Miele G 1872 Operating Instructions

							General problems
Problem Possible cause Remedy
The display is dark.The display has
switched off
automatically to save
energy (Standby mode).Press any button.
Stand-by comes to an end.
The buzzer sounds
during a programme.
The following fault
message appears in
the display:
Close the salt reservoir
The salt reservoir has
not been closed
properly.–Close the flap to the salt
reservoir properly.
If the salt reservoir flap has
come undone during a
programme, you must:
–Switch the dishwasher off
with the Off buttonoand
then back on again.
–Start the programme again.
The following fault
message appears in
the display:
Middle spray arm
blocked
or
Bottom spray arm
blocked
Items are blocking the
path of the middle or
the bottom spray arm.Open the dishwasher door
and rearrange the items
which are obstructing the
spray arm.
The middle or bottom
spray arm jets are
blocked.–Switch the dishwasher off
with the Off buttono.
Then:
–
Clean the spray arm. See
Cleaning and care.
Problem solving guide
51
 
						

							Problem Possible cause Remedy
Detergent residue is
left in the dispenser at
the end of a
programme.The dispenser was still
damp when detergent was
added.Make sure the dispenser is
dry before adding
detergent.
The detergent
dispenser lid cannot
be closed properly.Clogged detergent residue
is blocking the catch.Clean the detergent from
the catch.
At the end of a
programme there is a
film of moisture on
the inside of the door
and the interior walls.This is caused by the
drying system and does
not indicate a fault.The moisture will dissipate
after a short while.
Water remains in the
wash cabinet at the
end of a programme.Before rectifying the
problem you must:
–Switch the dishwasher
off with the Off buttono.
The filter combination in
the wash cabinet is
clogged.Clean the filter
combination. See Cleaning
and care.
The drain pump or
non-return valve may be
blocked.Clean the drain pump or
the non-return valve. See
Maintenance.
The drain hose is kinked. Remove any kink from the
drain hose.
Problem solving guide
52
 
						

							Noises
Problem Possible cause Remedy
Knocking noise in the
wash cabinet.A spray arm is knocking
against an item in a
basket.Interrupt the programme,
and rearrange the items
which are obstructing the
spray arm.
Rattling noise in the
wash cabinet.Items of crockery are
insecure in the wash
cabinet.Interrupt the programme,
and rearrange the items of
crockery.
Knocking noise in the
water pipes.This may be caused by
the on-site installation or
the cross-section of the
piping.This has no influence on
dishwasher function. If in
doubt, contact a suitably
qualified plumber.
Problem solving guide
53
 
						

							Unsatisfactory washing result
Problem Possible cause Remedy
The dishes are not
clean.The dishes were not loaded
correctly.See notes in Loading the
dishwasher
The programme was not
powerful enough.Select a more intensive
programme. See
Programme chart.
There is some stubborn
soiling although most of the
crockery is only lightly
soiled (e.g. with tea stains).Use the Adjust Sensor wash
setting (see Settings
menuJ, Adjust Sensor
wash).
Not enough detergent was
dispensed.Use more detergent, or
change your detergent.
Items are blocking the path
of the spray arms.Rearrange the items so that
the spray arms can rotate
freely.
The filter combination in the
base of the wash cabinet is
not clean or is not correctly
fitted.
This may cause the spray
arm jets to get blocked.Clean and/or fit the filter
combination correctly. Clean
the spray arm jets. See
Cleaning and care.
The non-return valve is open
and blocked. Dirty water
has flowed back into the
wash cabinet.Clean the drain pump and
the non-return valve. See
Cleaning the drain pump
and non-return valve.
Smearing appears
on glassware and
cutlery, there is a
bluish sheen on the
surface of
glassware; film can
be wiped off.The rinse aid dosage is set
too high.Reduce the dosage (see
Settings menuJ, Rinse
aid).
Problem solving guide
54
 
						

							Problem Possible cause Remedy
Dishes, cutlery and
glasses are not dry
or are flecked.The amount of rinse aid
may be insufficient, or the
rinse aid reservoir empty.Replenish the reservoir,
increase the dosage or
change the brand of rinse aid.
See Before using for the first
time.
Crockery was taken out of
the cabinet too soon.Leave it in for longer. See
Operation.
Combi tabs have been
used which have impaired
drying performance.Set the Detergent type to
Normal, and fill the rinse aid
reservoir with rinse aid. (See
Settings menuJ, Detergent
type.)
The dishwasher has been
set for 2 in 1 or Combi
tabs, even though this type
of detergent has not been
used.Set the Detergent type for the
product being used. (see
Settings menuJ, Detergent
type.)
White residue is
visible on cutlery
and crockery,
clouding occurs on
glassware; film can
be wiped off.Not enough rinse aid was
used.Reduce the dosage (see
Settings menuJ, Rinse aid).
There is no salt in the salt
reservoir.Fill the salt reservoir. See
Before using for the first time -
Filling the salt reservoir.
An unsuitable combination
detergent has been used.Change your detergent. Use a
standard liquid, tablet or
powder detergent, and fill the
salt and rinse aid reservoirs in
the dishwasher.
There is a fault with the
automatic water softening
system.Call the Service Department.
Problem solving guide
55
 
						

