Miele G 1272 Scvi Operating Instructions
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The dishwasher does not fill/drain. Problem Possible cause Remedy The In-operation indicator is flashing quickly. The buzzer is sounding. The Inlet/Drain indicator flashes when the door is open.The stopcock is closed.–Open the stopcock fully. The dishwasher stops during a programme. The In-operation indicator is flashing quickly. The buzzer sounds. The Inlet/Drain indicator flashes when the door is open. Fault code FXX shows in the Time left display.Before rectifying the problem you must: – Switch the dishwasher off with the Off button. Faults F12/F13: Water inlet restricted.– Open the stopcock fully. – Clean the water inlet filter. See Maintenance. – The water pressure at the intake is lower than 30 kPa (0.3 bar). Seek professional advice. Fault F11: Water outlet is restricted, water remains in the wash cabinet at the end of a programme.– Clean the filter combination. See Cleaning and care. – Clean the drain pump. See Maintenance. – Clean the non-return valve. See Maintenance. – Remove any kink in the drain hose. Problem solving guide 51
General problems Problem Possible cause Remedy The time display is dark.The time display has switched off automatically to save energy (Standby mode).Press any button (apart from the on/off button). the time display will light up. Detergent residue is left in the dispenser at the end of a programme.The dispenser was still damp when detergent was added.Make sure the dispenser is dry before adding detergent. The detergent dispenser lid cannot be closed properly.Clogged detergent residue is blocking the catch.Clean the detergent from the catch. At the end of a programme there is a film of moisture on the inside of the door and the interior walls.This is caused by the drying system and does not indicate a fault.The moisture will dissipate after a short while. Water remains in the wash cabinet at the end of a programme.Before rectifying the problem you must: – Switch the dishwasher off with the Off button. The filter combination in the wash cabinet is clogged.Clean the filter combination. See Cleaning and care. The drain pump or non-return valve may be blocked.Clean the drain pump or the non-return valve. See Maintenance. The drain hose is kinked. Remove any kink from the drain hose. Problem solving guide 52
Noises Problem Possible cause Remedy Knocking noise in the wash cabinet.A spray arm is knocking against an item in a basket.Interrupt the programme, and rearrange the items which are obstructing the spray arm. Rattling noise in the wash cabinet.Items of crockery are insecure in the wash cabinet.Interrupt the programme, and rearrange the items of crockery. Knocking noise in the water pipes.This may be caused by the on-site installation or the cross-section of the piping.This has no influence on dishwasher function. If in doubt, contact a suitably qualified plumber. Problem solving guide 53
Unsatisfactory washing result Problem Possible cause Remedy The dishes are not clean.The dishes were not loaded correctly.See notes in Loading the dishwasher The programme was not powerful enough.Select a more intensive programme. See Programme chart. There is some stubborn soiling although most of the crockery is only lightly soiled (e.g. with tea stains).Use the Adjust Sensor wash function (see Additional functions). Not enough detergent was dispensed.Use more detergent, or change your detergent. Items are blocking the path of the spray arms.Rearrange the items so that the spray arms can rotate freely. The filter combination in the base of the wash cabinet is not clean or is not correctly fitted. This may cause the spray arm jets to get blocked.Clean and/or fit the filter combination correctly. Clean the spray arm jets. See Cleaning and care. The non-return valve is open and blocked. Dirty water has flowed back into the wash cabinet.Clean the drain pump and the non-return valve. See Maintenance - Cleaning the drain pump and non-return valve. Smearing appears on glassware and cutlery, there is a bluish sheen on the surface of glassware; film can be wiped off.The rinse aid dosage is set too high.Reduce the dosage. See Before using for the first time - Rinse aid. Problem solving guide 54
Problem Possible cause Remedy Dishes, cutlery and glasses are not dry or are flecked.The amount of rinse aid may be insufficient, or the rinse aid reservoir empty.Replenish the reservoir, increase the dosage or change the brand of rinse aid. See Before using for the first time. Crockery was taken out of the cabinet too soon.Leave it in for longer. See Operation. Combination tabs have been used which have impaired drying performance.Set the Combi tab function to Normal, and fill the rinse aid reservoir with rinse aid. See Additional functions. The Combi tab function has been selected, but the wrong type of detergent was used.Set the Combi tab function to the detergent product being used (see Additional functions). White residue is visible on cutlery and crockery, clouding occurs on glassware; film can be wiped off.Not enough rinse aid was used.Increase the dosage. See Before using for the first time - Rinse aid. There is no salt in the salt reservoir.Fill the salt reservoir. See Before using for the first time - Filling the salt reservoir. The salt reservoir cap has not been screwed on correctly.Replace it, making sure that it screws back on correctly. An unsuitable combination detergent has been used.Change your detergent. Use a standard liquid, tablet or powder detergent. The water softener is programmed to a setting which is too low.Select a higher water softener setting. See Before using for the first time. Problem solving guide 55
