program
has finished.This is not a fault! It is the
normal operating mode of
the drying system.The moisture will evaporate
after a short time.
Water remains in the
wash cabinet at the
end of a program.Before fixing the fault:
–Turn the dishwasher off
.
The triple filter in the wash
cabinet is clogged.Clean the triple filter. See
User Maintenance
Instructions.
The drain pump or the
non-return valve may be
blocked.Clean the drain pump and
the non-return valve, see
the User Maintenance
Instructions.
The drain hose is kinked. Remove any kinks from the
drain hose.
Frequently asked questions
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							Sounds
Issue Possible fault Solution
There is a knocking
noise in the wash
cabinet.The spray arm is hitting an
item in the basket.Interrupt the program,
rearrange items blocking
the spray arms.
There is a rattling
noise in the wash
cabinet.Items are not secure in the
wash cabinet.Interrupt the program and
rearrange loose pieces.
There is a knocking
noise in the water
pipes.This may be caused by
the installation or the
diameter of the pipe.This has no effect on the
dishwasher. If in doubt
contact a plumber.
Frequently asked questions
58
 
						

							Poor cleaning results
Issue Possible fault Solution
The dishes are not
clean.The dishes were not loaded
correctly.See Loading the
dishwasher.
The program was not
powerful enough.Select a more intensive
program, see Program
Guide.
Stubborn but normal soiling
(e.g. coffee, tea).Use the function Adjust
Sensor Wash. See
Settings- Adjust Sensor
Wash.
Not enough detergent was
dispensed.Use more detergent, see
Adding detergent.
The spray arms are blocked. Turn the spray arm and
rearrange the dishes if
necessary.
The triple filter is clogged or
not correctly inserted. The
spray arm jets might be
clogged.Clean the filter and insert it
correctly, see User
Maintenance Instructions.
The drain pump or the
non-return valve is blocked.
Wash water will run back
into the wash cabinet.Clean the drain pump and
the non-return valve, see
maintenance instructions.
Glasses and
cutlery show
streaks. There is a
bluish sheen on the
surface of glasses
and a film which
can be wiped off.The rinse aid dosage is set
too high.Reduce the dosage, see
Before using for the first
time.
Frequently asked questions
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							Issue Possible fault Solution
Dishes are not dry,
glasses and cutlery
are spotted.The rinse aid setting may be
too low, or the rinse aid
reservoir is empty.Increase the dosage, refill
the reservoir or switch the
rinse aid product when
refilling, see Before using
for the first time.
Dishes were taken out too
soon.Leave dishes in longer, see
Use.
A Tab product was used.
These products have a low
drying effect.Set the Detergent setting for
a normal (powder or gel)
detergent and add rinse aid.
The Tab setting is turned
on, but a normal (powder or
gel) product was used.Set the Detergent setting to
the detergent used, see
Additional options - Tab.
White residue is
visible on cutlery
and dishes.
Clouding occurs on
glassware and film
can be wiped off.Not enough rinse aid was
used.Increase the dosage, see
Before using for the first
time.
The salt container is empty. Refill the salt container, see
Before using for the first
time.
The salt container lid was
not correctly screwed on.Reseat it making sure it
screws back on correctly.
Unsuitable Tab products
were used.Change detergent, use
normal (powder or gel)
detergent.
The water softener is
programmed on too low a
setting.See Before using for the
first time.
Frequently asked questions
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