							Problem Possible cause Remedy
Glassware has a
brown or blue tinge,
and film cannot be
wiped off.This may be caused by the
detergent.Change your detergent.
Glassware is dull and
discoloured; film
cannot be wiped off.The glassware is not
dishwasher-proof. The
surfaces are affected.There is no remedy.
Purchase glassware which
is dishwasher-proof.
Tea or lipstick stains
have not been
completely removed.The wash temperature of
the selected programme
was too low.Select a programme with a
higher wash temperature.
The bleaching effect of the
detergent used is too low.Change your detergent.
Plastic items are
discoloured.Natural dyes e.g. from
carrots, tomatoes or
ketchup may be the cause.
The amount of detergent
used or its bleaching effect
was not sufficient to deal
with natural dyes.Use more detergent. See
Operation.
Discolouration is irreversi-
ble.
There are rust stains
on cutlery.The affected items are not
corrosion resistant.There is no remedy.
Purchase cutlery which is
dishwasher-proof.
A programme was not run
after dishwasher salt was
added. Traces of salt have
got into the wash cycle.Always run the Quick
wash programme, without
any crockery in the
dishwasher and without
selecting the Turbo
function, after adding
dishwasher salt.
Problem solving guide
56
 
						

							Cleaning the water inlet filter
A filter is incorporated in the screw
connection of the valve on the water
inlet hose. The filter must be cleaned
when dirty, otherwise insufficient water
flows into the wash cabinet.
,The plastic housing of the water
connection contains an electrical
component. It must not be dipped in
water.
Recommendation
If the mains water contains a large
number of insoluble substances, we
recommend fitting a large-area filter in
the connection between the stopcock
and the water inlet hose threaded
union. This filter is available from the
Miele Spares Parts dept.
Cleaning the filter:
^Disconnect the dishwasher from the
mains supply. Switch off at the mains
socket and withdraw the plug.
^
Close the stopcock.
^
Unscrew the inlet hose.^Carefully remove the seal.
^Withdraw the filter using pointed
pliers and rinse clean under running
water.
^Replace the filter and seal, making
sure they are sitting correctly.
^Reconnect the inlet hose to the
stopcock, making sure it goes on
correctly and is not cross-threaded.
^
Turn on the stopcock gradually to test
for leaks. If there is a leak, the inlet
hose might not be on securely, or it
may have been screwed on at an
angle. Unscrew and reconnect the
water inlet valve correctly.
Maintenance
57
 
						

							Cleaning the drain pump and
non-return valve
If the water has not been pumped away
at the end of a programme the drain
pump or the non-return valve might be
blocked. They are, however, easy to
clean. Watch out for glass or bone
splinters which could cause injury.
^Disconnect the dishwasher from the
mains supply. Switch off at the mains
socket and withdraw the plug.
^Take the filter combination out of the
wash cabinet (see Cleaning and
care, Cleaning the filters in the wash
cabinet).
^Scoop the water out of the cabinet
using a suitable container or utensil.
^
Press the catch for the non-return
valve inwardsa.
^
Lift out the non-return valveb, and
rinse well under running water.
^
Remove all foreign objects from the
non-return valve.The drain pump is situated under the
non-return valve (see arrow).
^Remove all foreign objects from the
drain pump (watch out for glass or
bone splinters which are particularly
difficult to detect and could cause
injury). Turn the drain pump impeller
by hand to check that there are no
more obstructions. You will feel a little
resistance when you turn the impeller.
^
Carefully replace the non-return
valve, and secure it with the catch.
,Ensure that the catch engages.
Maintenance
58
 
						

							Repairs
In the event of any faults that you
cannot remedy yourself, please
contact:
–Your Miele dealer, or
–the Miele Service Department (see
back cover for address).
^When contacting your Dealer or the
Service Department, please quote
the model type and number of your
appliance, both of which are shown
on the data plate on the right hand
side of the door.
Please note that telephone calls may
be monitored and recorded for
training purposes.Future updates (PC)
The programme update function (PC =
Programme Correction) is designed to
enable a service technician to update
your appliances electronics in keeping
with advances in technology.
The PC indicator light is used as the
interface for this programming.
Information regarding programme
updates will be made known by the
Miele Company as and when such
developments become available.
For testing institutes
The"Comparison tests"document
gives information regarding loads and
programmes used for comparison
testing.
The current edition of this document
can be ordered by e-mail from:
– testinfo|miele.de
^Please give your postal address, as
well as the model type and number of
your dishwasher (see data plate).
After sales service
59
 
						

							Programme When to use
Sensor wash Sensor controlled programme
fornormally soiledcrockery
Quick washo40 °C Quick wash programme forlightly soiledcrockery, e.g. party crockery;
for flushing out salt residues after replenishing the salt reservoir;
includes sensor controlled glass care system;
not suitable for tablet detergents.
In conjunction with the Turbo option, it can be used for rinsing crockery to
avoid smells, if a complete cycle is not yet needed. The heater elements do
not come on.
Sensor wash gentle
:Sensor controlled Glass care programme
forlightly soiled, heat-sensitiveglassware and crockery;
use 50% less detergent than required for a full load.
Energy saveo
1)Fornormally soiledcrockery where soiling has not dried on.
Energy saving programme using low temperatures and a longer wash
duration; includes sensor controlled glass care system.
Light soilingo50 °C With a shorter wash time forlightly to normally soiledcrockery
where soiling has not dried on; includes glass care system.
Normalo55 °C Fornormally soiledcrockery
withdried onsoiling; includes sensor controlled glass care system.
Intensive 65 °C Forheavily soiledcrockery withdried on soiling containing starch.
Pots & pans 75°C Forvery heavily soiledcrockery andnormally soiled pots, pans, dishes etc
withdried onsoiling; use 20% more detergent than recommended for a full
load.
Hygiene Programme with special parameters for hygienic removal ofbacteria from
baby bottles, chopping boards, utensils etc.
Pre-wash For rinsing crockery to avoid smells, if a complete cycle is not yet needed.
1) Standard programme for energy labelling.
2) See Operation, Time display.
Programme overview
60