Problem Possible cause Remedy Glassware has a brown or blue tinge, and film cannot be wiped off.This may be caused by the detergent.Change your detergent. Glassware is dull and discoloured; film cannot be wiped off.The glassware is not dishwasher-proof. The surfaces are affected.There is no remedy. Purchase glassware which is dishwasher-proof. Tea or lipstick stains have not been completely removed.The wash temperature of the selected programme was too low.Select a programme with a higher wash temperature. The bleaching effect of the detergent used is too low.Change your detergent. Plastic items are discoloured.Natural dyes e.g. from carrots, tomatoes or ketchup may be the cause. The amount of detergent used or its bleaching effect was not sufficient to deal with natural dyes.Use more detergent. See Operation. Discolouration is irreversi- ble. There are rust stains on cutlery.The affected items are not corrosion resistant.There is no remedy. Purchase cutlery which is dishwasher-proof. A programme was not run after dishwasher salt was added. Traces of salt have got into the wash cycle.Always run the Quick wash programme, without any crockery in the dishwasher and without selecting the Turbo function, after adding dishwasher salt. The salt reservoir cap has not been screwed on correctly.Replace it, making sure that it screws back on correctly. Problem solving guide 56
Cleaning the water inlet filter A filter is incorporated in the screw connection of the valve on the water inlet hose. The filter must be cleaned when dirty, otherwise insufficient water flows into the wash cabinet. ,The plastic housing of the water connection contains an electrical component. It must not be dipped in water. Recommendation If the mains water contains a large amount of insoluble substances, we recommend fitting a large-area filter in the connection between the stopcock and the water inlet hose threaded union. This filter is available from the Miele Spares Parts dept. Cleaning the filter: ^Disconnect the dishwasher from the mains supply. Switch off at the mains socket and withdraw the plug. ^ Close the stopcock. ^ Unscrew the inlet hose.^Carefully remove the seal. ^Withdraw the filter using pointed pliers and rinse clean under running water. ^Replace the filter and seal, making sure they are sitting correctly. ^Reconnect the inlet hose to the stopcock, making sure it goes on correctly and is not cross-threaded. ^ Turn on the stopcock gradually to test for leaks. If there is a leak, the inlet hose might not be on securely, or it may have been screwed on at an angle. Unscrew and reconnect the water inlet valve correctly. Maintenance 57
Cleaning the drain pump and non-return valve If the water has not been pumped away at the end of a programme the drain pump or the non-return valve might be blocked. They are, however, easy to clean. ^Disconnect the dishwasher from the mains supply. Switch off at the mains socket and withdraw the plug. ^Take the filter combination out of the wash cabinet (see Cleaning and care - Cleaning the filters in the wash cabinet). ^Scoop the water out of the cabinet using a suitable container or utensil. ^ Press the catch for the non-return valve inwardsa. ^ Lift out the non-return valveb, and rinse well under running water. ^ Remove all foreign objects from the non-return valve.The drain pump is situated under the non-return valve (see arrow). ^Remove all foreign objects from the drain pump (watch out for glass or bone splinters which are particularly difficult to detect and could cause injury). Turn the drain pump impeller by hand to check that there are no more obstructions. You will feel a little resistance when you turn the impeller. ^ Carefully replace the non-return valve and secure it with the catch. ,Ensure that the catch engages correctly. Maintenance 58
Repairs In the event of any faults that you cannot remedy yourself, please contact: –Your Miele dealer, or –the Miele Service Department (see back cover for address). Please note that telephone calls may be monitored and recorded to improve our service. ^When contacting your Dealer or the Service Department, please quote the model type and number of your appliance, both of which are shown on the data plate on the right hand side of the door. N.B. A call-out charge will be applied for service visits where the problem could have been rectified as described in these instructions.Future updates The programme update function is designed to enable a service technician to update your appliances electronics in keeping with advances in technology. Information regarding programme updates will be made known by the Miele Company as and when such developments become available. For testing institutes All information required regarding comparison testing and measuring noise levels is given in the Comparison testsleaflet. The latest version of this leaflet can be ordered on-line from: – testinfo|miele.de ^Please give your postal address, as well as the model type and number of your dishwasher (see data plate). After sales service 59
Crockery Food deposits Action required Mixed, everyday crockeryAll normal food depositsThis needs an adaptable programme... Shorter duration... Heat-sensitive glasses and plastic Fresh, easily removed food depositsThis needs a short programme... Mixed crockeryThis needs a gentle programme with glass care... Normal food deposits which have begun to dry onThis needs a standard programme...Shorter duration... Pots, pans, everyday porcelain and cutleryTo save water and energy... Burnt-on, stubborn, dried-on food deposits containing starch or protein 1) This needs a powerful programme... Shorter duration... All types of crockeryFood deposits with a strong smellThis needs rinsing before running a programme... 1)Food such as potatoes, pasta, rice or casseroles can leave starchy deposits. Deposits containing protein can be left by food such as fried meat, fish or eggs and bakes. Programme chart 60